WHERE DO YOU PLAN TO ADVERTISE YOUR SERVICES IN 2009?  Following is Chapter 1 in a series examining real estate advertising for real estate agents.  Real estate agents are usually the members of a brokerage who generate the sales and manage the transactions that keep our industry alive.  We represent home buyers and sellers.  However, most real estate agents are responsible for generating their own buyer and seller business.  We are also targeted by many to buy advertising.  Let's make sure that we are not "the lead".

HOW DO REAL ESTATE AGENT PROMOTE OR ADVERTISE THEIR SERVICES? 

LET ME COUNT THE WAYS:

  • Real estate magazines
  • TV advertising (Cable)
  • TV advertising (Local and network stations)
  • Radio advertising
  • Newspapers
  • Internet Pay-Per-Click
  • Internet directories and search engines
  • Web site(s)
  • Blogging
  • Internet networks
  • Floor duty
  • Buying leads
  • Door hangers
  • Open house
  • Title companies
  • Loan officers
  • Cold calling
  • Door knocking
  • Home buyer seminars 
  • Yard signs
  • Listing brochures
  • Direct mail
  • All that I forgot

Over the years and before my real estate life, I've used all of the above with the exception of:  Buying leads, Title companies, Loan officers, Cold calling and Door knocking.   Take what you will from this series.  Hopefully, we'll learn from each other and manage our advertising dollars well in 2009. 

GETTING READY FOR 2009.  Planning your advertising budget will serve to keep you (1) in budget (2) on schedule (3) safe from the cold callers who claim to have a "unique" new web site or place to put an ad.  Where are you going to spend your advertising money?  What advertising media or programs did you use in 2008 and what can you identify that your know produced business, buyers or sellers?

                                  fairfax county real estate

SPEND THOSE ADVERTISING DOLLARS CAREFULLY.  Most agents and brokers who have been in the real estate business for any length of time have probably used many of the advertising ideas above.  Over the years, I have used many with varying results and have come to the conclusion that "it's all in the numbers".

YES!  IT'S ALL IN THE NUMBERS.   STOP THROWING MONEY AWAY!   Investigate that medium, service,venue or web site before you spend your hard earned money.  Few agents have the advertising background to be able to determine the ROI (return on investment) for their advertising dollars.  Too often I hear agents try to justify the use of a particular advertising activity with "I got enough business to pay for the ad or leads or . . . . .".   To have done nothing would have been more profitable because the time and $$$ to manage the advertisement with no positive ROI could have been used for other activities that could have shown a positive ROI. 

In this issue:

  • Real estate magazines
  • TV advertising (Cable)
  • TV advertising (Commercials)
  • Radio advertising
  • Real estate magazines - Real estate magazines were once a great way to advertise listings and make the phone ring in "targeted areas".   Through consolidation of the areas, the magazines have become less "targeted".   Further, I can't justify the cost of an ad in a real estate magazine for an ad that will have a shelf life of 2-4 weeks.  IMO, the magazine ads are only cost effective for large brokerages that can benefit from "institutional advertising" for market share.  For individual agents, the numbers are just not there to justify the high cost of advertising a listing or service.  This medium has changed over the years and agents can now have their own telephone number in the ads.  Still, the magazines do not generate sufficient numbers of contacts to justify the short shelf life and high cost. 

    TV advertising (Cable) -Advertising a listing on cable will reach a local audience.  One would presume that the audience would be folks in the market to buy a home.  The cost for these short ads is reasonable and they serve the purpose of satisfying sellers that their listing agent is wonderful.  However, most of these shows are now dominated by new home builders and, like it or not, most resale homes, even the luxury properties, do not show well when compared to the new home builders model homes and well trained new home representatives presentations. 

    Streaming TV ad to TV station web site.  TV broadcasters blend on air advertising with Internet advertising.  When you buy TV spots, you can also buy ads on the cable's Internet site.  The theory is that folks go to the Comcast or station web site and the advertiser's banner ad will produce.  These banner ads are a form of Pay-Per-Click (PPC).  In my experience, the Cable web site does not generate a sufficient of viewers or clicks to justify the cost.  Comcast reported traffic to me monthly with glowing reports of the numbers and I was not impressed.  I have a lot of experience with PPC and the numbers were just not sufficient to be a predictable source of business. 

    TV advertising (Local and network stations) - Very expensive for 10-20-30-60 second spots.  With the exception of institutional advertising for large real estate companies or brokerages, the cost of TV commercials is extremely high.  The production costs for a 30 second TV ad is likely to be several $$$$thousand dollars.  Broadcasting a 30 second ad on cable TV (i.e. Comcast) is going to be $$$$thousands more and the advertiser has limited control over the schedule or placement of the ad in the rotation or area covered.  Local or National media is even more expensive although the ad will reach a wider audience.  However, most individual agents do not cover a geographical area wide enough to justify the cost.  Targeting the ads to a desired audience is not always possible. 

    Radio Advertising - Usually cost effective only for large brokerages.  Brokerages who can pay the cost of "drive time" radio spots who can provide quick response to inquiries may benefit.  The wide spread use of cell phones was very helpful to radio advertisers who relied on direct response.  Consumers needing real estate services could respond with a timely (immediate) telephone call.  The key to profiting from radio spots is being available to the consumer when the phone number is broadcast. 

    Chapter 2 coming soon:

  • Newspapers
  • Internet Pay-Per-Click
  • Internet directories
  • Web site(s)
  • Courtesy, Lenn Harley, Broker, Homefinders.com, 800-711-7988, E-Mail

    Lenn's Blog

     
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    46 Comments on WHERE DO YOU PLAN TO ADVERTISE YOUR SERVICES IN 2009 - Magazines, Newspapers, Web Site, . . . . . . . Chapter 1.

    DEC
    03
    416,836 Points 59 Featured Posts Localism Sponsor Outside Blog

    Hi Lenn!  I'm with you on having tried them all either by myself or as part of our brokerage.  I loved the TV & radio but, when it comes down to ROI, you just can't beat the internet.  Some will say that you must pay for clicks or Google (MSN or Yahoo) presence but, if you study enough on SEO, you'll quickly learn that you can do that with only an investment of time.  Print advertising has fallen by the wayside here in Charlotte and it was a tough sell to some of our Sellers but, they eventually got it! 

    It's ALL about the ROI!

    Debe in Charlotte

    9:31am • #1

    Lenn- Thanks for taking the time to put this series together.  I'm looking forward to the future installments.

    9:35am • #2
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Debe.  Indeed.  I suspect that many agents will be falling prey to the scammers who come along when business is slow.  Feel free to elaborate on anything I left out.  I'll make it a "Footnote" with a link to you.

     

    9:37am • #3

    My experience has reconfirmed what you recommend on magazine, tv, and radio advertising.  I have stopped it altogether.

    9:38am • #4
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Matt.  Thanks.  I'm drawing on many years experience and pulling it together.  Advertising money is tight in this market.  It seems that everyone has their hand out to real estate agents.  We need to think twice about where to spend those $$$$$.

     

    9:40am • #5
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Ann.  Good for you.  I've done all three and dumped many $$$$.  TV was very productive for me for another business but that was before the Internet.

    9:45am • #6
    1 Featured Post Localism Sponsor Hit Router

    Hi Lenn- Can't help wondering if this is the series, leading to you writing about your direct and passive benefits from AR.

    9:58am • #7
    211,939 Points 2 Featured Posts Outside Blog

    dollar for dollar very few of these work in our area, ..... blogging is a great use of time when we all have way too much, and obviously cost effective , however, it takes a lot of time and consistency

    10:23am • #8
    596,620 Points 111 Featured Posts Localism Sponsor Outside Blog

    I'll wait for chapter 2 :)  Just seems more to where I'm at these days :) :)

    10:27am • #9
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Marilyn.  AR is not the subject of this series, but it will surely be a part.

    James.  Right you are.  The unique benefits of blogging do take time.

    Sally.  Welcome back soon.

     

    10:49am • #10
    1 Featured Post Localism Sponsor Outside Blog Hit Router

    Lenn - very good content.  Relevant and best of all simple so viewers can "grab and go."

    Much success!!

    Fred T

    11:32am • #11
    200,599 Points 19 Featured Posts Outside Blog

    I agree - we have the best return on small neighborhood papers and the internet.  55% of our sales were generated from the internet, 20% were MLS, 20% were walkins, and the rest came from print ads or unknown sources.  I hope that you discuss blended media such as streaming radio from radio station websites.  We are currently considering such a proposal - but are concerned about the returns as it is an unproven marketing medium for us.

    12:25pm • #12
    8 Featured Posts

    Lenn~I would agree. As a marketing director for one of the area's largest non-profits prior to my real estate career, I can say with accuracy that personal referral and Internet advertising are the two most cost-effective ways to market anything...whether it be a product or a service. Real estate is no different. Your post was both informative and thought-provoking.

    12:33pm • #13
    392,504 Points 1 Featured Post Localism Sponsor Outside Blog

    I must admit I have tried nearly all and would love to have the money spent on most of the ads back. We have a tracking program that identifies every lead and if it doesn't produce it will not be used again. It must be about ROI or we will not be in business.

    12:55pm • #14
    1 Featured Post

    Back in the pre-internet days, I had very good results from local home magazines and the ROI was definitely there.  But the problem with the magazines when the market got hot, was that the lead time from placement of the ad to distribution of the magazine was longer than the time it took to sell a home, and the prices were rising so quickly that all the homes looked like bargains by the time the ads came out.  Buyers figured that out pretty quickly, and stopped calling from those ads.

    All my marketing now is on-line, where it can be kept up-to-date within minutes of any price or status change.

    1:14pm • #15
    2 Featured Posts Localism Sponsor Outside Blog Hit Router

    Lenn:Look forward to the next chapter.  Paper advertising is out even our large corporations locally have discontinued paper advertising.  Most likely for 2009 all or most of us will be using internet marketing only.

    1:14pm • #16
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Dona.  Indeed, paper advertising had been dramatically reduced.  However, I see that the newspapers are now on line and using our listings to advertise for themselves.  UGH!

    Vicky.  Good point.  The lag time between order and distribution is slow in all magazine advertising. 

    Terry.  You bet.  I know what I spend and I know what it produces.  If it doesn't generate commission checks, I dropped it.

    LaShawn.  Thanks.  It's my traditional "get ready for next year" compulsion.  This time of year, I examine everything. 

    Ryan.  Thanks.  I'm only discussing the advertising that I have done myself.  So, while I can't discuss streaming radio to Internet, I did use it with a TV ad.  I'll go back and ad that later.

    Fred.  Thanks.  Simplicity is my speciality.

    2:40pm • #17
    315,694 Points 8 Featured Posts Outside Blog Hit Router

    As a marketing person (that's my background) I've done it all. Billboards, tv, newspaper, magazines, real estate journals. Each has its place and needs to be used carefully. Together they form a mix where people start to say "I see you everywhere!" But you must track where you get your leads. You're probably NOT selling houses from the media you mention above, but you could be selling "yourself"--your brand.

    3:14pm • #18

    The conclusion will have to include inter net marketing via many of the social sites.

    3:37pm • #19
    320,927 Points 40 Featured Posts Outside Blog

    Lenn--I like this series. I think you are going to educate quite a few with what works and doesn't. I will admit, I am cheap. I grew up making my dollars go far and when I started in marketing I worked for companies on a shoestring marketing budget too...Never waivered from those principles either. I do some regional newspapers that have very good photo ad specials and drive them to my website. Almost all else is online and free (or next to it) I do spend on direct mail. Postcards, packages and letters I create, not a canned program from a catalogue. It is cost effective and works.

    4:05pm • #20
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Erica.  I love to hear from marketing folks.  I didn't think of billboards.  I am of the opinion that the Internet is the best "buy for the buck".

    Scott.  Absolutely.  I'm not addicted to much on the Internet, but I'll mention as many as I have used.

    Teri.  You have good experience and are doing a great job.  The important thing is that you're tracking it and know what works.

    4:38pm • #21
    426,662 Points 47 Featured Posts Outside Blog

    I know I would be preaching to the choir here but the best bang for the buck is the internet and of course having a good network of happy past clients doesn't hurt either:)

    4:47pm • #22
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Bill.  Of course, of course.  The difference is, of course, how one uses the Internet.  It's going to take some work to cover all the opportunities available to agents for Internet advertising.

    4:49pm • #23
    DEC
    04
    247,463 Points 22 Featured Posts Outside Blog

    Lenn I am looking forward to the whole series.  Thank you.

    6:48am • #24
    315,694 Points 8 Featured Posts Outside Blog Hit Router

    Lenn--I agree and am pumping most of my $ into internet in 2009. We just did a site re-design

    (www.move2pennsylvania.com) and I'm thrilled with the look/feel. Now to get the phone to ring more!

    I did billboards  when I opened my own office, and kept a huge one up for 18 months, to get the word out I was at my own firm. After 18 months I didn't see a need to keep it going.

    8:33am • #25

    Another great post in a series of great information. This information is what you pay for when you go to seminars. The hardest thing about advertising and promotion is finding a way to track results to see what is working best. You can set up an 800 number mail box for responses or a specific page on your web site such as www.mysite.com/thisadto track results. The best way is just to ask how the prospect found you when you talk with them. This is the simplest and probably most neglected method.

    9:35am • #26
    Localism Sponsor

    I find there is still a place (albeit small) for magazine ads, but not in the conventional sense of advertising listings. I use our local magazine to drive buyers to my site and to educate them about important changes in the real estate industry that may affect them. I find that helps me stand out in the sea of "houses" that fill the 80+ page publication.

    Looking forward to the rest of the series!

    9:41am • #27
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Paddy.  I'm looking forward to reading the comments.

    Erica.  I love your new web site.  It's very comfortable.  I need to do the same thing, several times over.

    Alan:  I don't agonize over stats.  I get them on my server, but as long as the phone is ringing, I'm happy.  We know that some pages, phrases are better than others.   However, the less productive also support the more productive.   For me, it's just about synergy.

    9:46am • #28
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Good idea.  We can offer so much information on line than in a magazine.

     

    9:47am • #29
    102,056 Points 1 Featured Post Outside Blog Hit Router

    Lenn - Again a very informative post on spending your advertising dollars wisely. I'm a small business brokerage looking always for ways to generate more traffic, leads and calls from people looking to buy or sell homes.

    3:03pm • #30
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Petra.  Aren't we all?  Learning to generate our own business is critical to any agent's success.

    3:33pm • #31
    109,910 Points Outside Blog

    All the growth media: 

    Hot Air Baloon Advertising, Skywritting, Cheap Pens, Cock Fighting, Candy Wrappers and anything else thats innovative and hasn't been written down on a plan that strikes my fancy :)

    5:36pm • #32
    2 Featured Posts Outside Blog

    Lenn - as always, great information, I can't wait to see chapter 2.

    6:10pm • #33
    DEC
    05
    140,154 Points 29 Featured Posts Localism Sponsor Outside Blog

    Lenn,

    I like how you say first start with a plan.  Too many quick rash decision when desparation sets in.  Better to set a budget and then take time to research the options.....why rush to spend money if you don't have a plan and don't know your financial limits?  Let alone goals.

    10:48pm • #34
    DEC
    06
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Rebecca.  Thanks.  I'm a research junkie.  It's in my blood.

    Maria.  Tomorrow.

    Scott.  Whatever works for you.  I'm not much for trying "stuff" though. 

     

    12:04pm • #35

    Lenn,

    I appreciate the great information you continue to share in your blog posts. I'm subscribing today. I'm in the process of getting my marketing plan together and I'm looking for cost effective marketing techniques. Thanks for sharing.

    12:18pm • #36
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Shon.  My pleasure.  Hopefully, you'll pick up a tip or two.

     

    2:53pm • #37
    301,917 Points 3 Featured Posts Localism Sponsor Outside Blog

    I'm banking on the internet, and I look forward to your post on that subject.

    7:08pm • #38
    DEC
    07
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Georgina.  Ah!  The Internet.  THAT's my business.  I'll get to it.

     

    6:21am • #39
    333,168 Points 4 Featured Posts Outside Blog

    Lenn - nice compilation of on the air ads, I do not use them and they are not in my advertising budget. Looking forward to the rest of the series.

    6:32am • #40
    DEC
    10
    8 Featured Posts Localism Sponsor Hit Router

    Can't wait to hear what you think might work most efficiently.  I'm thinking the internet might be involved  :~)  It's hard to get clients, particularly those over 55 or 60, to come along side the theory that magazines and newspapers don't rarely sell properties. 

    10:33pm • #41
    DEC
    23

    There are different ways to promote your products/business. But they all come with different prices and benefits. The best way which i would suggest is to go with newspaper & magazine advertising.

    Andy Rehan
    6:18am • #42
    832,334 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

    Mike.  Thanks.  I'm going to add to the series today.

    Terri.  Sorry for taking so long.  I've been pre-occupied with watching the government try to put all of us in the poor house.

    Andy. Normally, I'd delete a comment wherein a person violated the ActiveRain guidelines by advertising themselves.  However, since this link advertises print advertising, I'm leaving it in hopes that all of my competitors in MD and VA will spend money for the services.

     

    6:23am • #43
    DEC
    24
    206,153 Points 6 Featured Posts Localism Sponsor

    Lenn - we have an agent who is a good friend who has literally created himself as an authority through his print and tv advertising. Mind you, he knows what he is doing, but he is building a strong local presence so that people know his name and pick up the phone because they see his signs on so many waterfront properties. The cost is exhorbitant but it has been very effective. It's not for everyone, but it has worked for him. When you are dealing with people in $1million+ properties, they still like to see them in print. I'm not arguing for print, but it has worked in this case.

    12:13am • #44
    7 Featured Posts

    We did not lke the comcast model, so we built our own : )

    IT only serves toledo, OH but we know it attracts eyeballs and generates results for agents.

    We welcome your feedback.

    Lonn Dugan

    Buckeye CableSystem

    http://www.homefinder100.com

     

    8:21am • #45
    1 Featured Post

    Wow, what great information.  I've used the magazines forever and am becoming less and less impressed and have been receiving less and less ROI from them, too.  I'm just getting into the internet activity and am becoming so excited and impressed with the potential for my 2009 advertising budget ROI.  Thanks for the great info..I'm looking forward to your next chapter.  Robin

    8:27am • #46

    This blog does not allow anonymous comments

     


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