Ok I may be just a little jaded here but I have to get this off of my chest.  I just received yet another junk email heralding tapping into the new and bountiful frontier.... Selling Bank Foreclosures.....  I have been doing this for seven years....I started doing BPOS ( did hundreds of em my first year) Good quality price opinions, for which I was compensated reasonably ($100.00 Minimum)...More agents caught the wave and the compensation starts dropping...( as did the quality).... Now today I get this email stating the endless income possibilities of doing BPOS,...the best thing is ( get this.... if you're in the REO industry you should be cringing now) you dont need experience.... They further state that the majority of the BPOs are for loans that are in default or behind.... Great.  Now buy the ebook ( a steal for just $69.00 a download) and bam.  You are now an inexperienced BPO factory helping financial institutions make valuation decisions... There are other courses too of course...."Master listing preforeclosure markets" and "How to list bank owned properties".  Does anyone see a problem here? ( or is it just Friday and I have been working too long?)....This is doing a disservice to our end of the market.  In my area, there are two or three agents that are "REO dabblers" that the lack of experience really shows.  I am inheriting a listing from one of them... That is at least $20,000 overpriced... based entirely on this agents price opinion.  I went round and round with the asset manager why my valuation was much lower.  I simply told here because here on earth.....the comps that I used reflected the property....By her own admission the home had sat for four months without a showing.... This is an example of what this kind of stuff is going to promote...  Someone tell me if I am wrong here???  I have worked hard to achieve a level of competence in my industry and it bothers me that it can be trivialized.....

 
Post is included in group: North Carolina Real Estate
Post is included in group: REO

106 Comments on Foreclosure U... There goes the neighborhood

APR
13
2007
2 Featured Posts
You do have a right to me mad, you are an expert at what you do and it sucks to have people who don't know what they are doing under mind what you do.  Just keep up the good work, with will all come out in the end.
5:17pm • #1
158,355 Points 4 Featured Posts Localism Sponsor Outside Blog

Rudy,

I couldn't have said it better myself!  A bad appraisal/BPO/CMA will do nothing but prolong the selling period or giveaway clients money.  People that don't have the experience should lean on agents that do for assistance until they are getting it right.

Lucky :)

5:21pm • #2
141,698 Points 14 Featured Posts Localism Sponsor Outside Blog
I made a decent living in the 1980's- Denver- working in a foreclosure NIGHTMARE, but avoiding somehow the properties that were affected.  FHA had assumable loans- easier to unload the seller's burden.  Today, it is walking on eggshells to determine a seller's status if they are behind, or will be behind imminently, when talking with them about selling their house.  Most are OK, but if they aren't...it is new territory, and I want NO PART OF IT without MAJOR education. 
6:15pm • #3
117,379 Points 9 Featured Posts Outside Blog

Rudy - REO is the new "thing".  Everyone is jumping on the wagon.  That and "short sales".  Don't get me going.  I don't sell property to people looking to live in it and prosper.  I wish that consumer specialists would stay out of my business.  Now that this rant is over, it is not the successful folks that are jumping on the fad.  It is the people that can't decide what their niche is and are "trying" REO/Short because it is there.  You and I were in it before the fad and we will be in it after.  I am just going to be patient.

R

8:19pm • #4
APR
14
2007

Beth - Thanks for the comment...

Lucky... Amen... More on the overpriced listing in a minute....

Laurie... Thanks for the comment... I agree with your education view....

Rich... You are dead on.... which leads me to a continuation of the story I started to tell in the original post....

 

The listing agent ( whom I have dubbed "the Dabbler") finally calls me back this morning.... And presumes to tell me how the foreclosure business works and that the bank will occasionally order BPOS to check the price...etc.. but she still has an active listing and it isn't going to run out for a few months....etc... After i got over the initial "WTF" that audibly came to my lips ( luckily enough my Cocker/Lab mix doesn't offend easily)... and then the subsequent irritatedness ( I may have made up a word here) of having a hack presume to tell me how the business works..I declined on calling her back.  Apparently I am the only one in my town that gets listing agreements from the Clients that have a clause that they can move the listing at any time...etc... without notice... ( that was said with a smouldering heap of sarcasm) again.  Someone that doesn't even read the contracts.  I guess she presumes that they play by residential resale rules......

Phew... That is a hot button with me.  I just hate seeing our business get inundated with those who are not successful anywhere else, so they figure they'll do foreclosures.... Thanks again to all for their comments.

2:35pm • #5
APR
19
2007

Rudy,

 Amen!!  Amen!!  Amen!!  I couldn't have said it better!!  I am constantly being asked by agents in my area to "help" them get into foreclosure.  They see that I list and sell hundreds of properties a year and assume it must be (1) easy and (2) lucrative. But, I busted my rear for 5 years to get to the level that I am at.  Well, it's like everything else, just a phase.  In our area, there are many REO agents that are awesome to work with and there are a few who irritate the heck out of me.  Just yesterday, I showed a home that's been listed for 3 months and it had dead birds inside!  GROSS!! Wasn't even trashed out yet. Was a VA owned property and I KNOW how the VA works!  I showed another one that stated in MLS that it was contingent on short sale approval - had 67 DOM. Called the listing agent to see where they were at in the process w/ the short sale and she says, "What do you mean?"  I asked if the financial package had been prepared and submitted to the lender yet. "No, what's that?" she replies.  *SIGH* She is doing such a disservice to her client!!  Hang in there!!

5:44pm • #6
PS - I can wonder how much they're making off their programs?!  It's cheap enough that I bet a lot of folks are going to buy into it....
5:45pm • #7
APR
20
2007

I think the course is like a bargain for "499.00" or something like that.  They will probably make a mint on the "gullables" that buy all the get rick quick in real estate things.  This is even sadder because it is bing marketed toward real estate agents....and they will buy it.  THe commercial guys stick together and I think that we should.  Everyone thinks what we do is easy, and they dont realize the amount of front end work that we do to get these things ready to be on the market.....let alone the monthly status reports (non foreclosure people can read here that we have to do a cma on the property monthly) that are required during the marketing process....Guess it's a pet peeve.  I commend (and will readily assist) those who are genuinly attempting to learn the trade and do a good job at it.... But the "dabblers...." that is a whole different ball game

11:05am • #8
JUN
20
2007
Get over it!!! Its the way of life. Everyone has to start from somewhere...Its people like you  that get on my nerve...I'm pretty sure none you guys were "experts" when you first started....There is plenty of business to go around. Stop worrying about other people and worry about yourself and your rep. 
Carter Allen
12:37pm • #9

I am only speaking of the way the process gets "mucked up" by the way untrained individuals who read the book and then act like they know what their doing.  It happens.... And as far as the rep....That is all you have in this business.... your reputation thru your actions. 

12:48pm • #10

Rudy,

 Where can I buy that "10 Quick Lessons to Brain Surgery" Book?  'Cause I heard doctors make oodles of money! 

(Now, for those of you who know me, you KNOW I am very squeamish and this is just my 'humor' ~ a.k.a. sarcasim.)

And, anybody who has been in REO for a while knows exactly what you meant and intended when you wrote this. You certainly aren't knocking anybody new, you're just concerned w/ the folks who are going to jump into the pool to make a quick buck, muddy up the water and then bail out when the market changes. :)

9:27pm • #11
JUN
26
2007
191,385 Points 18 Featured Posts Outside Blog

Rudy,

I also have been noticing a lot of get rich quick with foreclosures and online schools, etc. It's like anything else, and I am no where near as experienced as you or the others here. I really believe it takes a certain type of person to do well with REO's. Its a lot of hard work, not only getting started but continuing, fronting money, evicting people, scheduling, monthly market reports, trying not to be sarcastic in your monthly market reports, explaining everything over and over.  I really admire you and Rich for what you do. I also agree with some of the others that there is plenty to go around for whomever want to bust their hump to do it. It doesn't phase me at all. I am doing fine and I am very busy. I keep meeting people who say "oh, you're in Real Estate? How's that going for you" with the lifted eyebrow.  Well, to be honest, I think I am doing a lot better than some of my more seasoned peers, because I knew enough just through life experience that the market was sliding right at the beginning and jumped in. Anyone who thinks they can just slide in and do REO will slide right out, so don't let it get you. Besides, I have heard that Cocker/lab mixes ARE easily offended:) I cannot picture what that type of mix would look like:)

6:35am • #12
1 Featured Post
OK, I get your point. I just started doing BPOs  recently to gain more experience and supplement my income, but mainly because I do want to become an REO agent.  I do know that is not easy and I do not have false expectations.  I take your comments on the positive side, I will get as much information as I can and I will get enough training from reputable sources.  I will not be another "REO dabblers" as you mentioned. I am here to stay for the long haul!
7:53am • #13
I recently did a BPO  For a Lake House with 3 acres ,lake access ,lake front ,dock ,heated pool ,gated  etc ,it was a back up BPO because the agent that did the first on said it was valued at 250,000.   can I stop laughing? now the agent was fresh out of school a newly minted agent ,lol  
10:42pm • #14
I recently did a BPO  For a Lake House with 3 acres ,lake access ,lake front ,dock ,heated pool ,gated  etc ,it was a back up BPO because the agent that did the first on said it was valued at 250,000.   can I stop laughing? now the agent was fresh out of school a newly minted agent ,lol  
10:42pm • #15
JUN
27
2007
182,535 Points 2 Featured Posts Outside Blog
HI Rudy, I agree with your post, I have done many back up BPO's because the first agents price was usually too high. It is hard to find good comps with all the inflated sales prices of last year, now most require comps within a six month time period. Also if I was offered $100 for each I would be smiling on my way to the bank, but lately I have been seeing $38. and either turn them down or call and say I need more to pay for the gas.
7:05am • #16
JUL
18
2007

Melissa,

I normally really like reading your posts but I have two questions about this quote:

"They see that I list and sell hundreds of properties a year and assume it must be (1) easy and (2) lucrative. But, I busted my rear for 5 years to get to the level that I am at.  Well, it's like everything else, just a phase."

Let me ask two questions...

(1) When residential was hot and buyers were banging down the doors with multiple offers did you get into the act and go after the money? I mean really, it is called sales and going after the business. If an agent can't cut it in REO, residential, commercial or selling property on the moon they will be back to the old 9-5 regular paycheck soon enough. I believe in abundance and it will come to all those who do a good job, even if they are beginners. I'll bet you started with one REO.

(2) I know there are others who sell and service hundreds of REO listings each year--how is this possible unless you are a large brokerage? What is this secret you guys talk about in this "fraternity/sorority" that can only be discovered after 5 or 6 years of breaking your butt dabbling.

Carla T.
1:15am • #17

Carla,

 If you have read thru my posts, you know that I also belive firmly in an attitude of abundance.  With that being said, where I'm coming from is that I worked REALLY hard to get educated on REO, foreclosures, BPOs, short sales, loss mitigation and more, so that I KNEW what I was doing.  My broker has several favorite phrases, one that I adopted is, don't practice what you don't know.  I would never list a commercial property because I do not specialize in it.  I might consider it IF I had more extensive training.  I refer commercial clients to someone who specializes in that area.  So, what irritates me is when agents who have NO EXPERIENCE or EDUCATION, see the possiblity of making money and they just jump into something that they have no business doing.  I wouldn't go to a dentist who was in reality a podiatrist because I want a specialist.  I wouldn't have my car reparied by an auto detailer.  Again, same industry, but one is specialized in the area I need him to be.  Does that make sense?!  I hope so!!

 As to your other question - I have my systems nailed down.  My team (myself and 2 un-licensed office staff) can easily manage twice our current volume because we are systamatized and organized.  What we do is very easily duplicable and again, it took me nearly 3 years to tweak our systems to get us to this level. Up until a month ago, I did this volume of production with just one assistant, but we both agreed that we didn't want to continue on our break neck pace forever, so we brought in another person.  I do give out buyer leads to other agents within my office and even outside my office.  When I got to the level that I felt like an expert, I really honed in on what I do best and I stick to it.  Therefore, when I get a buyer who wants to purchase something I don't specialize in, I refer them out. I do NOT believe in a one-size-fits-all type of agent - I simply can not be the very best at all things in real estate.

 Great questions!!  Thanks for sharing - so many people lurk and never say what's on their mind - so thanks for jumping in!!

11:20am • #18

Amen Melissa.

 

R

Rudy Baker
11:29am • #19
AUG
28
2007

Well, I'm an REO Coordinator and I don't choose agents that are inexperiened! We do a form of qualifying before we begin assigning properties to agents.  I understand what you're saying though, because we wouldn't get anything done right with a bunch of newbies handling time sensative files. 

 

thanks 4 the post! 

12:53am • #20
SEP
03
2007

Rudy, 

I guess all of you were born BPO Pro's. You should be given a degree or something since you are all so much better than us newbies. I bow down to you and throw my license in the trash since I don't deserve the chance to become a great REO Agent like you REO Gods. Better yet Mr "Burlington" why don't you develop a training guide so we can all learn from a seasoned pro, or why don't we get down to the truth. You are crying because we know your BIG secret. Oops hit a nerve ,truth hurts. Give us a chance to learn the market and stop acting like you are so much better than us. I live in Burlington every one I have never hears of this guy. There are some big REO players in this city and I have worked with them, your right they SUCK. But just because we want to learn doesn't make us bottom feeders like them. They are REO agent's because they suck so bad no one wants to work with them. I am tired of people like you putting this crap on here,you are not the only one but you are from my home town and you should be ashamed. Will every one please post and stick up for us, we are new and we have the same chance they did. I bet most of them think "It should be harder to get your Real Estate License" too. Just shut up and worry about your own business and leave us alone. You dont see us complaining because all the oldies wont let us have any BPO's do you.

 P.S. I guess we should all build our own computers and design our software from scratch since some one worked years to master this. Sorry Ill just go to Best Buy and buy mine, Then ill pay my $49.99 for REO software to learn what I can and the rest from experience because I am a hard worker too and I wasn't blessed with REO expertise from the uterus like some people.

Thank's,

Burlington Newbie Bottom feeder not worthy of REO listings

Burlington "Newbie"
11:37pm • #21
SEP
04
2007

I think that you mistook the point of the blog, but that is ok... I was merely pointing out the fact that up until the recent mortgage crisis, our part of the industry was looked down upon, now that there is a rash of foreclosures, everyone and their brother wants to get a piece, and its not as easy as it looks.  Dont know where your anger issues come from, but if you're as new to the business as you are at foreclosures, I would dare say you aren't going be working with many people, given your apparent attitude.  All I was saying is that those who dont have the training ( and a 49.99 piece of software is NOT training) and start in on it, will only end up mucking up the works for those of us who do have the training. 

I hope that this has cleared up the apparent misunderstanding.  It is a need for training (good training) that I was referring to...I was not stating that we dont need any more agents in this.

I truly wish you well and hope you get the training that you need to succeed.  For the record, I have never claimed to be "Mr. Burlington", didnt grow up here, and dont live here.... I happen to work here, and have spent a good deal of time learning the area, learning the market and developing contacts....The things we as agents are supposed to do to develop a strong business.  I would suggest you try and do the same.

Good luck with your business.

(BTW... I did build 2 of my last four computers and I have adapted software to fit REO needs...)

8:53am • #22
4 Featured Posts

Rudy, Melissa, and Rich.....STOP IT!

I'm in my hotel room going through AR withdrawals and I logged in to read this story, and almost spit out my coffee on my laptop screen as I was laughing so hard. All of the newbies think they can just jump in.....maybe some can, but 99.9% cannot unless they are willing to learn everything they can, and not try to learn as they go along. My asset manager friends are stressed out enough than to have to deal with a well intentioned, but poorly educated REO 'specialist' that has only been in real estate for 2 years.....yea right.....love to see how that deal blows up!

Those of us that have dealt with REOs and short sales for years know this is par for the course. The rookies think that EQUAL opportunity means IMMEDIATE opportunity. Sorry, no cutting in line here.

9:56am • #23

I'm not saying that I don't want to learn the right way. I'm just saying that just because we ask for help or a a few contacts dosn't give you the right to bash us we have to start somewhere. There is training with the company I work for an I plan on taking it when it comes around. But no matter what I do I will never be worthy in the eyes of a seasoned REO agent. These agents cant remember that at some point they were newbies also. What an insult to put us all in a class where a few have made us look bad. Alot of the REO Agents I have worked with in Burlington "Rudy you know who they are" are hell to work with. I didn't put you or any one else in a class where their are so many bad agents making the REO Agent look bad did I ? I am sure you are a good agent and I look forward to working with you in the future. But please don't throw around that word "NEWBIE" as an insult, we just want to learn and be a good agent. I will never tell you how to do anything because you may be good at what you do,all I want is a fair chance just like you and every one else got.

 B-town Newbie

Burlington Newbie
1:41pm • #24
Again, I think you are taking the spirit of this the wrong way.  Obviously, you are interested in the training and doing things the right way....and that is great..... But.....There are many more of the "dabblers" to which I refer that come in and think they can do something that they are way out of their league to do.  I am assuming that you are of the first sort and not the second.  Do I believe it is a closed court?  No...should it be......No.  However there is a completely different set of protocols to be followed and it is a different way of doing business.  It is not for everyone, just as commercial isn't for everyone (you want to talk about a closed court...check out some of those guys).  My frusteration came and comes from the those who think they know it, dont ask or those who buy the 49.99 training cd and think theyre the expert.  As with anything else, this is a craft and it needs to be honed.  As I have stated, my issue is with the latter group..the so called "dabblers".  Newbie is not necessarily an insult.  It comes from the same vein as rookie or new kid, and as long as you are getting started somewhere, you're gonna hear it. 
2:01pm • #25
SEP
17
2007

Get over it!!! Its the way of life. Everyone has to start from somewhere...Its people like you  that get on my nerve...I'm pretty sure none you guys were "experts" when you first started....There is plenty of business to go around. Stop worrying about other people and worry about yourself and your rep. 

06/20/2007 by Carter Allen

 

Carter-  One voice of reason amounst many. 

 Honestly, as a entrepeneur, if you are wasting 1 single second of thought energy on other agents taking market share, then you are eating dust not making it.  The identical argument can be made(and is every day) on new agents breaking into the business.  It is equally pathetic. 

 Your points one by one:

"Now today I get this email stating the endless income possibilities of doing BPOS,...the best thing is ( get this.... if you're in the REO industry you should be cringing now) you dont need experience.... They further state that the majority of the BPOs are for loans that are in default or behind.... Great.  Now buy the ebook ( a steal for just $69.00 a download) and bam.  You are now an inexperienced BPO factory helping financial institutions make valuation decisions... "

Everything you state are facts.  Except the last sentence.  Doing a price opinion does not require any special skill sets, and if it did, a full appraisal would be ordered.  Secondarily, a BPO is not and has never meant to be a particularly accurate appraisal of value.  When you have no knowedge of interior condition (which you do not on 99% of BPO's becasue they are drive by's) any sort of accurate value cannot possibly be provided.  Lastly, the price the BPO comes in at is the lenders problem and no one elses and rarely if ever do they actually use a drive by BPO value to determine much of anything.  Furthermore, REO Brokers when doing a full blown interior BPO on a future REO listings have little influence on the ultimate list price.

"There are other courses too of course...."Master listing preforeclosure markets" and "How to list bank owned properties".  Does anyone see a problem here? ( or is it just Friday and I have been working too long?)....This is doing a disservice to our end of the market.  In my area, there are two or three agents that are "REO dabblers" that the lack of experience really shows.  I am inheriting a listing from one of them... That is at least $20,000 overpriced... based entirely on this agents price opinion.  I went round and round with the asset manager why my valuation was much lower.  I simply told here because here on earth.....the comps that I used reflected the property....By her own admission the home had sat for four months without a showing.... This is an example of what this kind of stuff is going to promote...  Someone tell me if I am wrong here???"

You are wrong.  Again it is up to the employer (the banks or mgmt companies) on which agent(s) to hire.  You have no say in it and therefore I cannot understand why it would be of concern.    On the REO listing you are inheriting, it is highly improbable that the bank relied soley on the brokers BPO.  This is not how they conduct business and furthermore they have strict protocol's, checks and balances etc they must adhere to prior to coming up with a list price.  Allowing any REO agent, "experienced or not" to determine your asset's list price is foolish and simply not reality.  Furthermore, many "experienced" REO agents will intentionally come in with a high BPO.  Why?  It is a strategy.  Most lenders will request BPO's from multiple agents prior to assignment.  Some of them tend to give the listing to the agent that provided the highest BPO.  Right or worng, it is a common practice and rarely is it performed due to ignorance or lack of experience....quite the contrary.

"I have worked hard to achieve a level of competence in my industry and it bothers me that it can be trivialized.....  "

"Considering" factors that you have no control over, is trivial.

Wayne Robison
10:50pm • #26
SEP
20
2007

I was very interested in this discussion because, in my area, there are a lot of new agents who are trying to get into the REO side of the business. I won't cut them down for trying, by any means, because they have bills to pay and families to feed, too. I DO have a problem, however, when agents who have never done a CMA for a client, starts signing up with all the BPO mills they can find and start submitting really poor products that may end up causing difficulties for the banks. I have problems with agents calling me and saying, "I see you sell foreclosures. I want to do that, too! It has to be easier than trying to get listings around here. How can I get started?"  I usually tell them that REO work is a lot HARDER than conventional sales, in the amount of paperwork, time and money they will have to expend for every listing. I ask them if they have several thousand dollars set aside to pay for property expenses and can they afford to wait for a few months to get paid back. I ask how many BPOs they have done and how close their prices were compared to the actual selling price. Most don't even know what BPO means....

Yes, we all start somewhere. I started with an appraiser teaching me valuations. I started by doing (literally) hundreds of hours of research on BPOs, companies, pros and cons, before I approached my broker to get his approval. I had a mentor, of sorts, go over my first several BPos with me. I had a few forums I joined to learn all I could BEFORE I decided this was what I really was going to do. It's hard work and not for every agent, and I don't think that an agent who refuses to do research and learn how to value properties has any more "right" to do BPOs or list REOs than a 16 year old who has never been behind the wheel has a "right" to drive on the public roads. Take the responsibilties of what you want to do seriously enough to learn what you are doing, and the possible consequences, before you decide you are ready. Too much liability to take it so lightly...

8:01pm • #27
SEP
21
2007
Amber - WELL SAID!!  *Clapping Wildly!!!*
8:46am • #28

Amber.... Great... You understand.  Thanks for the comment.  Thanks for recognizing what I was getting at.  I put that statement out there and knew I'd get some negative comments....But I have to admit I am really enjoying the negative comments from the folks that really haven't taken the time to understand my point here.  Guess that proves my arguement huh?  Bring on the negativity......

Melissa, have you gotten busier lately?  I know I sure have.....

10:08am • #29
on a side note.... apparently I have made one of my local colleagues upset with this blog.... Guess that explains all the nails in my tires... (hahahahaha).
10:10am • #30

Rudy - It comes in waves - we keep saying we need a surfboard LOL.  We just had a massive amount of new inventory about 2 weeks ago and now we're in a catch up week with only a few new assignements. I like the cycle nature of it though, it gives us a chance to catch our breath.  But, overall, we're seeing an increase in total volume.

Hmmm, nails in tires - sounds very high schoolish to me!!

10:18am • #31

I will tell you another thing that is scary to me about the BPO side of the house lately. The constant thought of will I get paid and when will I be paid. Everyday I get calls to see if I will do an opinion for them. My first question to them is how long have you been in business, how di you get my name, etc. Also they require a lot of work, and only want to compensate so little ($35-45), and of course it is a rush. As you said Rudy I remeber the times when they would pay a minimum of $90-100 per report.

From one comment above it is not required to have special skill sets to complete a BPO, sure!!! Are you saying just give the companies some numbers because someone else will come along and do a better job? I have a very close relationship, with many of the appraisers in my area, thus I am in constant contact with them. When I do a BPO, and and give my estimated value it is pretty much on. (not patting myself on the back or anything), believe it or not often times the companies should add more credibility to BPO than the full appraisal ordered. With the big companies, I have seen them send out appraisers, who do not have the slightess idea about the area. Many will do what I call drive-by appraisals, or some may even call you to get the comps.When I do a full blown BPO, guess what when it hits the market, it is usually around my recommended price. So tell me when a property stays on the market, and no one has the slightess interest in it (because it was over priced) what source did they rely on the most? (BPO) That is why we have to do them ever month. How many times is the property appraised vs. BPO?

11:23am • #32
NOV
30
2007
I understand, I have an entire team devoted to REO work and am often called in to clean up the mess the inexperienced make. Doing a professional BPO is much harder than most agents realize.
9:28am • #33
DEC
09
2007

Wow - this posting was interesting and surprising.  I'm another newbie in REO and I've found my niche in REO listings.  I like it and I'm learning as I go.  I have a lot of experience in other aspects of real estate and find it interesting that the seasoned REO agents are "mad" that other agents are "jumping on the band wagon."  Yes, there are agents out there that won't cut it - they're going to find that REO listings are a lot of work, but those of us who are newbies and are serious will learn and those who are clueless will drop like flies. 

What really urks me is the agents who barely put the listing in the MLS ... barely enough info on the property and no sign ... nothing!!

Oh well - don't bash the newbies - there are a lot of agents out there that shouldn't even be licensed, much less doing REO listings!!!

7:50pm • #34
DEC
22
2007

Can't we just get along. It is always great getting different perspective and in the midst of all the whining from the seasoned agents there is a lot of truth in what they are saying. But get this newbies keep fine tuning your craft the companies that hire you will train you all you need to do is ask. If cannot guide you then they are not worth working for.

 

Merry X'as Y'all.

Keep posting RITA. You are a gem and you hit the nail on the head.

6:06pm • #35
DEC
23
2007
212,462 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router
Great post and point.  But what can you do to stop those companies from popping up?
2:20am • #36
DEC
27
2007
161,447 Points 11 Featured Posts Localism Sponsor Outside Blog
I got an email not too long ago for a service giving me the "opportunity" to sign up for $29,95/month and they would "feed me" BPO's, which I wouldn't get paif for, but would have the "1st opportunity" to list!  Can you believe it?
7:08am • #37
5 Featured Posts

Every time a market changes, new creatures crawl out from under the rocks... Stick with it and keep integrity in the business.

Ed Nailor - Charlotte Mortgage Specialist

7:33am • #38
JAN
18
2008

when I first started just to see what they had, I took a certain website up on their 1st month free to get the scoop on forclosures, know what I found out? I could go to the local sheriff's web site and be more up to date then they were! What a joke! Some of the properties they sent had been forclosed on 3=6 months previous, my advice if you want to know where the forclosures are use the readily available FREE local/government/courthouse information sites or make friends with the sheriff's deputy that does the sheriff's sales. Needless to say I did not take them up on their paid monthly subscription service.

8:12am • #39
FEB
07
2008
260,268 Points 77 Featured Posts Localism Sponsor Outside Blog
Ironically enough, I just got that email in my spam box today.  Or something that sounds just like it.
8:52am • #40

Heres another gem.... Keeps showing up even after I wrote a nasty letter and told them to take me off their list. 

 Start doing Broker Price Opinions Now, we need you!

 

The best one yet is the one that offers a designation for (and get this now) 3 letters of reference from an asset manager OR completion of an online class.  All this for $149.00.....Now I am impressed.  they can make you a designated expert (CREOS) from 3 reference letters?  or a 149.00 class.... Wonder if I can become president if I take a class.  Lets see... I can get two letters of reference from the HS and College student government terms that I was in.....Hmmm.  I love the earn 2-3000.00 per month bit as well.

 Any takers?

1:34pm • #41

Virginia.... Also, they are notoriously wrong.  I actually called one of them and asked how they can advertise a price for something that hadn't even been foreclosed yet.  They told me that they take a percentage of the note that was recorded in public record and estimate based on that.  Wow, again that is quality information.  There are some good things out there, most however are just cash vacuums that only serve to break you.  What kills me is that they all say you can pay for this with just one sale.  If I bought all the things that 1 sale would pay for, id have to do 50 extra transactions a year before I started turning money for me.  Sheesh.

 

Tina.  I used to use a service like that.  I did about 20 before I got a listing.  I finally got one, they overpriced it.  I had it three months, didnt sell it.  Neither did the next two agents and it went to auction.  Then the company wanted me to pay to continue my subscription.  I said no thanks.

1:41pm • #42
FEB
19
2008
139,512 Points 1 Featured Post Outside Blog

RUDY

UNFORTUNATELY THERE IS A SUCKER BORN EVERY DAY IN THIS WORLD AND I ONLY WISH I WAS THE ONE WHO THOUGHT ABOUT COMING UP WITH A PROGRAM TO SELL OVER THE INTERNET TO WOULD BE FORECLOSURE EXPERTS. SELL 500,000 @ $69.00 EACH AND YOUR AN INSTANT MILLIONAIRE!

5:20pm • #44
FEB
21
2008

Gary AMEN. 

The latest is countrymls.net  I guess I must be on everyones junk email list.  Again you get a prestigious designation for taking an online class and then you get access to 1000 of "the right people" in the lending and asset management industry.  Will it never end.

 

Anyone on here observing any new trends with they way your AMs are handling offers?  I am getting quick acceptances on what normally would be way low percentages off the lps.  Im in NC and I am curious as to how this is unfolding across the country.  The press isnt helping much, especially in the areas mentioned in the foreclosure hotspot report that just came out.  So send me the word....please

4:07pm • #45
FEB
23
2008
191,385 Points 18 Featured Posts Outside Blog

Hi Rudy,

In my market, they are accepting lower offers, but taking longer!!! Except for a couple of companies that are still in the Ice Age.

10:30am • #46
FEB
27
2008

Rudy,

I have been doing BPOs for about two years and I take pride in giving accurate, well thought out complete BPOs.  I used to get a nice compensation for each BPO but now the same companies offer only half and want the BPOs in half the time.  And as far as the REO listings.  I can't compete against the REO listing mills, who put in incomplete info in the MLS, like for directions typed in see Mapquest. or when you get to the property their description of the property is either the desciption of another property or just a complete lie. 

I have 41 listings and I treat every listing the same.  Like I was dealing with a owner who wanted to pull the equity from the home. 

To sum it up... Our industry should be driven by the want to give great service and not just have a REO company or asset manager under your belt.

12:48pm • #47
I too take pride in my job and have been listing and selling REOs for about 7 years now. We have a "team" that lists REOs in our MLS and they are just like what you are saying. I don't know how they sleep at night. Every listing I get I am tasked with getting utility services initiated in our company name etc... I have yet to show a single listing of theirs that has any utilities on much less any information in MLS. I too treat my REO like any other listing client by taking time to actually do some research on the properties, pay utility bills and submit for reimbursement because I feel that to not have some form of climate control on is not the best way to preserve the value of any property, and these clients have hired me to represent their best interest. I can not compete with the mills either because to me quality is important even if the asset manager I am working with will NEVER know what I have or have not done it is enough that I know whether or not I did my best to protect their interests.
Virginia Bahs
1:36pm • #48

You are entirely correct....This is just the point I am trying to make.  BPO prices have gone down, yes there are plenty of hacks doing them for peanuts.  (Which makes it tough on us).  Everywhere you turn the industry is sliding.  We have a few of them in our MLS system as well.  I burn them every chance I get.  It is breaking out MLS rules and they fine for repeat offenders.  While I hate being a tattle tale, I think for the gross Negligence that is being put out there, something should be done.  There is one agent that does a lot in our area (one of my competitors)... I had an investor interested in one of his LISTED properties.  I called and asked some questions, and I really believe that he hadn't even seen the house.  Come to find out his securing crew takes all the photos and everything it taken from public record (and we all know how accurate public records are...)  I know that our product is sold as is, but it still needs to be represented properly.  

I Just recieved a price opinion.... the offered fee is $42.00   That isn't even worth a tank of gas.  Guess some foreclosure U grad will jump on it.... 

1:36pm • #49
MAR
24
2008
262,877 Points 2 Featured Posts Outside Blog

 

                                                            the saks equation   

Agents are always looking for ways to increase their income base, Rudy, and I would suspect even more so in a depressed market. BPO's are rapidly becoming a popular, hot topic. I have my own theories about the subject, although I've never formally undertaken a BPO for reo; but I have performed countless bpo's on napkins for friends at Starbucks or elsewhere over the last five years using whatever county or public data I could find. Google "The Saks Equation" for more. My three basic questions are: Does the need for an appraisal exists in a foreclosure, tax sale or other lien or default associated consequence which brought the sale about? When would a foreclosure require an appraisal? Wouldn't a broker price opinion satisfy a basic need to determine a reserve price by narrowing comparative sales data? Thanks for great input on this subject because it's really the ticket and has merit when considering value and opinion from every side.

6:59pm • #50
APR
13
2008
I believe the need for appraisal lies on a case by case basis.  Take for instance the foreclosed property that had a "hard life" (distressed, damaged, torn up etc...).  Is it necessary for the institution to get a full blown appraisal for this type of property?  No.  I think that the local real eatate agent has a good handle on the distressed aspect of his/her market.  I can see a valid arguement for properties in market condition, to have the second opinion, or to establish another price point on whether or not to market toward end users or investors.  My issue with appraisals is that when they are hired out of a "pool" that covers very wide areas...they may or not know the market well enough to determine a good value.  I have had that before as well.
8:32am • #51
APR
29
2008

I love active rain for this very reason.  Blogs such as this not only allow us to air our differences and in that process we all learn from it. As a newbie I take to heart as well the lessons to be learned.  No one in my office would even help me; they would whisper around me. I took it upon myself to educate me!  I have been a Realtor for a few years and still I learn every day.  I am open minded. I do not get hurt by blogs such as this. I learn from them.  I am a self taught go getter working in a market that is ever changing in SO. California.  I learn from seasoned professionals such as yourself.  You tell us what is being done wrong. I learn to do it right.  So thank you all for your continued help!

 

Mary

6:51pm • #52
MAY
13
2008

If you want to really know how to make extra money during this crazy market AND help your clients account ask me about the Money Merge Account!

Debra Ewing, Flag Realty Group
9:40pm • #53
MAY
14
2008

The upsetting point is lenders wanting inexpensive BPO's as opposed to quality information.

1:26am • #54
MAY
19
2008

It seems like a lot of banks get a BPO from the listing agent and a BPO from another agent and/or an appraisal.  I've had quite a few times where my BPO was lower but they listed it at what I assume was another agent's BPO price.  In almost all of those cases they end up doing price reductions until the property finally reaches the range where I told them it should be to begin with.  In fairness, though, I think they may have to go with a high list price for a period of time if a PMI company is involved.

9:51pm • #55
MAY
24
2008

It was once said, a journey of a thousand miles begins with one step. One of the lessons in this quote, is that everyone has to begin at the start with one step.

For many REO / BPO Practitioners, starting with one step like our more experienced and knowledgeable counterparts did, is no longer an option. This is simply due to the fact that our country has made poor decisions and this industry has seen a boom in work load that truly exhausted current infrastructure capacities. Ultimately, the industry is attempting to correct itself by providing other avenues to distribute the work load and create provisional guidelines that can attempt to manifest some type of common practice which, in turn will lead to a consensus and allow for a more regulated training program and therefore higher quality. In the meantime, those of you that have been in the REO / BPO industry for years are going to simply have to deal with the newbie in the office who has no clue what he/she is doing.

Let me make a suggestion here. Instead of complaining and arguing, stop and realize that this industry is already burdened with an over abundance of work and if the BPO / REO industry doesn't take the necessary steps to ensure a equitable, formal and regulated process is in place to bring on new agents and provide them with the tools necessary to be successful, then we are going to find ourselves destroying this business and lowering the overall quality to such an abyss that it will take years to remediate and recover. Those of you who have been in this industry for 5 + years know that "years" isn't the kind of time line the BPO / REO industry revolves around. Time for action was at least 2 years ago and yet, I still can't find a true resource working towards change in this industry.

So, what do we do? We get into professional networks, start helping each other and make more of this business that what it is now. We share ideas to better ourselves and we regulate our standards amongst our peers. We look to new generations as a promise of a brighter future rather than a nuisance that needs to be exterminated. Granted growing pains are going to occur but, it isn't who complains the best that will come out the most noble. It's the ones who act and work towards a positive change that will make an everlasting memorable mark in this industry.

To join a FREE REO Professional Agents networking site, visit www.REOPRO.NING.com

Good luck to you all and I look forward to meeting you on REOPRO.

9:23pm • #56
MAY
26
2008

Pardon me while I go invoice my bank REO manager for a high-quality BPO/repair addendum...

:D

 

 

11:23pm • #57
JUN
01
2008

I like many of you, are an information junkie.  I've been in the real estate industry now for almost 18 years.  Occasionally, I get suckered into buying some online get rich quick real estate product.  But guess what?  I ALWAYS learn at least one good thing from all of them and without fail, have recouped my investment and then some.  So, choose your poison wisely folks, but don't stop completely.  There's money out there in a lot of those "schemes".

 

 

Sharon
9:46pm • #58
AUG
16
2008

Wonderful post and great information. Keep getting those listings.

Great point on making sure that you value the property correctly. It's the goal to get these listed as correctly as possilbe.

10:34am • #59
AUG
17
2008
Localism Sponsor

Thanks for the post Rudy,

I agree with you 100%...there are a lot of people getting business that they cannot service

7:52pm • #60

I ran into a woman a few days ago that is a BPO mill - she has a runner take the photos, someone else pull MLS date & upload to the form she does the adjustments and remarks.  How accurate do you suppose her BPOs are?

No wonder my short sales get skewed by "bad" BPOs.

No wonder the unsuccessful short sales become REOs.  Then the REOs are assigned to one of 2 or 3 brokers that seem to get all the REO listings in my area.  These over loaded REO broker don't put complete info in the MLS, don't return calls, etc etc

I was told by one office assistant that [the REO broker] was too busy to call agents.  huh?

8:47pm • #61
SEP
01
2008

You are absolutely right way too many people trying to profit and looking for a quick dollar!

3:27pm • #62
SEP
21
2008

I guess the question is not whether a BPO provider is a newbie or a seasoned veteran. Provided the agent does a good job in submitting an accurate BPO it does not matter whether he/she is a newbie or not.  There are seasoned REO agents who don't know how to do a room count.

5:44pm • #63
OCT
19
2008

I am always concerned when there is a significant increase in any business that promises wealth with little effort. Scott E Gibson, Phoenix Arizona

10:32pm • #64
NOV
27
2008

i love the sales pitch that you can basically become rich by doing a million BPOs. i find them to be a necessary evil, but treat them like i was going to list the property. in my market, which is a rural one, you can drive 90mi round trip for about $80. this has deterred the "get rich fast"scheme locally and theres only about a dozen of us in a 5 county board that are performing good quality BPOs. with the numbers dropping in our local board, i think this will keep a good handle on inexperienced agents getting all their income from BPOs. good post!

11:08am • #65

Rudy- you are sooo right. As an REO attorney, I have seen the industry get very difficult. The new listing agents do not get it. And half the time I am seeing the listing getting pulled by the seller ...

Its a freakin mess.

 

11:07pm • #66
DEC
19
2008
120,034 Points 22 Featured Posts Outside Blog

Rudy,

I have never listed an REO but can tell you that amateurish BPOs and thuggish appraisals are also hurting the short sale niche that I work. I don't know what headaches you might have with an asset manager, but a client with financial problems, no equity and desperately trying to avoid foreclosure can become a borderline restraining order candidate when the following occurs:

  • I listed the house after 2 other brokers didn't sell it. Original list price: 450k, then lowered to 425. Client purchased the home for 425 in 2006. Mortgage balance: 400. I list it at 399 and explain that the only way out is a short sale.
  • After a year on the market (90 days with me), we have multiple offers, the highest of which is 345k. A complete hardship package, title, MLS history and contract are submitted to loss mitigation.
  • One of two things occurs: an appraiser from 2 counties away (maybe Long Island) appears and valuates the place for 385. OR, a lame BPO is done by some part-time/amateur for a similarly non-real-world number. Deal dead. Client suicidal.
  • We contact the loss mitigator and explain to them that the formulaic, brain-dead valuation is mistaken, and that they will net far less if they repo the place in another 6 months and relist after more arrearage, taxes and legal fees pile up in this declining market.
  • 1/3 times the deal dies (cough cough Countrywide cough); 1/3 times the seller takes a note for 40k to make the deal work; 1/3 times we somehow get a sane person to sign off at the bank. 2/3 times the client is harmed.

Bottom line: bad BPOs hurt our industry, keep bad loans on the books, and hurt our economy.  

From my niche to yours, I feel your pain. This rant of mine is very therapeutic. I'm going to repost it on my blog.

7:56am • #67
DEC
28

Feels like being invaded by a thousand used car salesman from Brooklyn! I know how you feel.

11:18am • #68
JAN
02

Rudy,

You spent way too many words and too much time on these parasites. They are just another group of people looking to part your (Hard Earned) commission from your hands. Don't waste time with these so called "experts in REO". If you are good the Banks will find YOU!!!!!

Bob

Robert Cullen
9:28pm • #69
JAN
14

Good group here. Looking for place where there is a balance between 'tell me how I can get all those easy foreclosure listings' and the 'you'll never understand what we go through' people.

(If I may add my favorite free money solicitation  "Only $99.00 and we'll send you the name and phone number of every asset manager in the asset company of your choice!!")

I would venture a gripe; it seems that the Marketing types are infiltrating the asset companies. Increasingly I am seeing commission(s) split 60/40 to the Buyer Broker plus $2000. bonus (or more!) to the Buyer Broker and the 35% referral fee coming from the Listing Broker.

You know there is someone with a great suit and matching blackberry who has never sold a house or had a listing giving a really great powerpoint presentation proving that the secret is to give everything to the Buyer Agent.

(The fact that this weekend I was in the basement of a listing trying to keep the water from the burst pipes from destroying the furnance until the preservation company (FAS) could get there has no bearing on where the value is added in reo sales.)

You got to laugh.

9:20am • #70
JAN
27

Thanks for the interesting blog. I have been doing BPOs for PAS & Ocwen for two years & have a good rating with both but find the listings go to agents who do little in the way of marketing. There's one in my area now that doesn't have any power, is 85K overpriced for  the current market & doesn't even have a yard sign. The lack of effort with respect to marketing seems to be a real disservice to the investor & yet agents like that get many of the listings. REO seems as though it is a pretty "closed" society. I have taken PAS' training, Ocwen's training, and some independent courses in Short Sales and classes with Five Star. I am planning on working towards their designation.  I choose this market as a specialty because I was really disenchanted with the emotional roller coaster of some of the regular residential clients I'd worked with. I work hard, right or wrong - I've been known to paint a room in someone else's house to get it "market ready" & when the Trash Out guys left all the carpet tacks in the hardwood after removing the carpet, I spent an afternoon pulling them out myself. I mean, if it doesn't sell I don't get paid either so I will do what I believe needs to be done to "get'er done!".

7:51pm • #71
JAN
28
212,462 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router

Well one thing about it.... you can easily pick out a certain agent's foreclosure.  Nothing done or nothing after initial services.... most of the houses are not in working order which is in my opinion wrong to just sell the house when it is obviously in bad shape and overpriced for that coneition.  But there is always someone out there that does end up buying,  so I guess why not sell it without putting any effort.

I put effort and pride into the properties I list and it does not matter if it is a REO, short sale or traditional.  I care about the job I do. (not to say that others don't care). Maybe they are just too busy getting all the listings!

1:09am • #72
JAN
29

Rudy:

I think it is simply a sign of the times.  REO/foreclosures are a hot topic and everyone sees them as the gravy train. Just keep doing the best job you can and the business will be there.

4:16pm • #73
JAN
31

Great post. Funny how the negative response is from those who have been doing this for two weeks and resent the fact that experienced agents won't hand out their contact list. The declining prices really *&^%%% me off. I just finished the BPO from hell. New asset manager, bad first bpo, ridiculous comps. I finally said to her that this was a broker price opinion and that the numbers I gave were my opinion. She said she would talk to her supervisor and did and then he agreed with me. Turns out that the 1st agent told them that he based his value on the fact that there was a new developer and the prices would probably rise. Veeeeery professional. This company just went to a pay us a hundred bucks and we'll send you some bpos this year. They're apparently getting the quality they paid for. I told them no so now they call me when they can't find some schmuck to send them money. I used to like this market segment more, when more people knew what they were doing.

8:18am • #74
FEB
03

Yeah, what is this thing with the (BPO) companies lately? I did one for a company in CO, decent drive-by/fee BPO, in a beach community so there were pockets of similar neighborhoods, but spread out over a fairly large area.

Anyway, 1 day after I submit, I get the call: "why is sold comp #3 more than a half a mile away from subject?" (Answer: because that is where the comp is). Instead they actually said, "give us the most recent sale within a half a mile". I said what you would expect about how the most recent sale inside a half mile was twice as big and brand new.  Their resonse, "Doesn't matter. Our client wants 1/2 mile radius."

So I gave them the most recent sale in a half mile radius. (I could not just send that in, so I made statement in comment section about how big and new this particular property was relative to the subject. I guess they don't read the comment section, because that was the last I heard about that BPO).

I don't do BPOs for that company anymore.

6:50am • #75
FEB
07

         There is a lot of good information in this thread.  I have 20 years in real estate and 17 years of REOs as mostly a small intermitant part of my business.  I treat REO listings with full service, including mutiple photos in MLS, accurate descriptions and room sizes, electronic lock box, photo mag advertising, tips on writing a sucessful offer and reasonable accessability and response to all inquiries.  My BPOs are always done with care and professionalism.  My motivation for doing BPOs is primarily expanding and maintaining REO business and getting additional experience with different "systems" and fformats. 
         There are REO owners and managers who refuse to pay for the property presentable and/or having utilities on.  Bad valuations are sometimes a problem.  I am 6 months into a REO listing that is now only $10,000 over my initial "high" list price recomendation. They started $70,000 high due to a bad appraiser opinion. 
         Even with my experience and quality work, I am finding it difficult to develop new business sources.  I get all the local listings from 3 sources, but 2 are only a few a year and the total is less than I would like, especially in this market. 
        There don't seem to be shortcuts.  I'm registering at BPO and REO sites, at least the free ones, and looking at the credibility of some of fee based sites.  For someone with little or no experience a $69 book might be worth it.  But, it would be hard to make money doing BPOs alone.  Best wishes to the newbies, since they might be better than a lot of the lazy "vested" REO brokers.
       I covered some tips for wannabes in my BLOG at       http://activerain.com/blogs/idealnm


Matt Peters, Albuquerque-Rio Rancho, NM                      Matt@REALTOR.com     
(505) 269-4791 . . . .  Your Direct Line to RESULTS
www.IdealNM.com           www.Relocation2Albuquerque.com

2:56am • #76
FEB
23

Rudy, good post. I started doing REO's 6 years ago. Like everyone said its just a fad. I'm just happy we're in this cycle of the market. The number of "agents" was just astounding. We needed a down market to clear out the bottom feeders who think Real Estate is easy money. Market goes down and people try to cling to the latest get rich quick scheme. REO's are hard work and time consuming. What these agents don't realize is the amount of work we do before a property goes on the market is more than their used to doing during the entire listing period.

I for one, won't touch a short sale. Too long to close and no gaurantee I'm going to get paid. I saw one agent that said in the listing comments, commission is negotiable and WILL be changed upon acceptable offer! What the.... I guess I'll just stick with what I do best... REO's.

Good post... we all need to vent sometimes!

3:29pm • #77
FEB
24
201,108 Points 2 Featured Posts Outside Blog

Everyone feels the need to jump in on the band wagon, this is just like the IPhone. Everyone wants one but no one wants to do the work OR get to know how it works!  Don't you know all the Realtors are bashing guys like you because you have ALL the REO market. It's all your fault that you have a piece of the real estate pie and they don't have any right now! Voila - Foreclosure U to the rescue.

HOOOEEEEE!

4:32pm • #78
MAR
05

Hi Rudy!  On the flip side of that, my husband and I have been watching agents outside our area get all the REO listings (because they have been in the foreclosure market (Reno) longer than our market has been in (Lake Tahoe)) and now some of them have over 1000 listings spread over 50 miles in two ver distinct markets that are nothing alike.  The REO's in our area are neglected, half are not in the correct MLS and therefore agents in our market do not even know they exist.  I walked into one the other day to show a client and there was a rotten apple in the middle of the floor.  Think the agent has actually been there?  Another BPO we did the agent told the bank it was a 4 bedroom.  I searched high and low and there were only three.  Think the agent had ever been to that one?  It is so frustrating in our market to watch this.  We just listed a short sale and staged it (out of our own pocket) and who knows how long it will be before it goes to foreclosure, but we want to give it the best bang for it's buck before it goes.  Thoughts, comments?  How do we beat these Reno agents to listings in our market when they have the relationships with the Asset Managers?

6:37pm • #79
MAR
07

Rudy,

I can see your point here. 

I've wondered why less than 1% of the agents are controlling the majority of the REO market share in our area.

I can't speak for you, but I've noticed that that the marketing aspect of REO properties in my area is lacking to say the least.  Typically it's one small picture and one line of information in the MLS.

My real estate team is starting it's second year trying to break into the REO business. 

Sure we're listing a few, but it's funny to me that I can't get these asset managers to look at my product.  I mean we own the market share for retail sellers here and bring the buyer on numerous REO listings .  We have the highest average selling price in our area and market extensively in a variety of non traditional ways.

last month alone we put 4 million dollars under contract, but we can't seem to get any real visibility.

 

 

We've got a whole team that will handle the entire process.  I even offered to come visit these folks and present to their management team.

I always thought the customer, whoever it was, wanted the most amount of money in the least amount of time.

Recently I was told I should offer gifts to asset managers as a way to get exposure. 

We won't go there, we just don't operate that way.

BTW,  I've done numerous BPOsbelow the $100 rate, but I figured it was a way to get additional exposure.  They require a great deal of effort especially when the comps. are hard to find. 

I hope this response is received in the spirit of getting some issues out in the open for some healthy dialog.

Rudy, you seem like a pretty straightforward guy and I like your post. 

It just seems like there are some good agents out there that can't get their pass stamped to join the REO club.

Have an outstanding day!

Ray

2:11pm • #80
MAR
08

IN THE REO BUSINESS, I TALK TO A MASTER REO BROKER FROM CALIFORNIA AND HE BLUNTLY SAID TO ME, __________ THE WAY TO GET REO, IT'S NOT WHAT YOU KNOW BUT "WHOM YOU KNOW". SO BASICALLY WHAT IT MEANS IS YOU CAN BE BETTER THAN THE OTHER AGENT BUT IF YOU DON'T KNOW WHO GIVE OUT THE LISTING ASSIGNMENTS YOU WILL NOT GET ANYTHING. IS THAT RIGHT REO GUYS AND GIRLS?

2:02pm • #81

WOW... honestly, I am enjoying all the responses here... interesting stuff...

 

The issue that has materialized now in the last two posts seems to be the availability of or its the who you know syndrome that gets reo agents business.... And In a sense, yes you're right.  But let me pose this...

Where does any successful Real Estate Agent get repeat business?  From their farming efforts and their clients satisfaction with the service provided.....With us, its no different.  We do a good job for an asset manager, get this they become a client..... Very similar to the client that may use an agent to list and sell various pieces of property that they own...and refer all their friends and relatives business to them as well.  Why is that ok in the res resale world...I mean we all know agents that "own" a town or large development...how do they do that?  They pay their dues.  That was the whole point of the blog to begin with,... that dues should be paid to keep the level ofservice up.

3-5 years ago, there were offices that were turning their noses up at foreclosed properties, acting as if they were dirty or fodder for "bottom feeders".  Well its funny to see how many of those agents are now tryng to jomp on the wagon, since their last 5 years of overpricing houses has bitten them...well on the dark side of the moon.

Hell this is all a moot point anyway....No ones going to lose a house anymore anyway... our Leadership of change has seen to that.

9:27pm • #82

Rudy,

I think you hit an important point there. Several years ago an associate in my office got a call from an asset manager, and decided he wasn't interested. He knew I worked REOs and gave me the call. He was not interested in extra work with reduced commissions AND the stigma of dealing in that part of the market.

I have listed and sold over 100 properties from that source, and they appreciate my professionalism and hard work. Just like any of my long-term multiple transaction multi-year clients, there is some loyalty there. In markets where foreclosures have exploded, agents who have developed loyal REO clients, may get overloaded. The more crazy it gets, the less the asset managers seem willing to "experiment" with unknown agents. 

Several years back, not many agents would do BPOs for the few buck they seem to pay today.  But BPOs are not worth doing unless done right.  Hope of new business can make them worth while.  Hopefully accurate "second opinions" might get noticed.

      

11:54pm • #83
MAR
09

lots of feedback here but in our area, the handful of brokers that get the REO listings are so saurated that they are too busy to return calls, get paperwork messaed up and truthfully I've gotten to the point that I would rather sell a short sale than to deal with an overloaded REO broker.

I have one now that the broker sends me emails - nasty-grams - and the content isn't even relative to the contract I have on one of his listings.  AFter this one is closed, I do not want to do business with his office again.  Period. 

There was one agent that finally took my call and had the nerve to say "this better be good..." - I cannot print here what my response was.

11:51am • #84
MAR
24
Localism Sponsor

Rudy I read your posts on this matter and I can't agree with you more, these guys advertise that they will sell you the asset managers contact information, and then these same agents calling and harrassing my asset managers are the same ones harrassing me wondering were the signed contract is ,  Hello they have work to do !!!!!

10:28pm • #85
MAR
26
156,124 Points

This is really interesting. Overpricing and inexperience spell disacter.

3:30pm • #86

Everyone was a "newbie" at one point - everyone.  Even those with years of experience were a NEWBIE at one time.  I have over 30 years experience as a Realtor but, I was a "newbie" at one time.

I often share knowledge with newbies, or oldies that have questions.  In this area a few agents seem to have the REO niche locked up and quite frankly they, for the most part, think they are holier-than-thou, cannot return phone calls and after the last fiasco with a local REO agent - I'll sell a short sale over a REO any day. 

I know all REO agents are not created equal but please, perhaps some should get off their high horse and remember THEIR beginnings.

Not all newbies are created equal either - many are wiling to put in the long hours, etc.  Surely with all that experience it is easy enough to spot the difference.

4:59pm • #87

You are perfectly right Wendy. I admire when you say humble beginnings. I have an REO guy in my area, San Francisco Bay Area, whose listing is almost 180 days old and still active in the market. It is because he does not know how to do an accurate BPO, does not know how to treat other Realtors, swamped with REO listings. His marketing techniques are the 4P's, just Putiing it in the MLS, Put a for sale sign, Put in the home magazines and Pray that somebody makes an offer. What makes him different from the other season Realtors who are working hard so that these asset managers will take noticeof their abilities. I guess Fannie Mae should get a hand in distributing equally all these assets to all hardworking, seasoned & professional Realtors and not just to a handful few who still adhere to the old school of marketing REO asset. I guess FNMAE

5:14pm • #88

You are perfectly right Wendy. I admire when you say humble beginnings. I have an REO guy in my area, San Francisco Bay Area, whose listing is almost 180 days old and still active in the market. It is because he does not know how to do an accurate BPO, does not know how to treat other Realtors, swamped with REO listings. His marketing techniques are the 4P's, just Putting it in the MLS, Put a for sale sign, Put in the home magazines and Pray that somebody makes an offer. What makes him different from the other season Realtors who are working hard so that these asset managers will take notice of their abilities? I guess Fannie Mae should get a hand in distributing equally all these assets to all hardworking, seasoned & professional Realtors and not just to a handful few who still adhere to the old school of marketing REO asset.

 

5:17pm • #89
APR
03

I notice this blog is over a couple of years old. And to think we are still dealing with the same issues. Make you wonder.

11:17am • #90
APR
05
Localism Sponsor

Funny, I was just about to make the same comment - Here it is April 2009 and that blog is as timely now as it was then!   What a disservice can be done by people when they don't know what they're doing or they choose to do it in a sloppy way because they can!  

 

10:27am • #91
APR
16

I completely agree....so many unqualified agents doing all types of work in real estate

7:23am • #92
APR
18

One must SHIFT with the market. For those willing to educate themselves, ask questions, and learn from those who are experienced, listing REOs can be beneficial to agents and the market in general. It's not a get-rich-quick market, that's for sure, but the quicker we can get REO properties off the market, the better for everyone.

11:32pm • #93
APR
21

I wanted to share this free list of REO asset managers and there website information that I got.  I signed up with just about every one of them.  Now in less than three months I have plenty of BPO's and two REO listings, one of which is already in contract.  Just do what ever you can to get started and be patient.  Good luck.

 



Company



Link

Accredited

http://www.accredhome.com/

Assetlink

http://www.assetlinklp.com/

Atlas 

http://www.atlasreo.com/index.html

Aurora

www.res.net

AVM

http://www.assetval.com/

Badisso

http://badisso.com/

Bankers Assest Management

http://www.bankersassetmanagement.com/

Bank of America

http://reointelligence.com/uploads/bank_of_america.pdf

Bayview

http://www.bayviewfinancial.com/

Brighton Real Estate

www.brightonreo.com

CalReo

www.calreo.com

(CMS) Carrington

www.carringtonms.com

Chrisley

http://www.chrisleyam.com/

Citi Financial

https://oms.citiresidentiallend.com/oms/jsp/login.jsp

Countrywide

http://my.countrywide.com/BizPartners.aspx

Electronic Mortgage Corp. (EMC)

https://www.emcmortgagecorp.com/EMCMORTGAGE/

Equity Pointe

http://www.equitypointe.com/

ETC REO

http://www.etcreo.com/

Executive

http://www.executiveam.com/general/registration.cfm?ContentItemID=Registration

Fannie Mae

https://www.efanniemae.com/is/npdcvendors/index.jsp

Fidelity (LPS)

http://www.fidelityasap.com/registration.aspx

First American

http://www.firstamreo.com/application.asp

First Preston

http://www.firstpreston.com/re_broker_registration.asp

AHMSI (First Option)

https://ahmsi3.com/servicing/home.asp

406 Partners

www.406partners.com

GMAC

REOTRANS.COM

Green River Capital

http://www.riocentral.com/prospectivebroker.aspx

Group Financial

http://www.grpcapital.com/contact/index.html

Goodman Dean

http://www.goodmandean.com/

HSBC

http://www.reotrans.com

Home Eq

http://www.homeq.com/reo/reoProperties.do

Integrated Asset Services IAS

http://www.iasreo.com/workwithus.aspx

Indymac

http://reo.indymacbank.com/reo.ext/presentation/BrokerApplication.aspx

Land America

http://www.lendersreo.com/application.aspx

Lighthouse Real Estate Solutions

https://extranet.lrescorp.com/vreg/index.cfm

Litton Loan Servicing

https://www.littonreo.com/litton/DesktopDefault.aspx

Loan Servicing Solutions (LSS)

14

Keystone

https://www.keystonebest.com/agent_login/agent_login.asp

MDWEBB

http://www.mdwebbinc.com/contactUs.aspx

Nationstar Mortgage

https://www.nationstarmtg.com/Realtors/RealtorApplication_Step1.aspx

Metro Pacific REO

http://www.depotpoint.com/news/?p=126

National City

http://www.nationalcitymortgage.com/

Nations Reo

http://www.nationsreo.com/brokers.cfm

National Default NDS

http://www.defaultservicingllc.com/become_broker3.htm

New Vista

http://www.newvistareo.com/app.php

NPR Capital

http://www.nprcapital.com/

NREOB

http://www.nreob.com/Public/Registration/Broker/RegistrationAgreement.aspx

Ocwen

http://www.ocwenbusiness.com/bs_loanservicing_res_bi.cfm

Old Republic

http://www.oldrepublicdefault.com/Default.aspx

Olympus

http://www.olympusasset.com/agent/agentdata.php

Owen REO

http://owenreollc.com/index.asp

Phoenix

http://www.assetonemg.com/Website/coprofile.htm

Premiere Asset Services (PAS)

http://www.pasreo.com

PMH Financial

http://www.pmhfinancial.com/Registration.htm

PNC

http://www.realtyservices.pnc.com/

Premiere REO 

http://www.premierebpo.com/premweb/Home/ContactUs.aspx

Real Estate Disposition Corp. (REDC)

http://www.redcgroup.com/index.html

Reo Experts

http://www.reoexperts.net

REO World

http://www.reoworld.com/

REO Financial Asset Services

http://www.reofas.com/

Single Source Property Solutions 

https://www.reotrans.com/index.cfm?

SNSC

http://www.snsc.com/ReoPropertiesBroker.aspx

Sun Trust

http://suntrust.res.net/

Tactical REO

https://www.disposolutions.com/clientlogins/dst/default.aspx

US Bank

http://www.usbank.com/

USRES

http://www.usres.com/vendors/real-estate-brokers/

Wachovia

http://reo.wachovia.com/wbreosubscription.aspx

Washington Mutual

http://www.wamuproperties.com/

Wilshire

https://www.wcc.ml.com/Homes.aspx

 

 

5:57pm • #94
APR
25
Localism Sponsor

I am outside of the REO industry but as a manager, I've seen some of my agents do BPO's.  Some things I'm noticing, not necessarily with our agents, but in general, is that they do BPO"s outside of an area they KNOW.     I would imagine (but not sure) that the quality of BPO"s would be evident over time with an agent and that lack of quality would rule them out from getting more BPO's - no?

7:33am • #95

Marcia

That would seem to be the logical answer to your question. but often time the companies seem not to care. I know this pass week I kept receiving an order for a property that was nowhere near me, I would decline, but come the next day there it was again. I guess someone finally took it.

9:37am • #96
APR
29

I thought doing BPO's might be a way to fill in some income gaps in this market.  We charge a minimum $125 for exterior BPO.  $150 and up for multiple photos or interior.  I should say we used to charge because I have decided I have taken just about enough abuse.  Someone who has no idea what it is we do is arguing with me about some details they see as errors and I see as an attempt to give a valid, honest price in this market.  The killer was when I was told this particular company does not allow total average of listed and sold comps to be in excess of 360 days.  I tried to explain to no avail that I just try to stick to reality.  Anyway, I am sure I will not be hearing from that company any time soon.

REO properties have been interesting for our market, a summer resort community.  We do not have very many short sales or foreclosures and banks seem to want to market properties they can acquire here.  It is beyond my comprehension why a bank would hire an REO company who places the listing with a broker out of the area, who thinks a buyer's agent will just do all the work and they keep half the commission.  I have had a few situations where the broker has never even been to the property let alone give any details.  I do understand that someone is sitting in an office halfway around the world and finds brokers in a 25 mile radius and thinks they are all set.  Big problem here is the broker has to fly over or take a boat.  Although we probably have a few dozen REO's, the banks and/or their agents have made showing for a quick sale nearly impossible.  We have scores of offices who would jump at the chance of handling REOs and getting them sold in a timely, efficient manner.

12:46pm • #97
MAY
09
127,422 Points Localism Sponsor

This is an interesting business.  Amazing how many companies out there are getting realtors to give them free BPO's with the understanding that if they do 15-25 of them they might get a listing. They pay them zero for the BPOS.  Hungry agents.

 

8:42am • #98
MAY
20

Rudy,

Aside from incompetent BPO agents, I have had to deal with competing REO brokers that deliberately overprice competitors listings by giving outrageous second opinion BPOs. One competitor gave an as-is value of $140K. It sold after about 10 months for 40K. The seller lost a ton of money because I could have sold it for 60K if it had been priced reasonably.

Amazing how low some people will go to prevent someone else from selling an REO.

 

Phil

1:16pm • #99
MAY
21
451,664 Points Outside Blog

I have only been doing REO for 2 years..and I can see where a seasoned agent like yourself, would get frustrated at all the newbies..and wannabes... :)   I am lucky to have gotten in..and I know the market is flooded..but the cream will always rise to the top...(you being the cream :)

7:43pm • #100
JUN
07

Don't you just love capitalism, and the ability for anyone to be able to do anything.  Someone learned how to sell themselves and got in.  I agree with you as I see a bunch of newbies that are taking my business away as well.  I was shut out initially, as I had limited ot no experience, but after a few hundred BPO's and a hundred calls to the companies I was dealing with, I received my first listing and am now in the business or REO's.  I think the banks are going in and weekding out some of the folks that are not providing the best service, and for those of us that know what we are doing and do what is best by the client and sell their homes in the quickest amount fo time, for the right price the first time, we will survive and thrive, and continue on.  Best wishes to all the real REO folks out there.

9:40am • #101
JUL
29

I agree that the quality has decreased and thus made our job harder!  However, a Broker's Price Opinion is simply an OPINION and not gospel.  In a shortsale situation most banks/lenders will listen when the are SHOWN (ie comps) as to why a BPO is not accurate! 

Newbie Jim :)

2:50pm • #102

Way over simplified my dear Newbie Jim; to challenge an erroneous BPO is much more than just providing accurate comps.  Inflated BPO's have killed many many transactions, traumatized many others.  Inflated or "bad" BPO's add more work to everyone's work load.

I have a short sale listing where the BPO agent never even went inside the property - Lord knows what he/she took pictures of because it wasn't my listing.  The BPO came in $35k - $40k higher than it should have.  We literally have to "wait it out" to give enough time for that BPO to "expire" before the negotiator is able to order another BPO. 

Needless to say, that original buyer is long gone. 

How do I know the BPO agent NEVER went in the house?  Because I have the ONLY key - not even the owner has a key to the house.  The negotiator actually suggested the BPO agent climbed in a window.  Yeah, right.

Bad BPO's hurt EVERYONE.

4:37pm • #103
SEP
20

"Overloaded REO broker" - I like that.

And i agree with an earlier comment from Wendy about this challenge. But honestly - I am fairly "new" to listing REO's.  I have only been in the biz 3 years - and listing REO's and doing BPO's for about a year.  But I'm very good at it.

You make a name for yourself. It's like anything else. Reports get done accurately and quickly - things start to happen. I get special requests from my BPO companies who can't find a good agent to do BPO'S in certain areas - high end areas! lol

Anyhow - the thing about "overloaded reo brokers" is - they are pros. they have staff that cut TO THE CHASE.

I don't have an office dedicated to my listings. it's me - and the front desk. What i see is soooooo many agents showing my reo's - and they have NO IDEA that they're completely wasting their time. they send me offers that are like 80k below asking. they spend countless time trying to contact me to "see what the bank wants.."  blah blah blah.

the reo pro's - don't have time to call back some "schlub" (sorry but it's true) who makes 20k a year and doesn't know what they're doing to answer some silly questions.

i am a little nicer - but even with me - i have 4 reo's - 1 in full - 2 a week away from full cont and 1 about to hit the market.  and i don't return phone calls that start with..."yeah i have a few questions about your listing on..." - when i already have an at or above asking price offer and the thing is all but wrapped up.  and this agent calling me - in my little experience - is going to ask me stupid questions and then send me an offer that's 50k below asking price - when it's PRICED TO SELL AND PROBABLY BELOW MARKET - and they don' t know that. 

 

that's THEY'RE problem.

 

so i think the reo pro's don't return phone calls - in general - or to a large point - because TIME IS MONEY. and the AM rep doesn't really care about the little deals that get messed up - they just want the product MOVED - PERIOD.

emails are to the point - phone calls are minimal.  get it ready to list - list it - get offers - get highest and best - get it into contract - period.

that's the real deal with reo's.  that's the "secret".

and to the larger point of the original post - i would say that the "newbie's" who don't get what i am writing about - or don't know how to perform an accurate bpo - will definitely fall by the wayside. once they realize how much work can be involved in doing a GOOD bpo - and they're getting paid $50 for them - they simply WILL NOT HAVE WHAT IT TAKES TO continue.

for us - the agents/brokers that are committed - sky is the limit - now and for the future.

9:43am • #104
SEP
24
189,198 Points Outside Blog

I get these emails all the time. The monthly fee for their "service" they try to keep low so it looks like a good deal. I've been to a couple of thier webinars but they dont hold my interest. Currently i work for a REO broker and business has been good.

5:13pm • #105
OCT
11

Well said Sir

 

Aaron

http://www.Portlandhomeauction.com

9:59am • #106
NOV
19

Fear of Double Dip in Housing.

Here are the latest numbers:

  • Percentage of U.S. households behind on payments, but not yet in foreclosure: 3.4% up from 1.5% a year ago.

  • Number of homes listed for sale in the U.S.: 3.63 million, down 15% from one year earlier.
  • Forecast by Amherst Securities Group of upcoming foreclosures in next two years: Seven million homes
  • Drop in average housing value since April 2006: 30%
  • Percentage of U.S. households 30 days or more overdue: 12.4%, up from 8.6% one year ago.

 

Carmen Arruda Fidelity National Title
7:14pm • #107

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Rudy Baker

Burlington, NC

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Century21 First Choice Realty

Address: 3280 S. Church St , Burlington, NC, 27215

Office Phone: (336) 584-0021 x 23

Cell Phone: (336) 587-9599

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