An outbound call centre combines the best of resources, processes and technologies giving cost-effective, exceptional services and results. Outbound call center provides services of calling customers, prospective customers for lead generation, surveys, verification, debt collection etc.

Without doubt, the most effective way to close a sale is face to face. However, time is a sensitive issue for a sales executive, and the sales representatives within your organization cannot meet all of your sales needs and reach every one of your customers.

Outbound telemarketing is one of the fastest growing areas of the telemarketing service industry. Outbound telemarketing is easier to control compared to inbound telemarketing. You can plan the telemarketing campaign and strategy, telemarketing budget, set campaign timing and certain production goals and objectives

Email has become the most effective and speedy means of communication today. The prospect or the customer can read and understand at his convenience and comfort. This enables him to take a balance decision and does not jeopardize the prospective sale of the company

The performance of your sales lead qualification and lead generation activities is very important for the success of your business. It is essential for you to know what campaigns are performing at any given time, so that you are able to alter your approach and improve the performances of your appointment setting campaigns.

Mortgage is a fast growing business and highly competitive as well. For ensuring success and sustenance in this business it is pertinent to have a constant flow of good leads. The mortgage leads which are highly targeted to individuals and focused on genuine prospects have high conversion ratio.

Following up is an important exercise for sales process. It reminds the customers, clears their queries and gives us the right feedback and the status of the lead or proposal. The combination of email follow up with phone call is a very effective method for closure of deals. Follow up mails are an effective tool for reminding the customers, reviving relationship with them, and clearing the queries cleared from the prospects.

Voice broadcasting allows your business to broadcast pre recorded voice mail messages to your lead list or customer base. InSO’s Voice broadcast software offers our clients a multiple campaign solution.

Outsourcing your survey service needs is essential if you want to stay on top of your markets current needs and trends. Not only does this provide a cost effective solution, it also increases your productivity as a company.

Carrying out a direct response email/direct mail follow up campaign is proven to increase your sales and increase your customer base. Having a direct mail response campaign allows you to keep your existing customers updated about your current or newly developed products that you have on offer.

At InSO (International Services Outsourcing) we can offer professional business and consumer billing and collections services. Our team of highly trained collection agents are persistent in the cause of retrieving money owed to you.