When lighting strikes....

    Things were going too well apparently and time for a come down. I got a call the other day from an investor ‘Are you sitting down?'...A lightening strike had hit one of my staged properties and burned the top floor and much of the lower floor.  The smoke and water damage (storm water and from firemen) made it a complete mess.

 Our insurance company, Travelers, has been great so far but needs receipts for everything. HELLO??  I don't even have time to grab a quick mug of Joe sometimes, ..."YOU NEED WHAT?"  Makes sense but as a stager, do you have every single furniture and accessory catalogued at each particular site? Sure we know the big pieces, and some accessories but not every single item. And receipts? Ugh.

 Question for bloggers-

What is your method for organizing receipts?

 We use a chronological order but are now looking to sort by type of furniture...I can think of some ways if receipt was stored electrnoically you could keep a ‘date purchased', ‘type of furniture' with a picture and be able to sort. I'm thinking though insurance won't settle for that and would want original copies..

 Help- what do folks do?   Has anyone else had this problem and how do folks go about recording every piece of accessories at every stagings?

 Lesson learned:

I am so glad I have great insurance and have really researched and done my homework in terms of what I needed and the types of coverage.  Make sure you let them know about your specific industry related concerns and issues so they can tailor your insurance. 

Keep your receipts and take photos not just for mls but photos to document every piece of item. I took nice shots for MLS (or had my professional photographer take them) but it is a staged photo and serves a different purpose.  Now I go to each room, taking photos to document everything on every shelf, wall, dresser, etc.

I am looking into different inventory systems.  I am waiting for one to be finished-they announced at the IAHSP Convention this year that they would be coming out w/an inventory tracking system later this fall.  Can't wait to see what it can do.   Hopefully this inventory system will have a ‘in use at address x,y,z)If we don't find a good one soon, we'll create our own. That said, even with one, I don't see how you can barcode the myriad smaller accessories which represent a sizable investment when taken together.

 

 
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3 Comments on When fire or other disaster strikes on your Staged Home! Don't get burnt!

SEP
13
2008
15 Featured Posts

Hi Marcyne,

I actually have been using the 'photo' system to keep track of my inventory for years now. When I photograph each staged room, I also take photos of every item that I place in the house for my own files. I keep all receipts according to year purchased.  Unfortunately, I don't mark each receipt with the items written in next to each price, however after reading your blog, I am going to start doing that for all future purchases.

I am sorry that you had to go through this, Marcyne, but thank you so much for sharing this story with us. 

Val

7:34pm • #1
SEP
15
2008

Hi Marcyne -

This is the nightmare that we all never want to face! I'm sorry it had to happen to you. As for my inventory, I started from the beginning and put everything into a spreadsheet. I'm on a MAC so I use Appleworks. It lets me sort by item number, in stock, out of stock, category, etc.

Here's what it looks like: Category (i.e. sofas, loveseats, vases, bedding, dining tables, etc.), Descrition of item, item number, amount I rent it for, and a box to check in stock or out of stock.

I also photograph the larger items and put those in a binder in categories so that I can visually see what the item number looks like if I can't remember. Since I can sort by in stock and out of stock I can see what is in stock at all times which helps when I'm doing a bid or planning for a job. Then I copy what I'm using onto another spread sheet and I have a final list of everything on the job. It seems like a lot of work but really it isn't and I always know what is in stock and I can always look back to see what I used on previous jobs that I thought worked well.

As for receipts, that is a little different story. I guess I'm in denial about anything serious ever happening, my mistake. I just photocopy them and put them in a binder in order of date purchased but I can tell by my inventory sheet how much it cost based on how much I charge.

6:49pm • #2
SEP
17
2008

Val, thanks for the sympathy...it took forever to finally do a claim but i did it. I just found this great resource given to me by an agent and will post it from their perspective in terms of what they need.

Kelly, thanks for all the ideas.  Photos are a must in documenting. I wonder when saving receipts, how do you go about filing it so it makes sense? I file each receipt with the credit card billing statement it was reconciled to.  But when you are reseraching what you've used, how do you remember which card you used (in my case, it is scary how many to keept track of - LOL) PLUS having to figure out what months...any insight would be hugely appreciated!

12:17pm • #3

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Marcyne Touchton

Charlotte, NC

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Domaine Staging

Office Phone: (704) 905-6343

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