We all had to sit through this boring class learn about how many days to turn in a deposit check, and how long you have in order to request an EDO (Escrow Disbursement Order), but what they did not teach you was common sense.

I was reading Jim Crawfords Blog about the Potty Stop, and got me thinking.  This is so very true.  So I have composed a list of items that Real Estate School should have taught you, but didn't

  1. When showing property please do not show up in Shorts and a Tank Top it may be inappropriate.
  2. Make sure your clients and your self have fully gone to the bathroom prior to showing property. We do not want any accidents when I tell you that you cannot use the bathroom.
  3. When making appointments.  Keep them or if you cannot Call to Cancel.  If you don't call I expect to read about you in the obituary.
  4. To open the sliding glass door make sure you click to open, and their is no stopper or wooden bar to hold it back.  (I just had a realtor break a sliding glass door in my clients home)
  5. When under contract make sure you actually have the escrow deposit checks prior to telling the realtor you have them.
  6. Make sure you do not tell the realtor that your buyer is approved if he or she is not.
  7. When stepping in dog shit or gum outside, make sure you clean it off before entering a home you are showing.
  8. When showing property with children make sure your customers are equipped to handle them so they do not break anything.  (Mace can, a hitting stick, and a leash)
  9. Make sure you bring a business card so you may give to the owner or listing agent.
  10. When showing the home do not pull on or tear drapes.
  11. When talking to other realtors remember if you have nothing nice to say do not say it all.
  12. Please remember the objective and that is to get the deal done not who is right or wrong.
  13. Please do not act as a lawyer when trying to represent your client.  As they are not a client they are a customer.
  14. Please do not bring your bathing suit and go swimming in the property you are showing.  (yes this really happened)
  15. If you have not eaten please do not help yourself to the my client's food in the refrigerator.
  16. If it is a hot day, and you see bottles of water in the refrigerator THEY ARE NOT YOURS so please do not let your clients take them.
  17. Please return phone calls within 4 days.  After 4 days it becomes very rude.
  18. If you do not know the answer to a question do not make it up.
  19. If there are pets in the home do not let them out of the home.  If you accidentally do so then call the agent to let them know.
  20. If there is an alarm code please do not forget it, and when the alarm goes off do not just decide to go on to the other house without letting anyone know.

Most of these scenarios happened to all of us.  You think that we would have some common sense, but many do not.  Here is wishing we all need to go Back to Real Estate School.

David Serle

Vice President/Managing Broker

RE/MAX Services

561-912-3500 Office

561-912-3502 Direct

561-756-3104 Mobile

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55 Comments on What They Did Not Teach You in Real Estate School!!

NOV
14
2008

Wow, those are wonderful (and funny) tips that I certainly wasn't taught in Real Estate school. Especially the one about going to the potty before showings.  I'm not quite sure how to tactifully ask a grown man or woman if they've taken care of business before we leave my office though:)

Erika Rogers
10:42am • #1
110,986 Points 9 Featured Posts Outside Blog

Erika, thank you for your comment.  Just ask them if they have gone pee pee or poopy. They will understand.

10:44am • #2
Outside Blog

Wow, those are wonderful (and funny) tips that I certainly wasn't taught in Real Estate school. Especially the one about going to the potty before showings.  I'm not quite sure how to tactifully ask a grown man or woman if they've taken care of business before we leave my office though:)

10:48am • #3
Outside Blog

sorry, I had to re-submit my blog, I forgot to log in first:)  I'm still having trouble with the pee pee and poo poo:) Got any better ideas?

10:49am • #4
110,986 Points 9 Featured Posts Outside Blog

Just have them sign an agreement that they will not relieve themselves at people homes.  They are required to give you at least 30 minutes notice so you may drop them off at a Wendy's or Burger King so they may relieve themself.  It works for me.  Lol.  Thanks Erika for your comments.

10:54am • #5
Outside Blog

You are so funny, I'm laughing out loud right now.  Thanks for your sense of humor :)

10:57am • #6
234,941 Points Outside Blog

Good list!     Especially # 13.     Appreciated your post.

11:01am • #7
110,986 Points 9 Featured Posts Outside Blog

Erika, thank you again.

Li thank you for your comment.  Too often me included we forget the objective which is to get the deal done, and we overrepresent our client or customer.

11:05am • #8

Yelling at the home inspector is considered bad form as well.  You will have plenty of time to call him any names you want after he is out of ear shot.

11:14am • #9

Very funny.. and yet some of those have happened to me and my associates!

11:17am • #10
110,986 Points 9 Featured Posts Outside Blog

Bruce great point.  Maybe I should add that to the list.  Thanks for your comment.

Susan, thank you for your comment.  Actually everyone of those has personally happened to me.  Crazy but true.

11:18am • #11
111,661 Points 6 Featured Posts Outside Blog

I know these all too well. My most recent one was leaving the back door unlocked. On an expensive gulf access home with brand new upgraded appliances, etc inside. Thanks so much agent! I went to show it later that day and the customers I was meeting were already inside - can you say trespass?

11:20am • #12
110,986 Points 9 Featured Posts Outside Blog

Susan, thank you for your comment.  I forgot that one.  The unlocked doors gets me everytime.  Crazy.  Customers are so much more agressive these days.  You and I would wait for our appointment to let ourselves in imagine that.

12:30pm • #13
282,069 Points 13 Featured Posts Outside Blog

Erika,

Just simply say, "Does anyone need to use the rest room before we leave?  I'm not sure if the water is on."  They'll get it.

 

5:45pm • #14

Thanks for these great tips. The one about pets reminded me of an incident last week when I went to show a condo. There was no mention on the MLS about pets in the home, and the instructions were "Call First, Go Direct." So I left a message on the occupant's voice mail and proceeded to the property with my client. The occupants had kindly stepped out so we could see the property, but neither the agent nor the occupants mentioned the adorable little pug that lived in the unit. Cute little guy sat there so quietly as I opened the Supra and then the front door that I didn't even notice him until I got the door open and he went scooting out into the building courtyard! My client happened to be terrified of dogs, so she was no help in rounding the little guy up. Fortunately he's small and I have long arms so I grabbed him before he got too far. Crisis averted!

5:46pm • #15
Outside Blog

Karen,

I'll try that next time!  You wouldn't believe how many people use the bathroom in homes that the water is off.  I've finally started telling them to check to see if it is on before using it. Thanks for the "script" :)

5:53pm • #16
282,069 Points 13 Featured Posts Outside Blog

Erika,

The first place I go is the kitchen,  if the water isn't working in the faucet, I say, well, no water, no bathroon facilities...please don't go there.  LOLOL...some people just don't always understand.

6:30pm • #17

David, You actually made me laugh right out loud. I have a whole new respect for my sister-in law who is a Realtor. I had no idea what you go through in a day. You have a great smile so I hope that means that you take everything with a grain of salt and chalk up these faux pas to lack of manners and do let it ruin your day too much.

(Although the poo poo and pee pee in the bathrooms with no water would really get to me!)

7:15pm • #19

Your intro lamented a lack of common sense.  I was taught many years ago that the problem with common sense ......... is that it's not so common!

7:42pm • #20
164,081 Points

Thanks for the great tips.  They don't teach them at Real Estate School. 

7:58pm • #21
3 Featured Posts Outside Blog

HI DAVE!

You've given me such a good laugh tonight!  I can't believe you've encountered some of these!!  Thanks for sharing this list & in such a fun manner!

8:42pm • #22
217,923 Points 2 Featured Posts Outside Blog

David~ Isn't it funny that some people really have no common sense and have to be told every little thing? 

8:47pm • #23
171,378 Points 15 Featured Posts Localism Sponsor Outside Blog Hit Router

David - This post made my day!  I'm so glad it was featured. Your points certainly would make real estate school a lot more entertaining! :-)

9:03pm • #24
110,986 Points 9 Featured Posts Outside Blog

Thank you all for your kind comments. We all need a little laugh.  We definitely take life too seriously these days.  Good luck to everyone.

9:10pm • #25
353,845 Points 9 Featured Posts Localism Sponsor Outside Blog

17-- I would change 4 days to 4 hours!  There is no excuse for failing to communicate in a timely manner --

9:12pm • #26
379,803 Points 3 Featured Posts Outside Blog

This is a great list.. It is amazing at times to sit back and watch other agents.

9:58pm • #27
285,600 Points 3 Featured Posts

Dang you just took the fun out it. I like it when they say on lockbox and you hunt it for 20 miutes to only find out it isn't there. I used to fine my agents anytime a Realtor had a legitmate complaint and that solved that problem. Now it's a habit so I no longer fine them it got to where they were mistake free.

9:59pm • #28

Oh how we can all relate to that list. I need a good laugh tonight. Thanks.

10:03pm • #29
Outside Blog

Great tips and very funny. I will have to share some of these with co workers.

 

10:38pm • #30
1 Featured Post

This is so true and too funny! I am getting some classes done to re0new my license and a lot of the info is stuff I just won't use in my day to day dealings with clients. Great list-very funny!

Thanks for sharing, Nicole Weidauer

The Egerer & Weidauer Team, Keller Williams Realty North Seattle

10:54pm • #31

Thanks for the post!  You might add:  "You're looking to buy the house, NOT the furniture, so please stay off my clients", or "You're children need to bring one toy of their own, not take one from my client's children's room"  I'm sure collectively we could all write a best-selling book of this!  Funny, thank you again! 

11:15pm • #32
NOV
15
2008

If I may add to the list. Remeber to bring your own toilet paper when holding an open house.

One beautiful day this last summer, I found myself in the most uncomfortable situation. Lets just say I had a bad experience with Taco Bell and need the facilities...oops no tp. Not fun.

I now carry a roll in the trunk. At all times :)

Scott Ivey

 

 

Scott Ivey
1:00am • #33
1 Featured Post

This is very funny...love the please don't eat the food in the clients refrigerator. Did that really happen?

1:22am • #34
421,778 Points 81 Featured Posts Localism Sponsor Outside Blog Hit Router

Great tips!  I was looking for one about learn how to open a lockbox before you try it with clients.  LOL.  That was always one of my first lessons for new agents, when I was a manager - lockbox practice.

5:25am • #35
224,760 Points 2 Featured Posts Localism Sponsor Outside Blog

Okay, I can't believe that someone brought their bathing suit?  Wow, that takes gall!

6:15am • #36

What's funny is that the reminder is even needed - but it is!!!!!!

7:10am • #37
408,296 Points 74 Featured Posts Outside Blog

David,

Ive noticed that there is a lot more that they never teach you in RE school and also things they stress but is never used...its called ethics....they really need to stress ethics because I deal with too many agents that will never have ethics...they are just looking to make the deal and let the other agent do everything even if it means going down with the ship because of their unethical way of doing business. How about instead of worrying about being a flash in the pan that patience will help you if you just give it a try.

7:39am • #38
197,115 Points 3 Featured Posts Localism Sponsor Outside Blog

David,

Some of these are funny.  I have never had anyone take a dip in the swimming pool at a showing.  I guess they figured they would try out the pool to make sure it suits them.  LOL

Brigita

8:25am • #39
255,883 Points 12 Featured Posts Outside Blog

David, Thanks for the list.  I would have to say that this list could go on indefinitely.  I do not remember learning much that could be taken on the street to help us really get a grasp about the real estate business in real estate school.

8:33am • #40

David  -- Good stuff -- 3, 7, 18 are the best -- I started my real estate career in Boca -- I love it down there -- we make it back every Spring -- I wish you continued success -- JE

8:46am • #41
1 Featured Post

Do people really need to be told these simple common sense things.  LOL ~ Evelyn

8:53am • #42

How sad it is that you have to actually post these.  Realtors should know, but you are right.  Many do not.  Thank you for your post.

Kelly

Kelly Klein
9:04am • #43

David - So Sad - So True!!  The food and water thing I have had from buyers - but - never heard of a REALTOR taking their bathing suit to a Seller's house - CRAZY!!!  The General Public seems to forget they are guests in someone else's home and should act as such!

Thanks and have a great day!!

9:25am • #44
209,077 Points 1 Featured Post Localism Sponsor Outside Blog

Morning David,  Terrific list and most of them happen to us all sooner or later.  Good selling to you.

9:54am • #45
343,204 Points Outside Blog


Some of those points make you wonder - huh? Going swimming in the owners pool?  ... re water in the refrigerator , here is Arizona we usually leave water in the refrigerator for agents and their clients to take if needed -- but we leave a sign on the refrigerator door saying - "please help yourself to the water". In summer days of 115+ degrees water is always appreciated. But without a sign saying it is ok to do so, never help yourself to the water.

10:11am • #46

Good list. I may put this in my office for all to see. Nothing worse than chasing dogs or cats around the neighborhood for an hour trying to get them back in the house.

10:12am • #47

I had a seller once call and question why the "pool party" did not occur?  It was an open house.  They had went out and bought beer, pop, food for the grill, had a huge stack of towels available. 

11-  Thats why many times feedback is not given.  We have nothing nice to say. 

10:22am • #48
178,248 Points 13 Featured Posts

David,

I think this is a book in the making. :)

A few anecdotal stories and you are well on your way to selling a lot of books to agents that are looking for a laugh and some perspective.

10:43am • #49

Gosh...I can't believe some of these actually happened to you....they are def. not things you learn in a classroom...

5:28pm • #51
486,867 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router

Real estate school basically teaches them how to get their license, who to pay, and how often.  It does teach some real estate laws, but almost nothing about the actual selling of homes.

7:20pm • #52
3 Featured Posts Localism Sponsor

Great tips -- thanks for the chuckle!  I have had several people want to use the restroom at a home showing or an open house and it is so uncomfortable.  lol

7:47pm • #53

Another onethis happen to me today. I had the combo for a lockbox but a previous user did not reset it, it was set to open. Also once I found that the door was not locked to a unit. This was located in a gated condo community so there is some security. I also once made the mistake of taking the key with me, but I did go back and put it in its place. 

8:22pm • #54
NOV
20
2008
2 Featured Posts Localism Sponsor

They do sound funny... but they are so real!  I have had nearly all of these happen.  It is so awkward and embarrassing having to apologize or pay to repair the negligence and/or ignorance of a Real Estate "Professional"?!!?

11:29am • #55
AUG
23

These are all funny, I am in the process of getting my lisence and I hope I can go by the rules, however, sometimes things just happen. These are helpful tips. Thanks.

Rhonda
10:00pm • #56

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Boca Raton Florida Homes for Sale David Serle

Boca Raton, FL

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RE/MAX Services

Address: 6070 North Federal Highway, Boca Raton, FL, 33487

Office Phone: (561) 912-3502

Cell Phone: (561) 756-3104

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