I've made a blog post out of a response to a comment on another post:

The Comment

Here's where most people in the industry miss the mark when it comes to video compared to virtual tours:

  1. The REAL power in video is the portability.  It is not about "putting all your eggs in one basket".  Just because it's on YouTube doesn't mean anyone will see it there.  People don't shop YouTube for Real Estate.  Learn how to place it around through links and more importantly . . . emdbedding. 47% of people are more likely to puch a play butting than click a link on a website.
  2. Video is the preferred media source for internet users. 
    1. 130+ million video are watched online each month with average view of 2.7 minutes.  Indidivuals watch an average of 3 hours per month (about 67 videos).
    2. Video is one of the most shared things on the internet.
    3. 84% of home buyers are using the internet for an average of 8 weeks before taking the next step.
    4. Those choosing a Realtor look for 2 things - honesty and integrity.
  3. Put the above things together, look at what's out there, and you find the biggest problem with video in Real Estate . . . format and quality. 
    1. Realtors have to be in front of the camera and it is in their best interest to be becaue you have about 2.7 very valuable minutes to make an impression about your honesty and integrity.  Still photos and "canned" bios don't do it.  Ever read about someone and get one impression then you meet them and your whole opinion changes?  Same concept.
    2. You have to keep their interest by being yourself and give a great presentation about the house with voice overs.  Speak like you would about the property if you were showing to a buyer right then.
    3. Slideshows are not videos. 
    4. Stop trying to do it yourself and producing the "Blair Witch" project for Real Estate.  You have done nothing but a disservice to the seller.
    5. Get a tripod, learn about compression rates, and boost the color up. (if you want to venture down the DIY)
    6. Get a wireless clip-on mic.  Sound is extremely important. (if you want to venture down the DIY)
  4. Plan where you are putting the video across the internet and use a more industry specific player.  YouTube is definitely a place to be, but I do not suggest using it everywhere because of what pops up at the end whic is suggestions that could lead your view away. Plus even with great compression settings, YouTube's player still lack in quality of the video compared to others. 
  5. Do an "About Me" video and put that on your website.
  6. Tips and How-To's are an ever increasing genre in the video world.  More rich content, brings more people to you and coming back.

Video can truely be an investment in advertising rather than an expense if produced right and with maximum and effective use of the portability power.  And sorry, but this is kind of sore spot for me right now in this industry.

 

  by BW  

My response:

 

BW:  I agree with you and disagree with you on several points. 

Point 1: The REAL power in video is the portability. Completely agree with you that the power is in the portability. We've been preaching that very message consistently since 2006 when the few other real estate video companies seemed more focused on twirling ceiling fans as the main draw of video. I'll even extend your thinking to add that the power is in portability while maintaining branding regardless of medium. That said, the cut and paste model of online video is and has been one of the most limiting factors to developing effective portability solutions.

The tools for taking advantage of branded video portability aren't the best - current tools focus on the video rather than the marketing.  This is where we are focusing our efforts.

Point 2: Video is the preferred media source for internet users. Disagree. Please know that even though I own a real estate video company, I'm neither optimist nor pessimist -just a realist.  It'd be pretty hard to legitimately argue that text and images aren't the preferred media sources on the internet. There are plenty of arguments to convince agents to use video in their marketing plan but I'm not sure that any of the ones that mentions would be compelling enough to overcome objections to the costs. My point isnt to tear you down here - it's to say that there are simply more compelling reasons out there. For example, subpoints #2.1 and #2.2 have little to do with home buying behavior - just like in real life, what people do for entertaiment may have little correlation to the things they do when buying a home. Point 2.3 can be used to support any form of media on the internet - tell me again why this is a more compelling reason for video?

You wont sell much video simply because it's video....the medium has to be able to stand on its own two legs as a means of cost effective advertising.

Point 3: Format and quality are the biggest problems. I agree in concept but disagree with the proposed implentation

3.1: REALTORS have to be in front of the camera. I think that point #3.1 shows one of the bigger problems with the real estate video industry and to some extent with many of the supporting technology providers - many of the video providers look at the real estate space from a technical standpoint and essentially dont understand the home buying process. Why would would we introduce the selling agent as a factor in the house buying decision process when they are a person that likely will have little to no meaningful interaction with the buyer? People naturally judge what they see...thats why TV is filled almost exclusively with "beautiful people". By removing the agent from the property video, you're allowing the viewer to make judgements only on the property rather than the property AND the agent. The potential downside here far outweighs any upside in my view.

3.2: Keep interest by being yourself Wouldnt keeping interest via good editig and tight copy for the property be better? As a friend of mine always says, Coca cola wouldnt be nearly as popular if it was marketed as a brown bubbly liquid. Can you see how that may appear that video providers are using the agent in front of the camera approach  as the path of least resistance and an excuse to not have to really work on sound production value? This approach shifts responsibility for the success/failure to the agent who normally isnt the expert in this.

3.3 Slideshows are not videos in other news, a Chevette isnt a Lexus....but both might get you to work and both appeal to market segments for different reasons. Once again, there are plenty of valid reasons why video might be more effective than slideshows but arguing this from a purely technical perspective simply isnt compelling.  I'd ask you to rephrase this into "slideshows are not as effective as video because..." Hint: the rationale that follows the "because" should be compelling enough to have folks shell out real dollars as the price of virtual tours gets commoditized to near zero.  Once you've done that, then you can build a real business around real estate video.

Marketing dollars are attracted by the effective and compelling - the industry in general needs better arguments.

3.4 Blair Witch - With anyone and everyone hanging out their shingle as a real estate video professional after buying an HDV camera, there are plenty of professionals that could use the same advice.

3.5 and 3.6: Competely agree.  You can get by with crappy video if you have solid audio.  The best camera and tripod in the world wont save a video with poor sound quality.

4. Plan where you are putting your video:  Put videos where buyers are. This is likely the second biggest problem with the real estate video industry - there is a fundamental lack of understanding around advertising and the metrics that your customers are using to measure success.  Look at it this way, the most known player in the US real estate video industry as of today STILL doesn't have any sort of real statistics reporting after 3 or more years in the business. That's just crazy. How can real estate video be viewed as an effective advertising vehicle when the metrics and, more importantly, the results from using it arent analyzed? I still read comments from providers that believe that 200 video views is effective despite a several hundred dollar price tag. Property videos are advertising and therefore need to be evaluated on their effectiveness as such.

The problem here may be that many providers know this and perhaps dont like what they see. We like what we see enough to routinely publish our customer results with using real estate video.

5. About Me Video:  Agreed.  It resolves the honesty and integrity issues that you mention above but in a forum separate from the property video itself. We have long been proponents of this approach.  We at Vidlisting have added a way that you can include profile videos on the same widget as a property video - those that use it seem to like the feature.

6. Tips - about video? home buying?  Is this something that the agent should do themselves?

 

Most online forums in the real estate video space focus on hardware, editing, and the technical side of video. Our Facebook group is shifting the focus of the real estate video discussion to marketing and discussing many of the points that I've brought up above.

If you are a Facebook member, please consider adding your thoughts to the conversation at http://www.facebook.com/group.php?gid=35098378273 on a longer term basis than just this blog post.

 

Tony

 

See Also:

- Video Views: A Measurement of Correct Content In Front Of Interested Buyers

- Understanding The Real Estate Video Space

- Why Arent Video Channels More Like...Well..Channels?

- Why Are We So Attached To The Youtube Model To Distribute Real Estate Video?

 

 

 
Post is included in group: Real Estate Technology
Post is included in group: Real Estate Video Marketing
Post is included in group: Real Estate Video Tours
Post is included in group: RealtorsĀ®
Post is included in group: Tech Corner

14 Comments on Missing The Video Mark: A Post That Is A Response To A Comment

SEP
20
2008

Good info. How does an agent find out more about DIY video?

6:41am • #1
843,062 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

SOMEONE WROTE:  Point 2: Video is the preferred media source for internet users. Disagree. Please know that even though I own a real estate video company, I'm neither optimist nor pessimist -just a realist. 

==============================

I agree with your disagreement.

I could only home that every agent and broker in Maryland and Northern Virginia limits their advertising to video.

That said, I am only about a week away from adding video.  That too said, it will be an addition to a comprehensive marketing plan, not a substitute for anything I am already doing.

 

6:54am • #2
8 Featured Posts

Dennis:  Fred Light as a DVD for sale (http://activerain.com/blogsview/56047/How-to-shoot-a) and we have have a hands-on series of blog posts for non-professionals (http://forsalebylocals.wordpress.com/2006/08/11/shooting-real-estate-video-a-non-professionals-guide-part-1/). there are a number of others out there..

Lenn: Completely agree with you.  People should do what works for them, their resources, and their market. Video works but not necessarily for the reasons outlined in the original poster's comment. My view is simple: when realism is injected into the conversation and the issues are thought through/dealt with, it only makes the real estate video industry better and stronger. Looking forward to talking to you on the phone again soon. :)

Tony

 

 

7:08am • #3
581,082 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router

All good points and they need to be short, at least under 3 minutes, because of the attention span. Video marketing is on the rise, I see them everywhere including youTube but they don't get a lot of views at this point. I joined you FB group.

7:30am • #4
8 Featured Posts

Missy: Great points.  Most providers make a logical leap that people wanting to buy for property will go to a video site to do so.  As I pointed out in the blog post, much of this type of thinking comes from technical people that 1) aren't familiar of the home buying process and/or 2) apply their own early adopting behavior and activity online to the general home buyer.

Our approach to distrbution is much more aligned with buyer behavior. The result? Our videos each get thousands of views with generally dozens of leads instead of dozens of views with less than steller leads generated. 

Thanks so much for joining our FB group...I look forward to your input!

Tony

7:55am • #5
153,010 Points 3 Featured Posts Localism Sponsor Outside Blog Hit Router

'being myself' has always been more like shoepolish---helping someone else put their best foot forward, working behind the scenes, etc., so this is a difficult bridge for me to build and cross, trying to put myself IN FRONT OF the camera...I'm going to keep learning and experimenting, and love your posts (and the new FB group :-)

8:41am • #6
8 Featured Posts

Mara:  You are the best!! Thank you so much for your support :)

8:57am • #7
245,639 Points Outside Blog

Very very interesting dialogue, and timely -- a lot of "push" re video.    Thanks for sharing this!

11:28am • #8
8 Featured Posts

Li: Thank you for stopping by and commenting

Tony

1:13pm • #9
SEP
26
2008

I am often impressed by other's insights about video. As a video professional myself, I feel a bit intimidated by the idea of thousands of agents making DIY videos. Afterall, online video isn't the most difficult thing to do.

There is great value, however, in having someone else worry about the details. The time invested in producing and marketing content is an opportunity cost for agents in today's highly competitive market.

I completely agree that the selling agent doesn't need to be on camera. How about a home inspector, though? An objective take on the property. An added value to the listing and a third-party getting involved before the prospective buyer even visits the property.

dcvideotour.com - For those of you in the Washington, D.C. area.

 

Dave H
5:53pm • #10
SEP
27
2008
8 Featured Posts

Dave H:  Excellent points.  Outside of a how-to video, would you be able to find a homeowner willing to film and post a home inspection of a home currently on the market?  It's a great idea if you could find someone that would.

Tony

 

 

7:25am • #11
OCT
07
2008

Great input.  Kind of wrote my original points in compressed time and kind of tired at the time.  So I'll elaborate a bit.

  1. Portability and maintaining consisting branding are key, and I completely agree.  Where I see the miss with this is that agents are allowing outside companies to upload for them (i.e. YouTube) under the production company's account only.  The agent should have the video file to upload to their own account as well as the upload to the production company's account (if the company has focused it's efforts on developing a reputable brand as well).  In terms of players themselves, I like your company's and Wellcomemat's since they are more industry focused with good quality output.  If the production company has good brand recognition, the Realtor can benefit from that. 
  2. "Video is the preferred media source online".  You are absolutely correct about the importance of quality.  All of the aspects of quality production apply including lighting, perpspective, editing, etc.  Internet users are viewing an average of 6 hours of video per month at an average length of 2.7 minutes.  Yes text and stills add to experience.  Experience is the key.  Real Estate buyers using the internet are seeking a lot of information, but also looking to experience the property as much as possible also.  This is why they have demanded more and more still photos and virtual tours . . . good video hasn't been available to aid in an online experience of the property.  Tie in video with great information and you have a solid presentation. 
  3. I personally do feel that it is a Realtor's best interest to be in front of the camera at least for an introduction.  If they don't feel comfortable and can not overcome that, obviously not a good idea.  The point with this is that it is more personable and is a unique opportunity to gain exposure.  Basically, the "open house" concept.  It's not a real secret that open houses are often done to gain more leads.  And who is at an open house?  The Realtor listing the property (in most cases).  This really goes back to format in general and it has to have an "entertainment" aspect to it as well.  Not over the top, but something that is interesting to watch.  I've seen it done with Realtors on camera and it looks great.  Gwen Scott is a prime example although I don't like some of the production work . . . it works for her.  Look her up.  She's excited about the property on camera.  And the hat . . . I love the hat.   
  4. In terms of slide shows, it's a going backwards thing to me.  I see companies (in my opinion) taking advantage of professionals by having them upload photos to be put into a slideshow, put it on YouTube, and call it video.  That money can be better invested into more effective advertising in my opinion. 
  5. "Blair Witch" is referring to watching online videos of agents walking through a property holding a camera and talking from behind it.  Some of these are really nice properties but look horrible this way.  I even saw one woman who did this with a customer testimony and the customer looked so uncomfortable.  Again, the importance of quality.
  6. "Tips" or "How To's" is referring to advice drive episodes.  You blog to give information and advice . . . do the same on video.  "Preparing the home for sale", "Upgrades that payoff" (unique to buyers in your area), "Staging recommendations", so forth and so on.  Or get real creative and target the FSBO's with online video for successful selling. 
  7. Effectiveness.  I love that you pointed that out.  "Effective" boils down to one thing . . . the result.  And the only result is sold within a reasonable (or hopefully above average) timeframe.  Any number of views without showings and offers accomplishes nothing.  I know properties that have been viewed online with great presentation over 20,000 times and haven't sold.  Measuring the effectiveness has got to be tied into the desired result.  For example, if I send out 2000 emails advertising the property and get a 5% read-rate that turns into 100 views (because I provided the link) which turned into 10 showings within a week . . . that's effective.  In turn if I can show increased lead traffic since using video tours listings and video content, and see a quicker than average sale rate of properties that I list with a better than average listing to sale price ratio . . . now I got something of real value to not only gain more listings . . . but also justify fees.

You have a great blog, and since I have been personally involved in Real Estate marketing it's been very helpful.  I am a manager by trade in high-volume consumer environments and have studied this industry for a while to assist some people close to me.  Video is a tricky area right now because there is a disconnect to neither side understanding each other to make it truly effective.  Videographers don't truly understand Real Estate marketing/advertising and Real Estate people don't understand the core of videography to make it effective.  We are looking at something locally to bring this together, and I can see where it can get frustrating.  We are working to bring the 2 together to create a true investment into advertising. 

BW
8:36pm • #12
8 Featured Posts

BW:  Thanks for stopping by.  I always enjoy well thought out responses, even if we disagree on some points (not many, though)

Many of the things that you like about my posts are what differentiates us from our competition. I look forward to seeing whatever it is you plan to launch.

Tony

9:32pm • #13
OCT
11
2008
134,218 Points

Tony....great discussion back and forth on a topic I feel is being way under utilized by Realtors.  Me being one of them!!

8:44am • #14

Leave a response…



(optional)
What does the graphic say?
 
Rainmaker_large

A. Grey | Vidlisting.com| Real Estate Video Mentor

Bremerton, WA

More about me…

Vidlisting.com

Office Phone: (360) 362-1032

Email Me

The blog and thinkpad of a real estate video professional. Topics include property tours, software development, advice about technology, consulting, and discussion of conceptual topics. All videos produced by vidlisting.com are produced with professional narration in English, Spanish, and Portuguese.


Links

Archives

RSS 2.0 Feed for this blog

Find WA real estate agents and Bremerton real estate on ActiveRain.