Why do Air Conditioners only break at night? It always seems to happen that if an AC is going to break it will always break after hours when no repair technicians are available and if you can get someone to come out it will cost you an arm an a leg.
As a value added service to my clients I make sure to find repair technicians in every field that I can trust and refer business to. Over the years I have made good relationships with AC technicians, plumbers, electricians, handy man etc. I make my clients aware that I know people thank can help them in a time of need and to call me if they ever need anything.
During the course of a year I usually get 8-10 calls from my clients and I refer them the appropriate person. This has helped me to build a stronger bond with my clients and have turned them into more like friends. In the past few years I have received more referrals and have built a better rapport with my past clients.
Just food for thought.
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