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Pepe's towing is known in Santa Ana as the vultures of towing

By
Real Estate Agent with RE/MAX of North Orange County

Pepe's towing is known in Santa Ana as the vultures of towing

Not too long ago I posted a blog about how some of the aggressive towing companies in Santa Ana, CA are having a negative impact on housing prices in Santa Ana. This of course, is just one realtors opinion, but I have experienced firsthand watching a Pepe's truck try to yank my car out of its space when there were no clear "no parking" signs posted in the complex. Later I came to find out that the only sign was actually on the front of a gate that was stuck open that day (so the sign was not visible). How am I supposed to show properties to my clients if me and my clients return to the car to find it gone? Do you really think those potential buyers are going to buy a condo there? Probably not. I have former clients who bought a condo in Santa Ana who have a parking sticker but left the car in the same spot for three days because it was a three day weekend. Pepe's towing came and towed the car because they said the car is not supposed to remain in the same spot for more than 72 hours. This person is a resident of the complex with a sticker!!

In fairness I will post an email response that I got from someone who works for Pepe's towing below:

hello let me start off by saying it's not all a scam.. c worked for Pepe's towing for about 3 years now. Most people are mad when there car gets towed. I know i was. But i wasn't mad at the company that towed me but myself for where i parked. as for the regulations I'm writing it right out of the ca.vehicle code book section 22658.2 upon the request of the owner of vehicle or the owner's agent, the towing company or it's driver shall immediately and unconditionally release a vehicle that is not yet removed from the private property and in transit. that is paragraph. 2 but then the law states in paragraph 3(h) a towing company may impose a charge not more than one half of the regular towing charge for the towing of a vehicle at request of the owner of the private property or the owner's agent or the person in lawful possession of private property pursuant to this section if the owner of the vehicle or the owner's agent returns to the vehicle after the vehicle is coupled to the tow truck by means of a regular hitch, coupling, device, draw bar, portable dolly's or is lifted off the ground by means of a conventional trailer and before it is removed from the private property. in all it means we can charge a drop fee and if the car is off of the private property then we can charge a tow fee. So to all those who keep bad mouthing the tow industry. maybe they should read the law before opening there mouth. almost all the tow company's prices are approved by highway patrol. if Pepe's towing is such a bad company then why would we have a contract with the S.A.U.S.D police department answer that. if you got towed get over it and pay a little more attention to where you park. thank you for your time.

 

Anonymous
Steven Hallsted

Jolo, if you remain silent, nobody will know how stupid you are.  By publishing the gibberish you call a post, you announce to the world your level of education, or lack thereof.  And for the record, I have never, and will never, accept one penny from anyone I assist.  I help these victims, sometimes at my own expense, all in an attempt to provide some relief for your many, many, victims.  If believing that I require these people to pay me, makes you feel vindicated, God bless you.  As for your company, their reputation is no secret.  You may pretend that your company's behavior is above ground, but anyone who speaks with members of Santa Ana PD and Tustin PD's traffic division knows what you guys are all about.  While I was disappointed your company beat Richard on appeal, I was not surprised.  He did not present well as nervousness took its toll, inhibiting his ability to present evidence like your company's failure to have county licensing, your reputation, and the evidence that clearly indicates your responsibility and guilt of over-charging.  I pray the judge in Amaya's case takes the time to scrutinize the numbers.  If he does, you might not enjoy the gift given your company due to Coto's poor communication skills and nervousness.  For anybody actually following this thread, as a past victim of this company, I promise to help anyone and everyone, even take time off work, ANYTHING within reason to help a victim of this company, FREE OF CHARGE.  This is an open offer to ALL.

Mar 18, 2010 03:41 PM
#22
Anonymous
Steven Hallsted

One last thing Jolo, I experienced great pride and joy after discovering your boss's recent labor board enforcement penalty in OC civil court.  Just another example of what a rotten company he runs, and all the rediculous entries you could possibly post post won't change that record.  Good riddens.

Mar 18, 2010 03:47 PM
#23
Anonymous
jolo

So you are saying that Mr. Coto lost his case because he was nervous? Wrong, he lost because he admitted that he was illegally parked and the way you were talking to your self really made you look like a nut case. thats why the judge did not want to hear from you anymore. Right or wrong? Now as for Mr Amaya  he did a good job defending himself without you. Good job Mr. Amaya hats off to you! It sounds to me like Mr. Amaya should have sued his landlord for not giving him the right permit and not Pepe's tow who tows for the Santa Ana school police. What were you saying about Santa Ana  Police,i think you talk alot of jibberish and dont really deal with any facts Quit smoking the meth dude you are not a super attorney like you think you are. Tell me again why you were not in court today, maybe because you were at work and never intened to show up after you got shut-down. And from the looks of it i dont think god listens to people like you or the outcome would have been different.

Mar 18, 2010 04:29 PM
#24
Anonymous
josh

you suck halsted

Mar 18, 2010 04:38 PM
#25
Anonymous
daddyo
I don't I want you help for anything halsted
Mar 18, 2010 04:45 PM
#26
Anonymous
stella

pepe good man he rocks

Mar 18, 2010 04:48 PM
#27
Anonymous
john
Job well Pepes tow for putting hotair I mean halsted in his place
Mar 18, 2010 04:50 PM
#28
Anonymous
joe

pepe rocks ass

Mar 18, 2010 04:53 PM
#29
Anonymous
Steven Hallsted

This will be my last replyto your postings as they hardly justify the dignity of response.  Regarding Coto, yes he did admit the act of parking without a permit.  He was driving a rental car, and though his owned car that had a permit, he assumed his rental car would not be towed as he was a tenant and rightfully entitled to park in that area.  The parking rules were probably not designed to tow tenant violators as non-residents are most communities problem offenders.  But assuming you are right, the real issue at stake is over-charging.  Let's say he deliberately violated the rule and his car was justifiably towed, does this authorize Pepe's Towing to charge any rate?  If so, they could charge $2000 for a basic tow and the owner would be powerless to challenge.  Fortunately, the wise men in our state legislature realized this threat, and wrote laws limiting the maximum allowable towing rate relative to a police authorized tow performed by police contracted towing company within that jurisdiction.  This way, towing companies could not take advantage of a vehicle owners mistake, then extort rediculous amount of money from them.  Jose's company is so ignorant to these rules, rules that he claims justifies his company's actions, at Mr. Coto's first hearing, your company's appearing representative arrived bearing a 2005 version of the vehicle code.  The revisions protecting consumers from predatory towing were inacted after this, so Pepe's was essentially, rule ignorant.  In addition to his ignorance, he charges excessive rates for stuff like "labor", and "special equipment", charges that are specifically disallowed according to the Orange County Sheriff's Contract Towing pricing.  With Mr. Coto, his inability to convey these facts essentially constituted a gift from the judge.  Don't expect the same with Amaya.  All of these facts don't take into consideration Pepe's lack of county licensing, city business license(Amaya's case/Tustin), non-compliance with requirement to maintain proper process server contact information with the state department of corporations, and issues I could justify for the next 3 or so paragraphs.  So anyway you try to justify Pepe's actions and rates, you will fail as the statute governing his claimed justification, common sense, and logic will contradict.  You got a gift with Coto, the judge is still considering Amaya, for the sake of all your many victims, I hope he sends a message to Jose and awards a large sum award to Amaya.  It won't deter Pepe's, predatory towing is simply too profitable, but it is the only recourse that remotely resembles justice.

Mar 18, 2010 05:16 PM
#30
Anonymous
jolo

Ok now you admit that Mr Coto was at fault. where in all your malicious talk is California Impact Patrol who called Pepe's tow from the beginning. You keep on stating that the said tow company overcharged,hemmm you didnt win that argument either did you. No the gift that was giving was to you Mr Coto when Pepe failed to show up in court for what ever reason, it doesnt make a difference.

The way you conduct yourself on these blogs makes me believe that its personal and not for the general well being of the public. This is that mine field that the judge warned you about.

Getting back to Mr. Amaya, he stated in court the homeowner that he rents from failed to give him the new permit.As a matter of fact you and Mr Amaya sued the home owners association and security

company and lost. What makes you believe that if they called pepe's that Mr Amaya will win. same for the overcharge Mr Halsted. You say facts but you have not one solid piece of evidence. you are just a trash talker out to extort money from pepe's or from whoever will listen to your fanatical thoughts. I keep telling you to get a life. You talk alot about predatory towing. If pepe's tow was conducting those practices why did you not bring it up to the judge or somebody? Oh you did and the judge laughed at you remember you walked out of court with your tail between those skinny things you call legs. I personally dont give credence to either Santa Ana or Tustin Police dep. they tryed for many years to get 25.00 for every car towed in by tow companies.

Mar 18, 2010 11:33 PM
#31
Anonymous
Tocayo Loco

I find it very amusing that, once again, Sir Hallsted here calls someone (Jolo in this instance) "stupid" and comments on his "lack of education," and can't even properly spell simple words like "ridiculous" and "riddance."

Mr. Hallsted, why don't you tell us why you were parked at the Mithcell St. property without a permit? There are signs clearly posted in both English and Spanish at the entrance stating that any vehicles with no permit will be towed. Just think, if you had read the signs, you would never have been towed.

I've spoken with a few people at the property, they've told me that Mr Hallsted spends quite a bit of time at Mr. Amaya's apartment (both before he was towed, and after). Hmmmm, I wonder what they do? =]

Mar 26, 2010 03:36 PM
#32
Anonymous
TooShort

The bottom line is that Mr Hallsted has a personal vendetta against Pepe's Towing.

Don't believe me? Just ask yourself this: why has he not said one malicious word against the security company who called Pepe's Towing to have Mr. Hallsted's car (and a bunch of other cars) towed that night?

The on-site securty guard is the one who a) called Pepe's, b) authorized the tow, and c) signed for the tow.

The same is true for Mr. Coto being towed, here comes Mr. Hallsted inserting himself into the mix, claiming Pepe's Tow is this and that...where are his complaints about California Impact Patrol? They were after all the ones who called Pepe's out there and authorized that tow too.

Sep 27, 2010 04:10 PM
#33
Anonymous
Jaydee

Mosat predatory towing companies employ ex cons and biker scum! They are far from legitimate businesses. Pepes towing sounds like a bunch of out of control beaners who should have been deported long ago!

Feb 15, 2011 12:01 PM
#34
Anonymous
Doug

I fell victum to illegal towing. They showed me a video of where I had parked. It WAS NOT the spot I had parked. How Can I fight Cut and Paste video in court?

May 19, 2011 11:30 AM
#35
Anonymous
Steven
No hot air here, I collected over 1k from my judgement. Pepe would not honor my victory from the court, do I sent the Orange County Sheriff's to his business who served them with a till tap levy. In essence, I made him pay. I can only imagine his feeling of helplessness, how he must have felt like I did when I retrieved my car. So to all his cheerleaders, those who support Jose, put this in your pipe and smoke it! Justice has been served,
May 19, 2011 11:44 AM
#36
Anonymous
sylvia

Pepe's Towing drives through my apartment complex, all day, everyday looking for vehicles to tow. In one instance a new tenant was unloading his truck, when he came back out  the tow truck was already in the process of towing his vehicle. The tenant was charged a fee before the tow truck would release his vehicle. This towing company is ruthless. They are NOT called out most of the time and they work fast. There's no parking security on site but supposedly that is who calls and requests vehicles to be towed.

Jul 05, 2011 08:04 PM
#37
Anonymous
nicole

I just had my car wrongfully towed.  Check out these civil codes

 

V C Section 22953 Removal Prohibited

22953.  (a) An owner or person in lawful possession of private property that is held open to the public, or a discernible portion thereof, for parking of vehicles at no fee, or an employee or agent thereof, shall not tow or remove, or cause the towing or removal, of a vehicle within one hour of the vehicle being parked.

(d) It is the intent of the Legislature in the adoption of subdivision (a) to avoid causing the unnecessary stranding of motorists and placing them in dangerous situations, when traffic citations and other civil remedies are available, thereby promoting the safety of the general public.

Note: This code does not apply to a residential area.

A tow truck can not just drive around, and tow your car.  They must be notified by the owner of the private parking lot.  See code below:

 

V C Section 22658 Removal From Private Property

(l) (1) (A) A towing company shall not remove or commence the removal of a vehicle from private property without first obtaining the written authorization from the property owner or lessee, including an association of a common interest development, or an employee or agent thereof, who shall be present at the time of removal and verify the alleged violation.

 

Pepe's Tow Company,

You cannot LEGALLY tow a car from a private parking lot, unless you have obtained authorization from the owner of the property.  Your company NEEDS to understand it is illegal to tow a car from a private parking lot, unless the owner of the property has contacted the police or tow company.  Also, a car may not be towed within less than an hour.  EVEN if it is illegally parked! As long as it is not blocking an entrance, or exit of a parking lot, or 15 ft away from a fire hydrant, the car may not be towed within less than an hour. (See VC 22658)  (Even if the owner of the parking lot has called the tow company.) This is done, to protect motorists from being stranded.  It's plain and simple, and is stated above in the California Vehicle Codes.  I encourage ANYONE who has been put in this situation to take Pepe's tow company to small claims.  You will win! It is a simple easy case. It just takes a little effort to look up the California Vehicle Codes.  But I have done that for you! :)

Note: this doesnt apply to residential! But it does apply to private parking lots!

Jul 08, 2011 09:27 PM
#38
Anonymous
Jo

I sued Pepe's Towing recently, and was awarded a judgement.  However one of their check payments to me bounced!  What a joke!  A legitimate company that claims to make over a million dollars a year robbing and stealing from people can't pay for a check a little over a hundred bucks?!  Do I have it out for this company?  Of course I do!  Not only will I take them back to court for being in default of their payment, but I'm going to report their bounced check to the district attorney's bad check unit, and enforce them to go to a bad check writting class, plus pay three times the amount of the check.  I don't get mad, I get even!

Aug 19, 2011 03:25 PM
#39
Anonymous
Me
Everyone here is bad mouthing Pepe's towing but I have to say that when we've asked Jose not to charge the towing to our residents THEY RELEASE THE CARS AT NO CHARGE!!!! Good or bad, people need to read the posts, watch where they park, use temp park permits if visiting n follow the rules. We all got a job to do and Pepe's might not be the nIcest one and they must have authorization in writting before towing!!
Jan 22, 2012 03:08 AM
#40
Anonymous
Donald G
This company is nothing but a bunch of predators looking for vehicles to tow from apartment buildings and mobile home parks. I overheard one conversation that they give kickbacks to apartment building managers/owners for getting their business which is immoral and illegal. They are also in cahoots with Patrol One and I have watched them work in tandem in their predatory search for vehicles in the complex where I live. They may treat their AAA customers okay but anyone I have seen them deal with they were very rude and hostile. If I ever have the need to use AAA I will specifically tell them that if they send Pepe's Towing I will refuse the service. I do not understand why Santa Ana, Orange County and the State of California allow such predatory towing practices.
Mar 11, 2014 02:51 PM
#41