MY FIRST AR LEAD THAT CLOSED - OR - THE MOST RESILIENT CLIENT EVER - OR THE FAIRY GODMOTHER DELIVERS - OR - WOULD YOU LET THIS REALTOR REPRESENT YOU?????

TANYA (my First Time Home Buyer) and me at her closing
10-31-08 @ 1:00pm
THE STORY: Tanya contacted me after reading my profile on Active Rain - she was a first time home buyer and needed information on the process and how to start. Tanya is a delightful young lady, a nurse and a mother with a long distance marriage!! I referred Tanya to Rob Turner who got her immediately qualified and gave her the info so that she could decide on her price range. Tanya, a friend and I started looking at houses. It did not take us long to find the house that suited Tanya's budget, the location where she wanted to be and the type of home she wanted to share with her son and husband. Cute Bungelow located in Campbell County not far from her son's school!!!
THE HOUSE: So after completing the negotiations and getting a ratified contract we started the inspections......OH ME!!!! First - there was the Home Inspection where we found: Termites, rotten floors covered with new carpet and vinyl, Radon, faulty Electical work, plumbing issues, and mold. Then there was the well flow test that showed only 1 gallon per minute of water. Tanya had already spent $1000.00 in inspections. And we still had to do the septic and the lead water test after the well issues were handled! I would call Tanya with reports, I would investigate and give Tanya her options. Tanya kept her head and worked with me, the listing agent and the Seller through it all. Not everything went smoothly for the repairs, remediations and mitigations but we worked it out between all of us. The house was fixed, the Radon mitigated, the well Fracked (look it up!!), the termites remediated....you get the picture! And poor Tanya was in England for 2 weeks trying to enjoy being with her husband and being afraid to open her emails from me!!!
THE CLOSE: We were supposed to close on 10-30-08 but due to the Water Lead Test, the final touch-ups and inspections we were delayed for a day - YES - just one day!!! AND then we closed!!! Halloween Day - 10-31-08 @ 1:00pm with Rob, Tanya, her friend and me all present at the closing - we had been through this ringer together and we were all going to cheer Tanya as she signed on the dotted line and became a new home owner.
THIS IS WHY I LOVE MY JOB!!!!! I get to be part of a wonderful family starting a new chapter of their lives! And the problems....well it's my job to make sure they get handled for the good of my client and to make sure my client is well informed!
Oh and the Costume - Hey it was Halloween and I had to be at a Halloween Party at the Grace Lodge Nursing Home for some very special people right after the closing. Tanya was very understanding and in fact played along for the photo - I told you she is a GREAT CLIENT!!!!!
Posted by:
Kathy Carson, ABR,GRI
RE/MAX 1st Olympic
kcarson@jetbroadband.com - 434-660-4025


Kathy Carson, ABR, GRI
Realtor - Licensed in Commonwealth of Virginia
KathyCarson25@gmail.com
434-660-4025
John Stewart Walker,Inc.
3211 Old Forest Road, Lynchburg, VA 24501