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Dear Telemarketer: No Means No!

By
Real Estate Agent with The Benya Group 618516

    Telemarketers seem determined to want to talk to me this week.  Maybe they're suffering from the market slowdown, or maybe they just want to slow me down.  I've had NINE CALLS this week from ONE COMPANY alone.

     Unfortunately my patience usually wears very thin, very fast with these folks.  Hanging up on them doesn't seem to work, they just call back a few hours later.  The conversation usually goes something like this:

TelemarketerMarketing Poo-Bah (MPB)- Mr. Benya, We have this great system where you pay us $400/mo and we will refer anyone who wants to know what their home is worth to you exclusively (big emphasis on the "exclusive" thing)!  You work in La Plata (pronounced incorrectly, of course), correct?
Me- Actually, it's pronounced La Play-ta, how many leads are we talking about?
MPB- Well, it varies, but they will ALL go to you!
Me- Yes, I heard that, but how many leads would be average?
MPB- We won't know that until we start marketing in your area, so it would be difficult to say
Me- Do you guarantee that I will be getting more than 2 leads a week?
MPB- Not per-say, but you will be EXCLUSIVE to your area!
Me- But these aren't people looking to sell, they just want their homes value, which they could find for free on Zillow....
MPB- Oh, I think we both know that anyone looking for their home's value is considering selling.
Me- Well, thanks, but I think we'll have to pass.
MPB- You don't want to generate more business? What have you got to lose?
Me- Well, I've got $400 to lose, and I don't think it fits into our business plan...
MPB- This is a great opportunity!
Me- I agree, but not for me
MPB- PLEASE buy our service!  I've got kids to feed here!
Me- I've got a call coming in, sorry, I've got to go...
MPB- How about I let you think about it, and give you a call back in an hour?
Me- No Thanks, I've really got to go now, Have a good day.
MPB- Well how about this, I will.. <CLICK>

Puppy Photos    Inevitably, it starts all over again later in the day.  Apparently these bozos don't understand that I don't want or need their help.  I'm refusing to pick up their calls at this point, although I'm debating feeding the phone to my German Shepard the next time they call. 

 

    I spend all day focusing on my clients, I don't like being distracted by telemarketers in California who think they know more about my local market than I do.   Let's get real, you can't even pronounce my town's name correctly, how do you expect to know what my market is like?

Richmond Virginia
Richmond, VA

Too funny...I've been called by so many I don't even feel bad about shooting them down quickly.  Some telemarketers like to dial in on different numbers or block their number.  It really is amazing at how many different calls I get in a week. 

Aug 29, 2008 06:13 AM
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

I would sign up for the do not call list and report those loosers when they call back. Hard times cause people to do desperate things to increase their business. Good luck screening your future calls!

Aug 29, 2008 06:31 AM
Jessica Bigger
Bigger Communications - Reston, VA
Freelance Real Estate Business Writer

Hey Jon - Woah!  Can you say "Desperate!"  Did he/she really say "I've got to feed my kids"?  Ouch.  That's going off the deep end.

Aug 29, 2008 06:49 AM
Jonathan Benya
The Benya Group - Waldorf, MD
The Benya Group

Jessica-  I *may* have exaggerated a bit about the "feed my kids" part.  I admit I zoned out pretty early on in the conversation, but it certainly felt fairly desperate to me :)

Aug 29, 2008 07:17 AM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

They are always put off when I say "Thank you for calling, but I have more leads than I can handle already, and refer out more than half.  I couldn't handle any more leads, but maybe you should call somone who doesn't know how to generate their own business because I'm sure they'd appreciate the opportunity.  By the way, in case you didn't notice, I'm on the Do Not Call List". 

Aug 30, 2008 12:26 AM
Rick Tourgee
Robert Paul Properties, Inc. - Provincetown, MA
Provincetown and Cape Cod

It is amazing how many of these companies claim to have a huge amount of leads for an area!!  What is even more amazing is how do theyend up with the leads......not a qualified professional Agent!  Lets see....... if I were looking to buy or sell a home, would I call a reputable real estate office or some company in California???  :)

Aug 30, 2008 04:57 AM