I helped a client purchase his first home and delivered keys last week. He was always a little difficult when it came to requests and the way he would speak to me but more so when it came to getting the mortgage broker all the appropriate documents needed to get him to the closing table.

We finally got closing approval after 2 extensions and my client conveniently went on vacation for a week. How perfect. 7 days later we closed but we had troubles as far as funding is concerned. As we are all aware, Houston was hit by natural disasters and this just happens to be where he was getting his money. The people working for the bank down in Houston grabbed all their files from their unusable and storm ridden office and moved to a hotel room that had electricity. All this just to get their clients approved. 

It took about 5 days after our closing date to get funding. I kept him updated to the reason behind the delays which of course was out of everyone's hands. Last week I go out of my way to pick up the keys from title and deliver them from work. His remark:

"it only took you a week to get me keys"

Thanks...