Are You a Selfish Agent?

Most good agents have a 'friend' that they have cover for them when they go out of town or are unavailable. Or maybe it is someone else on your team or even your broker from time to time.

Before leaving, you make sure that all the details have been covered and they have a number to reach you at in case of an emergency. Sometimes you can't be reached - maybe you are in the wilderness hunting, or up in Alaska or something... Fine. You then work to get your Replacement all the info they will need to temporarily continue on in your absence.

You call or email all of your sellers and buyers to let them know of your departure and arrival dates. You tell them that "George" is going to take care of any needs that they might have and assist in any negotiations.Selfish ID Badge

Like I said, MOST GOOD AGENTS... But are you selfish?

Is there that one listing that you favor? The one buyer that is super qualified? Do you hide them from your Replacement? Do you sneak their folder out of the file cabinent, make a note in the MLS "no showings until...", even take down the lock box and stash everything into your locked desk in your locked office that only you have the key for?

Maybe you know that another Agent has an interested Buyer. Someone who went through the house over a month ago, but has been doing their due diligence (and alot of it if it takes that long!) and could put in an offer any day, or month, or maybe even next spring!

Or maybe you have an anxious Buyer who you just started with, but alas you had your non-refundable plane tickets ordered 3 months ago. Do you refer them over to your Replacement? To someone who should be able to successfully find a house for them quickly?

Do you ever stop to think that it would be in your client's best interests if you actually serviced their needs completely and you didn't worry so much about "numero uno"?

I don't want to share my ball!Don't waste everybody's time by hoarding that special client! It does a Seller NO GOOD to finally have the glorious opportunity to have a Buyer's Agent get his client to draft up an offer, only to realize that he can't submit it because YOU ARE SELFISH! (And of course the Buyer says "Well I guess it just wasn't meant to be then... What else is there?") It does your Buyer NO GOOD to make them lose out on a perfect home because you couldn't play nice in the sandbox and were never taught how to share!

Were you an 'only child'? (no offense to the other 'only child(s)' out there that did learn to share) Didn't you learn yet that the more you cooperate with others the more business you will get? The more you put your client's needs first is the more closings you will get to?

You can't thrive when you are Selfish. The phrase "It is better to Give than to Receive" is very appropriate in the sales and service industry. Times are tough enough in this market... Why would you make them even harder for your clients? Why are you a Selfish Agent?

 

 

If you are a Seller, Buyer or Agent looking for a Non-Selfish Agent to work with in SE Wisconsin, feel free to email or call 262.224.5439. Matt Yogerst is accepting new clients and referrals! He also gives referrals to other competent Non-Selfish Agents. Please note that this blog was not directed at any one particular agent or occurance.

 

Matt Yogerst - RE/MAX Realty 100 - Menomonee Falls, WI - Are You a Selfish Agent? - September 2008

 
Post is included in group: Active Rain Question Of The Week
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20 Comments on Are You a Selfish Agent?

SEP
10
2008
1 Featured Post

Hey Matt, are you sure you don't work out here in Massachusetts? I have a feeling you directed this at some folks that I know (no one in my office, naturally)...

1:11pm • #1
296,291 Points 4 Featured Posts Localism Sponsor Outside Blog

Lord knows we have a few selfish agents in Austin. I dealt with one that was out of town for a MONTH & had no other agent covering for them. It was just awful!

1:15pm • #2
1 Featured Post Localism Sponsor

John - I have never been to Massachusetts. But I have a feeling these people are not just local to either of us!

Betina - Even if they only had 1 listing, they are doing their clients a major diservice!

1:17pm • #3

Hey Matt, I use to have this when with a certain company when I started out, but not now.

1:26pm • #4
162,280 Points Outside Blog

Good post.  I guess I am not selfish.  I really am available when I am out of town and I have no problem referring off a client if I can't fulfill their needs.  I guess that is why I work 6 to 7 days a week, must really need a life, LOL.

1:51pm • #5
5 Featured Posts

Hi Matt,  Being still new- I have never thought about that.  Too funny (not really) that agents (adults) would be so selfish.  Didn't we take some kind of ethical oath ?  You would think agents would consider what is best for their buyer/seller.  It would be sad for a buyer/seller to not get service they should because of selfishness on the agents part (which they chose).

  

1:54pm • #6
278,094 Points 14 Featured Posts Outside Blog

I don't know if it's being selfish....or that we're all like Mother Hen's when it comes to our clients.

2:01pm • #7

Well...I work on a team and fortunately all of us get along pretty darn good.  It is nice to have someone watch out for your client when you can't.

2:10pm • #8
Localism Sponsor

Hey Matt, great blog, let's just hope the right agents read it!!!  BTW - I think your hypothetical covering agent should have been named "Aaron" instead of George!!!

2:20pm • #10
Outside Blog

I have never heard of agents doing anything like this. Glad I work where I do!

2:25pm • #11

Selfish agents? Gee, I think I know dozens or more!

2:57pm • #12

Priceless!  Absolutely right, and what goes around comes around, applies here too.  If you put your Client first, sooner or latter you will be rewarded.  Remember a good deed is remembered and a happy Client will spread the word.  The same goes for the grapevine in your office, even your Board.  We all know well who the Selfish ones are...

3:25pm • #13
SEP
11
2008
109,057 Points

Great post - I work as a team and we help each other out!

7:12am • #14
SEP
12
2008
257,390 Points 5 Featured Posts

I'm pretty certain, I wouldn't be considered selfish.  I'd rather share the client while I'm out of town, and share the commission, then worry about trying to keep the client "warm" while I am away.

I've been fortunate enough to work in offices where most of the agents work in a similar way with each other, when it comes to covering for each other.

10:15pm • #15
NOV
16
2008
876,240 Points 68 Featured Posts Outside Blog

I can't even imagine taking a home off the market while I was on vacation, that is just not fair to a seller and certainly doesn't put their interest ahead of mine. Somewhere there has to be an ethics violation there.

Todd Clark, Helping Families Home - www.IFoundYourNewHome.com

7:09am • #16
NOV
21
2008

I have left my business in the hands of a fellow Realtor no holds barred. However when I did the return favor for him would you not know a client of his wanted to write a contract on a property. I write the contract and let fellow agent know. The contract gets accepted and all is well. Fellow Realtor is very happy. Not me He has the nerve to say... This client was referred to me. I have to pay a 25% referral to xyz. Do you mind if i just offer you a gift card?

I was taken back because we had in writing that I would receive a 25% referral fee  from him on any business i take care of while he was away. Sorry i want my 25% ...

11:10am • #17
1 Featured Post Localism Sponsor

You should just ask him... "Do you think that much less of me that you would honor this other referral agreement, but not ours?"

He should take your 25% off the top, then the other 25% off of what he would have gotten. I am disgusted at how much people prize money over other people. (especially if it is someone they know and like)

11:20am • #18
NOV
25
2008
NOV
27
2008
302,634 Points 3 Featured Posts

Are you on a guilt trip or what. HAHA So a man thinketh So a man doeth. This is a funny blog and makes me think ( maybe I'm guilty) like hiding the last candy bar from my kids.

6:24am • #20

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Matt Yogerst - Metro Milwaukee Real Estate

Menomonee Falls, WI

More about me…

RE/MAX Realty 100

Address: N96W18221 County Line Road, Menomonee Falls, WI, 53051

Office Phone: (262) 250-8160

Cell Phone: (262) 224-5439

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Milwaukee, Menomonee Falls, Germantown, West Bend, Hartford, Richfield, Jackson, Mequon Wisconsin Real Estate Service Provider. Investment Property and Single Family Homes. REO, BPO, Forclosure Help, Short Sales. Sellers. Buyers.

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