Auto-responders are great.
After someone enters information on your website and they leave your website they may lose your contact information. You are missing a great opportunity to immediately remind them to add your website to their list of favorites so they can easily revisit. It also quickly lets you know if the email address they gave you is a working address. Make sure all of your contact information is included. Take no shortcuts here. Don't even assume they know what state you are in. They may be looking or working in multiple areas. A picture and or logo starts to cement you with their intended purchase or sale. Remember you are brand building one contact at time!
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