In today's world of residential sales you may find yourself waiting and waiting to get an answer on an offer from a seller and then approval from the bank. As a buyers agent, I submit the offer and hope to get an answer within a couple days or a week. The seller may be all in favor of the offer but may not have the $$ to pay off their mortgage. This is when we hope that the bank will agree to take less than the amount the current seller owes, also known as a short sale.

As a buyers agent, many times there is no reply from the owner. The listing agent may not give written feedback because the seller cannot agree unless the bank agrees to take less. In Ohio all offers must be presented to the owner. Many short sale listing agents do violate this law.

Suspicion quickly leads many agents and buyers to believe that their offer never was presented or it was shopped. If I as a buyers agent press for an answer, the listing agent could avoid me completely. This would not be ethical but it would take allot of time and effort to file an alleged ethics charge.  If there is no violation then I really look like a fool, as well as having burned a relationship.

 

What to do! Your thoughts? Would you do anything different?

 
This post has been included in Ohio Information

6 Comments on Short Sale Offer Dilemas, Did my offer get presented?

NOV
12
2008

Hi Kevin ... this is a great concern and a great topic too.  In Illinois, we actually negotiate the contract price, terms etc. to an agreement that is actually ACCEPTED in writing by the owner/seller who is upside down on his mortgage.  The acceptance is conditioned upon agreement of the lienholders to ALL negotiated terms, conditions and pricing.  We get a copy of the signed contract with that "contingency" included.  This assures that the contract was accepted by the seller.  It assures that the lienholder eventually knows they have a real buyer with real terms.  The lienholder approval functions like any other condition of the contract such as a mortgage contingency or home inspection.  The buyer can even put a time frame on that contingency which provides incentive to get that completed in a reasonable time and allows the buyer to control how long they are willing to wait for the answer from the lienholder.  They can always extend the time if it is not met, just like any other time-conditioned contract provision.  I think the key here is educating the parties so that they really understand how this works keeping in mind that the lienholders are generally not going to reply fast.  I usually explain to buyers who need to be into a home by a specified date that these properties may be great buys ... eventually ... but they do come with situations beyond anyone's control that might not allow them to close and occupy by any given future date.  Ally

8:28am • #1

Ally

We have many listing agents that do that process as well. The problem that many listing agents are not responding to offers. Sometimes this may be a result of sellers who have given up and since the bank does not own the property, nothing gets done.

Thanks for your input!

Kevin

8:56am • #2

It's always difficult to make suggestions about doing business in a different market.  (We both know that all real estate is local, in many ways.)

When you aren't getting a response from the listing agent, escalate, and document.  Email makes it easier than it used to be, but sometimes hard copies work best.  I start with email follow up to the listing agent ("My client has asked me to follow up with you to see if there is a response to the offer I submitted on 123 Main Street on Nov. 1, 2008...")  cc to listing broker; cc to buyer client (WITH BUYER'S CONTACT INFO REMOVED, OF COURSE).  If there's no response, follow up letters in hard copy by certified mail to the broker.  CC's to the buyer's attorney are always a nice touch.

When working as a buyer's agents, it is our responsibility to share our professional opinions (advice) with our clients.  This sometimes means sharing the well-deserved reputations of some of the agents we have to do business with.  ("Mr Buyer, I want to warn you that I've done business with the listing agent on this property before and had trouble getting a timely response.  This looks like a nice property, so it's probably worth the effort...) In no way am I advocating violating the Code of Ethics, but I used to be too nice to share truthful information about what we deal with every day for our clients.

Joan Prout, RE/MAX Villa REALTORS (NJ)
9:26am • #3
4 Featured Posts

Hi Kevin:

For me short sales are hardly worth the effort involved.  Here is an example of why I feel this way.

On 21 February 2008 I wrote a contract on a short sale townhome in the Fredericksburg, VA area.  It was ratified in a fairly timely manner.  Seller agreed to sell on the terms and conditions written by the Purchaser (I was working as a Buyer Broker for a long-time friend and client).  Every time I called to check on status of the bank signing off on the contract I received one answer after another.  Asset managers changed time and time again after I heard that the asset manager(s) had so many contracts they were involved with that they did not have enough time to review them.  We went back to look at the property to insure we wanted to go through with it after a few months had passed.  What was once an occupied home (albeit by renters - which we have since found out is a NO NO) was now vacant.  The former renter told us that he was paying a hefty price for the home and that was OK with my investor client.

Months passed and still not signatures by the bank.  Finally, we told the listing agent that we wanted to walk from the contract because the settlement date agreed upon (after several changes) had long passed.  The listing agent tried to convince us that the bank was finally coming to see the light and asked if we would hold on for a few days.  We agreed.  When I called to follow up on that most recent conversation I was advised that the bank wanted to adjust the price higher than the agreed upon (by the "upside down" owner).  We went back and said "not only no but hell no" to their proposition.

We sent in a release from the contract and it was (eventually) signed and we went on our way.  If you have stuck with me thus far you may recall that the original contract was written on 21 February 2008.  It was ratified a few days later.  We asked for the release in September!!

Nine months of waiting.  Waiting in spite of having a ratified contract.

Think I will do it again?  That was a rhetorical question my friend.

1:41pm • #4
NOV
13
2008

I completed a short sale in October where the original Offer to Purchase was accepted in March.  Full packages required by 1st & 2nd lien holders completed in March.  1st lenders represented left, package disappeared.  2nd representative came and left. Package #2? Lost.  3rd representative takes over. Lender number 2 changes their mind and increases amount they'll accept....I'm sure the buyer felt there was a problem on my end, but there is nothing I can do to change that.  Fortunately his broker and I had done a number of transactions and he understood what was happening.  The bottom line is, that although the eventual purchase price can be attractive, the process to get there can sometimes get ugly.  Doing a good number of short sales and FDIC properties in the late eighties and early nineties, I believe that most of the problems are not with the listing agents, but with the lenders.  They don't have their process stream lined and unless they agree to a short sale before the property is listed, there will be a long, bumpy road ahead of you.  But if the listing agent doesn't understand the process, walk away early and quickly as the transaction will likely not close.

Mike DelRose
5:15am • #5
NOV
14
2008

Ed and Mike

Thank you for your input on this subject. Many buyers have no idea what to expect in this marketplace. In my market and I am sure many others the lines of comunication never get set or used and next thing you know the property is showing as pending without a responce on my offer. This is the frustration that I am venting on.

I am sure we will all be pros soon!

Thank you for your input

11:19am • #6

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Kevin Duffy

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