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Do I Replace the Carpet or Give a Credit?

By
Real Estate Agent with Keller Williams

This questions comes up so often.  Sellers struggle with the dilemma of whether to leave the old carpet and give a carpet allowance (some states do not allow seller give backs so it would reflect as a purchase price reduction) or put down new carpet. 

The best answer is REPLACE the carpet!  Let me explain why I say this.  When a buyer comes into your house and notices the worn out dirty old carpet they automatically make a mental deduction for a carpet allowance from the price THEY are willing to pay, not your list price.  It also plants a seed in their mind about the fact that if the carpet is that worn out and dirty, what else has the owner been ignoring?  Perhaps there is nothing else wrong with the house, but it leaves doubt in a buyer's mind. 

I have heard many times a seller reasoning away replacing the carpet by saying that they feel the buyer would object to whatever color carpet they would install so what's the point.  If you pick a neutral color carpet, most buyers are thrilled to walk in a house that has brand new carpeting.  It gives them a sense that you have taken care of the "issues" before you put the house on the market.  Replacing the carpet will overcome that same objection you will get from buyers every time the house is shown. It will then free the buyers mind to enjoy the house and focus on the assets.

When you do not replace the old carpet, you set yourself up to receive offers well below what you are asking.  Even though the buyer may realize that you will allow for a carpet allowance, once they have seen the house it is too late for the buyer to form a first impression.  It is a natural instinct for a buyer to walk through a house and mentally reduce the price they are willing to pay based on how visually aesthetic the house is.  One fo the few exceptions to this rule is if you have a house on Old Hickory Lake with a boat dock!  Buyers will over look a lot when a house sits on the water.

Don't blow your chances on making a great first impression.  Replace the carpet, WOW the buyer and you then have a greater chance at getting an offer.  Remember that if you are in a buyer's market there is a high inventory of houses and buyers won't hesitate to say........NEXT!!

Karri Armstrong
Republic Title of Texas - Plano, TX
Continuing Education & Training Assistant

Yeah, Renee! You are so on the money with this comment! I've been working exclusively with agents & their sellers for 8 years, replacing carpet to get the house sold quickly. I can't tell you how often I see the difference in how quickly a listing moves once new carpet is in. I've worked with sellers that have had their house on the market for 6 months or more;the new agent comes in (because the client switched agents when the listing agreement expired), tells the seller to install new, neutral carpet and the house sells the next week!  

In addition to what you've said, I've had agents tell me that when they are working with buyers, if they see the word "allowance" on a listing, they don't even take their clients to the house. The agent has no way of telling if the house just has dark green carpet or if it has odors, stains and "Miss Kitty's" messes! How many listings miss showings because buyers agents are trying to protect their clients?

Just get new flooring installed, sell it quickly & move on to helping the next person reach "The American Dream"!

Aug 27, 2008 02:30 AM
Renee Arnott
Keller Williams - Mount Juliet, TN
Nashville TN Area Realtor

Karri, if we could just get them to believe we have their best interest first when we suggest replacing the carpet life could get a little easier.  Of course as the list agent we are the ones that have to tell them every time we get feedback that there was an issue about the carpet and some how we are to blame for the negative feedback.  You would think eventually they would get it.  Sometimes, there never do.

Aug 27, 2008 01:39 PM