Special offer

Why do REO agents make us work so hard???

By
Real Estate Agent with Tarbell Realtors

  I have a bone to pick with all those REO agents....I am wondering why most of them don't have more than the front of the house picture on our MLS system.  Don't they have assistants that can take care of that kind of grunt work.  Why can't they take the time to take more than one picture.  It would save a lot of us time and driving if they would just do that.  I can pretty much see by some pictures if it is something that my clients would be interested in by looking at two or three pics.  If I look at it and I think they would like it I go and preview the house for them.

George Sanchez
California Housing Realty - Corona, CA

Don't get me started on the REO agents.  I don't think its laziness but their unwilling to admit they have more than they can handle.  I recently submitted an offer to an REO listing and find it impossible to get a hold of this agent.  I tried their email that they have listed and guess what....the email box is full and denying any more messages.  Incredible ha?  Wait till you have to deal with their mandatory title and escrow...that is a nightmare within itself. 

My apologies to those REO agents that only have one ore two REO listings....this comment is intended for those that refuse to admit they cannot handle their load.

Cheers.

Sep 19, 2008 06:35 PM
Dawn Helena Anderson
Coldwell Banker - Quality Properties - Porter Ranch, CA
Realtor Since 1998

I agree with your frustration.  I find that REO and Short Sale Listings many times are missing photos completely.  Our local board just passed a new rule that a photo must be uploaded in mls or receive a fine from the board.

Sep 19, 2008 06:36 PM
Cameron Novak
The Homefinding Center - 1000 Palms, CA
Real Estate Broker since 2008

I think you have no appreciation for how much work an REO agent has to do for a usually discounted commission.

I'll tell you it's a Pain In The ummm... Chimney.

Cameron Novak, Corona Real Estate Agent
Cameron Novak

Corona Real Estate Broker - Short Sale Specialist
The Homefinding Center
TM
Corona, California
951-212-7479

Chat About Corona
Real Estate 24/7/365

Sep 19, 2008 06:48 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

It would be nice to have additional pictures, thought in fairness, it's not always the REO agents who are the only ones putting out a single picture.

Sep 19, 2008 07:04 PM
Rick DiBello - www.OCBeachHomes.com
Riviera Coast Properties - San Clemente, CA

I have a lot of sympathy for REO agents, as I know they're not getting a lot of compensation for what they do, and dealing with bank bureaucracies is no fun. Having said that, I don't think it's too much to ask to have phone calls returned or e-mails responded to in a timely manner. Every transaction depends on timely communication.

Sep 19, 2008 07:38 PM
Jim Mazziotti
EXIT REALTY BEND - Bend, OR
Exit Realty Bend

Not all REO agents are created equal.  The agents in my office at EXIT Realty Bend (Oregon) not only post numerous photographs, but use an 800 call capture on all listings and return every single call to clients and agents alike.  They invest in creative signage and hold multiple open houses.  They get on the phone and market to investors and notify agents in a proactive manner whenever there is a price change. 

Are they busy? Heck yes....but any asset management company that uses them is darn lucky to have them representing their best interests.

Jim Mazziotti
Principal Broker
EXIT Realty Bend

Sep 19, 2008 07:42 PM
Midori Miller
Talk 2 Midori, LLC - Daytona Beach, FL
Online Marketing For Real Estate Professionals

I think the face of the REO is going to change!  Just like everything else..often times too many properties..reduced commissions and they have to do...many many transactions.  I agree with Jim not all REO agents are created equal..

Sep 19, 2008 08:26 PM
Retired Notworking
Tallahassee, FL

It's likely that some REO agents have so many listings they can't service them all. Since they get a reduced commission, they focus on quantity, not quality.

Sep 19, 2008 09:28 PM
Chip Jefferson
Gibbs Realty and Auction Company - Columbia, SC

I have one local that No she doesnt do anything as far as looking at the homes she lists. Has no idea of what it looks like herself.

Sep 19, 2008 10:17 PM
Chris Canzano
Villa Realty Group, Inc. - Cape Coral, FL
Billion Dollar Broker - Cape Coral, FL

Because they can.  But it is not only REO agents it is all the lazy agents out there who are not very professional that make you work twice as hard!

Sep 19, 2008 10:31 PM
Katrina Madewell
Charles Rutenberg Rlty- More than 5,000 agents(813) 777-1196 - Tampa, FL
Tampa FL Homes for sale | Tampa Bay - (813) 777-1196

Here is the TAMPA board of Realtors(R) when we input a listing, photos are a MUST or it goes into a PH status, after a photo is inserted, it will then go into ACT status.

Normally the ones with 1 or 2 photos are the dumpers, any exception is typically a lazy agent, or they just want to 'get you in' to see their house.

Katrina

TAMPA, FL

Sep 22, 2008 06:12 PM