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Before You Freak... Do the Math!

By
Education & Training with Sell with Soul

Several weeks ago I had a closing on a listing of mine. As the buyer's agent was reviewing the settlement statement, she noticed that the commissionable sales price had been reduced about $1300. She was quite distraught about this and pulled the closing agent out into the hallway to discuss her displeasure (never mind that her buyers were actually paying LESS for the house than they originally thought; therefore the reduction was good for her client). The closing was held up for 15 minutes while she called her broker to find out what to do.math

Ummmm.... Do the Math - The difference in her commission check was $36.40 (even less after her split).

A similar situation arose earlier in the year on another of my listings. The buyers offered $7500 above the asking price, with a $7500 closing cost credit, thus putting the net sales price to the seller back at the original list price. I asked the buyer's agent if he minded being paid on the net sales price and he was furious. He said he felt blindsided and that he was counting on that extra commission to buy his clients an extra special closing gift.

Ummmm... Do the Math - The difference in his commission check was $210.00 on a total commission of nearly $7,000.

Once I worked with a brand new agent who threatened to terminate her buyer's contract because my seller refused to do a rent-back for a 3-day delayed possession that the AGENT negotiated for her buyers. She asked for the rent-back after the fact (I guess once she realized she blew it) and said her buyers would "walk" if my seller wouldn't pay. I told her that she was welcome to pay it herself since she's the one who made the mistake and she refused, saying that she couldn't afford to.

Ummmm... Do the Math - It was a $900 monthly mortgage payment, so a 3-day rent-back would have been $90. Hardly a deal-breaker.

My all-time favorite is how real estate agents screamed when gas prices went up to $4/gallon. "We" couldn't afford to work with buyers, couldn't afford to preview houses, couldn't afford to waste our time driving across town to service our listings.

Ummmm... Do the Math - If you drive 300 miles a week selling real estate and gas prices are $1 higher than they used to be, that's around $15 extra a week you're spending. If you're doing enough business for gas prices to be a significant factor in your profitability, you're doing enough business to absorb it!

Of course, the reverse is also true and I've gotten myself into a pickle more than once by not Doing the Math and ending up paying far more than I should have!

Have a great week, my friends!

 

 

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Comments(35)

Patricia Beck
RE/MAX Properties, Inc., ABR, GRI, SRES - Colorado Springs, CO
Colorado Springs Realty

Great post Jennifer...people don't think about "doing the math" but get caught up in having a power struggle with the other agent rather than closing the deal.

Nov 17, 2008 05:44 AM
Kim Peasley-Parker
AgentOwned Realty, Heritage Group, Inc. - Sumter, SC

Jennifer you are so right about agents not doing the math.  I always remind myself that something is better than nothing. 

Nov 17, 2008 06:12 AM
Robert Rauf
CMG Home Loans - Toms River, NJ

It is so true, people squabble over pennies as they step over the dollars. There are times you have to put it into dollars and cents to truly see it...

(and that goes both ways.... for example FHA down payment changes from 2.25% down to 3.5% down on January 1... doesnt sound like a lot, but thats $3,125 more a buyer needs to come up with on a $250k home... that is Significant!)

I hope you are having a wonderful week!

Nov 17, 2008 07:59 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Ahhhh Jennifer, once again you are fantastic... great stuff!!

One of my closest friends always made decisions by writing down either the numbers or the comparision (sometimes that was the same).  He had great stories of how he "felt" before he did that but that once he had it in writing, it was easy to SEE the right thing to do.

I think your examples are of people that are self-focused and who are "what's in it for me" over the goal of the deal, the benefit of the client or even their long-term reputation.

What you wrote is logical... but few people are logical.  Peace, G

Nov 17, 2008 08:31 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Jennifer, It's the principle!!!! I'm not chipping in to make a deal work..EVER! Oh wait a minute...that's not right. Never mind. Wrong post:)

Nov 17, 2008 09:46 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

My daughter needs to read your gas price calculations. She just started college and is obsessed with paying too much money for gas. But she can still go out to dinner with her friends! It makes me crazy.

Regarding the commission changes though, I don't care how small the difference is, if an agent deliberately tries to mess with my commission, I'm not going to let it go. However, in our area, if there's a commission dispute, the sale is not in jeopardy. We  proceed with the closing, then handle the commission disputes with the REALTOR Association.

Nov 17, 2008 05:44 PM
Aida Pinto
Independent Real Estate Broker - Los Angeles, CA
Real Estate Broker (562) 884-6196

Greed just blinds some agents!  I can't beleive agents are still counting their money at the table!

Nov 18, 2008 06:20 AM
Anonymous
Mary Douglas

Delaying the closing 15 minutes, whether for $36.40 or $3600 - isn't good!  It seems like the closing agent could have been proactive by giving that agent a heads-up (I'm guessing figures changed at the last minute?)  There shouldn't be any surprises at the closing table -after all, it's a closing, not a surprise party !! Thanks for the great post Jennifer, I will remember to "do the math"!

Nov 19, 2008 01:02 AM
#23
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

oops  I forgot to login before leaving my comment- Rookie mistake !!

Nov 19, 2008 01:06 AM
Joshua & Kathy Schmidt
ERA Henley Real Estate - Cabot, AR

Jenn,

     I love it!  Some agents refuse to just simply "do the math" and blow things way out of proportion before they think things through.  Sometimes if they would just "do their job" doing the math wouldn't matter.  Thanks for posting!

Nov 19, 2008 03:27 AM
Patty Carroll
Vancouver, WA

Jennifer - great blog and it does make you wonder how they got their license if they can't figure out the commission and percentages right.

We are submitting it to AR as a feature.

Nov 19, 2008 12:32 PM
Tracy Williams Pender
Carolina MaxRealty, Inc. - Raleigh, NC
MBA, Knightdale & Raleigh, NC Real Estate

Jennifer - I found your blog funny because I realized how small the disputes were before you even said them.  Once an Accountant, always an Accountant I guess...

Nov 21, 2008 01:14 AM
Bob Haywood
McGraw Realtors - Owasso, OK
BobHaywood.com

Jennifer,

Great post.  And great perspective!

Bob

Nov 21, 2008 02:33 AM
Sandy Fenton
Keller Williams NY Realty * Licensed Associate Broker - Mount Kisco, NY
ABR, ASP, CDPE, GRI -Westchester NY - Condos to Luxury Homes

Jennifer, funny post!  LOL 

As a listing agent, if the buyers request a monetary concession and the sellers agree, I will advise them to accept the offer contingent on the commission being paid on the net.  The money isn't going to make me or break me, but the sellers will appreciate it (and love me that much more!)  ;-)

If the buyer's agent doesn't agree - who looks bad?

I know that, legally, the commission is the listing broker's responsibility as per the MLS agreement, but I want it to be very clear during the negotiations.  I know I can put it in the listing sheet, but it happens so rarely . . . plus the fact that I don't want to even give a hint that the seller would consider a concession (unless, of course, they want me to)

Nov 22, 2008 01:57 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Jennifer..... lol   I love blogs like this considering that I am a stats and numbers guy. Go figure, I am in the mortgage industry...lol    Your first example truly kills me.... the over-all savings is very helpful to the sellers. But yes, when split by all parties, it is usually pennies... how sad for someone to get their panties all in a bunch.. lol

Speaking of numbers... I just wrote this post about FHA vs conventional loans last week... I have been attacked by 3 loan officers telling me that I am way wrong. One even went as far as to being a liar, hurting my clients, etc etc. The other one told me after 16 yrs of lending, that I haven't learned a thing. I have asked for proof in regards to the lenders or investors that they deal with, in regards to the pricing hits and not one has come back to defend it. One has come back 2 other times and still hasn't answered my specific question about the pricing hit in details. But still tells me that I am wrong and that he has validated this with someone else... lol  Wait, 2 wrongs don't make a right always... lol  

jeff belonger

Nov 22, 2008 02:00 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Sandy - great point about "disclosing" in the MLS listing about concessions - I'm against doing it as well since it implies that the seller is negotiable.

Jeff - Numbers confuse me, but I'll bet a few dollars that you're right...

Nov 22, 2008 05:29 AM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Rock on !  So true... is amazing that those people are actually real estate agents... Is a shame.  Is nice when I can throw a few hundred around at settlement, am not flashy but am more interested in the big picture... referrals, and happy clients.  I just do not care about the small stuff... care about the clients being serviced and doing the right thing.  I dont rush to dip into our pockets but dont worry about these types of things to help with the deal and service the buyers and sellers.  Is crazy !!!  Your post is awesome.  Keep them coming !  ~  Chris

Nov 28, 2008 12:03 PM
Joel Weihe
Realty World Alliance - Wichita, KS
Helping you to use your VA home loan benefits

Great post! I am always amazed at how many agents go bananas over such little money!  I've had one require me to reduce by 10 bucks because the home warranty price changed before he got it ordered and was now more than the contract said. LOL.  And one that had a cow when I got the warranty check instead of him.   It's silly!

Jan 16, 2009 10:31 AM
Angela Reeves
Royal LePage West Real Estate Services - Coquitlam, BC
Angela Reeves

Good words of perspective.  Some agents get so hung up on the $$numbers that they lose sight of the bigger picture .....   great post!

Jan 16, 2009 01:31 PM
Jon Wnoroski
America's 1st Choice RH Realty Co., Inc. - Green, OH
Summit County Realtor

Hi Jennifer - I can't get freaked out by any of this.  When I'm at a closing (I never miss on) I will review the HUD 1 for accuracy.  My commission will be what it will be; it's based on the selling price.  My primary interest is to make sure the figures (math) related to my client's interest is correct.

Jan 16, 2009 10:33 PM