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Techy Question. Blackberry. POP, IMPA, or Exchange server.

By
Real Estate Broker/Owner with Northern Virginia Homes - FRANKLY REAL ESTATE Inc

This is only for the super techy out there.

Who has a Blackberry?

I am currently set up with T-Mobile and I'm getting my email at work using a POP mail server. What is really annoying is that I might be gone for 5 hours and have read 20 emails on my phone, and when I get back to the office, I have to reprocess those 20 "unread" emails.

My understanding is that I can get an Exchange Server so that when I read something on my cellphone and delete it, it will go INTO my Outlook and also delete it*. That also goes for sorting into folders. Also if I read an email in my desktop Outlook, and I delete it, it will remove it from my cell phone automatically.

No need to double process my emails (especially spam).

My question is, who else use a MS Exchange Server and where do you host it? How much do you pay?

Also what benefits does IMAP mail offer over POP? Will it offer all of the above that I'm looking for?

For those really interested in unleashing the power of their photos, subscribe to the new Active Rain group called Cell Phone http://activerain.com/groups/CellPhone

Thanks

Frank

 

* I did figure out that using POP I could change some settings so that if my Outlook on my desktop is turned OFF (logged off) I could delete read messages from my cell phone and it would remove it from the server and thus not download on my desktop. This is nice, but not enough.

Anonymous
Keith T. Garner

Okay, there's a few things here.  (Some of which we IMed about, but I'll say again...)

First, POP vs. IMAP:
  In POP the server is assumed to be temp storage until you download it to your local mail client.  When you start having multiple clients, you can see where this falls down.
  In IMAP the server is the athoritative storage of mail and mail clients are just "views" into it.  Assuming you have good IMAP clients and a good IMAP server, reading/sorting/deleting/etc on one client is the same as on all clients.  By the way, if you use gmail, you can use gmail via IMAP, and with gmail doing e-mail hosting for domains now, its a very attactive solution to this part of the problem.

In general, this is why I prefer IMAP.  In fact, that's one of the big reasons I originally switched to the iPhone from the sidekick, its IMAP client is pretty damn good.  All the sorting, deleting, or whatever, holds when I hit Thunderbird and/or Mail.app and/or SquirrellMail, etc.

However, not all IMAP clients are created equal.  In its default setup, the Blackberry can read from an IMAP source, however it treats it like POP.  A delete on your blackberry is a delete no where else.  Again, to call back to the Sidekick is why I left the sidekick.

Now, to your exchange question...  The one thing that the blackberry has going for it in spades is that RIM wrote software that tightly integrates with enterprise style mail servers such as (don't laugh) Lotus Notes/Domino (such as NAR (except CRT) uses) and Microsoft Exchange.  This allows you to do that famous "push" e-mail as well as syncronize certain things such as address books and the like.

For just YOU, you probably don't want to run an exchange server, as I have a feeling that cost will be greater than you're willing to pay.  That being said, there are some other workarounds...  (all of which assume you have access to IMAP.)

You can find an ISP that will host your mail on exchange for you with blackberry support.  When you and I talked in July about this a quick web search found a few places that seemed reasonable in price.  I haven't really looked into this, so I don't have any good pointers for who would be good or not.

You can host and run your own funambol server.  This is an open-source based sync server.  They are looking to be used by ISPs and the like to offer these services, but you can set it up yourself.  I looked into it a few years ago and it looked like it wouldn't be hard to syncronize between an IMAP account and a blackberry.  I never got fully into it as I gave up my blackberry shortly after that.

You can run an IMAP client that ISN'T the built-in Blackberry mail.  There is not a whole ton of those, but LogicMail looks like an interesting thing to at least try out.

Since you mentioned you have t-mobile, it looks like t-mobile does have some sort of service to help here.  (And you may already be using it.)  Syncronization of reads/deletes varies by backend provider as evidenced by https://support.t-mobile.com/knowbase/root/public/tm22645.htm However, none of those seem to do what I would really want.

Ian Murdock has a good write-up of his quest over this same question at http://ianmurdock.com/2006/07/30/two-way-email-synchronization-without-blackberry-enterprise-server/  He points to a few services that might be worth checking out as well.

Okay, that's about all I got on this topic since I don't use a blackberry...

Sep 15, 2008 04:47 AM
#1
Anonymous
Pankaj

I was facing the exact same problem as you. I want to set up my Outlook account, and be able to access the information (mail, tasks, calendars, contacts) on my mobile. I also wanted two way synchronization between my mobile and my desktop account, i.e., all changes made on either device be mirrored on the other. And one thing i knew was, i did NOT want Exchange server, considering the back breaking costs. i looked at hosted exchange providers and Exchange alternative solutions.

after a lot of research i finally decided upon web based HyperOffice, that really fulfilled all of my needs. its web based, and allows you (and/or your employees) to almost instantly set up your Outlook account like Exchange were running in the background. You can access your information on Outlook, or HyperOffice's online client, or on any mobile device (iPhone, Blackberry etc) and the information is automatically kept in step everywhere. it also has other integrated features like document collaboration, forums, intranet/extranet publisher etc which make it a really robust solution.

Sep 15, 2008 08:40 AM
#2
Anonymous
Jeremy M Lynnes

POP3 on mobile devices is going the way of the dinosaur.

For smaller operations, I suggest using IMAP.  It allows you to keep your mail synced on all devices and can be impletemented cheaply or free.

For small firms, I cant speak enough of Google Apps.   Their free product should do most organizations just fine and works great on mobile devices using IMAP.   Google makes clients available for all different platforms too if you don't want to just use the client on the phone.

If your willing to spend a little more money and want to use the true synchronization capabilities of a blackberry you can set up an account at an Exchange & BES (Blackberry Enterprise Server) provider such as Mailstreet ($15-$25/mo per user).    Once you have your email setup through Exchange and your blackberry configured, all your stuff in outlook (Contacts, Calendar, Email, etc) will automatically be pushed to your phone.

Honestly, however, Google Apps may be the way to go for now vs. Hosted Exchange.

Sep 15, 2008 10:24 AM
#3
George Tars
PalmHomes LLC - Palm Beach, FL

IMAP protocol is the way to manipulate the mail content in the server and put them in folder etc...

POP cannot do that ...

MSexchange servers need to have the Blackberry module installed and cost money ...

Sep 15, 2008 10:40 AM
Garren Grup
John R. Wood REALTORS - Naples, FL
REALTOR, ABR, CNE,CDPE, GRI, Naples & Bonita Springs, FL

Forget the Blackberry service it automatically costs $25 more per month.  I have Exchange Server through a vendor that backs up all my email and has over 5GB of storage for only $20.  I've had it for about 4 years... Can I say NEVER HAVE out of date contacts and never lose your phone, email, calendar or contacts EVER AGAIN!

Let me know if you have any questions or would like to discuss further!

Sep 15, 2008 03:58 PM
Anonymous
salmon ryoba

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Oct 03, 2008 08:49 PM
#6
John Petrella
Local Hawaii Real Estate - Hilo, HI

Hello FRANK LL0SA!

I am on my 17th month of using a BlackBerry 8300 Curve and wonder how I ever survived in business without it.   I have 3 email accounts going to it.  I review my faxes on it, text my clients and the agents in my office with it.   I have taken and sent photos to my clients of perspective properties with my curve.  When I need to some news or a weather up date I search the internet for answers.  I have even used my BlackBerry 8300 curve as a "tethered" broadband modem for my lab top when I am away from wired or wireless connections. 

However great my BlackBerry 8300 curve is, and even though I use Outlook on my desktop, I still log on my email accounts using a simple web browser from my desktop and I filter, tag & other wise administer my email accounts.  The result is the email that reaches me in Outlook or on my BlackBerry is usually non spam and the email I need to see.   Once I read an email on my BlackBerry I select delete the message on handheld or on mailbox & handheld.

I did download the Opera Mini browser to my curve because it is better than the one that comes with the curve. 

AS a matter of practice I shy away from the latest and greatest wiz bang new gadget or software for at least 6 months.  Often there are too many undiscoverd "features" with the latest and greatest. 

By June of 2009 I will switch to the BlackBerry Bold so I can tether and talk, use the GPS, use the net with a better browser, text my clients and agents, review faxes and contracts, write and receive email.

The I-Phone is a nice device with a good user interface and great browser.  I have found I need two hands to operate the I-Phone and I need only one hand with the BlackBerry.  Also, the BlackBerry has a better camera and email management. 

...btw I started out selling Real Estate in Arligton, Falls Church, Annandale, Fairfax County.

Stop by, visit and talk story at our office on the Big Island of Hawaii!

John Petrella, REALTOR®
ABR®, GRI, Principal Broker

Direct: 808.640.3953
Local@LocalHawaiiRealEstate.com

Local Hawaii Real Estate
Honesty • Integrity • Commitment

159 Keawe St., Suite 1
Hilo, HI  96720

REALTOR® is a federally registered collective membership mark which identifies a real estate professional who is Member of the NATIONAL ASSOCIATION OF REALTORS® and subscribes to its strict Code of Ethics.

Nov 10, 2008 04:20 AM
Kent Simpson
Realty One Group Mountain Desert - Tucson, AZ
Real Estate Is About People

If you are using an Exchange server provided by your company...make sure your emails aren't going to come back & bite you!  Just like using a company computer.

Nov 13, 2008 01:59 PM
Ben Marcel
Wireless I.Q. - Baton Rouge, LA

The hyperoffice solution seems interesting.  Is it purely web based on the mobile device?  They are missing one big component that Exchange provides: the ability to remotely wipe or lock a mobile phone if it is lost or stolen.  I will also have to research the security part.  They use 128 bit encryption on their server, but what happens once that information leaves their server.  The BlackBerry Enterprise server uses a triple DES encryption that keeps data safe throughout the transmission to the device.

I have been using hosted exchange for a while now and even started using a reseller program.  We have many real estate agents in our area that use their own domain (myname.com) for hosted exchange.  Sent items are then synchronized between your computer and your BlackBerry.  Spam is filtered using Postini, one of the best spam filters on the market.

I would research all options before deciding.  If you need any help, give me a shout.

Nov 21, 2008 04:23 AM
Roberta Murphy
San Diego Previews Real Estate - Carlsbad, CA
Carlsbad Real Estate and Homes

Late to the party, but Blackberry allows me to delete messages not only on the phone, but my email account as well.

Dec 03, 2008 02:44 PM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Corraling the emails, this post written a few moons ago and shows it is an ongoing wrinkle to smooth on the devices we hold and use round the clock.

Mar 20, 2015 08:36 PM