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If You Think You Have Stress...Talk To Your Broker or Office Manager

By
Real Estate Agent with RE/MAX Stars Realty

I continue to read topics and comments by agents who are concerned about the state of the current housing market.  I certainly understand the concern about the economy because there is so much at stake and the media has been brutal when it comes to the real estate and mortgage industry.  What surprises me is so few agents seem worried or concerned about the survival of the real estate brokerage they work for.  I feel for many of the brokers in business today because they have very few people they can turn to other than their accountant or financial advisor...and many of them have honestly never before seen what we are experiencing today.    

I am hearing many discussions from some top real estate brokerages who are seriously concerned about the current real estate climate.  The challenge here like many markets is that during the boom times many brokerages added new agents and branch offices to their brokerages and many of these brokerages expanded, leased double or triple the office space, built bigger office complexes, they hired staff to support the larger brokerage and bought or leased new high end office technology for the larger operation.  The challenge for many of these brokerages today is they need less than half the agents they had during the boom market and today they need probably half the office space and half the  support staff.  I view this as a very big challenge that may continue to change the climate for the agent and the brokerage even further.

Imagine if the real estate agents are feeling the financial pinch in this market...we really need to take a step back and consider what our brokers are feeling.  I believe our brokers are not only feeling our pain but most of them are feeling the stress and financial pressures MUCH worse than the average agent.  Today we reached the end of the September and I can only envision the brokers pounding their calculator keys looking at the final month end figures with hopes of a seeing a break even month (notice I didn't mention the word profit). 

 

Comments(63)

Sam Miller
RE/MAX Stars Realty - Howard, OH
Knox County Ohio Real Estate Specialist

David - It sounds like your decision not to move may have been a wise choice.

Trey - Exactly!  There will certainly still be buyers buying and sellers selling, there will still be estate sales, marriages, expanding families and they all need places to live.  Our goal is to be there for them.

Jim - I hear you and don't blame you a bit.  The brokers who are not willing to make business adjustments are the ones I feel are sitting in a wooded Titanic and the only passengers are termites which could eventually sink their ship.

Missy - You won't hear any disagreement from me especially considering the current market conditions.

Greg - I appreicate your comment about the caring spirit!  Your personal experience I must have been a tough one financially and emotionally but I you made the necessary changes and you are rocking once again.  Also, thanks for all the contributions you make to ActiveRain...you are certainly a leader and an innovator and your blogs topics and comments are always appreciated. 

Oct 01, 2008 02:12 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS

Sam - sometimes a move is financial (small to big, big to small, agent to broker, broker to agent) and sometimes it's a way to reignite passion for what we do. Change can be stimulating.

Oct 01, 2008 04:53 AM
Portsmouth NH Real Estate Agent - Rebecca Skane, Realtor®, e-PRO®
Keller Williams Coastal Realty - Portsmouth, NH

This is why I don't ever think I would venture off into becoming a broker on my own and operating my own business, no matter how successful I was.  The stress would be too much to bear.  I applaud my broker.  He handles it well.  Although our office has ben doing well.

Oct 01, 2008 04:56 AM
Sam Miller
RE/MAX Stars Realty - Howard, OH
Knox County Ohio Real Estate Specialist

Sharon - I am with you on change and reigniting your passion.  Sorry to say some folks will be dumped into a position where the required change will be forced onto them.  This is where attitude and acceptance comes into play.  Congratulations on earning your way into the top 100 list.  I know you certainly deserve the recognition for your contribution to our industry. 

Rebecca - Great to hear your offifce is doing well I certainly understand not wanting to own, operate or manage your own real estate office.  It sounds like you have great respect and admiration for your broker.  I have been with the same REMAX office since 1989 and the original core group of agents are still here at the same office and they have been here since 1990...which says alot about creating an office environment that is a win/win for agents and the broker/owner.

I would like to thank everyone for commenting on this topic and I have heard that many of you have forwarded this topic to your brokers, managers and other agents within your own offices and I certainly appreciate the kind e-mails everyone has been sending me.  Thank You!

Sam Miller

Oct 01, 2008 05:08 AM
Sam Miller
RE/MAX Stars Realty - Howard, OH
Knox County Ohio Real Estate Specialist

Lynda Eisenmann - I was just reviewing this discussion and I realized I totally missed your comments and they slipped past me while I was responding to two other members. 

Here is Lynda's comment: 

"Hey Sam,

How refreshing!

Recently at Blog World in Las Vegas a presenter got up and he/she said they could care less about their broker. Not long before that another presenter who was paying over $21,000 to her broker/office was asked why/he she did not go out on their own, response because I couldn't begin to cover all I receive right now for that kind of money. IMHO this second agent was absolutely correct.

As a broker-owner I've seen the ups and downs for decades. So far survived them all by knowing our numbers and watching the bottom line...good times and bad."

Lynda - I am with you and believe the 2nd presenter realizes the value of working at her brokers office instead of trying to run one.  That is a similar approach that I have also taken.  Also, congrats on riding the many storms and financial ripples that have been thrown at us over the years.  The S&L bailout was a rough time especially when you consider where the interest rates were back then but the market continued and eventually it became one of the greatest real estate booms ever.  Happy Selling.

Oct 01, 2008 05:33 AM
Terri Visser
Desert Sky Real Estate, LLC - Redmond, OR
CRS - 12 Years Selling Central Oregon Real Estate

Sam, thanks for stating the thoughts and concerns of we broker/owners.  I'm a little different than most in that we started our independent brokerage in 2008, so we don't have as much excess space and staff as most.  But in order to be competitive and get noticed we did end up in the high rent district, and with a little extra room to add agents.  We don't actually have staff because we can't afford it.  That is it's own problem, but better than putting out the extra cash at the moment. 

Oct 01, 2008 11:26 AM
Sam Miller
RE/MAX Stars Realty - Howard, OH
Knox County Ohio Real Estate Specialist

Terri - Congratulations on your new office in 2008.  Your choice to start on an smaller brokerage I am sure will give you a competitive advantage.  If you haven't read "Small is The New Big" by Seth Godin I think you will enjoy it.  Happy Selling!

 

Oct 01, 2008 12:25 PM
Cat Zwicker, CRS
Desert Sky Real Estate, LLC - Redmond, OR
Down to Earth Service; Out of this World Results!

Sam,

   As Terri's other half at Desert Sky Real Estate I can say I really appreciate your post. I try very hard to keep my agents motivated and to do the little things to keep them engaged in the market. Terri's right, no staff makes it hard, but we are creative! Thanks again!

Oct 01, 2008 12:34 PM
Sandy Shores FL Realtor®, Melbourne Real Estate
M & M Realty of Brevard Inc. - Melbourne, FL
Brevard County Real Estate, Florida's Space Coast

Hi Sam,  Good post and your points are well taken.  I suppose we don't always stop to consider the situations our brokers are in.  I do believe we will see many companies narrowing down agents or closing some of their offices.  I think it's inevitable.  Thanks for bringing a very real issue to light!

Oct 01, 2008 04:32 PM
Jim Fischetti
The Fischetti Group/Keller Williams - Wake Forest, NC

Sam,

 

Great perspective. Thanks for sharing. Good luck!

 

Jim

Oct 02, 2008 04:06 AM
Flynn Gentry Taylor
No. Georgia Mountain Realty - Helen, GA
Helen, GA Real Estate

Sam, as usual you look at both sides of the equation.  Good to hear from both sides.  Flynn

Oct 02, 2008 12:50 PM
Scott Cowan
RE/MAX Professionals - Olympia, WA

Sam- Very good points made and taken. The discussion after the post has been very informative as well. Since I am getting ready to open my own brokerage this topic was very close to the heart. I am excited and somewhat overwhelmed by the whole process. I do look forward to working with a small core of agents who are professional and personable!

Best,

Scott

Oct 02, 2008 01:45 PM
Sheila Moran
RE/MAX Access (Garden Ridge, San Antonio, New Braunfels) - New Braunfels, TX
SanAntonioSheila.com, RE/MAX Access, 210-32

Sam,

I had this conversation with our Broker today....yikees!

I got your comment on my post about Star Power...knew I remembered your name from somewhere!  HA

My sister and I went to Chicago for leadership and buyer's training...of course, it was awesome!

Oct 03, 2008 02:43 PM
Guy Berry
Real Estate Expert Witness Support - San Jose, CA
Real Estate Broker and Legal Expert

As a 20 year plus manager I appreciate your comments. 

Oct 03, 2008 05:27 PM
Team Honeycutt
Allen Tate - Concord, NC

Sam, I appreciate your insight.  It is a tough time for all and as a team leader I know the stress I have to keep things in place for the team and really do feel for the broker/owner.

Oct 04, 2008 11:47 AM
Mike Butson
The Davis Company - Austin, TX
Realtor & Sales Trainer

Sam, thanks for the post. I wear the broker hat and you have said it as well as anyone could. 

Oct 09, 2008 03:23 PM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

I just found out that one of the long-time brokers here who had just opened a real nice office a few years ago closed it recently. It's now a restaurant where I just had supper a couple of hours ago. Never would I ever have thought that that specific broker would have closed that specific office because of its location.

Oct 10, 2008 02:19 PM
Janna Scharf
Keller Williams Realty Coeur d'Alene - Coeur d'Alene, ID
Coeur d'Alene Idaho Real Estate Expert

I don't think there is anyone in any way related to the business that is immune to the financial woes.  Having said that, I know of a fair amount of people who are having a record year and making an incredible amount of money.

Oct 10, 2008 05:47 PM
Mike Butson
The Davis Company - Austin, TX
Realtor & Sales Trainer

Thank you for highlighting this point. It is a supreme challenge and the future projections are not pretty. I have seen some formerly mighty houses fall in this market. Sad.

Dec 16, 2008 01:09 AM
Danny Gerald
Carpenter Realtors - Greenfield, IN

This is so true. My manager has so much pressure on him, yet he is able to stay very positive and motivate the other agents on a daily basis. We, in the office, are very fortunate to have him as a leader.

Jan 18, 2009 01:17 AM