How To Conduct A Real Estate Closing...Or Cat Skinning 101...!

Awesome post Fran!  I pride myself on being able to read a client very quickly and tailor the closing to their personality.  Nervous, Stand-offish, In-a-hurry, Jokester, Numbers Guy or Gal, etc...  Once you know their personality, the rest is a breeze.  The most important thing I do for any signing is convey to the client my complete understanding of the stack of documents we're about to attack.  I don't tell them "I know everything" (who really does?), but the manner in which I handle the HUD-1 at the beginning of the signing always seems to set the tone.  Out here in Arizona,  Realtor's don't always attend their signings.  I wish they did, because they do know the transaction better than anyone, and their presence is always noticed and appreciated by their clients.  Of course, I also like agents to be there to witness the careful way I handle their next potential source of referrals.  Have a great Thanksgiving!

Thanks Fran, I check out Google docs. I'm originally from Jersey and moved to Charlotte 6 years ago. Love it down here. Enjoy the Holiday. Rich

Very ables! Or is it variables? I think the best service is to answer questions in a language that is understandable, guide all parties into knowledge and spend as much time as reasonable until all concerns are addressed and no longer concerns. I have the feeling Fran Gaspari fits that perfectly.

Lots of good comments so far, I also feel communication is key in any business! 

Thanks for the post. Sometimes we get so caught up in delivering the message, or covering all the bases, that we forget to take a little time to be human.

Thanks for the post.  Its always good to get good information.  Happy Thanksgiving.

Fran - Excellent post. I had clients sign docs Friday, it was due to fund Monday when the lender announced they were closing shop effective immediately. I felt like skinning a cat!

Love it Fran, the next one is it. Perfection is what I strive for each and evertime. We call the closings sellabrations and make a party out of it.

I do hate the closer that is the same for every client.  I don't like it when closers are like a cold machine

Happy Thanksgiving, Fran. That is great advice, for Realtors in my area, we close at Title companies all over town. But, I like mine where they assertain the clients and proceed at a comfortable pace. Engineers like to go slow, others are just let me sign and give me the keys. I'm sure you see it too.

Fran: This is a great post... You are 100% correct... Each closing needs to give special attention to the parties involved.

Fran: Good one!!! And a feature...YES!    I think we HAVE to treat all people the same, yet differently. What I mean by this is, treat them all with the same respect, honesty and professionalism, BUT since we are all so different, we have to tweak the way we deal with them depending on their own personalities.