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Objection Handling and Mortgage Fraud – Just Say NO!

By
Real Estate Broker/Owner with Beth Butler - Big Mouth Consulting

 

Duke - HelpYou may find yourself faced with that offer some $100,000+ over your list price with a listing close to expiring and a seller that is manic to sell.  Mortgage fraud evil doers scour the market looking for these opportunities, these situations make for an easy mark.  The buyer and his front man ( I won’t even dignify these people by calling them an agent – they are a disgrace to the real estate industry) will insist you present the offer…”It is the law in the State of Florida to present all offers” and off you go with offer in hand to speak to your seller.  Even the most honest of seller’s will come back with the question… “If the buyer wants to that and I am getting what I want – why do I care?”  That feeling of dread will wash over you as you think… my seller has a point…  my bank account is low, my mortgage is due and my listing that I have spent a fortune marketing is about to expire. 

 

Been there?  It’s this kind of human rationalization, which has made mortgage fraud an epidemic.  Here is what to tell your clients….

 

Mr. Seller, I know the offer is tempting and I would like nothing better than to sell your property, BUT, mortgage fraud is a crime.  And although we know the evil doers will certainly be prosecuted, there are some unsavory complications that you and I will face.

 

For you Mr. Seller, if somehow you escape the criminal investigation, the Internal Revenue Service may have something to say about the capital gains you will report.  YES! The IRS will look at the tax record and see that the recorded sale is higher than the price you listed on your return.  I don’t know about you, but I have yet to hear of someone saying they had a pleasant experience in a tax audit.  The burden of proof is on YOU and our friends at the IRS will be looking for their money on the sale of your property.  And by the way, income tax evasion is a federal crime.

 

For you my favorite agent, your bank account may have a negative balance, your listing may expire and it may seem like this is your opportunity to look the other way and make the deal.  Let me be clear here, you are risking your license.  Here is a real life account.  An agent met a man who represented himself as a property manager for foreign investors (this is a fairly common scenario in the Miami market).  He approached the agent to list the properties for rent.  The agent listed and subsequently rented all 10 properties.  The tax roll print out matched the Power of Attorney paperwork given on each property. (The “flip” had not been recorded at the time of the listing).  About 6 months later we got a call from one of the tenants who said she had been getting letters from the bank to the owner, what should she do with them?  We instructed her to forward them to the property manager.  A few months later, the tenant was evicted, even though she had been paying her rent.  The tenant was furious – with cause, she filed a complaint with the Florida Real Estate Commission against the agent.  Meanwhile, a private investigator came to the office inquiring about the files.  The PI showed us the scam.  He came to the real estate office first because we would have all of the paperwork.  The Title insurer had hired him, because all 10 properties had been foreclosed on and one of the lenders filed a title claim because of the fraudulent title work.  To make a long story short, those 10 files remained on my desk for 3 years and we had visitors from the FBI, FDLE, various private investigators, local police and many others.  The most painful for the agent and for me was the investigation by the Florida Real Estate commission.  For 1 very long week, the investigator set p shop in my office and combed through those files.  He interviewed the agent and it was very unpleasant.  The agent was experienced and honest – but again she collected a commission and was presumed guilty by association.  The letter came recommending revoking her license, not too long after the week of torture.  She hired an attorney and we went to appear in front of the commission to ask for lenience.  In the end, the 1 charge we could not refute was that one of the Power of Attorney’s had been signed 1 day after the listing agreement… a clerical oversight.  For this, the agent received a fine, 45 hours of continuing education and a whopper bill form her attorney.  The “property manager” did finally go to jail and the tile agent is now in the real estate business (he paid a big fine and can’t do title work again).  The mortgage broker, continues to operate in our market under a different company.

 

The scam was fairly uncommon then and was a difficult lesson learned.  More recently, I am seeing some other interesting consequences of mortgage fraud. Condo Association assessments – in a recently delivered condo building where mortgage fraud ran through the building like a house on fire there is a condo assessment of over $1000 per quarter to cover the operating deficits due to those fraud units never paying maintenance fees.  Talk about penalizing the good guys!  Not to mention, the increase tax assessments because the market value of the condos is so grossly overstated.  And try to do a good market analysis when 75% of the comps are 20-30% over market because the sales all had significant sums going back to the straw buyers who never paid a mortgage payment, tax payment or maintenance fee.  Don’t even get me started on what mortgage fraud does to everyone’s interest rates and availability of mortgage programs…we all pay for mortgage fraud in one way or another.

 

This is just one of those scenarios which we are all best served by just saying no.  Having said no many, many times, I had a cooperating broker (aka evil doer) call to complain.  He tells me “ we do this all the time”, “my client is a sophisticated investor” blah, blah, blah.  So I asked him… “If this is legal, and we could all make millions of dollars a year just by closing on a property, why do you work?  I wouldn’t! “ His answer was priceless…. I’ll never show one of your company’s listings again – like that was a crucial blow!  Thank God – one less evil doer to deal with!

 

I would love to hear your stories and comments… please post.

 

Like the picture?  Courtesy of my son.

Maggie Dokic /Indialantic | 321-252-8696
Magdalena Dokic - Indialantic, FL
Selling the beach in Florida's space coast

Lenn, even with my limited experience, it seems all the contacts I've had lately had something to do with mortgage fraud.  I learned the word already.  NO!  NO!  NO!

Great post Beth.

Apr 22, 2007 12:47 AM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Thanks MAggie - I don't think your experience is limited at all!
Apr 22, 2007 03:14 AM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Beth - I don't know why this post has not been featured, but I gave it a five.  This is so huge here in South Florida and Rick and I have received at least a dozen offers in the last few months that are blatant mortgage fraud.  It is our duty to stop it and not let these crooks get away with it.  There are a couple of agents in my area that have had some shady transactions and they are still revered by the community.  The bottom line is that it is a crime!! We will not be part of it, clear and simple.
Apr 22, 2007 08:24 AM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Thanks Ines - from what I understand Miami-Dade has the biggest problem - it is spreading throughout the country quickly and the approach is getting more subtle and hard to detect.
Apr 22, 2007 10:18 AM
Randi Rapp
Randi Rapp - Aventura, FL
Beth... I have found that the agents in our (Aventura EWM) office are  very aware of this and are always on the lookout for these kinds of complications in their deals. They definitely do not want to be a part of  anything fraudulent. It says alot for their previous EWM managers and their own ethics. There is never a question of how to make it happen even though they would love to sell their listing. We are hiring the best and the company deserves that and so does the public. Love you blog it is very informative... can pick your brain on a daily basis!!!!
Apr 22, 2007 12:39 PM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
I think the problem exists in the really big companies that have absolutely no control of their agents and let them absolutely free without checking on anything they do, from how they input on the MLS to what kind of offers they present or receive - there is lack of control and it shows (not mentioning any names).  I know I have approached 3 different agents from the same office and told them that they MUST disclose "owner agent" when they are selling their own properties.  I know this has nothing to do with Fraud, but it's where it begins.
Apr 22, 2007 01:46 PM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Randi:  Thanks for your support and nice words...pick my brain any time!

Ines:  I agree with what you are saying... not sure that it is big companies- since you and I are in that category.  The lack of control is huge!  Disclosure is a post in and of itself.  Someone needs to be minding the store.  Thanks for checking in.
Apr 22, 2007 02:03 PM
Caroline Carrara
EWM/Christie's-Las Olas, Real Estate - Fort Lauderdale, FL
Mortgage fraud is a hot topic...I know everyone here in my  EWM office is on the lookout and very aware, knowledgable and cautious...That is not the case in other RE companies, I have many friends who are agents that I have been discussing this with and are totally clueless that it even exists, or turning a blind eye...they have been forewarned!
Apr 23, 2007 08:27 AM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Thanks Caroline.  I wish we had a hot line number to call to report this crime.  It's amazing to me you can dial 911 to report someone stealing a lawnmower - but there is no one to call when soemone is stealing $200,000... go figure.  Thanks again.
Apr 23, 2007 09:13 AM
Anonymous
Ines

I think that by now my agents are so aware that they don't even take shady offers seriously!

Ines Garcia

EWM SW Broward

Apr 25, 2007 03:19 PM
#13
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
I hope so Ines... we just need to keep talking about it to keep it in front of people.  Thanks for commenting
Apr 26, 2007 12:25 AM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Sorry to pop in here like this....but there's ANOTHER INES GARCIA?? - That's why I hyphenate my name to Ines Hegedus-Garcia (and Beth, you knew who you were talking all along, I'm impressed).

Apr 26, 2007 01:35 AM
Anonymous
Lizy Toth

Hi Beth, I love this information about mortgage fraud and I am sharing it with every agent in my office. Thanks, Lizy

Apr 26, 2007 02:14 AM
#16
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Yep - 2 Ines' - who would have thought?  and I am pleased to know both.  You could be Miami Ines and Weston Ines...just a thought.

Lizy - thanks for sharing.
Apr 26, 2007 02:55 AM
Monika McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Hampstead, NH
Southern NH & the Seacoast Area
Beth...Excellent information on a tough subject. Very timely too!
Apr 26, 2007 09:00 AM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Hey Monika:  do you see much mortgage fraud in New Hamphire?  Just curious - I have a vision of quiet hamlets and honest people...???
Apr 26, 2007 01:41 PM
Anonymous
Anita Cachaldora
Thanks Beth for the interesting read. Unfortunately this is a popular topic these days. I'm forwarding this to both my offices, so that they too can say NO.
Apr 27, 2007 02:59 AM
#20
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Hi Beth - I'm not aware of much, if any, mortgage fraud here in NH, at least not that I've really heard about.  Maybe Monika might know of some in other parts of the state since she teaches all over NH.

Great post with some good information!
Ann

Apr 27, 2007 05:05 AM
Debra Spadafora
EWM - Pinecrest, FL
Great article
Apr 27, 2007 07:41 AM
Beth Butler
Beth Butler - Big Mouth Consulting - Miami, FL
Ann- good to know - when I get overwhelmed, I'm moving to New Hampshire

Thanks Debra
Apr 28, 2007 06:26 AM