Special offer

New Salespeople VS Experienced - Survival or Success?

By
Education & Training with JC Melvin - KW The Marketplace 11681

I cannot believe that we have almost worked our way to the last three months of the year once again. The kids are back in school, the weather is cooling off and before you know it, it will be the holiday season.

Have you noticed the older we get - the quicker time goes by?

For many years I would wait until the end of year period between the middle of December and the first week of January to set my goals for the coming year.  Sometimes those goals would be accompanied with a plan and some years they would not, consequently some years I would reach my goals and some years I wouldn't.

Needless to say with this "sometimes approach" peak performance and desired results were not always being achieved.  I sensed that I needed a revision and overhaul to the entire process to make it more rewarding.

This is what worked: 

Long before setting any goals for the coming year, an evaluation of the current year was needed and it really had to begin early in the fourth quarter (October/November).  This provides a fresh look at what just happened during the hot summer months (I mean the hot business in the summer months), what worked for me, what didn't work for me and the why things did or did not work and there is no blaming the market.

Most sales people start out a new year with a fresh attitude and lofty goals, unfortunately most goals go by the wayside by midyear for two primary reasons.

•1.    A real self assessment of the prior year was not properly completed.

•2.    The plan to attain the new goal was not property formulated.

Once the focus on the goals is gone, many sales people revert to survival mode.  It's the survival mode that's responsible for 70% or more of the new agents in the business getting out of the business by their first renewal.  Most will tend to go back to doing what they did prior to entering real estate.  Many will keep their license active with a license hanging company, however, will never use their license again.

The real question here is why is the failure rate so high?

The industry offers a variety of training for newer agents.  Much of the training provides for CE (continuing education) credit and even newer agents are taught to go and get their CE credits.  In fact, if a program doesn't offer CE credits, many agents will not attend.

Even as I mention the above, I would be remiss if I didn't point out that the very successful agents will spend thousands of dollars flying out of town and booking hotels to attend NON-CE programs that enhance their business. 

One of the differences between the new agent and the seasoned agent is that the experienced agent has clearer vision as they have already been through the fog associated with newness in the business. 

My advice to newer agents is this:

•A.   Get focused as quickly as possible.

•B.   Trust in yourself quickly, you have brokers and trainers to call if you have questions.

•C.   Utilize a written plan with time lines to follow.

•D.   Invest in yourself, get the right training.

•E.   Find a mentor to communicate with (this would be someone that is very successful that agrees to mentor you).

Put it all together and create a fabulous career!

Chad Hyams
Keller Williams Realty - Henderson, NV

And I am a very lucky person to have you in the office with me almost every day to assist me in setting my goals and then putting a plan together! I can't wait to help all of our agents follow your ideas and put a plan together for 09 that will take everyone to the next level!

Keep up the great postings and sharing the great advice!

Sep 18, 2008 04:03 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Planning today for 2009 gives agents a great head start. While others are still getting back into the swing after the holidays, those who look at their 2008 results now and start setting goals and action plans will hit the ground running on January 2. If we follow the belief that "what we have today is a result of what we did 90 days ago", now is the time to look to 2009.

Sep 18, 2008 08:01 AM
Tim Rogers
Coaches Corner Radio...The Real Estate Guy - State College, PA

JC,

This is the first year that I changed my business plan to follow our KW offices fiscal year so that I know where I stand in relation to capping.  Our year goes from Aug 1 to July 31 so my business plan mirrors this so I can cap as quickly as possible. 

Tim

Sep 19, 2008 12:48 AM
JC Melvin Broker & Trainer
JC Melvin - KW The Marketplace - Las Vegas, NV
Digital Marketing - the key in today's real estate

Chad:You are an awesome Team Leader and I appreciate your comments. It will require focus in the year ahead.

 John: As always John, you are right on the money with the 90 day rule.

 Tim: Awesome... The name of the game through the Holiday season is to NOT put yourself out of business as many agents tend to do...

Sep 19, 2008 01:38 AM
Ray Toscani
1st Choice Inspection Services Ltd. - Port Coquitlam, BC

Great piece JC!  I am a home inspector but as they say marketing is marketing.  I think you hit it on the head when you mentioned survival mode, it's pretty easy to do late in the year when goals haven't been met, but some thoughtful reminders like yours go a long way to helping people (well me anyway) get back on track.  Thanks.

Sep 19, 2008 12:44 PM
Tony Sena
Shelter Realty, Inc - Henderson, NV
Broker/Property Manager

JC, it was a pleasure meeting you last night!  I couldn't agree more with your post.  Without a game plan, you will never get in the game.

Sep 19, 2008 04:39 PM
Mike Wong
Keller Williams Realty Southwest - Sugar Land, TX
Realtor: Commercial, Residential, Leasing, Invest

JC you made some great points. I think newer agents have a better chance to survive in this market when they are provided all the support by thier market center like our KW offices does.

Sep 27, 2008 05:21 PM
Russel Ray, San Diego Business & Marketing Consultant & Photographer
Russel Ray - San Diego State University, CA

I anaylyze each day, each week, each month, each quarter, and each year, but I would encourage people not to go by a calendar year except where the IRS is concerned and holidays. Instead, make every day the start of your new year.

If you didn't meet your goals yesterday, why? It might require changing something for today and the rest of your "year."

If you didn't meet your goals last week, why? It might require changing something this week and the rest of your "year."

If you didn't meet your goals last month, why? It might require changing something this month and the rest of your "year."

If you didn't meet your goals last quarter, why? It might require changing something this quarter and the rest of your "year."

If you didn't meet your goals for last "year," regardless of when that "year" started, why? It might require changing something for this "year."

Once you start working that plan, a good computer program like Excel can always put things into a calendar year for you.

I can't tell you how many people I've worked with in October who say, "I'll start that January 2." "No, if you want to be successful, you'll start that now so that on January 2 you'll already have a good idea of whether or not it works. Regardless of whether it does or doesn't, you're ahead of the game."

Sep 28, 2008 03:14 AM
Mike Wong
Keller Williams Realty Southwest - Sugar Land, TX
Realtor: Commercial, Residential, Leasing, Invest

Great topic JC, expecially for this current market. Wishing you the best in Las Vegas!

Oct 05, 2008 04:52 AM
Sheila Santini
Waterfront and Boaters paradise Realtor! - Tarpon Springs, FL
GRI

D. D. & more D.  It amazes me how many Agents through out the Nation do not invest in their education. and how many don't even take advantage of the "free" seminars, You can always glean 1 or 2 golden nuggets out of the 3 hours invested, and not have to sign up for what they are selling. Or all the wanna be A Realtor, with no sales experience or sales training, do they not understand we are sales people, regardless of the commodity

Oct 05, 2008 07:23 AM
Anna Matsunaga
Team Momentum Keller Williams Realty Tacoma - Lakewood, WA
Seller specialist, Certified Negotiation Expert

Thank you for sharing, it's time to do next year's goal setting again for me too.  Thank you!  I need to put the coaching aspect into place again.  I agree about the clock hours, not sure I ever learned anything all that helpful in a clock hour class with the exception of a KW buyer's clinic I got clock hours for.  

Oct 07, 2008 02:50 PM
Marie LaVoise, CENTURY 21 Platinum Properties
CENTURY 21 Platinum Properties - Clarksville, TN

Great insight JC, I have just completed my first year at KW and am in the middle of evaluating what worked and did not work in the long run. But I was taught to evaluate monthly and quarterly. Training and education are what enticed me to KW and I could not be happier that I made the choice.

Oct 08, 2008 09:28 AM
Jeff Clancy Gig Harbor Real Estate Agent
Better Properties Gig Harbor - Gig Harbor, WA

It's so true. One thing to know where you want to go but it's another to lay down the map and follow it. Just started reading a great book Cashflow Quadrant. Thanks for the reminder. Attitude, determination , and focus...

Oct 08, 2008 05:07 PM
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

Great blog topic. I love what KW does for me. I also have a mentor that is always there for me with advice and suggestions. Now that I have been here for a few  years, I notice more people asking ME questions. Yikes!  you get what you give.

Betina

Oct 27, 2008 02:59 AM