Here' a question - and I will have an answer later in the post - who is buying homes by using social/new media? Is it truly Gen Y or Gen X? Is it only tech-savvy people or, as some say, people buying into the now-mainstream Social Media environ (Social Media now mainstream per Forrester: http://bit.ly/332kHL)?

Is it people who are joining Twitter, or LinkedIn? If so, in order to attract these people, whether professional contacts or more on a personal level - are your posts more personal interaction than business - at least at the start? Do you continue to have conversations with people who have similar interests and passions outside of the world of real estate? It's a good idea to do this - and you may well find that your business prospers because of your involvement in social and new media!

So who is buying and selling? Let's take a look - Our company focuses on the fact that females make up 85% of purchasing decisions that affect the home (http://www.wcr.org/LeadingWomenMay2008/tabid/196/Default.aspx).

In fact, women lead men in their involvement in the social media environs (http://www.businessweek.com/technology/content/may2008/tc20080516_580743.htm). Statistics are here at this study by Rapleaf: http://business.rapleaf.com/company_press_2007_11_12.html, including data on Facebook, LinkedIn, MySpace and Plaxo (Twitter is not included).

Our opinion is then, that women, often involved in blogging and other social/new media environs, are the ones purchasing homes, sometimes as a result of their involvment.

For the real estate professional, activities like posting listings, driving people to your site, even posting new blog entries is all well and good, but can't substitute for the human aspect of it all. Even the term "personal branding" has a key word that designates what business of today is about - the person; the human, the face behind the words on the screen.

Twitter bud @ChrisBrogan is an adviser to businesses, and his blog frequently stresses the relationship side of bringing social and new media to the enterprise (www.chirsbrogan.com). Chirs avidly pursues more than just the enterprise segment of the Twitter phenomenon. As someone who clearly outlines strategy and tactics for using social and new media for the enterprise, Chris nonetheless never loses sight of the fact that he loves humans and that the love of humans and their interaction is what drives him to huge productivity yet also to being down-to-earth personable with those he meets, online or otherwise. It's a characteristic that can be both innate and learned, and serves him well in his business as well as in making new friends across the globe.

You might want to keep all this in mind as you enter the social media sphere of influence. One thing I know - if you go online to any of these and are pure business with no social interaction, the welcome will be weak. Just like IRL (in real life, not Indy Racing League), relationships are made to be nurtured and fed - and not faked, but very, very real. If your sales strategy is without the human aspect, your entry into social and new media could well falter (or someone may call you out on what feels like "spamming" them). 

The connections I've made online often morph into real-life friendships, with real-life meetups (or "tweetups" when on Twitter), as well as materializing, over time (just like real life) into business opportunities. Nothing better, in my opinion, given today's focus on online interaction, than to meet people in real life that you've met online, especially when those same people are as interested in your success as you are in theirs. Often, it's the helpful atmosphere that prevails. How better to interact with potential clients - who may, as we Realtors like to see happen, also become friends.

Whether it's a relocation lead, a local homebuyer or seller, or helping someone become a bit calmer when buying or selling a home (oh the potential frustrations), there's always the possibility of business flowing your way.

 
Post is included in group: Real Living
Post is included in group: Technology
Post is included in group: Web 2.0

11 Comments on Social/new media - who's buying/selling real estate

NOV
07
2008
Outside Blog

Good point!!!  Market to the decision makers.

12:40pm • #1
652,818 Points 9 Featured Posts Outside Blog Called Shot Master

Thanks for sharing. I am ramping up my social media and ver careful to not be too "business" focused.

12:44pm • #2
3 Featured Posts

This is a very good point. It's like every other form of networking, it needs to have the personal aspect first. You wouldn't go to a Chamber mixer and just walk up to people and say "I have this great listing, here's the info sheet" or "I'm the greatest loan officer in the Valley, here's my rate sheet". You make personal connections that may lead to business connections.

12:53pm • #3
102,732 Points

Gina,

Your right, but nothing beats that personal touch that face to face.

Take care!

RJH

1:18pm • #4

GREAT info!

Kelly
1:34pm • #5

Richard - Exactly...

Chuck - It's good to have the connection just to have the connection. That said, there is kind of an "auto-follow" mentality for some. An example - would you "follow" someone on Twitter just because they "followed" you? Or would you look at their profile to see what interests, if anything, you have in common so you can have conversations with them. It's kind of like focusing your energies on those with whom you may actually become friends as well as business partners. I find that's how I like to work, anyway!

 Beth - Completely!

RJH - Point being, the personal touch comes after the initial online experience. There are Tweetups and Meetups all over the place, both locally and in cities far from local online friends. It's a basic desire to connect in person after connecting online, even if the relationship is primarily a business one. Similar to golfing with the clients, or having coffee with a client. With internet leads, these interactions take place after the initial conversation via email or on the telephone. Social media is never meant to completely replace face-to-face conversation. It's an enhancement, if nothing else.

Kelly - Thanks for reading!

Gina Kay Landis
3:09pm • #6
NOV
10
2008

If nothing else all of the new social media gives us an opportunity to learn, grow and see new possibilities that lie all around us in the new marketplace.  I think we have everything to gain so long as social networking is part of an overall effort to market our services.  It's meant to enhance, not replace.

5:30pm • #7
NOV
11
2008
2 Featured Posts Localism Sponsor Attended Rain Camp

Good post. The human aspect is crucial. I sometimes lose sight of this and get too involved with the computer, blogging, etc.

3:50pm • #8
NOV
20
2008

Stacey - It is so right - meant to enhance, not replace.

Eileen - yes... the human aspect is crucial.

All - Did you know you can set an alert to Twitter that you've posted to your A/R blog? Review your profile; there's a link to Twitter (haven't signed up yet? go to www.twitter.com, watch the video and get started! Check with me if you have questions, I'm @ginakay on Twitter).

9:44am • #9
NOV
21
2008

Interesting info! I'm new to blogging in general and have yet to delve into whatever the heck Twitter is (although this is the umpteenth time I have seen it referenced!) but you just bumped it up higher on my "to-do" list. Fortunately, I have the face to face part down and am only hoping that this technical stuff will help get more faces in front of me.

7:22pm • #10
NOV
23
2008
170,555 Points 2 Featured Posts

My feeling is that social networking is only the beginning to establishing real face to face relationships with clients.  I also wrote a recent post about women and their buying power.

4:33pm • #11


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Gina Kay Landis

Dayton, OH

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Home Experts Realty

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