So, of many of the big lenders, I hear a lot about Countrywide.  They're here to help people. They want to work with people.  They want to help people avoid foreclosure.  Awww, its warm and fuzzy isn't it?

Actually from the Countrywide website their Code of Ethics features :

Doing the Right Thing
We have the responsibility to do the right thing for our customers, shareholders, communities and one another.

Its an untruth (lie) from what I can tell.  A PR dream come true, but its going wrong.  I, for one, can't stop fighting for my clients.  They are NOT doing the right thing for their customers, or the communities.

I do a lot of short sales.  Hey Countrywide, those are YOUR borrowers, trying to avoid foreclosure.  These are YOUR borrowers who have lost their jobs, their health and their dignity in many cases.  These are YOUR borrowers who have jumped thru every one of YOUR hoops to get to a successful short sale.  And hey , you know what Countrywide?  You are getting market value.  You have an asset, that to this point, is well maintained and being marketed properly.  Oh, and Countrywide, you have an offer - and this offer is from a buyer who really wants YOUR asset.  Did you know you have YOUR borrower, the realtorS, and the buyers ALL JUMPING THRU *YOUR* hoops to get the short sale successfully completed?

Yes, we are.  We have, and we continue to do what YOU SAY.

So, why is it that you've cancelled SEVERAL of our short sales in last 2-3 weeks? Yah, would that be the same time frame you are on the news and in the press and telling the government that you're HELPING PEOPLE?!  Yes, it would.

Was it too much for you after working with YOUR borrower and their realtor for MONTHS to give a courtesy call before cancelling?  To give a reason before you closed the file? Or to at least confirm your closure of the file MADE ANY DAMN SENSE AT ALL?

Here's an example:

You were waiting for the first lender to approve the sale (you are in second position).  That's ALL you were waiting for.  Nevermind the months you put us thru of needing extra docs, needing docs sent, resent and resent again.  Nevermind the explanations and updated statements you needed and always got as soon as you asked.  So we sent you the approval to be told you cancelled /closed the file.  Why?  Because after the MONTHS you put us thru, the buyer walked.  But guess what, without ANY glitch at all, we had a back up buyer and submitted you a contract and new updated estimated HUD.  NOTHING CHANGED FOR YOU.  YOUR NET $$ TO YOU DIDN'T CHANGE. THE TERMS DIDN'T  CHANGE. NOTHING CHANGED except the buyer name and you closed the file.   Hey geniuses , the other bank is going to foreclose because after you delayed this for months, they're done. 

I believe now that for some warped reason, this is your goal.

Is the government bailing you out if you foreclose but not short sale?  What is your incentive here? 

That is just ONE of a half dozen examples I could give you of what you've done to my clients in just the last 2 weeks.  These are YOUR borrowers Countrywide.  Do you care?  (wait, I know the answer to that, its ok, it was a rhetorical question anyway, no need to answer).

(If you read some of my past blogs, I used to be a big Countrywide supporter, I 've had good luck, things have changed since the bail out plans and new guidelines.)