Recently I received a call from a broker-agent who wanted to show one of my listings. All was well, as we set up the time/day that he'd show the property. When I called to confirm that my sellers knew about the appointment, I mentioned that the property is on 'supra lockbox', that is, the electronic key system. I added that he can just knock first, then use his supra key to get inside. I was stunned when he replied "Oh, the owners won't be home? I don't have the supra key, I don't believe in that system & won't give my money for that."
How can he be in business, as a broker no less, and not have the supra key? I realize it's another $140 or so annually, but it's critical to have this tool. I wondered if his agents also don't have supra keys. They're losing business for sure if that's the case.
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