Special offer

THE BORROWERS... No time to brand yourself - Just steal it!

By
Home Stager with Reinventing Space

OK - I promised myself I was over this - For 10 years I have been bitching and ranting over the "borrowers, copycats and duplicators." Not only has it happened to me time and time again, but to so many of my colleagues.

RantIt is such a creepy, stomach turning event when you go to a site, read a brochure, see a business name - That has been "borrowed" from yours.  Words sucked out of your mouth, ideas from your brain, materials that took you day and days to write - POOF THEY'RE SOMEONE ELSES. The real creepy part is most of the time when confronted they're like OJ - They're so delusional that they've convinced themselves that they didn't do it.  "Really, I didn't know - OMG.  It must have been my Webmaster, Marketing person, brother-in-law..."

Now we have GOOGLE ALERTS and can run COPYSCAPE.  Most of the time it's from your own research or we are tipped off by another.  There is nowhere to hide.

Why or why would you invest so much money in training and business start-up costs to only pick a name that someone already has, or "borrow" someone else website layout, text or business philosophy?  Part of starting a business is researching and developing your brand.  If you can spend the time borrowing, take the same time to be creative, develop and research.

Bad DogJust a week ago, I was GOOGLE ALERTED, and it wasn't a sentence, a word or two, but 266 words from my site on their front page!!!  The "borrower's" excuse was the Webmaster did it! This is the same as "The dog ate my paper."  

My favorite of all time was my X-Client that at the end of my consultation for her revealed that she actually wants to do this for a living, proceeded to take local training, and then name her business Change of Space Interiors (hopefully she got some accessorizing education...)  She lives around a mile from me. - Clever!  Hmmm... Can you say brand confusion to local prospects? 

Trainers should be ashamed of themselves not to educate their students!  Word-up!  Please give them a ½ hour lesson about branding.  And since this was a local training, I have no respect now for the trainer for not mentoring this poor lady and guiding her to be creative and smart.

A recent email from an education trainer says that she is going to now offer stock monthly newsletters that you can buy from her - The sales pitch is, no time, or just in case you're not a writer." WHAT!  So someone else writes about how creative and innovated your business is, and what happens when someone takes you up on your ideas (Which are not your own?) There is also a national training company that has a generic website format - Each one looks exactly the same.  So if you're a prospect, and you see site after site just the same - Wouldn't you be confused? 

So here's the confusion - We try to make homes stand out from rest, enhance the best features, and set the home apart from the others?  If you also offer decorative services, you're creative, innovated and have the business skills to help them with their interior design projects - And your website looks like 10 others in the same area?

In such a creative and very small niche business - YOU HAVE TO BE SMART, CREATIVE & INDIVIDUAL - Please don't be lazy, borrow, be inspired, or creatively change 10% of what someone else already has?  Take the time and effort it took us to create your own materials.

"What took you days, weeks, months, years to create - Takes them mire minutes to copy."   "What's easier ?" 

HERE'S THE DOMINO EFFECT for being a "borrower."

•·         IN terms of clients and prospects: We live in a world of GOOGLERS.  Now more than ever,  people are comparing, dissecting and in-depth researching before they hire someone. 

•·         IN terms of fellow associates and the press, GOOGLE Alerts, CopyScape and smart business owners look at other sites all the time. What happens is you get letters from attorneys, disrespect from peers in the industry, and a bad reputation.

•·         As far as the press, they're even savvier - They seek out the unique and different rather than the same old same old. -They can spot a "borrower" instantly, they're wordsmiths.

•·         As far as our Industry - We as a whole bitterly complain all the time about "bad staging," and how it lowers the standards in our field.  It is the same when people see the same text, same ideas, and same names over and over again - IT BRINGS THE ENTIRE INDUSTRY A KNOTCH DOWN.

C. Ana Belmiro
McEnearney Associates - Washington, DC

Branding is important but it has to come with time, as you become more confortable with yourself and actually have a style to brand.

Sep 18, 2008 11:36 AM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

I disagree completely!  I think it is SO important when you create your business plan, and philosophy to have your Branding in place - Right from the get-go. As your business grows and evolves you can modify or expand, but your Base is always in place!

Sep 19, 2008 02:56 AM
Brian Bloom
www.AllinOneStaging.com 1-630-292-2710 - Bartlett, IL
All in One Staging Inc. - Home Staging Consultant, Redesign Expert

Julea~ I Love Chicago with all my heart and the hearts of the generations of Blooms who lived and continue to live here.

We never left Chicago, we take the good with the bad and will always live here as long as I;m Irish and I have all my family here. I was pulling Danes leg when I said she would go postal on all the thieves here who steal from you and our websites.

So come on down Dane.... You will love Chicago,

PS. Sorry we did not get a chance to visit you when we went to Canada, we went in July. We were in montreal and stayed at the mount Tremblant resort. Very, Very nice. 5 star! The people there were so friendly.

Anyway Have a wonderful day... We are ( just picked up a new account:)

Brian Bloom

Sep 19, 2008 05:59 AM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Brian,

I knew you were kidding. 

Sep 19, 2008 06:29 AM
Benjamin Clark
Homebuyer Representation, Inc. - Salt Lake City, UT
Buyer's Agent - Certified Negotiation Expert

If someone takes a sentence or two and writes their own spin on it, I'm OK with that, if credit has been given to the original source. Just cutting and pasting entire articles isn't OK with me and I don't like seeing other people do it. I'd be upset if I found out it was my content!

Sep 19, 2008 09:38 AM
Sonja Adams
Keller Williams Realty - Purcellville, VA

I've never used either google alerts or copyscape...guess I will  have to check them out...thanks for the info

Sep 19, 2008 02:20 PM
Michelle Minch
Moving Mountains Design Home Staging, Pasadena, CA - Los Angeles, CA
Home Staging Los Angeles and Orange County, CA

Julea: Because of this post I did a copyscape search of my web site. I haven't done one for a while. I found two different people had copied pages from my web site. I have sent letters to them. I'm curious to see how they respond.

Sep 20, 2008 11:45 AM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Michelle,

I go out for the day... The letter makes a good impression on the "borrowers." I'm sure they'll comply.

Sep 20, 2008 12:33 PM
Renee Pratta
Renewed Rooms - North Myrtle Beach, SC
Renewed Rooms - SC

I will too....I am ready....

Sep 20, 2008 12:36 PM
Toronto's 2 Hounds Design: Decorating + Staging
2 Hounds Design + Home Staging - Toronto, ON

This is rediculous and I have to say Renee any empathy I had for you has just gone out the door. You did something illegal and yet you are pissed that Kate is upset?!

It's time the bullshit and backstabbing ends.

Kate, you did nothing to provoke this.

Michelle, the fact that this conversation is happening here shows there is still much lacking in RESA's handling of unethical behaviour of members. RESA must protect members as well as the consummer from such behaviour.

Renee should not have been allowed to enter IDOL, T & T should not be members in good standing either and I even recieved emails from Tracy bashing another well respected stager/trainer with absolutely no basis.

Renee, you have no right to be upset with Kate. You broke the law. No one not even the T's made you steal Kate's copy.

If you'd done that to me...then came on here and played the sob story, poor me I made a mistake...I'd be pissed as hell to. I'd be a freakin' wasps nest!

Julea, great post and as you can see, legal remedies may be the only option to protect yourself, because if you are as laid back as Kate was when Renee stole from her...you will get no true appology from the theif and they will try to make you out to be the bad guy.

F!sharp!

 

Sep 20, 2008 12:37 PM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Good Evening Ladies

I've taken the liberty to remove a few entries to this post... This Saturday is my day off, and I just came into my office to get my reading glasses and check my emails... 

A few weeks ago I was at a cocktail party asking people what they thought of Sarah Palin.  It made for interesting and passionate conversation.  I'm very glad I created this post and it too has generated interesting and passionate conversation.

The reason I deleted a few posts is this - I'd like to keep the conversation going on a broad forum.

Sep 20, 2008 12:52 PM
Kate Hart
Hart & Associates Staging and Design - Radnor, PA

Got it Julea. Like I said- I did not mean to hijack the post- but like Sarah Palin the only difference between me and a pit bull is lip stick- well actually lip gloss.  I protect what is mine. kh

Sep 20, 2008 01:04 PM
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

Hi Julea. this is an important topic and obviously has stirred up some issues that should definitely be addressed in a professional and private manner. There are a variety of ways  to handle things and IMHO the higher road is always the best taken.

Although the phrase "imitation is the highest form of flattery" may apply to how one dresses or does their hair, it certainly does not apply to intellectual property.

I believe it's one of the unfortunate side effects of a global internet world where it's very difficult to protect one's self and written word these days without legal action, and who has the time and money to fight it constantly? Google Alerts and Copyscape (I'd honestly never heard of it before you wrote about it here) are great tools for that and I've been a victim myself.

I agree that RESA is a forum that members should address these issues within the boundaries of the codes of ethics and guidelines. However, those codes apply only to the members who freely join and must uphold these values in order to remain in good standing.

It's important for our industry to grow responsibly and professionally in all areas of our businesses and since it is an unregulated industry currently, we have to govern ourselves and business practices. But in order to help us all do that, associations like RESA are in a position to set the tone for the industry as a whole - regardless of school of training.

I look forward to hearing more of this and seeing our industry grow in a positive manner.

Thanks for putting it out there.

Sep 20, 2008 01:28 PM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

Julea - As a training company that offers a newsletter program to help stagers who are not great writers (or are too busy to do it themselves) I agree with some of what you've said, but not all of it.  Not everyone is blessed with the same talents.  You should NEVER steal (or borrow) someone else's material... but you can purchase it. 

I don't offer the same newsletter to stagers in the same market (except in one case where they asked me to & I confirmed with both of them that it was OK).  This keeps the confusion for potential customers to a minimum.  I also keep an archive so stagers on my program can use past articles rather than current ones - again, keeping things mixed up. 

Just because you are a good stager, doesn't mean you are great at the internet or writing or even marketing.  This is why so many businesses fail.  Enlisting other talented people to help you grow your business can often make the difference between a successful business and one that fails - even with great talent at the healm. 

Plaigary, is not ethical and should not be tolerated.  I know the whole situation between Kate & Renee... actually if it hadn't been for me Kate never would have found out about it.  It was because of an issue between T&T, Renee and myself and a private conversation Kate and I had about it that led Kate to look at Renee's site.  That's when Kate found out about the issue.... (talk about Karma, huh?) 

 My point is that not all stagers are created equal, for those who want to pay for the right to use someone else's materials, there is nothing wrong with that.  For those who lift it.... they should be hung out to dry.....

Sep 20, 2008 01:57 PM
j r
International, IT

Great post and great advice ,its not nice what people do some times but I guess they have to go to sleep with a bad ............ I'll leave that up to your imaginations 

Sep 20, 2008 04:09 PM
Dawn Bach Thurman
Eye to Eye Interiors, LLC - Chicago, IL
Redesign & Staging Services

AMEN!  Thanks for all the info, Julea.  Best...

Sep 23, 2008 04:46 PM
Gary Barnett
Home Matters - Indianapolis, IN
Home Matters Property Stylist Group, Indianapolis

Julea, Hope your well.  Excellent post, High energy, although I came in so late I've got the feeling I missed the electricalpart of the comments...  At some level I agree with what Brian wrote early on in the post.  Catch a borrower, let the world know.  Seems like taking that stance would slow the tide down to only the single celled borrowers.  I'm going to try the Copyscape thing.  I am soooo hopefully that I don't even by accident repeat anything that Dane has said. LOL

For the borrowers out there.... Try finding a friend or perhaps a family member that has some brains to restate the thoughts you want to steal... simply using copy~paste will make you look really stupid.

Sep 24, 2008 03:28 PM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Gary, You indeed came in late to the party, but as usual have the best words of wisdom. I guess we could create a AR GROUP that would be devoted to "outing" the borrowers, and it would maybe shame some of them, and make others think twice - But I've got a feeling that they:

1. Really don't care. 

2. Wouldn't be smart enough to see our "outing" posts. 

3. It would be a waste of our time.

I can't tell you how I dread having to spend (waste) my very precious time to look over their site, write the letter, send it, and then sit back and wait to hear the excuse(s.) They have no idea that beside the time they vampired from you to "borrow" it, when caught, more time is wasted.

It validates the selfishness that is innately part of their personalities. 

PS - I'm feeling great !! 

 

Sep 25, 2008 01:03 AM
Gary Barnett
Home Matters - Indianapolis, IN
Home Matters Property Stylist Group, Indianapolis

One interesting thought I've always had about the borrowers...  I don't think they can use the words they borrow from people to benefit themselves in any way.  I've always thought that you have to understand the words you say to be able to sell the actual idea behind them.  If they are borrowed words there is just a huge lack of understanding and therefor the borrower can't sell the idea.  Make sense?

Sep 25, 2008 08:20 AM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Gary,

I DO, and that's why you can't use someone elses materials and morph them into yours.

Sep 26, 2008 12:37 AM