Top Producer 8i - I Have To Eat Crow, And a LOT Of It

Wow, I guess I'm glad I started with 8i so I don't know the difference. But I here the same thing around the office. Hopefully they will be making some changes.

I agree with th post...8i Is NO GOOD. We too are thinking about leaving it.  I use 7i to take quick notes down and advance out and it takes about 4 steps on 8i....what WERE THEY THINKING when they did this?

I left  Top Producer when they dropped 6 and have never looked back.

Bill have you tried Brokers Helper? Its so easy to use that even I can do it. Tell them that Scott Barr sent you. Nooo I don't own stock in the company or anything like that. I'm just a garden variety Realtor helping out a fellow Rainer. 

I share your disappointment and amazement. I think this is another example of the tech and marketing people focusing on what they think will improve their product instead of checking with their customers. I emailed TP's customer service and marketing departments giving them my feed back and the feedback of others in our area. TP's response was exactly what you would expect from a bunch of people that think they know more than the customer about what's needed.

Having said all of that - my brother, Craig, is a certified TP trainer (even he resists using 8i). Craig is also an Agent Office trainer. He has implemented and tested both of these CMSs and two others that market themselves to the real estate industry. Even with all the downside, he thinks TP is still the best product out there.

We use TP for a lot of marketing in our Danville - San Ramon CA area. Agent Office is very weak in it's capacity to build and edit good marketing materials.

TP's biggest fault is it is sooooooooooo slow and cumbersome - something we are willing to live with in the short term - hoping that there is a least one person at TP that is listening to the customer. I think TP must have hired a bunch of former Microsoft coders that have expertise in bloating a program.

I hope you get at least 1000 comments to this and someone at TP gets off their butt and take emergency action to address the situation.

Given the hassle and frustration factor - I would give Top Producer maybe 1 star out of 10 for performance. In my opinion, TP is way over priced for what it offers - another case of pricing to support a large sales and administrative staff. It these yahoos would build an excellent product - they wouldn't have to pay so many people to go at their and sell it - we'd sell it for them!

I encourage you and everyone else to promote comments on this post so we can direct TP's attention here.

I was intrigued by Wise Agent at Mega Camp---I would like some opinions.

I also share in your frustration.  When I switched to 8i from 7i, it was because the pitch was that it will be soo much better.  While I think they had the right idea, the ease of use is just not there.  What used to take only a few steps now takes sometimes double.  I am hoping they are working on a new release soon that will resolve a lot of this...