Let me set the scene for you. You get a call from someone who is interested in buying a house. Excitement sets in as you put together showings according to their criteria. You are set to meet on Saturday and you have all of the showings in a logical order. You meet the buyer and start out on your trek. Along the way, you get to know the buyer and as you pull up to the 1st house, the buyer says that he hates the look of the house from the outside and he wants to skip this one and go on to the next one. Being a good realtor, you call the agent to cancel the showing and he blasts you. In fact, he is so loud that your customer hears it and when you hang up after apologizing, asks if all Realtors in your town are this rude?

Wait a Minute...You are Mad at Me? What did I do? I was just doing what my customer wanted me to do. Another scenario includes when a customer cancels altogether and you have to cancel all of the appointments that you have made.

Is it right for the Listing Agent to be mad at me?