I had a lady yell at me the other day b/c I wouldn't show her a house w/o a pre-approval or proof of funds. I just calmly stated is that in this day and age this is the way my business is being handled. She started to say she made over $50,000 and had been pre-approved years ago. I basically told her that if she's not willing to spend a few minutes getting pre-qualified, why should I spend the time working with her? She finally agreed to let our mortgage guy call her to get her pre-qualified.
Well, he called me a day later and said that she was very uncooperative and wouldn't give him ANY info...Dead lead!
When a customer starts to get defensive about getting a pre-approval it raises a BIG RED FLAG to me that either they can't get pre-approved or their not that serious. I used to take out a customer to see ONE house, but with the gas prices and the mortgage industry the way it is I've decided to change the way I operate. I've been burned too many times!!
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