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Reading through the 2008 Realtor Technology Report.

By
Real Estate Agent with Kimberly Howell Properties (210) 646-HOME

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image courtesy of bradybd

There's a lot to talk about as I'm reading through the 2008 Realtor Technology Report.

You can view the whole report (80MB pdf file) courtesy of Realtor.org.  I could probably write the longest blog post of my life on this tech survey by the Center For Realtor Technology, but I'm just going to pull some things that I thought were interesting.

Who was invited, who participated?

Back in July 2008, 40,000 random selected Realtors were asked to complete a survey via email.  Want a shocking number?  The survey results are based on 942 completed surveys.  That's a low 2.35% of the original invitations.  According to the survey, that is enough to be considered statistically valid, but to me it seems really low.  Guess that's why I'm not a statistician.

Top three sources of new technology information.

NAR (52%), real estate news websites (46%), and colleagues (46%).  I would have loved to seen some more data on which news websites were being looked at, but I guess NAR wouldn't want to promote too many other sites, as the news is good for them.  I was happy to see that colleagues had a high percentage, as I think the real estate tech-savvy community is a very helpful bunch and love teaching others what they know.

ActiveRain on a daily basis.

Of the 33% of people who responded that they use social networking sites or blogs, 8% said they use ActiveRain on a daily basis.  I'm one of that small group and so are you.  I think we'll see these numbers rise over the next 2 years.

Using maps on your search site.

69% of participants use maps on their listing site.  Of those people, 71% have a map based search and 15% feel that the map based search creates a more effective search utility.  I am at odds on these numbers.  If 71% use it, but only 15% feel it create a more effective search, why are so many people still using it?  I love map search and think its a great idea as a consumer.  Being able to get the big picture of where homes are when you're searching is always something I look for.

Growing older and sticking to real estate.

19% of participants are under 41 years old.  28% are 41-50 years old.  53% are over 50 years old.  I think this a huge testament to how people stick with real estate.  With the attrition rate so high, many younger people drop off like flies when times get tough.  38% of respondents have been in real estate over 10 years.  I think when you combine these figures, you can see what I'm talking about.

Franchise or independent?

50% of participants work for an independent non-franchised firm.  The other half are split down into more specific categories, but overall, it looks like we're almost 50/50 on franchise vs. non-franchise (of the remaining 50%, only 7% work for a subsidiary of a regional or national corporation, that is non-franchise).  Its a pretty close race if you ask me.

Operating system.

I belong to the tiny 4% that uses Mac OSX.

Most used and preferred web browser.

The photo above is based on this piece of the survey.  Here's the number breakdown for use: AOL 6%, Internet Explorer 83%, Mozilla Firefox 9%, and Safari 2%.  Preferred browser tell a slightly different story: AOL 6%, Internet Explorer 75%, Mozilla Firefox 14%, and Safari 4%.  I think there's a simple reason for this (based on my experience).  I hate to use Internet Explorer, but up until we recently changed MLS systems, I could only use Internet Explorer.  Many of the applications that are designed for real estate are designed around Explorer.  I think there's a shift coming.  I know am able to use MAC OSX with Firefox for everything (except my GE Surpakey cradle, which only works in Windows).  You can see that although Firefox is only used 9%, it takes a 5% jump to 14% when you talk about whether or not they would "prefer to use it."  Internet Explorer users who prefer to use it takes a slight decline and Safari goes up.  I think if more programs were written to accommodate all browsers, we could see a greater shift in these numbers.

Well there you have it, my view of some of the survery's findings.  What did you find interesting in the survey?

Comments (6)

Shane OnullGorman
Eau Claire Realty, Inc. - Eau Claire, WI
Eau Claire Wisconsin, Real Estate Agent & Realtor- Buy or Sell

I agree a sampling of less than 1000 people is all but useless. I wouldnt trust anything in here because it doesnt say anything other than the opinion of 1000 people. We could take a survey that size in here in a few short hours. It shows when the numbers about using maps appears so innacurate. Like you pointed out it doesnt make sense. It probably isnt accurate because the few people who did fill this out probably didnt care or even read the questions. How many of these did they throw out? It doesnt even sound like a legitimate survey to me. I am not saying anything negative about you reporting it, just that it doesnt seem to have much weight.

Nov 30, 2008 07:09 AM
Anthony Stokes-Pereira
Better Homes and Gardens Rand Realty - Nanuet, NY
Realtor

Hi Matt;

Great information, I thank you for sharing..Great Job!!!!

Nov 30, 2008 07:15 AM
Shirley Parks
Sands Realty 210-414-0966 - San Antonio, TX
Broker, 210-414-0966, San Antonio TX Real Estate

mmmm ok ... I'll have my tech guy (husband) take a look at this.

Nov 30, 2008 07:35 AM
Colleen Fischesser Northwest Property Shop
NextHome Experience - Chelan, WA
A Tradition of Trust in the Pacific NW since 1990!

That is shocking to see such a low number of responses. Sounds like interesting information...I'm surprised by some of the stats. (such as 50% belonging to non-franchised firms)

Nov 30, 2008 07:49 AM
Kristin Moran
Owner - RE/MAX Access - KristinMoran@Remax.net - San Antonio, TX
San Antonio,TX - Real Estate - 210-313-7397

How embarrassing only 942 responded?  They were too busy or what?  The growing older and sticking to real estate count is very interesting!  KM

Nov 30, 2008 12:41 PM
Matt Stigliano
Kimberly Howell Properties (210) 646-HOME - San Antonio, TX

Shane - I definitely didn't think you were saying anything negative, but thanks for putting that in.  I agree its very low and I wonder...did I get an invitation that I passed up?  I don't remember one, but its quite possible.  We are bombarded by emails as agents and a lot of them make their way to the trash.

Anthony - Thanks.  I just thought I'd pull a few things that I thought were interesting, but there's a lot more in there.

Shirley - Its an interesting read, but like I said, the low number of respondants makes me wonder how good the overall picture is.  For instance if 942 people said "yes" on a question, then the other 39,058 invitees said "no" the picture would be a whole lot different.

Colleeen - I knew non-franchised brokerages were definitely growing in number, but I didn't expect they were growing to that size.  Now of course, if you take into account the 39,058 that didn't respond, thos numbers could change drastically.

Kristin - I know I will certainly keep my eyes open for one in the future.  They plan on doing it again in March 2009.

Dec 01, 2008 04:36 AM