Would have loved to have left this sign on the doorOne of my biggest gripes with showing  bank owned homes is this:  The seller (bank, asset manager, Wizard of Oz...) does not have to provide full disclosure on the home.


Heck, they don't even have to provide partial disclosure on anything that has to do with the home.

 



Yes, I get it that they have never lived in the home.

Yes, of course they cannot attest to the every day workings of the mechanical systems.

But...(you knew this was coming didn't you?)

Obvious problems that are noted by a listing agent and forwarded over to the asset manager should be disclosed to potential buyers and their agents before an appointment is set. 

Case in point:   I showed 6 homes yesterday to a buyer client.  3 of them had obvious mold/mildew infiltration.  (I didn't need a test kit to figure that one out for myself.  The signs were obvious, the smell was horrendous as you approached the basement and the staining on surfaces made it impossible to avoid.)  HUD owned homes will have a statement right in the listing remarks if they suspect that a home has mold, or if they have test results that a home has this defect.

If HUD can do it, why aren't the rest of the owners following suit?  

I've talked with several listing agents who handle foreclosures in Macomb County.  Each and every one of them go through the homes prior to listing them, take photos, and forward them to the asset managers of the homes.  In this manner they are able to list the homes at the price they feel will need to be set to sell them.  Since the asset manager of the bank owned properties have photos and detailed descriptions of the homes, why the heck are they allowed to get away with not giving a disclosure?   Why aren't the listing agents making simple disclosure in the remarks section of the listing information sheet available to buyers agents and their clients?  

Is it the fiduciary responsibility of the agent to the sellers to paint a rosy picture of these homes regardless of the possible health effects upon someone viewing the home?

I vote:  Hogwash.

If we walked into a private sellers home to market it for sale and it was obvious that there was an issue with mold or mildew we would tell the seller "You have to disclose this, and it should be put into the remarks".  Put everyone on notice that the mold/mildew is there before they come to view the home. 

I had a young couple with me yesterday, along with 2 children.  (One an inquisitive 2 year old)  I was angry that the children were breathing that air, and worried about the littlest ones breathing after we left. Yesterday was the first time that I wanted to go back to my car, draw up a sign and tape it to the front door.  I didn't, as I don't have the right to do that.  But oh my I was tempted.


© Kris Wales - A Macomb County MI real estate agent







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94 Comments on Bank owned homes and their agents: Where does fiduciary responsibility end and human responsibility start?

SEP
01
2008

My Goodness Kris, you are up early this morning... I too have been in many bank owned properties full of the furry growth on the walls...

Your friend in Nashville...

4:02am • #1

Good luck even trying to talk to to a listing agent of a foreclosure property.  They simply do not care.  They have so many homes to sell and they know that if it does not sell, they simply have the bank lower the price.  There is no "Fiduciary" responsibility....I know, I have tried to speak to them and I I am lucky enough to actually get one on the phone, their answer is short, rude and just want to get off the phone.  I can hardly wait for the market to turn and these "Foreclosure Mass Listing Agencies" disapear.

4:07am • #2

I showed a Bank owned Saturday to a Mother & Son. After seeing the Big Bad black spots on the bathroom & Bedroom walls, I said "i'm no expert but that looks like the big "M" to me! The client replied, that could be cleaned with bleach. I replied, I can find you a better house!!

 

4:08am • #3
254,869 Points 44 Featured Posts Outside Blog

Bubba/Michael:  (Love the alter ego!)  The furry growth actually got on my hand yesterday while holding onto a basement railing...thankfully the client had baby wipes in her car.  I tell ya, I worry about those with breathing issues.

George:  They are so busy that even if they do care about these things they don't have time to respond.

Claudia:  I bet you will!   Don't get me wrong, a home that can be treated and the mold/mildew issue resolved can be a great deal for a buyer.  But give us a little notice...we may not want to go inside. 

4:31am • #4
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Kris, I always wonder about this stuff too. I remember a post you wrote on this a while back about why banks turn off utilites, basements flood, mold grows, they get less for their homes. I have come to accept they don't give a care.

6:50am • #5

PS, please be aware that the BLEACH method can be more toxic than successful.  There are other less poisonous methods to clean minor mold problems - look for alternatives!  We were advised by a chemist that there are soaps made for this purpose and not to use bleach.  And if it is a major mold problem...CALL A PROFESSIONAL MITIGATOR.

I agree with the sentiment that we and the public should be warned.  Occasionally a listing agent will be up front about it, but not often enough. 

Once I was supposed to do an interior BPO on what normally would be a 2 million dollar home...I called the contact agent to set it up and he asked "do you have a HAZMAT suit?"  To make a long story short, I declined this order.  I saw one listing recently for another house that said "DO NOT ENTER THIS HOME!"  LOL...

6:56am • #6
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Kris,  Here in NC the listing agent MUST disclose but the seller does not have to disclose anything. (yes, it's not good.)  Using this worst case scenario, I would think license law would require the lender's agent to disclose every material fact that they know!  Forget the banks, that is the legal responsibility of the Realtor don't you think?

7:25am • #7
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Kris, just like when you list any house, if you as listing agent are aware of material defects, guess what?  You and your gotta disclose! 

So, if they need to BYOR (Bring Your Own Respirator) they should let people know.

8:53am • #8
195,145 Points 29 Featured Posts Outside Blog

Kris, I totally agree with you. Being someone who is sensitive to molds...I don't want to expose myself or anyone else to their potential dangers. Just knowing ahead of time would give someone the option to decide if they really want to take that chance...or at least make provision.

BTW..It is so good to be home.!!! GBU!!

9:00am • #9
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Kris, Having suffered from a long standing (and unknown) mold issue, I can't believe they wouldn't disclose that!  I'm glad you got the children out of there and it's so unsafe I would think they would care enough to warn both agents and prospective clients.

9:11am • #10
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Missy:   What I'd like to see is an attorney challenge the "no disclosures" for banks in our state.  I think I'm going to spend a bit of time tomorrow morning reading the disclosure regs on the state level.  Frankly, I'm getting sick of it (and may get sick from it.)

Suzanne:  I haven't had a client purchase a home with active mold but you can bet I'd advocate that they call in a professional mitigator.  Too much can go wrong with do-it-yourselfers.  Thanks for your input.

Diane:  It is always interesting to me to hear about what is the norm in other states.  Here it is almost the exact opposite:  The sellers disclosure is to be filled out by the seller with the agent not touching it.  In fact, we're advised to not even so much as write the address on the disclosure.  How the bank owners are getting away with not disclosing is a big gripe with me.

9:53am • #11
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Patricia:  That's what I'm getting at.  The sellers disclosure in our state must be filled out by the seller.  However, if we as agents know there is an issue we're not supposed to hide it.  How the heck does not putting in the listing information "Home has a mold or mildew like substance" serve the public?  If we had known about the 3 homes that we visited we never would have made the appointments.  One of the homes the odor was so strong that we left immediately.  2 of the others we didnt notice anything until we entered the basements.  By then the toddler and older child (and us) had breathed in the spores.  (Loved the BYOR line :-))

Elizabeth:  Bingo!   That's all I'm asking for:  Disclosure.  Either on a formal disclosure form or in a notice left in the listing remarks.  Heck, even copy and paste my own homemade danger sign and leave it on the door!  Good to see you :-)

Carole:  Perhaps this is one more reason that I'm rarely a sellers agent.  I could not list bank owned properties and not warn agents and buyers about this type of thing.   Heck, they'll tell you to bring a flashlight, but won't tell you that there is mold or mildew in the home?  Not right.

9:58am • #12
479,909 Points 151 Featured Posts Outside Blog

Kris...  how come there isn't a law in this?  The comment, "it doesn't make sense"... just doesn't make sense.  But an appraiser is suppose to make mention to this in a property.

On another note, I have a buyer that had an offer accepted on a property and 3 days later, the listing agent, who is also the seller, told us that we might have a problem on the price now. Why did she say this?  because it is bank owned.... LOL  She didn't even disclose that. In my opinion, her license should be taken away.

Jeff Belonger

11:19am • #13
254,869 Points 44 Featured Posts Outside Blog

Jeff:  Of course an appraisor would see this and note it.  What I'm referring to is the initial appointment made by the buyers agent to view the homes.  How hard could it possibly be to note in the listing information "Possible mold/mildew" and why in the world are sellers (banks) allowed to not disclose what they can see with their own eyes?

You brought up a good point.  Why bother viewing the home when there isn't a chance that a buyer could mortgage the property?  As far as I know, there isn't a lender out there (other than hard money) who will lend on a home with active mold infestation.

12:58pm • #14
479,909 Points 151 Featured Posts Outside Blog

Kris.....yes, we both know an appraiser would see this and note it on the appraisal, hence why I brought this up. As you stated, the only type of mortgage that you might get away with this is with a hard money deal... just maybe. Other than that, if the buyer is not paying cash, 9 out of 10 times, this will be picked up by someone. You, the buyer, the appraiser, or the home inspector. Even if the bank states in the contract, as is, I know most are being advised to get a home inspection before contracts are finalized.  A very good topic and something that has been on my mind for a month now... both in what you stated and just lack of disclosures in general and by loan officers.  Which is what I am writing about now.  thanks

Jeff Belonger

1:06pm • #15

Doesn;t the listing agent have a responsiblity to disclose any material facts known, even if they are not know by he seller? That's how it works in CT.

3:55pm • #16
Outside Blog Hit Router

Kris - I am a listing agent on bank owned homes and yes, we do walk through each property prior to it being marketed and yes, we do notify the asset managers of any apparent problems.  The asset managers want to see a copy of our listing as it appears in Mutliple and some don't want us to put any wording in the listing about apparent problems while others are fine with it.  Unfortunately we do not have total control over what goes in the comments in Multiple, however, we do have control over our own disclosures.  We always note problems that we see on our disclosures; it recently made a selling agent upset on one of our listings, when the disclosure read "a mold like substance appears in the hall bathroom and first bedroom" - he claimed we didn't know what we were talking about.  Well, it was tested and yes it was mold and the remediation is going to cost the bank somewhere between $15,000 - $22,000.  But I'm not going to try to hide something like this; we are all better off if it is dealt with upfront.

And I agree, I have gotten upset when I have walked into a home and there is no warning that there is mold in the house.  I opened a closet door once and I think the mold came rushing out at me because I couldn't breathe within about 5 seconds of opening the door.  I immediately had an asthma attack - not fun when you are showing properties!

4:00pm • #17

Wow what a horrible experience but thanks for posting.

4:32pm • #18
408,296 Points 74 Featured Posts Outside Blog

Kris,

I had listed an REO or bank owned property a few months ago...they gave me authorization to take care of anything but with a budget. Once we got a contract the buyer inspected and it came out alright. They seemed willing to take care of anything if there was a bad situation and they reimbursed me. But they didn't have any disclosure other than what the asset manager filled out so I wasn't too worried...your situation seems different and I'm seeing this with other listings...the agent needs to tell these people to get with it.

4:34pm • #19
438,369 Points 10 Featured Posts Outside Blog

Chris you are so right ---- it is hogwash that they don't have to fill out a disclosure form on known problems

4:34pm • #20
2 Featured Posts

Kris, this is a great post. I once walked into a house that can only be classified as a MOLDY HOUSE. The entire basement, every wall, every inch, was covered in mold. After about 30 seconds, my lungs and eyes had had enough, and we RAN out of the house!

It was after this house that I started carrying Purell with me, everywhere I go!!

4:49pm • #21
258,770 Points 26 Featured Posts Outside Blog

Kris - I agree great post - I have a HUD home that no one told me about mold being present - I was sick for days after photographing it... I am highly allergic to the stuff. 

5:12pm • #22

I also agree.  That is something that should be definitely discolsed right away.

5:45pm • #23
166,780 Points 15 Featured Posts Outside Blog

It is the responsibility of ALL listing agents to not only try and portray a home in its best light, but also to disclose all known material facts (and defects) of a home. If the agent knows, they should disclose.

 

If they don't, the Seller won't be the only one sued, and it would seem that a large bank would have better protection and resilience agains a lawsuit than an individual agent.

Also, I don't think E&O covers an agent who conceals a known material defect.

Disclosure at first contact would be what I expect. Let's not waste a bunch of people's valuable time.

6:11pm • #24
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Which is why I advise the agent I train to preview, preview, preview and do not take buyers into homes with visible mold. 

Further, if an agent runs into mold in a house, the agent should leave immediately, go to the back yard, strip naked, burn their clothes, wash with water they carry in their car and leave the premises as quickly as possible. 

I do not show or sell homes with mold.  They don't have to disclose mold.  I'll see it and that house is history.

 

6:12pm • #25
1 Featured Post

As someone mentioned earlier, in Connecticut we are required to disclose a problem that we see. We don't have to say there is mold, but we should disclose that there is something growing on the walls. If a listing agent has a problem putting this information on the MLS, perhaps it can be disclosed at the time an agent or customer asks for a showing. I would hate to think someone had an alergy attack. when all I had to do was say there may be mold in the home. Good blog.

6:15pm • #26

I am working with one right now; I could also see the mold.  I couldn't see the cracks in the heat exchanger/air that doesn't reach the 2nd leverl or the bad roof or the problems with the stucco.  We have asked for $30,000 in repairs and that is just to cover these items.  The other agents says...well, you bid $50,000 less because you said it needed work.  Yes, the work inside the home to gut the kitchen, change out the carpets, paint the inside, fix the bathrooms...yes, we bid low.  I doubt the bank will do anything, and it makes me so mad that my buyer spent money on an inspection and will get nothing....

6:15pm • #27
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I am working with one right now; I could also see the mold.  I couldn't see the cracks in the heat exchanger/air that doesn't reach the 2nd leverl or the bad roof or the problems with the stucco.  We have asked for $30,000 in repairs and that is just to cover these items.  The other agents says...well, you bid $50,000 less because you said it needed work.  Yes, the work inside the home to gut the kitchen, change out the carpets, paint the inside, fix the bathrooms...yes, we bid low.  I doubt the bank will do anything, and it makes me so mad that my buyer spent money on an inspection and will get nothing....

 

P.S....I love it when I just start reading and posting comments without signing in!  So, you get this comment twice....

6:19pm • #28
1 Featured Post

Kris,

Great post.

I actually arrived at a property before the buyer.  I decided to take a quick look.  It was mold infested.  I would not go back into the property when the buyer arrived.   I explained the situation, opened the door, and told them I would be waiting outside when they returned.

They actually did not want to go inside either.  So had we known, we would not have wasted our time.

 

6:46pm • #29

Hi Kris,

I agree if there is a definite danger, property defects should be disclosed.  BUT, remember, you are suggesting that the listing agent (or asset manager for that matter) perform and comment beyond their (our) area expertise.  This is the role of the home inspector and no one else.

What if you smell cat urine and label it as mold (or visa verse)?  As a listing agent you've just ordered up a potential law suit for misrepresentation.  So, let's say that it is mold ... what kind of mold is it?  There are thousands of species, many of which are not harmful.

I strongly believe that it is the home inspector's responsibility to identify and label these items -- they are insured for it, we are not.  As a buyer agent, it is our responsibility to preview property to help our clients save time and avoid smelly (etc.) homes.  More than once, I've seen buyer agents scare their clients away from homes with asbestos in the unfinished basement (on the pipes) only to buy a home with asbestos shingles (that look like wood).

Regards,
Mike

6:59pm • #30

The last house I showed that was bank owned only had one photo taken by the listing agent!!!  And Yes, there was mold in the basement.  I doubt the bank (owner) knew this because, I repeat....The house only had one photo and it was of the outside view.

I have the same pet peeves as you Kris when it comes to this.

 

Marlene Pellegrini, ERA Realty Pros
7:01pm • #31
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As a listing agent for REO properties, I refuse to be the person who gives a disclosure statement.  The bank absolutely does not know anything about the property and can't give a disclosure.  The appraiser and I, who gives them photos, could be wrong.   Foreclosures are a different kind of sale and a different kind of purchase.  It has to be "buyer beware" and if you are a buyer's agent, you can help them look and decide but don't put the responsibility of disclosure on anyone.

I did have one property that had a lot of mold in the makeshift garage.  They made me close it off, put a disclosure on the door and let no one in without a signed release.  They are trying to do the best they can. 

7:16pm • #32

A variety of consumer protections are lost when banks become sellers; see my blog on this.  Thanks for adding another facet of the challenges facing us in this bank-controlled market. 

7:35pm • #33
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Kris, the banks don't just take away the rights of the sellers...they also put liability on the agents. Those agents should think twice about what they do. It is a matter of fiduciary responsibility and in the case of mold...there must be some warning about health issues in showing.....but alas....I never see it. It is why I would not want to be an REO agent. I would be afraid of the liability. I do know good REO agents in my area and they just disclose that the bank is in control....total control. Good post!

7:54pm • #34

I could not agree more!  Not only do the lenders keep "material facts" from being disclosed, we find in Nevada that they do not comply with the legal requirement to provide homeowners association documents (required by law within 10 days of an executed contract); they do not comply with any rules and restrictions, CCR's, etc. relating to the maintenance of the properties; pools left green with possible west nile virus, etc.  There is no reason for lenders to be held to any less standard of disclosure, etc. than any other seller.  Maybe a lawsuit from an injured buyer somewhere is what is needed to set the proper standard.  Terri White Broker/Owner Las Vegas Properties

8:05pm • #35
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Great Blog!

Unfortunately, this blog highlights a decay in our industry.  Maybe at some point the government will step in with some heavy-handed regulation and get rid of these unscrupulous players.  If I am not mistaken, banks are not in the real estate business.  I wonder if that's their "get out of jail free" card.  Regardless of how you slice it, mortgage, reo, banks, like multinational corporations, do not care one iota about the health and wellbeing of individual homebuyers. 

Unfortunately, the REO Agent must share some of the responsibility in this.  A RE professional cannot hide behind ignorance, or for that matter, being spineless.  There are times when you just have to walk away.  It is unfortunate, but I would argue that they are parties to this web of deceit.  Foreclosure or not, it doesn't mean that one should deliberately omit a material fact.  This smells like the same practice that lead to the demise of ENRON. 

Imagine for a moment that there was a fine levied on each party who failed to disclose these type of information.  I wonder if that would be a deterrent.

 

8:05pm • #36
208,367 Points 7 Featured Posts Outside Blog

Well I think we have seen enough evidence that banks should be regulated. Too bad the politicians love the money. Need to get politics fixed and then maybe work on the banks too. Theres a long list of things broken in this country.

8:10pm • #37

Does it matter if they dont discloe it if there not going to remediate it.I' m not on the banks side here but they really have no clue of the actual condition of the property that was thrown back in there laps. My advice document all with picture get bids to make whole and use for nego.or walk away.

Joe Patterson

267-474-2917

Ps ALL hOUSE HAVE MOLD

8:18pm • #38

Agents are supposed to note anything that is considered a Material Defect.  Even sellers agents if they are smart, will not allow themselves to be manipulated by lenders to leave out knowledge they may have about mold or any other material deftcts.  Many in our area will not do that, as they are aware of the fact that we are required by law to disclose it, others will.  Several years ago I showed a home to my buyers that had a black furry mold in the basement.  It was so bad it began affecting my breathing and I am still not sure that it did not have a lasting effect as I have Asthma now.  I tried to get them to hurry out but when they would not, I went outside and did not go back in. 

If I know a house has mold, I will pass on showing it as I don't need to be exposed to it either. 

Sheila Reeves
8:31pm • #39
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Amen, I agree with you 100%.  I showed a property with the green fuzzies climbing up the walls, I told the listing agent.  IF the agent has been in the property, they know and therefore, I think it should be disclosed or remediated.  End of story.

8:47pm • #40
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I was actually in an REO today that mentioned mold and many other issues with the property, so maybe there's some hope.

9:00pm • #41
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Kris

Thanks for drawing the distinction between fiduciary and legal responsibilities and what you call human responsibilities.

 

9:30pm • #42
1 Featured Post

Mold makes me sick...literally so I get very aggravated when I show a home that has a mold problem because it can end my day very quickly.   I think some disclosure about this is necessary AND it should be revealed on the MLS as well.

9:41pm • #43
Hit Router

The asset managers are working to get paid just like we are, when the house sells.  As REO Listing Brokers, we send photos and our opinions on condition of the property in our BPOs.  I have had some asset managers to ignore that a property had water damage and possible mold, even though it was apparent with the warped wood floors, wet sheetrock and baseboards.  Her suggestion was to spray it down w/ 50/50 bleach & water and then KILZ to stop the growth of mold.  Never mind what is going on behind the walls.  Nevertheless, the only offers we received were$150k less than asking price and I thought the bank was crazy for not accepting the cash offer.  i ended up losing the listing because I couldn't find anyone to "patch" the leaky roof that might have caused the water damage in the first place.  This property is still vacant and has not sold and not even on the market.

9:41pm • #44
117,521 Points 2 Featured Posts Outside Blog

I agree with many of the comments, obvious mold should be disclosed. Many people are severly allergic to mold and it isn't fair for them to walk in to a property unsuspecting.

9:56pm • #45
379,528 Points 3 Featured Posts Outside Blog

Kris: They love the scapre goat clause..... AS IS - WHERE IS. This way they don't have to disclose...  I agree.. if it is obvious.. it needs to be disclosed.

10:01pm • #46
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the reos we represent are always clean, if not redone by the bank. but not all are. and none that we know of ever sign a disclosure. when dealing with those other than ours, we have to make sure for our buyers that all is right, and the inspections are central to that. that's the best we can do in these screwy times.

cheers

10:42pm • #47

The Positive Side Of Moldy Homes!

I just  Sold a Moldy Home to a Buyer!

The Bank Is Fixing The Mold While it is in Escrow, we are making them fix it before the Due Diligence is up!

The Buyer is Buying This Home For Half of What the Comps Are!! Getting an Incredible Deal !!!

And of Course We are Getting a Mold Certified Fix !! New Paint SheetRock Throughout The Home!

Dennis Hopper Jr. Windermere Prestige Properties
11:20pm • #48
225,755 Points 1 Featured Post Outside Blog

Yes I agree that fiduary responsibilities are extremely important and must be done!

Thanks

Tom Davis

World Class DE Realtor

11:59pm • #49
SEP
02
2008

You never know what your going to get with these properties...

12:31am • #50

This was an awesome post Kris! Being in the same area we know 1st hand what you are talking about. As owner's of a brokerage we worry about this All the time. All we need is one client or child with asthma to have an attack, get real sick and have their attorney fire off a law suit. It's coming it's just a matter of time.

Cindy Knight
1:19am • #51
254,869 Points 44 Featured Posts Outside Blog

Jeff:   The "as is" in the addendums that a bank uses really are meaningless.  That doesn't mean my buyers can't walk away from a deal after an unsatisfactory inspection.  I would think though that with the foreclosure homes that the underwriters are really scrutinizing things even more so.  Sounds like they are from what you described.

ILM Realty:   My 2 cents on how they're getting away with it:  It's so darned obvious that it isn't a "hidden" defect.  Hence the "You saw it, your buyers saw it...".

Lori:  Thank you very much for giving me a listing agents perspective.  I'm glad to hear that you state things on your own disclosures, even when the banks don't.  As far as the buyers agent that was upset with you about stating "possible mold".  Goodness.  I just have to shake my head at that.  Who was he/she working for?

3:15am • #52
254,869 Points 44 Featured Posts Outside Blog

Thank you to whomever featured this article.  I appreciate it.  Let's get the word out on these types of practices and see if collectively we can bring about a needed change to our industry.



3:16am • #53
254,869 Points 44 Featured Posts Outside Blog

Daisy:  Thank you.  Glad you got something out of it.

Neal:  Once in a while we come across those that have been maintained by the asset manager and listing agent.  (One tip off is removed drywall from the basement)  In my opinion, that is the responsible thing to do.  Frankly, that can only lead to a higher purchase price for the banks also.  For the most part though, what I am seeing is what I described above.  A "take it or leave it" home.    Thanks Neal.

Russ: It sure makes our jobs fun doesn't it?

3:20am • #54
254,869 Points 44 Featured Posts Outside Blog

Laura:  I've carried Purrell with me also, and thankfully my client had baby wipes in her car.  We shouldn't have to wear respirators though. 

Thesa:  Wow.  That's exactly what I'm talking about.  I know that 95% of mildew/mold isn't harmful, but that doesn't mean that people can't have an allergic reaction to it.  They need to be warned.

Ryan:  Seems to me it's the responsible thing to do.  From the comments here, most would agree.  Thanks Ryan.

3:23am • #55
254,869 Points 44 Featured Posts Outside Blog

Benjamin:  Bingo!  This is why I don't understand how it is that people are getting away without disclosing.  You know, I wouldn't want to be an REO agent.   I could not leave things like that and would insist on disclosure.  E & O issues is something I hadn't thought of.  Good point

Lenn:  I'm able to preview about 70-75% of the time.  Yes, I need to get that number up to 100%.  I kicked myself Sunday for not doing so, especially in light of the kids that we had with us.  And no, if I stripped and burned my clothes the police would be called by neighbors, I would turn off my clients, and then I'd be sitting in the backyard naked and weeping.  Not a pretty sight.

Millie:   I had to laugh at your comment because I was thinking a "Blue fuzzy substance growing in the basement" would be sufficient in listing remarks to let us judge for ourselves whether to view it or not.  Looks like we're on the same page :-)

3:29am • #56
254,869 Points 44 Featured Posts Outside Blog

Cindy in Indy:  (Love the tie in with your name :-)   First, I hope your client is paying cash for that home!  Inspections do pick up on the hidden, but the obvious should be stated so that others don't expose themselves especially if there is a health risk - either real or percieved.  Give us a choice, that's all I'm asking..

Linda:   Yep..there have been many that I have previewed for clients only to email them with "It's moldy"  Now did I do a test?  No.  But I'm not stupid either.  If it shows moldy, there is no way they can get a mortgage and I'm not crazy about letting them in to the home either.  Or me.  I'm with you, we're exposed to too much now, I avoid it if at all possible.

Mike Hughes:   I'm pretty sharp. (Most times)  I know that most mold is not harmful.  However, (you knew this was coming didn't you?) I believe that if it's growing and smelly that it should be disclosed.  "Possible mold/mildew like substance..."  How hard can that be?   Give the buyer a chance to say yes or no to viewing the home.   I also agree that previewing is something I need to do more of to save my clients from walking in to this type of situation.

3:41am • #57
254,869 Points 44 Featured Posts Outside Blog

Marlene:   Don't let the "one photo" fool you.  From what I'm hearing listing agents are forwarding more than one photo over to the asset managers, along with detailed notes on the condition of the homes.  My gripe is very simple:   They're not sharing this with us. 

Barbara:  Once again, you just described why I could not do your job.   If they could put a notice on the garage door why can't they do something like that on the house????  I give you credit.  You have alot more gumption than I do.  I would not be able to overlook it and leave it to "buyers beware" when it comes to a possible health issue.

Marsha:  You must have read the VA owned addendums a time or two :-)  I'll head over to read the article you wrote.  Thanks.

3:46am • #58
254,869 Points 44 Featured Posts Outside Blog

Jeanean:   I'm nodding my head but of course you can't see that :-)   I think everyone is so caught up with the "as is" clauses that liability isn't even given a thought.  It would scare the dickens out of me also.

Terri White:   Oh we're seeing that also (not complying with other requirements).  The baby was thrown out with the bath water when it comes to these.  I don't mind doing my job, and most times I don't mind doing the listing agents job, but what I want addressed is the possible health issues when entering these homes. 

C Lloyd:   If listing agents were fined (or bank owners) this practice would stop.  I would envision that a home inspector would go through the homes prior to putting them on the market and full disclosure would be made.  Now wouldn't that be a wonderful thing? 


3:51am • #59
254,869 Points 44 Featured Posts Outside Blog

Shane:  I suspect you are right.  Banks aren't in the real estate business (another reason they shouldn't be) and no one is standing up to them and saying "Hey, there are rules and laws!".

Joe Patterson:   Yes it does matter.  I don't give a hoot that they aren't going to remediate, all I want is some type of disclosure so the buyer is aware before they enter a home that there is a mold/mildewy substance in the home.   Let the person entering the home decide if they want to do so.  How hard would that be?   And yes, I am aware that most homes have some mildew.  "Some" and a fuzzy blue substance growing on the walls of a home are 2 vastly different issues.

Sheila:  I'm sorry that you've had your health compromised by this.  What an awful thing to have had happen.  Ditto on putting it back into the banks laps - if they won't disclose or give a warning shot it shouldn't be put on the market. 

3:57am • #60
254,869 Points 44 Featured Posts Outside Blog

Audrey:  Yep.  I used to notify the listing agent via phone or on the feeback request form about what I saw.  Not once was there ever a follow up notation made in the listing remarks. 

Christine:  Woo hoo!  Progress!  Maybe that is a sign of good things to come.

Louis:  You're welcome.  There are many loopholes in the laws that things are being slid through...this shouldn't be one of them.  It's a human issue.

4:00am • #61
254,869 Points 44 Featured Posts Outside Blog

Kathy:   This is exactly why I bring this up.  Not only could our clients have allergic reactions to the mold like substances, but you yourself become ill from it.  It bugs the heck out of me.  Why in the world can't a simple "warning" be issued?

Tanya:   Of course the asset managers and banks are looking to get paid...you've just described what I'm aggravated with:  Knowing what is there and not putting out 2 words to warn someone.  Heck, they don't even need to have it tested.  A simple "Possible mold/mildew.." would suffice.  The house you described is probably still on the market because it hasn't been priced to reflect the repairs needed and buyers are caught off guard when entering it not expecting the mold/mildew.

Michael Russel:  Ditto.  Asking for a simple warning is not asking too much in my opinion.

4:19am • #62
254,869 Points 44 Featured Posts Outside Blog

Roland:   Private sellers still have the "As is Where is" clause and yet they are required by law to disclose.  Why the heck should bank owners be treated any differently?

Gary Bolen:  It sounds like the asset managers you work with are responsible and try to make sure the homes aren't a hazard.  Of course I agree with you regarding inspections.  It's the "in your face" mold/mildew that should be disclosed upfront before an appointment is made that I'm pushing for.

Dennis Hopper:   Glad to hear that you have a positive spin to put to this.  Thanks for sharing it.

4:23am • #63
254,869 Points 44 Featured Posts Outside Blog

Tom Davis:  Fiduciary responsibility is what I'm asking about.  Where does it end and the human responsibility begin?  Time will tell..

Andy:   That's an understatement :-)

Cindy Knight:   Good to see you here.   How do you as a broker owner handle this type of situation?  Do you have heavy REO agents and do they give anyone a warning about this type of condition?  (You know a test case is coming...we'll all be hearing about it sooner than later.)   I look forward to running into you one day. Hopefully to co-op together :-)

4:26am • #64

I could not agree with you more.....from the inherent responsibilities of the "seller" (no matter who they are!) to the obligations of the listing agent. It happens all the time....if mold is OBVIOUS when I, as a Buyer's Agent can smell it/ see it as soon as I enter the property, then the least the seller should do is as HUD does...DISCLOSE IT! 

Edith Schreiber
5:23am • #65

I personally think every agent should REFUSE to list these homes until they are cleaned and are free of mold. I agree with you...it's HOGWASH!

Peggy James-Erick and Company. Exit 1st Choice Realty Woodbridge
5:53am • #66
4 Featured Posts

Kris,

Funny... I had this conversation with an agent for bank owned homes and the bottom line is that they don't care. Their #1 concern is keeping the asset managers happy so they keep getting the listings.... Heck... they don't even care about their reputation since they plan on retiring when the dust finally settles.

Caveat Emptor!

6:08am • #67
170,150 Points 14 Featured Posts Localism Sponsor Outside Blog

I vote:  Hogwash.

Me too! In the late 80's and early 90's we had the same problems in Texas and working with the bank was a nightmare. Dealing with indifference and arrogance and the fact that at 5:00pm the paper pusher goes home awhile you are still working and trying to get a response is trying (to say the least) It will pass eventually, just like it did in Texas but it will not be easy on you. Hang in there!

6:51am • #68
224,760 Points 2 Featured Posts Localism Sponsor Outside Blog

The problem is that the bank just doesn't care how they convey the home (with or without the mold, the buyers are "buying" the problem.")  I sure wouldn't want to be involved in that type of transaction.  I totally understand your dilemna.

7:11am • #69
114,136 Points 1 Featured Post Outside Blog

Kris:  This is an area that has developed from the increased foreclosure volume and will definitely be with us for a while.  I agree completely that there should be some requirements on a listing agent to report easily detectable issues; however, the fact remains that the banks only place on requirement on them presently - sell the property.  There are no dictated requirements on how to sell the house so as mentioned here, many are in the high volume business that does not allow them to act in a manner more in keeping with disclosure required of typical listing agent.  I am not sure how this could me mandated, much less policed, but I do agree it is something that the industry desperately needs!

7:19am • #70
191,093 Points 2 Featured Posts Outside Blog

Could be POSSIBLE mold & mildew in every home we show.  Why should foreclosures be the only ones you think about.  So that would mean all homes listed should have that disclosure on the listing sheet?  If it is repaired in my area of Chicago, what are you going to disclose?  I've had mold on my bathroom ceiling in 1962?  I'm oversimplifying a bad problem but there has to be some set of guidelines for all on this, including the banks.

8:01am • #71
516,890 Points 52 Featured Posts Localism Sponsor Outside Blog

We have a mold disclosure form and on that form it asks if the home has ever had water damage.  If it is apparent, I do believe it is the law to disclose.  Odds are if it had extensive water damage and wasn't properly taken care of...

We also have (in the purchase agreement) that if anyone backs out due to an inspection that the inspection report must be passed on to the seller.  I do believe that is so they can disclose the nature of the problem. 

Normal sellers and list agents cannot get away with it, how can REO?

8:10am • #72

It's easy to say it's the listing agents fault or the banks, but with the layers of personnel we have to go through to get the simplest of answers it's amazing we get anything done. The process varies from lender to lender and asset manager to asset manager. Some do the right thing and attend to problems. (These are the ones who actually sell their inventories) And some simply push paper around and never tell you anything other than the client is considering the issue.

I always try to tell the buyers side what I know and what I think they should ask for contractually. I don't feel that I am giving away the family secrets, I'm merely streamlining the process. Frequently, when the prospective buyer asks for something to be done, all we get in response is an "as-is means as-is" type reply. The bigger the lender and the busier the asset manager the less flexibility it seems we have, but thats a whole nother post. My advice and something I do everytime, preview the new REO properties. Many of them are in pitiful shape and some are not at all. If you personally see a problem that is not cosmetic - make a note. Bad enough - don't show. Most importantly, don't shoot the messenger.

Happy Closings,

Chris :)

8:56am • #73
1 Featured Post Localism Sponsor Outside Blog Hit Router

Even if the bank states no disclosure, if someone got seriously ill over a mold issue and decided they have a case of non-disclosure and the right to sue, I sure as heck think they would have a case against the listing agent/broker.  We all know everyone in the transaction gets pulled into litigation and I don't think the bank is going to let them hide behind their coat tails.

8:57am • #74
130,393 Points Localism Sponsor

I think agents who do many bank owned listings, for one reason, do them because they are easy. No disclosures, no open houses and the term "Bank Owned"implies they are cheap.

9:03am • #75
130,393 Points Localism Sponsor

I think agents who do many bank owned listings, for one reason, do them because they are easy. No disclosures, no open houses and the term "Bank Owned"implies they are cheap.

9:03am • #76
Outside Blog

Regardless of how busy the listng agent might be - I'd like to be warned of a health issue before entering the home they've listed for sale.

9:56am • #77

Having represented banks with REO owned properties in the past I can tell you the asset managers are typically handling 200+ properties at a time. As a listing agent it is all you can do to get a response from them at times. Here in Texas agents do not fill out disclosure forms the sellers do and institutional sellers who have never occupied the property can't really accurately fill out a disclosure form. If they fill out a disclosure partially they could probably be held liable for what they did not disclose (which most likely would be unknown).

I know it is a foriegn concept to some agents but it used to be that agents previewed properties before they showed them. That way you are actually performing your duty to your buyer clients by not wasting their time. If a property is listed 20%-40% below market you can bet it is because it has issues that need to be dealt with. I would just as soon go into a house with mold issues as one that has pet odors so strong you can't breath and I have never seen a listing agent disclose that in the remarks section of MLS. I would like to see these MLS remarks "next door neighbor has dog that never stops barking", or "my seller is complete pig and never cleans their house". But listing agents will always try to shed the best light on their properties. "Bank owned property priced below market value" equals foundation problems, mold issues, as so on.

If you are representing buyers try previewing the properties beforehand. You can go in and out in 15 seconds instead of wasting your clients time. It is also a good idea to tell your buyers that many people walk away from their homes because they didn't properly maintain them and so bank owned properties are likely to need many repairs. Some banks do address these issues up front, but if they do they won't be priced below market value.

Les Bolton

Stanberry and Associates

Selling Austin and the Hill Country since 1985.  

 

Les Bolton
10:32am • #78

Hi Kris we do have a couple bank agents but the bank they are working with cleans the home up before putting it on the market. Ed and I do not want to be bank agents but we do sell many bank owned homes. Honestly, lately we have been very concerned about our own health. Lee suggests previewing these homes. Think about this - these days buyers here have to view 15-20 homes if 1/2 have mold and we work with 40 buyers a year that's 300-400 homes. Should we be concerned? How about after 5 years?

If the bank/listing agent knows the mold will effect the sales price then he/she has knowledge of a defect and should have to disclose - period.

Cindy Knight
11:41am • #80

I agree with diclose, disclose, disclose.

BUT Les Bolton is absolutely right given todays market conditions shouldn't buyers agents be advising their clients that bank owned properties NEED WORK and if they are on a tight budget and cannot afford repairs perhaps they should look at other properties.

1:10pm • #81
254,869 Points 44 Featured Posts Outside Blog

Edith:   This is why I brought it up.  If it is obvious, tell someone about it.  How simple is that?

Peggy:  I don't advocate going that far.  If a buyer wants a great deal and is willing to mitigate the issues then it should be up to him/her to do so.  Just let us know before we walk in the door.  That's all I'm asking.

Paul Francis:   Ouch.  I've never heard a listing agent say they are out of the business when all the foreclosures are gone.  That puts a different twist to the level of caring...

2:22pm • #82
254,869 Points 44 Featured Posts Outside Blog

Russell:  I'm sure it will pass, but at what cost?  I bet you can tell I'm more than a bit tired of this :-)

Diane:  If a buyer wants to purchase one of these homes I'm not against that.  Good for them.  Just warn us before if there is a potential health issue while viewing.

Steve Homer:   Actually, I think it could be quite easy to mandate.  With obvious evidence of spreading mold make it mandatory that it be noted in the listing remarks and posted on the front door of the property.  Easy huh?  Guess it would be too easy for anyone to implement.



2:28pm • #83
254,869 Points 44 Featured Posts Outside Blog

Lyn Sims:   Why do I bring up only foreclosures?  Because those homes are the ones that aren't giving disclosure.  There is no warning before entering these homes even when it is blatantly growing up the walls and on the ceilings.   I haven't seen one owner occupied home this year that has had this problem.  Not one.  And you can bet if it did it would be disclosed.

Renee:  Are you saying that you as a listing agent would have to disclose this on a REO even if the banks didn't?   Wow, I want to move to Las Vegas :-)  I wouldn't have to pack a respirator.

Chris:  I've never shot the messenger.  Yet :-)  Although I'm getting pretty darned close to showing up at some of the listing agents offices and asking them why the heck can't they give one word of warning???  They are happy to tell us that the electricity is off so pack a flashlight so no one breaks a leg.  But not to pack a face filter.   I understand the layers of people and bureaucracy that the agents have to leap through, but one word of warning is all I'm asking for. 

2:37pm • #84
254,869 Points 44 Featured Posts Outside Blog

Kathy Anderson:   Frankly, I'm surprised that there hasn't been a lawsuit yet over this issue.  Realllly surprised.

Richard Lecinski:   I don't know about that.  From what I've heard (and seen from agents in my own office) they're a ton of work and stress for them.  Perhaps others have it easier, but not from what I've seen in my area.  But then again, Michigan has led the way for foreclosures unfortunately.

Hope:  Me too.  I don't think I'm asking for too much.  It's not like I'm asking for world peace :-)

2:41pm • #86
254,869 Points 44 Featured Posts Outside Blog

Les Bolton:   I fully understand that the bank owners are not required to fill out disclosures because they have never occupied the homes nor could they attest to everyday mechanical issues.  I get it.  I also get that it is my job as a buyers agent to preview as many of these as I can, and I do.  I'm hitting 70-75% of them.  Frankly, there aren't enough hours in the day to preview all of them.  My question is this:  If you, as a listing agent, have viewed the home, taken photos, and forwarded information to the asset managers/banks about the condition of the home, how hard would it be to say to them "Listen, it's got creepy crawly green stuff growing on the walls.  I'm going to let agents know so they are aware before they enter."

My clients also know that the reason the foreclosure homes are priced below market value is because they need TLC.  They're pretty sharp buyers up here.  There is a huge difference though between needing updating (TLC) and needing mold remediation.

Also, as I'm previewing these homes I am being exposed to this.  Not only do I give a darn about my buyer clients and their families, but I do not like the way this stuff makes my eyes water and nose itch and the coughing that follows.

I briefly went through my list today:  I quit counting at 418 homes that I've shown and/or previewed.  Conservatively I'd say 10% of these homes had that wonderful creepy crawly blue-green stuff growing in the basements and in the upper levels.

That's at leat 41 homes that I've been exposed to.  This year.

So yes, I'll keep previewing homes.  But I shouldn't have to bring a respirator (Thanks Patricia, loved that line.)

 

2:49pm • #87
254,869 Points 44 Featured Posts Outside Blog

Jean:   I've done that also.  Perhaps I should be more specific "Is there anything growing??"

Cindy:   I just mentioned the same thing in my reply to Les (previewing and our health).  Glad to hear that the asset managers you and your agents work with take care to clean up the homes and eliminate obvious health issues before people come in to view it.  (Yours were probably ones that I haven't had to leave running :-)

Steve Aubertin:   The point isn't about needing work.  Heck, the buyers know that.  It's about the potential health issues of going inside of these homes and not being warned about it.  I can't tell by the listing information if it's there, no one discloses it.  I do preview and am able to keep my buyers out of them for the most part, but what about me?  My health?

3:04pm • #88
SEP
03
2008

I walked into a bank owned property a couple of weeks ago, upon walking in I had a hard time breathing and felt like the air was heavy and damp. After venturing upstairs I saw the entire ceiling was dark and covered with mold. Some complete walls were covered with mold. I freaked out and ran out of the house immediately, yet my clients stayed in there.

There was literally a layer of 100s of square feet of mold covering the surfaces of the interior of the home, and I cant believe my clients stayed inside and wanted to make an offer. Absolutely insane.

12:21am • #89
254,869 Points 44 Featured Posts Outside Blog

Mike:   If a buyer wants to purchase one of these homes they can get a heck of a deal.  But I would bet cash money that you would have liked to have been warned about the mold before entering.  That's all I'm asking...

6:04am • #90

Kris: I agree completely with your concerns, However the market is flooded with these types of properties. As a professional buyers agent we should be able to recognize these trends and take the necessary precautions. 

I'm not suggesting the listing agent does not have the responsibility to give buyers agents and buyers honest information. I Simply saying they are not doing so why not use the listing agents laziness to the buyers and buyers agents interests.

Most of us know what a bank owned property looks like on the mls. Limited information and vague remarks. If a buyer asks to see this property explain to them that there may be a mold problem and it may be dangerous and pack a couple of dust mask and be the hero.

You are right you should not have to do it, but when all you have is lemons make lemonade.

7:04am • #91

Hi Kris,

This is Jacob Mermin in Lee county Florida. I am a full service inspection company which means I am one of the few inspection firms in Sw Florida that can do a certified home inspection, mold inspection,air quality inspection,and finally a complete certified hvac inspection. This is a big problem. Right now I am working with someone who has 38 homes from a bank that have all these problems and more. First of all forget about this bleach thing. It might work on a solid surface counter top, but it won't work on any type of porous material. Here is what you need to do. Make friends with a mold/home inspector and look at these homes before you bring your clients. I am on several realty teams and I look at homes prior to showings all the time. These problems are manageable. Real estate professionals must remind their clients to never ever buy or sell real estate with out first having a home inspection. Now you also need to have a mold inspection tool. I work with mortgage brokers and for a FHA loan they are recommending for the customers protection have a home inspection done. We all have to be pro-active. Go look at these homes with an inspector before you take your client. Have all the information and explain the problems to your client and assure them that these issues are manageable. Be a hero to your client by giving them disclosure up front and stop them from waisting their valuable time Worrying about the things that can be fixed. I will go with an agent anytime to look at properties and then go back with rubber gloves and masks with their clients to explain any issues. Second, tell your sellers to have their properties inspected before it's put on the market. Go to my website at www.mermininspections.com and take a look at my Move In Certified Program.

Jacob Mermin CHI/CMI

239-243-7322

 

9:47am • #92

What a great post Kris.  You have pointed out yet another fall out from this mortgage crisis disaster that needs to be fixed.  Thank you for taking this issue on.

Amy Boxer - Welcome Home Furniture Rental & Staging
1:33pm • #93
SEP
04
2008
541,910 Points 10 Featured Posts Outside Blog

Someone should pass a law requiring landlords, banks, and other entities that have not lived in the home at any time during the previous three months to get a pre-listing inspection by a thorough, extremely competetent home inspector. That's the best form of disclosure there is.

2:35am • #94
254,869 Points 44 Featured Posts Outside Blog

Steve:   I picked up a pack of 20 (filters) from Home Depot this week.  They're on the front seat of my car.  After reading all of the replies to this post there seems to be a general consensus from buyers agents:  Disclose, warn, give a heads up at the very least.  From REO agents:  Sorry, pack a mask. 

This really has been an eye opening discussion.    Thanks for sharing your thoughts Steve.

Jacob:   Having a home inspector come through with me on previews of these homes to check for mold isn't feasible.  We still have to go inside of them, we're still exposed without warning.  Of course I recommend a home inspection to all my home buyers as that is the only way for them to fully judge the "as is" condition.   Also, most of my buyer clients are not cash purchasers.  Active mold is something that will halt a mortgage application in its tracks.  Why have my clients offer to purchase on a home when they don't stand a prayer of getting a mortgage?

Amy Boxer:  You're welcome.  I would suppose staging wouldn't help properties like this unless they were remediated prior to you coming in!

Russel:   Bingo!   But I bet that won't happen until the "foreclosure crisis" is over with.

5:44am • #95
SEP
09
2008

And they want to change the law to allow banks to actual act as real estate agents. Sheesh!

Debra Higgins

Debra Higgins
8:34am • #96

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Kris Wales - Macomb County MI real estate blog & homes for sale search site

Macomb, MI

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