In 2005, my mother decided to purchase a condo. She had been a renter ever since my parents divorced a dozen years prior.
Naturally, she turned to me.
All in all, it was a great experience. I do remember one phone conversation turning into a shouting match and ending with us crying and apologizing to each other (for the record, other than that one time, I have never shouted at a client and I am also not aware of my mother ever shouting at a service provider other than me). Not only was a big step for her, which naturally stressed her, I was stressed from seeing my mother stressed.
Simply, I was emotionally attached to the transaction. It was my mother, I could not help it...and we both expected it from the beginning. I warned her beforehand that since my client was my mother, things would likely be different than if it were any other transaction.
She is an amazing woman and means the world to me. Sometimes though, we are too much alike and it causes conflict. I cannot count how many times we've gotten into a friendly argument over something only to realize at the end that we are both arguing the same point. Not only is she my mother, she is also one of my best friends. To say I put her on a pedestal would be an understatement.
I've heard many times that you should not work with family (whether in a business, representing them or having them represent you).
I strongly disagree. The condo she decided to purchase was the third one she saw. Knowing her so well, she didn't even really have to tell me what she was looking for -- I already knew. Although I let her make the decision, we both felt the same way about the first two places. Upon walking into the third place, we both knew it was home for her.
It was both a difficult transaction and one of the easiest I've had (if that makes any sense).
If she ever wanted to move, I would surely help her sell the current condo and find a new home.
The only downside I see is that it is a more "raw" relationship -- meaning nobody holds back when they probably otherwise would.
What are your thoughts on working with family?
Hey Jesse,
I actually made it a policy not to take on any family members and my mom (had a story and relation close to yours) , the reason behind that being, on a transaction I did years ago, my buyers (family members) had a legitimate cause for a lawsuit regarding disclosure items 2 years after purchase. And because I was their buyers agent they felt they would harm me in the process and their lawyer advised me that me being there agent would make their case weaker in the courtroom. Hence that day forward, I have chosen to refer family business out and oversee the transaction as an independent and non biased source.
They have been much happier and I have kept my chair at thanksgivign over the years despite some of our family members being ousted.
Just a thought
James