A lovely man I know works in Manhattan and pulls over $1m in salary and bonuses a year.

He is the VP of sales for a major international health products company.   If you have ever had a cold in the USA, you have bought his one of company's products.

This man sends out hand-signed notecards to his addressee list every month.  The addressee list includes clients and referrers.

He hires a college student and pays her from his own checking account. She is not an employee of the company: she works solely for him.

He gives the student a list of his addressees, their addresses, and their personal interests: golf, Parisian art galleries, wedding of daughter, etc.

The student clips articles on the topics of his list from paper versions of NY Times, Washington Post, SF Chronicle, and other newspapers and magazines he subscribes to for this purpose.  Paper versions because paper is far more personal than print outs of websites.

The student hand-addresses the envelopes and adds a postage stamp.  She adds an address label to the top center of the envelope flap because this is the proper etiquette of personal mail among the elite.  She does not run it through a postage meter.  This is because envelopes with computer-generated addresses and metered postage have less than a 9% chance of being opened.  A hand-addressed envelope with postage stamp gives the envelope a 80%+ chance to not only be opened but read.

Personal note here:  chance of being open and read would be even higher if my lovely friend purchased an embosser with his return address.  Each envelope must be hand-embossed for the image to appear.  Hard to do via machinery.

My friend's wife buys bulk note cards with no text in various designs.  Again: sports for guys, florals for gals.  The student hands the press clippings, note card, pre-addressed and stamped envelope to my friend. He adds a short personal note in pen like "Read this and thought of you, John Doe." He has been using this technique for 25 years with huge success.

 

You may not have a wife to buy your notecards but you can easily find a very competent college student who will work for $10 an hour as long as she gets a great letter of recommendation from you.  Female and gay guy students are far more reliable and sensitive to personal nuances than hetero guys.

You can buy your own blank notecards.  Florals for women, sports for men.  Just be certain to send the right guy the right sport.

Go get 'em!     LauraV

 
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9 Comments on The power of frequent personal notes to clients and referrers

NOV
09
2008
1 Featured Post Localism Sponsor Outside Blog

Couldn't agree with you more, Laura, on the power of handwritten notes. It takes a little more time than shooting off an email, but the payback is worth it.

Peggy

7:36pm • #1

Great blog Laura.  I love to send and receive personal notes.  The newspaper clipping are a big plus too.

 

8:46pm • #2
Localism Sponsor

The personal touch always seems to be the correct way. 

 Your right about the handwritten address on a letter or postcard being opened.  I throw most stuff away if I don't know the sender; but, I usually open a letter if it is writen by hand.

11:45pm • #3
NOV
10
2008
3 Featured Posts

Thank you Laura, that is the old way and it is still by far the best way to do it, upclose and very personal, it you just write TWO notes a day, you will have a lot of them going out every week. They will reach your audience.

Antonio

10:29pm • #5
NOV
22

Excellent blog Laura. Here is another tip.. You may not always work directly with the CEO, so remember to send a personal note to the staff member as well. I have sent notes to the receptionist who only answered the telephone, praising the individual's excellent customer service.

10:11am • #6
139,047 Points 4 Featured Posts Outside Blog

Of all of the marketing ideas, I've found this one consistently out-performs all of the others.

8:23pm • #7
NOV
24
192,071 Points

I started out sending congrats cards to newlyweds and it turned into a monthly newsletter especially for newlyweds.  It is well received.  The newsletter is printed but the addresses are hand written.

6:55am • #8
MAR
07

What I do is, I purchase postcards by the bulk send it to each of my clients and prospects on their b-days (if I have it) or at the beggining of each season.

 

it works!

8:40pm • #9

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Laura Vestanen

Point Roberts, WA

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Professional Notary

Address: Address and directions provided when you call, Point Roberts, WA, 98281

Office Phone: (604) 484-3681

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