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A Professional Acts As He MUST; Not As He "Feels"

By
Real Estate Agent with Better Properties Seattle

You all have a decision to make today.  Those of you who work in a Fiduciary Capacity have an obligation to consider most issues from a selfless standpoint, first and foremost.

In that regard, there is only one right answer.  What is best for your clients?  We are human.  Our first thoughts may lean toward what is the best answer for ourselves.  That is how we "feel".  We may react based on our feelings, but then you cannot call yourself "a professional".

At the very least your clients deserve to be part of the equation in your thought process.  When you write down the pros and cons, as any responsible person would do when making a decision, write down the pros and cons for your clients...not you.

In our business, the client's interest is short term.  We have a closing/end date.  Maybe it is best for you to do X for you later and Y for them today.  You may feel like quitting or changing offices or going on a long vacation today.  Now look at your clients and consider how they will be best served.  If you can cover them and do what you want at the same time, well then...YAY!!!  But if what you want to do today leaves them short in any way, then you must ask yourself IF you are truly a "Professional".

Do you act as you MUST as you consider the best interest of your clients?  Or do you act as you "FEEL" because you are reacting in emotional and human fashion.

A Professional acts as he MUST and not as he FEELS.  Remember that phrase anytime you are tempted to react emotionally in a manner that may negatively impact your clients' best interest.

ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Sharon,

That's only because YOU happen to have a very good team :)

Sep 03, 2008 01:38 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Tellis,

I am Yoda.

Sep 03, 2008 01:39 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Audrey,

Sometimes it feels like you kicked yourself in the stomach.  I didn't say it was easy :)

Sep 03, 2008 01:40 PM
Deborah Ryman
Santa Cruz, CA
M.A. Feng Shui Services, Santa Cruz County

I am wondering what brought this up. What is the back story?

Sep 03, 2008 03:49 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Elaine,

The agents in your office must have some pretty big foreheads ROTFLMAO!!!

Sep 03, 2008 03:50 PM
. .
San Diego, CA

Just ask yourself "What would John McCain do?"

Sep 03, 2008 03:54 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

There's always "a back story", Deborah.  And it's usually back behind closed doors for a reason :)  Still, good advice for many I'm sure.

Sep 03, 2008 03:57 PM
Judy Peterson
Berkshire Hathaway HomeServices Fox&Roach Realtors - Tredyffrin, PA
"Superb Service, Superb Results"

Ardell - This is great advice for real estate and for life. It's not always easy but almost everyone know the "right thing to do" - just do it. You'll have clients for life if your clients recognize integrity - or not.

Sep 03, 2008 10:53 PM
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904

Good Post Ardell!  Despite what we may really feel above all BE PROFESSIONAL!

Sep 04, 2008 12:38 AM
Russell Lewis
Realty Austin, Austin Texas Real Estate - Austin, TX
Broker,CLHMS,GRI

his is the second post I've read today on the subject and it is very good!

"A Professional acts as he MUST and not as he FEELS."

Feelings can be helpful when combined with the facts to make an intelligent decision but many times the emotions are just that, a reaction. I really appreciate working with agents who understand what it means to be a professional.

Sep 04, 2008 02:20 AM
Roberta Castillo
Wells Fargo - McAllen, TX

I think that many of those in our 'profession' may have lost this along the way.  Thank you for reminding us.  We can always revert back to the GOLDEN RULE as well.........

"Do unto others as you would have them do unto you"

If we could all live and work by this rule, the world would be a much better place.

 

 

 

Sep 04, 2008 02:40 AM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Roberta,

I don't like the Golden Rule as well because I meet so many people who do not expect the World to treat them well, and use GR as the excuse to treat people badly.

Sep 04, 2008 02:49 AM
S W
Seattle, WA

Ardell, I've always believed you to be a first class realtor/client advocate, and having had the pleasure to work with you day to day this year has allowed me first hand experience to see that you absolutely are top notch and care very much about your clients. I've always seen you take superb care of them. You are exceptional. it is very inspiring to me...

 

Sep 04, 2008 04:42 AM
Anonymous
Kipp Blackburn

Absolutely agree. Sacrifices WILL be made, but always for the best as I've often learned. There is no place in this business for short-sightedness selfishness. And therefore, its no place for the greedy. This is why real estate only pays in the long run. You've got to be in it for the long haul!

Sep 04, 2008 04:58 AM
#31
Susan Laxson CRS
Palm Properties - La Quinta, CA
Realtor in San Diego, CA & Naples, FL

A long time ago, I learned the hard way that "a Professional acts as she MUST and not as she FEELS.".. that being said, I did learn the lesson and have been a better agent because of it.  Thanks for the post!

Sep 04, 2008 07:14 AM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Sara,

Not on topic, but did you cut your hair or is it pulled back in that Active Rain T-Shirt post?  It's ADORABLE!!!  If you see this, give me a call.  There's something I need to ask you.

Sep 04, 2008 08:00 AM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Susan,

I learned that so long ago that "he" vs. "she" was the quote, as there were very, very few "she" professionals :)  We've come a long way, Baby!

I did not learn the hard way.  The concept was instilled in me at a very young age.  I've been a Professional longer than most AR members have been alive :(

Sep 04, 2008 08:02 AM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

Kipp,

I've seen many people become who they are with greed as the motivation.  That includes lawyers and doctors and any profession that seems to pay above the norm.  It doesn't work in any profession except pure "sales".  That is why I don't like agents thinking they are "merely" sales people like some guy selling gym memberships.

Sep 04, 2008 08:04 AM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

Ardell,

I guess that is good advice for any field. There are times when it is hard to cover up. I remember in my radio days how hard it was to be "up" on the air when you were totally bummed.

Sep 04, 2008 05:59 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA

I get tired when I have to turn on for too long.  Being "up" can wear you down :)

Sep 04, 2008 06:03 PM