Some years ago, I was working with a buyer who wanted an older, brick home...something that was structurally sound but cosmetically challenged. I had no trouble finding 10 or 12 options in his designated area and price range.

 

Determined to see ALL of the homes in one day, we began our journey with a certain vigor. The first two homes were okay...but my buyer wanted a big backyard...which neither had. The third home was tenant-occupied and appeared to have severe water damage to the foundation sill. Moving on to the fourth home, my client was really excited.

 

From the MLS pictures and description, home #4 seemed to be the perfect home for my client. It was a 1960's brick Ranch, with three bedrooms and two baths. It had hardwood floors throughout and a large, eat-in kitchen. Best of all, the home was situated on an almost .75 acre wooded lot...just a few miles from downtown Raleigh. My buyer was convinced that...after seeing home #4...his search would be over. I was equally hopeful.

 

Pulling into home #4's long driveway, I immediately sensed that something was not quite right. I grabbed the MLS sheet...to verify that I was at the right house. YES...it was the correct address...but it was definitely NOT the same home...or was it?

 

The MLS sheet showed a well-maintained brick home with a nicely manicured lot. With overgrown bushes and tall weeds for a lawn...this home appeared to have been abandoned for years. There was something else missing...or added. In the MLS photo, you could clearly see the whole front of the home...with only one small tree in front of the bedroom window. That ‘small tree' had grown a little since the MLS photo had been taken...about 35 or 40 feet to be more specific. It was so large, in fact, that the whole side of the house was hidden.

 

Somewhat speechless, we made our way up the front steps and into the front door. Pausing in the doorway, I could hardly believe my eyes. The gorgeous hardwood floors (from the photos) were partially torn up...leaving exposed beams and holes to the basement below. There was garbage and debris scattered from one end of the home to the other...with at least 10 bags of garbage stacked in the kitchen area. Most of the windows in the home were cracked or completely missing, and the ceiling was falling down throughout the home. The dated appliances were nowhere to be found, and the bathrooms had NO TOILETS. There was nothing (ABSOLUTELY NOTHING) about the house that even remotely matched the pictures in the MLS. As you can imagine, home #4 was a huge disappointment and a complete waste of our time.

 

Driving to the next listing, I gave Mr. Listing Agent a call about home #4...but he must have been too busy falsifying information in the MLS to take my call. I did leave him a ‘sweet' message...asking for a return call at his earliest convenience. Two days later, he had still not found a convenient time to call me back...so I called him again...leaving another ‘sweet' message...

 

"Hi Mr. Listing Agent, this is Elizabeth Nieves AGAIN. I showed your listing on Liars Lane the other day, and I am calling to report that someone has broken in and vandalized your listing. You need to get over there right away, because the damage is extensive. They have torn up the beautiful, hardwood floors. The appliances are missing. There is garbage everywhere, and they EVEN stole the toilets! OH...they did leave one clue behind. I think the vandals are landscapers, because...after they totally trashed the house...they planted a 40 foot tree in the front yard. Have a wonderful day!"

 

The Moral of the story:

'FLUFF' is the 'STUFF' in the middle of an oreo cookie.

THIS IS MISREPRESENTATION!

 

 

 

 

Rule #1 (of Elizabeth's R.E. Rule Book) ***NO NAKED PEOPLE ALLOWED TO 'POP OUT' DURING SHOWING***

Rule #2 (of Elizabeth's R.E. Rule Book) ***NO! YOU SHOULDN'T HAVE A R.E. LICENSE IF YOU CAN'T COUNT!***

Rule #3 (of Elizabeth's R.E. Rule Book) ***IF YOU WANT ME TO SELL YOUR LISTING...I HAVE TO BE ABLE TO SHOW IT!***

Rule #4 (of Elizabeth's R.E. Rule Book) ***TO ALL LISTING AGENTS: PLEASE GIVE ME SOME WARNING THAT YOUR SELLER IS INSANE***

Rule #5 (of Elizabeth's R.E. Rule Book) *** F.S.B.O. does NOT stand for material (F)ACTS (S)HOULD (B)E (O)PTIONAL! ***

 

 

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Written and Posted by:

Elizabeth Nieves - Broker, REALTOR®

The Elizabeth Nieves Realty Group @ Keller Williams (A Bilingual Real Estate Team serving Raleigh, Durham, Chapel Hill NC and surrounding areas.)

Search Raleigh, Durham, Chapel Hill and ALL Triangle Homes for Sale

 

 
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83 Comments on Rule #6 (of Elizabeth's R.E. Rule Book) *** When you add photos to your NEW listing in the MLS…PLEASE make sure that they were taken WITHIN THE LAST DECADE! ***

20 Most Recent Comments Displayed Show All

OCT
01
2008

Great Job handling this one. Funny, but oh so true.

10:15pm • #64
1,419,778 Points 52 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

I'm surprised that the agent felt it was OK to use those photos, and that the broker apparently did nothing about it. Defintely not a good situation for you and your buyer, but at least you found the humor in it!

10:17pm • #65
438,013 Points 79 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Elizabeth, now we all know that "PUFFING" is quite legal in our industry. (giggle) So, how many days on market were there? LOL,LOL.

Don't you love SURPRISES? Okay, maybe not like this one. You're a hoot. I would hire you.

Later in the rain~Deb

11:11pm • #66
1,117,570 Points 101 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

PEEPEE points awarded for this one girlie.  I LOVE  your new picture.  Seems so much more personal. Thanks for praying for us.  And I just loved this post.  It was a LONG day.  Now i'll go to sleep with happy thoughts cause, girl you make me laugh...and laugh.

11:20pm • #67
137,370 Points

That was definitely a knee slapper their Elizabeth. Thanks for the laugh. ~ Newbie

 

                                                                               

11:36pm • #68
648,311 Points 63 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Someone from my first office did that to me! I was green as grass.  I asked about going out to take pictures of the house...and was told the "photographer" would do this for me.  Nopers - he pasted a 10 year old picture from the MLS because he was too busy.  DISASTER!!!  Lesson learned - TAKE YOUR OWN PICS and do a good job.

11:59pm • #69
OCT
02
2008
101,896 Points 1 Featured Post

Ok Eliz,  Comment #70 --  and to add to the phone message  "wow, check the address on your listing number 2816xxxx, seems like the wrong house is there without toilets, floors, have a blessed day now!". Good Lord you are hilarious.  You always have one very memorable experience to talk about with this client for the rest of your lives

List and Sell (and do the photos right)    Gary @ RentonHomeFinder

6:28am • #70

My goodness, this is hard to believe. What would motivate an agent to do that?

6:54am • #71
324,296 Points 32 Featured Posts Outside Blog

Oh my dear I am laughing too hard to speak.  You definitely beat the snow pic I had the other day.  Have a great Thursday.  BTW love your new picture.

7:27am • #72

HAHAHA.. Now that is hilarious !!  And you are so right pictures are so important in MLS. A bad picture can stop a showing at the drop of a dime. Also another thing is NO picture at all !! There are agents that are to lazy to step out and take a picture, I usually dont even show the house if it has no picture. For the same reason you made this hilarious post.

 

Tim

7:37am • #73
1 Featured Post Localism Sponsor

This screams ethical violation to me and must really leave a bad taste in your mouth for ever doing business with this agent again. Ditto what a previous poster noted, "No wonder people hate/distrust us".

8:32am • #74
467,712 Points 40 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

I absolutely love this post! As serious as this is, I cannot help laughing at the same time! This is laziness at it's zenith!

PS I like your new picture, it's important to stay up to date, aeveral people have told me recently that they were surprised that I actually "looked like my picture"...

9:06am • #75

Elizabeth, Cute post on AR. You made me smile, right in the middle of the debate. Bill

Bill Laraway
8:55pm • #76
OCT
03
2008
170,655 Points 2 Featured Posts

It's amazing what some listing agents will do to get you to the listing.  I have never had it that bad, but many times there are no pictures on our listings, so you never know what your are going to see.

By the way, I noticed you updated your picture.

6:14pm • #77
406,255 Points 25 Featured Posts Outside Blog Called Shot Master

LOL @ James (second commentor), I have to agree.  I walked into an open house the other day and when I walked in, the agent didn't appear to be the listing agent who's picture was on the sign.  I said, "Is Mrs. Agent here?"  She said, "Who are you looking for?"  I said, "The one on the picture out front...she said, "That's me?" GULP!!! I could have died...Maybe 20 years ago honey...Amazing.

9:46pm • #78
OCT
05
2008
2 Featured Posts Outside Blog Called Shot Master

I love the way you write, Elizabeth. Thanks for the chuckle. Also, I love your new pic, too. Had to do a double-take to make sure I was on the right page. FYI, I updated my pic a few weeks ago. Time marches on. Oh, well. Great post. I also enjoyed the one on Southern Slang, from one southern gal to another.:)

 

9:43am • #79
OCT
07
2008
1,518,989 Points 112 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Not only do ancient photos upset me...but the crooked ones.  I think we need to train Realtors in the basics of photo editing.  It takes thiry seconds to straighten a picture.

11:05am • #80
193,796 Points 29 Featured Posts Outside Blog

Oh my goodness...I can't keep up with ALL the great comments. Thank you all so very much for reading and commenting! I truly appreciate all the wonderful feedback. Isn't it great when we can laugh together?? GBU, YOU ALL!!!

4:30pm • #81
NOV
11
2008

Now THAT was funny.  Your message sounds like something I would say -- in the driest of tones.

9:27pm • #82
APR
16
2009

"Liars Lane"....LOVE it! 

What is wrong with Realtors?  Is a camera such a hard device to use?? I think that should be a requirement to get your license.  lol

 

12:33pm • #83

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Elizabeth Nieves - Bilingual Raleigh - Durham North Carolina Real Estate Team

Durham, NC

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The Elizabeth Nieves Realty Group

Office Phone: (919) 484-9993

Cell Phone: (919) 749-3749

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'STUFF' you NEED to know if you are planning to BUY or SELL your home! BEWARE...You may even be ENTERTAINED while you LEARN NEW 'STUFF'!!!

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