Working with a person or a group of people presents conflict in many levels of communication if it is not handled well. My early blogs about learning different personalities does help us avoid or at least managed conflicts with others but the truth of the matter is conflict will always arise and we need to at least know how to handle these matters.
Being in a group of people with different personalities, it is very easy to see a lot of conflicting personalities with different prospective in doing business. But one thing you'll see is that how people interact with one another and how they perceive each other. Different styles of communicating information will obviously create some sort of influence to others. However, the truth always prevails regardless how good the initial information come across to people.
The true spirit of human nature will always come out as to what is reasonable and what is good for people. Information can only be taken to an extend but human instinct of finding the true definition of this information will prevail and will always succeed.
To handle conflict is to be open and true to your heart. Always look into what will benefit others and not so much focus on what will benefit you. Focus on the good things and not the bad things. The moment of knowing what to say when facing a conflict with someone is the willingness to accept your own faults and the willingness to work it out for the sake of goodness. We all have to allow that all people including ourselves will make mistakes and that no one is perfect.
Focusing on doing good things for others should always be emphasized during this time which will help both sides to compromise and accept each others faults.
Going thru this process will help us also to learn how to deal with conflict and it is also a good opportunity to improve the relationship to a higher level of commitment.
Love your neighbor as God loves us. No one is perfect but God who is perfect still forgives us. So how can we not be forgiving when we are not perfect ourselves.
I like to use my coach or office manager as a team therapist sometimes and carry the conflict to 3rd parties, as it deters future incidences