This past week I received 3 BPO orders from Protek and each one of them disappeared just as quickly as I received them. The first one I didn't discover for 20 minutes and it went to another vendor. The second one I missed by a mere 7 minutes and the last one I missed by 2 minutes. How does anyone ever get one of these orders? Do vendors sit and watch their screens, keeping their e-mail open 24hrs a day? If I don't capture one of these orders, is it assumed by Protek that I don't want the job? With this new week I plan to do just this: stay in view of my e-mail, my account at Protek, and my cell phone and see if I can grab one. Anyone else have this problem?
Evergreen Realty, Homesmart - Chino, CA
Just a thought...how about setting up your email to forward to your cell phone/PDA so you dont have to sit by your computer waiting for incoming orders.
Dec 02, 2008 11:45 PM
B4 U Close Home Inspections&Radon Testing (www.b4uclose.com) - Lexington, KY
The Central Kentucky Home Inspector, Lexington KY
I'd bet Leonard's suggestion is how other agents are snatching them up so quickly.
But depending on how many e-mails you get you may want to set a special e-mail address for the BPO's and have that one only forwarded to your cell phone/PDA.
Dec 02, 2008 11:59 PM
Evergreen Realty, Homesmart - Chino, CA
Or, when you sign up use your cell text address, should look something like this 9095551234@mms.att.net, I use AT&T but I'm sure it works with all MMS capable phone plans.
Dec 03, 2008 08:09 PM
BPO Automation Group & BPO University - Miami, FL
"Your BPO Coach"
Hi Robert,
I know your frustration, but I'll also let you in on a HUGE almost unknown secret about good ole Proteck. They have a way to log into their website and look for more work that is just sitting in their queue. Many companies also offer this. I bet that you are being beat out by people simply logging into Proteck at different times throughout the day (they may have it down to a science, or use automation software that uses a task scheduler to out accept BPO orders for them) and click to see if there are new orders sitting there that are ripe for the picking. I love this feature!
Plus, you should know that Proteck has their email notification system set up in a way that you will still be notified of new orders that have been accepted by someone else long before you got an email alert from them. I guess they don't mind frustrating people with this, Landam if notorious for this too as well as a few others.
Now you know the secret, I hope you put it to good use!
Best wishes,
Nicole Ocean
BPO Trainer/Realtor
360-223-2482
Dec 04, 2008 02:37 PM
MY HOME GROUP 602-321-1273 - Phoenix, AZ
Associate Broker- Phoenix , Arizona
I was only able to get a few from protek due to te same issue . I need to find out how to have it sent to my phone.
Dec 04, 2008 03:03 PM
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