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Is your pipeline full or just a trickle?

By
Real Estate Broker/Owner with Total Care Realty NCRE# 257455

I work very hard everyday on developing long term leads.  in order to fill my pipeline and keep it full.  I will admit I changed strategy's over almost a year ago and am just now starting to reap the rewards of such a decision.  My buyers that I took on during the last year some of which I have been working with off and on are now starting to buy.  While others have passed over these buyers I have stuck it out.  I had two contracts last week from such buyers.  Now on the listing side persistance and patience win out.  I have watched a number of listings and a few weeks ago one finally expired and sure enough when approached he listed with me.  Well, why not I sold his neighbor his townhouse and sold their old home in record time.

Everyday there is a longterm lead or potential referral out there.  How you react to daily meetings and deal with the people you come in contact with will determine your future business.  I see so many agents out there acting as if there is no long term.  I can draw one reference and that is the restaurant business.  When I was much younger it is the difference in working in a tourist environment and a small neighborhood.  In a tourist restaurant they usually do not care about your happiness, or your return business theirs is simply a "churn and burn"operation.  Simply fill the seats and then collect the bill.  Now in a neighborhood location customer service and happiness is KING.  You are wanting them to return.  You have to keep them happy to think ahead.  Because if you do not then you will not be able to pay your bills when they do not come back in.  Also restaurants live and die off of the best marketing there is; word of mouth. 

So what are you doing to keep your pipeline full?

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The Author:

As the Broker-in-Charge, owner and founder of Total Care Realty, LLC, Larry is focused on quality of service. He believes in being on the cutting edge of any product or process that will help market the client’s property or help them find the perfect home. Larry has been consistently recognized as going above and beyond for his clients; he was described as a ‘personal concierge Realtor®’ early on in his Real Estate career. Drawing on his past experience of owning restaurants and working with new technology, innovation is his focus. Larry often says, “we are not afraid to take advantage of new technology as soon as it is available instead of waiting for a corporate office to tell us what we are allowed to do”. This is a benefit of being an independent Real Estate company. As a graduate of The Citadel, instilled in him is the importance of discipline, loyalty, focus, and determination. Marrying those ethics and ideals with the hard driving focus it took to own and manage restaurants for almost twenty years, has given Larry a passion to make sureclient satisfaction is the number one priority. “As your Personal Concierge Realtor® it is our job to help take care of every need of our clients.” Larry Story — Total Care Realty, LLC — 336-327-1841 also at  http://totalcarerealty.net

Copyright© 2010 By Larry Story, All Rights Reserved…

 

 

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Comments (8)

Dave Woodson
Dave Woodson - Chesterton, IN
Not the Average Agent

good job, great sticktoitness, is that word - enjoy the rewards\

Dave

Aug 22, 2008 02:57 PM
Gail Gladstone
Gladstone Group & Long Island Business Brokerage - Huntington, NY
Brokering Success

Great words of advice...meaningful to those who are in it for the long term...those who do not heed these words, aren't going to last anyway.  Reputations of bad service precede us.

Aug 22, 2008 02:58 PM
Dinah Lee Griffey
Windermere Peninsula Properties - Allyn, WA
Managing Broker Windermere Peninsula Properties

My pipeline is always flowing, but today it was surging!

Aug 22, 2008 03:59 PM
Larry Story ALC
Total Care Realty - Greensboro, NC
Beneath it all is the Land, Covering all of NC

Dave I think you ought to submit it to Websters

Aug 22, 2008 04:31 PM
Larry Story ALC
Total Care Realty - Greensboro, NC
Beneath it all is the Land, Covering all of NC

Gail well those of us in this for the long run see them come and go

Aug 22, 2008 04:32 PM
Larry Story ALC
Total Care Realty - Greensboro, NC
Beneath it all is the Land, Covering all of NC

Excellent for you Dinah!  It is great when all that hard work pays off.

Aug 22, 2008 04:33 PM
Russel Ray, San Diego Business & Marketing Consultant & Photographer
Russel Ray - San Diego State University, CA

My wise old grandmother taught me to take 10% of my gross sales and dedicate it to marketing, good times and bad. By doing that in the good times, I've rarely had to experience the bad times.

Aug 25, 2008 02:35 PM
Harrison K. Long
HomeSmart, Evergreen Realty - Irvine, CA
REALTOR , GRI, Broker associate, Attorney

Larry ... good blog article on encouragement to keep our pipeline full.  We are moving forward and developing our business by design and not be default. Good work.

Harrison K. Long, Explore Properties Group, CB Previews, Irvine, CA

Aug 28, 2008 05:21 PM