I try to get the manufactured date off of the furnace, air conditioner, and water heater since many insurance companies exclude older appliances. Most often the date is coded into the serial number. The following picture shows a water heater that was so well wrapped with duct tape that I couldn't get to the manufacturing information on the water heater casing.

The Seller had been in his home for about 15 years and stated that it was "a newer water heater." Over the years, I've learned that "newer" is code for

  • I haven't a clue
  • I know but I'm not going to tell you
  • I've taken real good care of it so it's still working like new
  • It's at day 3,625 of the manufacturer's 10-year warranty
  • I had it installed when I bought the place

In this case, there was one little visual clue that told me this water heater was probably pre-1994 (or 13 years old at the time of the inspection), and I actually guessed late 1970s to early 1980s. That visual clue is the seismic strap that the yellow arrow is pointing to. That specific type of strap hasn't been sold in San Diego (and probably all of California) since around 1994, so if it was a "newer" water heater, one of two things would have happened:

  1. The plumber would have used modern seismic straps, one in the upper third and one in the lower third, or
  2. The homeowner would have done the installation himself.

Rarely do I find home owners installing water heaters themselves, so I went back to my original guess of 1970-1980.

My Clients weren't too happy with the Seller when I was able to go back out for a re-inspection and confirmed that the water heater was manufactured in 1984.

Facts don't lie. It is what it is. What do you do?

Ultimately the sale closed and everyone was at least semi-happy.

 
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20 Comments on What do you do when deceit is obvious?

SEP
09
2008

Russel,

Seller's are amazing at times, I always tell them that the liability for deception is much higher than the negotiation is for being up front but they always try it.  That is why we are in business to keep people honest.

Good work!

Take care!

RJH

5:32pm • #1

Good detective work! I hope the seller didn't lie about anything else.

5:34pm • #2
835,620 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Unless a seller has a bill of sale or a service record, the equipment is of "unvariable age and could be at the end of it's useful life". 

I am often appauled at the games sellers play with mechanicals. 

But, what difference does it make?  In a home inspection, if the thing works, the thing works. 

When we see mechanicals of unvariable age or obviously ancient, we write replacement as a condition of settlement.  This shouldn't be a matter of home inspection. 

 

5:37pm • #3

I am glad to hear that you were able to find this out.  I have found that what goes around comes around.  The seller was being deceitful and that doesn't make our job any easier.

 

Good job and good luck in the future...

Chuck Thompson

5:39pm • #4
1 Featured Post
I always tell my sellers that being honest won't necessarily stop a sale -- it just puts everyone on the same page and help them avoid a potential lawsuit after the sale. Just be honest -- it will be alright. ~ Evelyn
5:52pm • #5

What do I do? I call them on it! The number one thing I despise is being who lie and are deceitful.

5:53pm • #6
143,830 Points 7 Featured Posts Outside Blog

Russel,

Thanks for the post. The old adage that sellers are storytellers still holds true. I remind my clients that selling a home is a business and there is legislation to protect consumers, you want to be forthright in your disclosure.

5:56pm • #7
321,040 Points Localism Sponsor Outside Blog Hit Router

I have great respect for you inspectors. The job you do certainly makes ours easier.  I am always amazed as to why people would take the chance on being dishonest.

6:02pm • #8
313,833 Points 11 Featured Posts Localism Sponsor Outside Blog Hit Router

Snap!  Wow, why do people try and do these things?  Do they REALLY think that they won't get caught?  Good job in persistence!

6:11pm • #9
2 Featured Posts Localism Sponsor

Russell, Once again you have given us valuable information we can make use of.   You are a great inspector, I wish we had you here in North Idaho!   I don't think Sellers realize that when they are not truthful on one thing.... It causes allot of doubt on everything else.  It could have cost him a sale!  Thank goodness you were able to help save the day.

I always enforce to my sellers that they MUST disclose everything they know or it could come back and haunt them later.   

Lake Coeur d'Alene Idaho - City by the Lake

 

6:15pm • #10
451,016 Points Outside Blog

thats my favorite quick fix, duct tape cures all and then some. :)

6:41pm • #11
552,311 Points 10 Featured Posts Outside Blog

Hey, Folks! Thanks for stopping by.

Lenn Harley said,

But, what difference does it make?  In a home inspection, if the thing works, the thing works.

That deserves a blog post of its own.

8:53pm • #15

HI Captin, I am real glad we do not have earthquakes here, but here is some info on the straps  http://www.seismic.ca.gov/faq.html . As always Russel a good post and yea what difference does it make? It works and it is what it is,  That deserves a blog post of its own (Have you or anyone else started it yet???)

9:10pm • #16
358,728 Points 16 Featured Posts Outside Blog

Ok, If I ever buy a home anywhere where Russel works I will call him! Love this stuff! ~Rita

9:56pm • #17

When a seller tries to hide anything, it puts everything they say in doubt.  Too bad...

10:04pm • #18
SEP
10
2008
Localism Sponsor

You have to call people out when there is a problem.  Accountability is key.

4:55pm • #19
177,371 Points Outside Blog

It doesn't hurt to tell the truth except maybe in the pocket book.  Would the house have still sold with the real date on the heater?  Probably and with less hassle.

8:27pm • #20
NOV
14
2008

I tell sellers always tell the truth.  The buyers are going to find out and then it is not pretty.

10:14am • #21
DEC
18

I was inspecting a potential home for a good friend of mine once. Went down into lower level which was contained a large unfinished area with a sliding door to the outside. The property was a (soon to be) vacant townhome. The unfinised room was completely empty except for this huge pile of boxes that had been precariously stacked tightly into one corner. Needless to say, the bells went off. Seeing that this was a good buddy of mine, I proceeded to take the time to move the entire pile. Low and behold, the floor slab had settled about a full inch away from the wall and the gap was filled with carpenter ant carcasses and sawdust! It was completely and neatly obstructed by the boxes. I took my friend out in the back yard and told him to bail.

12:33am • #22

That's a Fantastic Picture, and a great blog post!

Happy Hollidays

7:37am • #23

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Russel Ray, San Diego home inspector

San Diego, CA

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Russel Ray, Property Consultant

Address: 7000-31 Saranac Street, La Mesa, CA, 91941-3315

Office Phone: (619) 341-0173

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