This story happened to me a few years ago and I thought I would share this with you. I produce quite a bit of marketing through the regular mail that catches the eye of homeowners. Sometimes I will feature new listings in that neighborhood with information about the home and also include photos. I am usually the one who has to proof read the art work before it goes to print but sometimes I get "brain freeze" and I do occasionally miss things such as a typing error or a misspelled word. Well this time I did something a little more critical than that.My day started out pretty busy with real estate and I needed to pick up the finished product on a newsletter that was already behind schedule. I always try to make sure I mail them exactly on a specific date, but on this one I was rushing to finish. When I showed up and picked up the box  I did not have time to look at the finished product until I reached my mail guy so he could label, stamp and deliver them for me. Then my blood pressure began to rise when I noticed the new listing I just featured on the front page had the wrong address. The street was right but the number on the house was wrong. I started to get nervous that someone would notice my mistake and "I hate making mistakes."

My mistake turned out to be ok.

About 3 weeks after it reached it's final destination I received a call from a Homeowner who thanked me for featuring their home in my newsletter. I was a bit embarrassed and I kept playing along saying "that's great" but then I decided to tell them the truth.

It turned out that the homeowner was so impressed with what I had said that they told me they intended on putting their home on the market and they were going to start to interview people but they decided that since I already started marketing their home that they wanted to meet with me and so they listed it with me and it sold rather quickly.

How cool was that?

We did have to make an adjustment on the price but because it was the same model of the intended home that was supposed to be listed ...it was only a minor change and to top that I even ended up selling the other one too and they both ended up closing back to back.

It was a great experience and even though I made an error it worked out.

I wonder what type of lesson I should learned from this?

I hope that if this happens to you that you have the same ending as I did.

Remember that "no one is perfect."                       

 

 

40 Comments on MISTAKES MAY BE COSTLY BUT SOMETIMES THEY BRING YOU BUSINESS

APR
23
2007
226,109 Points 41 Featured Posts Outside Blog
Neal what a great story!!  Truth is indeed stranger than fiction.  What are the chances?  This is amazing.  I wonder if I can try to make this happen on purpose?  I can attempt it with one of the multimillion dollar ones. I wish!
8:38pm • #1
408,807 Points 74 Featured Posts Outside Blog

Maggie,

The properties were about 300k each.

I thought you would like that story based on you last blog.

That is why it is ok to learn from mistakes we make.

8:42pm • #2
601,489 Points 111 Featured Posts Localism Sponsor Outside Blog

I had postcards for an Open House made and it came back with Open spelled Oepn...I was so mad....had to go out in the mail by that day so they would receive by the day before the Open House.  Well, noone noticed and the only one who walked in with one said he was a neighbor.

 Didn't turn into anything but you sure had a great outcome!

8:44pm • #3
408,807 Points 74 Featured Posts Outside Blog

Sally,

For once a little luck and skill!

8:45pm • #4
417,667 Points 21 Featured Posts Localism Sponsor Outside Blog
My Mother always taught me that honesty is the best policy.  It sounds like your honesty really worked for you. 
8:47pm • #5
408,807 Points 74 Featured Posts Outside Blog

Marchel,

They probably would have figured out from one of the neighbors talking.

8:49pm • #6
317,298 Points 45 Featured Posts Outside Blog

Hi Neal - ooh how I would have beaten myself up on that mistake, just as you did.  I hate it when I make a mistake, and I try to tell myself that no one is harsher on me than me, and that most people won't even notice that tiny little mistake - but I notice it.  I am so glad for you that this worked out the way it did for you - how cool is that!  As Marchel said, honesty is always the best policy, and those sellers just proved it again.

Way to go!!
Ann

9:00pm • #7
197,432 Points 7 Featured Posts Localism Sponsor Outside Blog

Neal,

What a great story with a happy ending.  Wonder if we should make more profitable mistakes?  LOL

9:02pm • #8
408,807 Points 74 Featured Posts Outside Blog

Ann,

Did you see the link about the misspelled words? Thanks

I thought you would get a kick out of that.

Kay,

Thanks.

Once in a while we have a happy ending from what I call a small error.

9:06pm • #9
408,807 Points 74 Featured Posts Outside Blog

Chris,

Yeah right.

That was only one that paid off.

There were many more that would not cover what I made.

9:26pm • #11
317,298 Points 45 Featured Posts Outside Blog

Neal the real deal - I did see that link and thought it was apropros!  ;-))

Ann

9:45pm • #12
601,489 Points 111 Featured Posts Localism Sponsor Outside Blog
All good things come to good people...others have to struggle.
9:56pm • #13
488,772 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router
I have a picture ad running in our community newspaper.  I had them turn my picture upside down for one issue and then they were to put it back.  I figured it would catch peoples eyes and they would assume it was a mistake.  Well three months in a row the add was left upside down.  I have received more calls from that add then I ever got before.
10:24pm • #14
4 Featured Posts

Good strory Neal, sometimes things are just meant to be.

On another note, I got your email...tell me exactly what I have to do...I'm going to Costco to buy Kleenex in bulk :)

11:28pm • #15
APR
24
2007
261,319 Points 26 Featured Posts Outside Blog
I love this kind of stuff... people want to know we are all human - great one Neal
12:35am • #16
146,460 Points 10 Featured Posts Outside Blog

Neal,

You should repeat again your mistakes, hahahaha :), that's good luck !

 

 

3:18am • #17
5 Featured Posts Outside Blog
Neal, I don't know about the rest of you...But I'm Perfect! HaHaHa! By the way, where's the spell checker?
5:54am • #18
408,807 Points 74 Featured Posts Outside Blog
Ann, I put the link in your honor. What happend to my spell checker? Sally, I have struggled. Especially with this dam spell checker. where is it? As a matter of fact...where is the whole tool bar?
6:10am • #19
408,807 Points 74 Featured Posts Outside Blog
Randy, I think you told me this story before or you wrote a post about it if I recall. Melody, Remember it is not this week it will start for you on this Sunday night so get ready and let me know if I can help you get started.
6:12am • #20
408,807 Points 74 Featured Posts Outside Blog
Thesa, Human? I am wondering where the tool bar is so I do not make any spelling errors and I can't even highlight. Ray, Now who is stalking who? Danny, I also noticed something seems to be wrong with the whole tool bar and I also noticec when I try to edit the blog all you can see is all the HTML. They must be doing some maintanence.
6:15am • #21
612,109 Points 244 Featured Posts Localism Sponsor Outside Blog
Neal, Well that mistake sure worked out for the better! I had a REALTOR(R) send me over a 15 page purchase offer on Friday with an approval letter, copy of the escrow check and everything. It looked great. I reviewed it and picked up the phone to call my seller and at the last minute noticed the address. It wasn't my listing! She was making an offer on the listing next door to mine. Bummer:)    
8:12am • #22
Localism Sponsor

Man, what a great story!  I am a huge proponent of honesty and full-disclosure and you reaped the rewards.  I bet you were nervous for a while though.  :-)

- Tchaka 

9:54am • #23
601,489 Points 111 Featured Posts Localism Sponsor Outside Blog

Hope you find your tool bar....mine's here.

12:06pm • #24
130,294 Points 9 Featured Posts Outside Blog
Neal, lets be honest, you can really see the future and knew they were going to list right? :)
12:49pm • #25
408,807 Points 74 Featured Posts Outside Blog

Melody,

If you want I will email you with the instructions.

It is pretty easy.

BB,

Now that s--cks..better yet i had an offer on one of my listings but they still wrote the wrong address but it was an offer on mine so we still sold it.

Tchaka,

I guess someone up there liked me.

Sally,

What is all the jibber jabber?

Lysa,

Of course I knew I would.

Just was not sure in what century!

4:07pm • #26
480,253 Points 151 Featured Posts Outside Blog

Neal....  if I never made mistakes, I would have never learned some of the things that I know now. Good story.

                                                                                                              jeff belonger

4:59pm • #27
408,807 Points 74 Featured Posts Outside Blog

Hey Jeff!

Not bad for a Realtor with who doesn't have over 100,000 points but surpassed that in income!

I'll take a mistake like that once in a while!

5:20pm • #28
365,185 Points 95 Featured Posts Localism Sponsor Outside Blog
Neal-It's amazing what happens sometimes in life. Sometimes mistakes just aren't so bad.  If only all mistakes would work out that way, life would be perfect!  I too had a similiar experience but I was new in the business.  I actually wrote and you can appreciate this, a contract for a unit in the famous Century Village and wrote the wrong unit # and the title company actually pulled title for that unit.  Well the broker was not about to pay for it and I I paid it, I felt bad because I was new in the business.  Back then those units only sold for 30,000 and we would charge 10% commissions plus bonuses.  I made nickels but the upside was the unit I made a mistake on, they called me asked me to list it....I sold it too!  Of course, I would never want to make that mistake again and I never did!  War Stories.....I love them!
6:44pm • #29
408,807 Points 74 Featured Posts Outside Blog

Midori,

Seems like you have had similar journeys as I.

Yeah war stories that is about RE!

7:04pm • #30
365,185 Points 95 Featured Posts Localism Sponsor Outside Blog
Neal....seems like many commonalities!  It good to know the world is big enough for both of us. hehehe
7:08pm • #31
408,807 Points 74 Featured Posts Outside Blog

Yes.

This is true and I just read your post and it came out well!

I tried to call you but your phone did not answer.

7:15pm • #32
408,807 Points 74 Featured Posts Outside Blog
Since you are clogging up my blog did you at least rate it?
8:32pm • #36
APR
25
2007
269,422 Points 18 Featured Posts Outside Blog
Neal - love that story - glad it worked out so well for you.  I'll take $100,000+ anyday over 100,000 points - keep up the great job and thanks for sharing  
9:31am • #37
174,874 Points 44 Featured Posts Outside Blog
Great post my friend and you are a man of honor and integrity.  God bless
1:25pm • #38
167,315 Points 12 Featured Posts Outside Blog
Neal great post..Where would we be if everyone in the world was perfect like me?..:-)  just kidding great post
2:26pm • #39
408,807 Points 74 Featured Posts Outside Blog

Cyndee,

I 'll take it again too!

George,

Thanks for stopping by and sharing.

Matt,

It is well appreciated.

8:55pm • #40

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Neal_bloom Rainmaker_large

Neal Bloom-Realtor ® Assoc.-CRS-Weston FL

Weston, FL

More about me…

Keller Williams Properties

Address: 1625 N. Commerce Parkway ,Suite 105, Weston, FL, 33326

Office Phone: (954) 608-5556

Cell Phone: (954) 608-5556

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