Zillow.com announced that it is offering some new features to its website that draws in the professional real estate agent and lender to interface more directly with the consumer.

READ:  Zillow.com New Features: "Ask Questions, Share Answers"

Zillow started out as a consumer portal for real estate information centered on its highly controversial Zestimate.  The Zestimate is an automated valuation model which attempts to give a consumer property value information based on historical data from county tax records.  This tool was highly criticized by the real estate community as irresponsible and inaccurate.  There was a growing fear that Zillow was trying to disintermediate by eliminating or reducing the role of the licensed real estate agent.  Zillow's founders had effectively done that to the travel agencies through Expedia.com.  Consumers were given an opportunity to "list" their home for sale on the Zillow site without the aid of a real estate agent.

In the fall of 2006, Zillow solicited listings from the real estate brokerage community with the promise of free advertising to them.  Zillow allowed agents to upload the listing information to the site.  While it started off slowly, Zillow has some 100,000 national property listings in a short six months.  I criticized this strategy heavily with a warning to Realtors that Zillow was trying to "steal" their content with the ultimate intention of re-selling that data back to the Realtor as a lead aggregator.  My article Smoking Is Cool attracted the comments from David Gibbons, Zillow's Director of Customer Service.  Mr. Gibbons proclaimed that real estate brokerage and lead aggregation was not the intent but an advertising platform was.  I followed up this thought with a post called Here Come the Zmokers, Again where I further criticized this strategy and asked Realtors to adopt a cautious approach.

READ:  A Realtor's Guide to "Farming" Zillow.com

Zillow announced three new features today:

CLICK AND SEE: Actual screen shots of the new features

1-     Any user will be able to post a listing for sale of any property through the comments section of each property.  That feature will not be limited to real estate agents or homeowners.  Registered users at Zillow.com will effectively be able to "put a property in play" through this feature.  Initial criticism would be that they open the practice of real estate brokerage to anybody, regardless of licensing.   A closer inspection of the feature shows that Zillow will institute a "ratings system" of users, similar to Amazon.com that will reflect the credibility of the user.  Contracted real estate agents will "trump" the stray commenter through bolded type and order of comments and the homeowner can subsequently "trump" the real estate agent in the "credibility" ratings of registered users.

2-     Any user will further be given an opportunity to ask or answer specific questions about a property.  That commentary will be stored for historical data about the subject property.

3-     A revenue offering is announced through the use of "EZ Ads".   The EZ Ads will be a hybrid of a sponsored link and an avatar button and will be sold for $10 per 1000 impressions.  The EZ Ads impressions can be spread over a specific time period, in a specific zip code, ranging from 3 days to 3 months.  The shorter the time period, the more frequent the ad impressions.

READ: How Mortgage Originators Might Use Zillow.com

Zillow answers questions as to their motive and goals with this recent announcement.  The company has always claimed that it is a media company and had no designs on becoming a national real estate brokerage.  It has continually stated that the Zestimate is "starting point" and never affirmed its accuracy.  This announcement shows that the company intends to act in accordance with its earlier stated objectives and not as the "boogeyman under the bed" that I, and many others, believed it might be.

More comprehensive reporting and analysis can be found here:


BloodhoundBlog will have extensive coverage of tonight's announcement from Zillow.com:

A broad overview of the new functionality and its implications, by Greg Swann


Zillow.com's press release announcing the new software release:


A podcast with Director of Community Relations David Gibbons

 
Post is included in group: Everything California

55 Comments on Active Rain to get competition ?

APR
03
2007
394,392 Points 179 Featured Posts Localism Sponsor Outside Blog
Well, there was bound to be others who recognize the value of AR and will attempt to captilize on its success. Such is the beauty of free enterprise!
4:33pm • #1
hope ya have alot of start up capital!!!
4:41pm • #3
658,671 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Lookin' forward to it, Brian. Thanks for the heads up.

Jeff

4:47pm • #4
Having strong competition is usually good for all involved. It typically drives innovation and excellence, and will likely result in greater levels of participation in our segment of the industry as a whole.  McDonalds wouldn't be where it is today without Burger King.

I eagerly await to see whos jumping into the ring!
4:50pm • #5
532,975 Points 45 Featured Posts Outside Blog
I'll be sound asleep, Brian, so hope there will be an update blog for me when I wake up in the morning, eastern time.
4:57pm • #6
1,088,513 Points 57 Featured Posts
Should be interesting :)  There's been about a dozen smaller companies launching in the last couple months around that concept, several have even adopted a point system (wonder where that came from)...
5:04pm • #7

Competition brings out better products and services.  The more the merrier is better and better.

5:05pm • #8
821,165 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

9:00 p.m. PST???

ZZZZZZZZZZZZZZZZZ

5:13pm • #9
260,584 Points 59 Featured Posts Outside Blog
Let the games begin....competition breeds a better product!
5:17pm • #10
257,168 Points 77 Featured Posts Localism Sponsor Outside Blog
I will be sleeping but I will check in tomorrow first thing.
5:40pm • #11
Is this a SPAM post?
6:24pm • #12
I was mostly kidding.
6:28pm • #13
109,855 Points 26 Featured Posts Localism Sponsor Outside Blog
ROFLMAO well way to create excitement Mr. Brady. If I'm here till midnight (real time LOL) can ya provide popcorn at least?
6:38pm • #14
145,562 Points 54 Featured Posts Localism Sponsor Outside Blog Hit Router

GREAT!   Good material for Carnac next month.  Although what good was he.  He didn't predict this.

6:45pm • #15
109,855 Points 26 Featured Posts Localism Sponsor Outside Blog
Carnac was waiting for next month lol.  I pulled up a chair I am ready. Why are you making us wait though?
7:05pm • #16
120,162 Points 7 Featured Posts Outside Blog
Great, now I have to wait till 12 midnight my time!
7:15pm • #17
193,147 Points 19 Featured Posts Outside Blog

Brian,

This better be good!

9PM tonight, there is a new "Law and Order" a new "House," and a new "The Unit," not to mention "Dancing With the Stars!"

Our local PBS is carrying a boat race "Racing to Bermuda!" I don't have much use for "blow Boats" but a boat is a boat, and blow boats are better than no boat, .and there are suppose to be 8 of them!

Then there is the learning curve some of us have yet to master posting to AR. I've always wondered if you keep an IT person to do your posting after you write the articles.

See you in about 3 hours.

Bill

8:14pm • #18
115,320 Points 1 Featured Post Outside Blog

9:00 PST......  can I catch the rerun?

 

hey Jason.....competition? :^)

8:19pm • #19
477,546 Points 151 Featured Posts Outside Blog

Brian.... just give them my link  now......  lol  As so many others, I await your announcement.  What AR members will lurk on over?  Post their blogs over there?  hhhhmmm   interesting....

                                                                                                             jeff belonger

9:39pm • #20
Looks like Zillow is doing some "Spring Remodeling" right now.  7:40pm pst :)  That was Matt's and my guess, looks like we might have been right!
9:40pm • #21
10 Featured Posts
OK Brian, it's 8:25 and I'm watching American Idol in the background. But can't miss Dancing With The Stars.
10:26pm • #22
362,739 Points 110 Featured Posts Outside Blog

15 minutes to go this better be worth it.  I'm too tired to care, really.

kk

P.s. will they be awarding shoes instead of stupid useless points?

10:46pm • #23
10 Featured Posts
OMG, really, shoes! I  hope they are from Nordstroms. I'm picky when it comes to my shoes.
10:52pm • #24
109,855 Points 26 Featured Posts Localism Sponsor Outside Blog
Three minutes LOL  I'm drinking OJ to keep what few brain cells I still have firing.
10:58pm • #25
193,147 Points 19 Featured Posts Outside Blog

I'm glad I checked the listing!

 

The Boat race looks like the best thing tonight.

 

Bill

11:10pm • #26
Before I read all the comments, I had something to say, but it has already been said.
11:21pm • #29
109,855 Points 26 Featured Posts Localism Sponsor Outside Blog
certainly a big enough brand name that I will have to take a serious look at it. thanks for the scoop!
11:29pm • #31
1 Featured Post
I can only handle 1 blog. I'm stuck here. lol  Hmmmmm. What's the financial model AR is going to be?
11:31pm • #32
394,392 Points 179 Featured Posts Localism Sponsor Outside Blog

Boy, this was almost as exciting as "Never Ending Story: Part 15" when it went straight to DVD!

Just kidding, of course. We'll see how things develop. At least they're doing SOMETHING!

11:34pm • #33
APR
04
2007
Thanks for the update, I am waiting to see what happens here, Have fun
12:05am • #34
8 Featured Posts Outside Blog
Competition is the spirit that drives this industry and many things in this country.  It can only serve to make AR stronger....
12:30am • #35
658,671 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Thanks, brian. Still plowing through the details. Will be interesting to see what develops and how it is perceived. So I can ask questions about my neighbor's house and someone else can answer? And it gets to be part of the online profile on that house? Hmmm

Jeff

12:40am • #36
I'm actually sleep blogging right now. Thanks for the info Brian. Great stuff!
1:14am • #38
596,517 Points 244 Featured Posts Localism Sponsor Outside Blog
Thanks Brian, Looks like I have some reading to do.....or not. Isn't Zillow a cleaning pad?
6:09am • #39
407,301 Points 74 Featured Posts Outside Blog
There is nothing wrong with some competition, but will it be a reflection of A/R? That is the question
6:26am • #40
1 Featured Post
Could this be a wolf in sheep's clothing? At least for now. Makes you wonder as plans change all the time.
8:05am • #41
174,470 Points 44 Featured Posts Outside Blog
Brian....I posted my first listing on Zillow 3 months ago and to this day I have received one hit on my website from it...my own!  I stuck with Zillow until two weeks ago and everything I posted still drew no visitors to my website.  On the other hand, Craigs list draws over 100 visitors to my site each month and has made me 7 sales to date.  Zillow has not come close to those numers.
8:50am • #42

Well Im sticking to active rain no matter what. Nice blog bud

I wanted to ask you if you would like to join my group and place your blogs there.

its: http://activerain.com/groups/KentuckyProfessionals

Thanks so much

Ben

9:03am • #43
1 Featured Post
I guess if we can get a few free backlinks to our websites from this new Zillow thing, I guess it's not all that bad.  Thanks for the info Brian.
12:31pm • #45
3 Featured Posts
Thanks for the Zillow update.  The problem is they need to get angents and homeowners to list their property.  They like Craigs List, Oodle and the many others will never have all the listings that our MLS systems have.  With broker reseprosity (IDX) only cooperating brokers can list the MLS listings on their company and agents sites.  Thus buyers will find these other sites to be incomplete and turn to brokerages and real estate agents for this information.
1:28pm • #46
8 Featured Posts
I don't really see Zillow as competition for Active Rain.  Localism, maybe?  I must admit even I am not 100 percent sure what Localism is at this point.  Is Localism meant to be a destination for listings?  I see Zillow as more of a information resource than a networking site. 
10:15pm • #47
257,980 Points 102 Featured Posts Outside Blog

Good comments, Stefan.  I would agree that AR is a different animal.  Localism is also a different animal than Zillow but of the same species as it.

Zillow is absolutely going to be a networking community with the Q&A feature.  A networking community about real estate on a micro level (zip codes).   I think you get what I'm talking about  here, Stefan

10:34pm • #48
APR
05
2007
143,335 Points 7 Featured Posts Outside Blog

Brian,

Thanks for the post and the heads up. I have not visited the Zillow web site. However, I would agree if they are trying to ratchet up the site offerings, competition only makes for a better product.

9:08pm • #49
APR
08
2007
2 Featured Posts
I just this morning stumbled upon Zillow.com when checking my serps and see that they really do have a very good website. Thanks for the heads up! I've joined the Zillow group too.
11:08am • #50
239,245 Points 56 Featured Posts Localism Sponsor Outside Blog

Brian,I don't see Zillow as a competitor at all for Active Rain or for Realtors. Recently, for the heck of it, I checked them out on an address that I will have an appointment for on Monday and they are so far off it is ridiculous. The sad part is if the consumer actually believes what zillow comes up with...and runs with it.

Although there are those that say competition is healthy...my thoughts are that Real Estate should be left up to the professionals who are trained, licensed and actually view a house that they are evaluating.

1:15pm • #51
257,980 Points 102 Featured Posts Outside Blog

Oh, Gena.  I agree.  Active Rain should not be concerned about Zillow; Localism is a another matter.

Zillow Zestimates are a toy; they refer to then as a starting point.  So now, consumers don't think the Zestimate as the be all and end all, but they start there anyway.

Zillow's a magazine; a place for advertising and promotion. It is quite useful for the real estate professional looking to promote his/her business.  

7:20pm • #52
APR
09
2007
239,245 Points 56 Featured Posts Localism Sponsor Outside Blog

Brian,I so hope you are wrong. I have such great hope that Localism will take off and run. I would hate to see Zillow how do Localism in the end. Why are you such a fan of Zillow? There must be something about it that you have studied and determined is a real asset. Perhaps, you already shared that...and I missed it. Can you go over it and explain your backing of them? I have read A Realtor's Guide to "Farming" Zillow.com but is there anything else I am missing?

2:50pm • #53
257,980 Points 102 Featured Posts Outside Blog

Good questions, Gena.

1- Eyeballs.  Eyeballs.  Eyeballs.  Zillow attracts eyeballs and attracts the right kind of eyeballs (people looking to buy, sell, or refinance homes).  The Zestimate has people coming back monthly to see if their price went up or down.  I know the Zestimate is a toy but consumers love it.  I want to be the guy who explains why the Zestimate is a starting point, not my competition.

2- Zillow invites consumers to ask specific questions on properties an invites people to become neighborhood experts.  The opportunity for a pioneering Realtor or originator to set themself up as the neighborhood expert is astounding.  I want to be the expert in Del Mar, CA; not my competition.

3- is Localism doomed?  No but I've had 6 conversations with consumers in the past 6 days on Zillow; that's twice as many as I've had from localism in 6 months 

I'm not backing Zillow; I'm backing you, the real estate professional.  Zillow has transmogrified into this 2.0 community and noone knows about it.

3:23pm • #54

Brian, thank you. You have done a spectacular job of keeping us informed. Otherwise, I'd be crying, "Help. I've fallen into the 2.0s and I can't keep up."  

Now, uh, "transmorgrified"? Dammit. Where'd I put that dictionary...

5:11pm • #55
AUG
10
2008
209,894 Points 12 Featured Posts Localism Sponsor Outside Blog

What worries me is Zillow's 2.0 community morphing into a cybercommunity of people who are unaware that the information they are spreading about home values is false and skewed based on inaccurate reports and such. I'd much rather be part of something which is legit and backed by realtors who won't account on another network's info but instead on local reports. Localism is going to have to break through but it looks like that won't happen untill people other than realtors can put their 2 cents in to get activity on there.  

 

8:26am • #56

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Brian Brady- America's VA Home Loan Broker

San Diego, CA

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