rightMortgage Broker vs. Loan Officer

When you're looking to get a mortgage loan, you may work with a loan officer or you may choose to work with a mortgage broker. People often confuse the two job types even though both will glean the same results: a new home. However, it is important to understand the difference between the two types of jobs so you know what to expect from them during the mortgage application process.

A mortgage broker is an individual or firm that acts as an independent agent for both the borrower and the lender of a mortgage loan.

Mortgage brokers are the middle man between you and the lending institution, which can be a bank, trust company, credit union, mortgage corporation, finance company or even an individual private investor. A mortgage broker will analyze your financial situation to determine which lender is the best fit for your loan needs. He or she will submit your mortgage application to one or more lenders in order to sell it, and works with the chosen lender until the loan closes. He or she receives a commission from the borrower if the loan closes.

A loan officer is a representative of a lending institution, such as a bank, who works to sell and process mortgages and other loans originated by their employer. They often have a wide variety of loans types to draw from, but all originate from that specific lender.

Also known as a loan representative or account executive, loan officers represent the borrower to the lending institution and will guide him or her through the selection, processing and closing of mortgage loan. Loan officers can be paid a commission or salary for their services.

Published By: a la mode, inc.

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16 Comments on Mortgage Broker or Loan Officer?

Well stated, I have come to refer to myself as a mortgage broker even though my "title" in my shop is Sr. Loan Officer.

One term I hate is Mortgage Planner, I think it is silly.

04/23/2007 11:21 PM by David Doerr (David Doerr)


David, thank you for your comment. I call myself a Mortgage Consultant because I create clients for life, not one time customers. The typical Loan Officer closes the loan and loses contact with the borrower. I keep in contact 3-4 times a year with each of my clients to consult them on whether they are in the best situation they could possibly be in, or if they need to work on their credit a little to get them into a better loan.

04/23/2007 11:25 PM by Justin Kaatz, CMP (ASAP Mortgage)


Why hate the term mortgage planner? I often receive and enormous response from that title and have had clients kick down my door to talk to me because they think I'm different from the rest.

As far your post Justin great job. All good points and very accurate. Thanks for taking the time to write this.

04/24/2007 12:48 AM by Jacob Morales - Arizona Mortgage Planner (US Bank)


I agree, mortgage planner is different; it will attract different prospects who would've passed with a glance if the title were any different. I also like Mortgage Specialist.

Jacob, thank you for your comment. I am starting to take a new approach toward blogging - I am going to aim my blogs toward the consumers and have them listed on my localism page as articles I've written. Who knows, maybe one of these days enough people will rate my blog and I will get featured!

04/24/2007 12:51 AM by Justin Kaatz, CMP (ASAP Mortgage)


Justin,

That's great explanation for newbies, good blog :) keep the good work!!!

 

04/24/2007 02:51 AM by Aurora Colorado Real Estate Ray Saenz, Colorado Realtor (United Property Brokers, INC)


Justin- You said: "A loan officer is a representative of a lending institution, such as a bank, who works to sell and process mortgages and other loans originated by their employer. They often have a wide variety of loans types to draw from, but all originate from that specific lender." That is EXTREMELY misleading! The laws in your state may be different, but in Florida a LO is a non-licenced person who works for a Correspondant Lender or a Full Lender. In neither case does a LO have to lend that particular Company's money. I worked for a Correspondant that didn't even have a warehouse line - we had 10+ lenders that we worked with. In particular, your statement: "but all originate from that specific lender" is just 100% wrong and very misleading.

04/24/2007 07:27 AM by Palm Beach Real Estate and Loans - Marc Blasi (Leibowitz Realty / Knightlines Mortgage)


Justin,  Not to jump on the band wagon but I really must write everything that Marc just wrote goes Ditto for me.  I know you meant well with the post but it is very misleading.

One thing you really did not get into was being licensed with the state usually requires so much education (Florida is 24 hour course and pass a FBI back ground Check) as well as some sort of background checks.  When working with a Loan Officer it is up to the lender to check the employees.

04/24/2007 09:57 AM by My Favorite Mortgage.net - Matthew J Blum


Guys, this blog was meant for the consumer. I lightly touched on the broad differences between brokers and loan officers.

I highly doubt this is going to mislead the average consumer. Thanks for ripping it apart though :)

04/24/2007 10:10 AM by Justin Kaatz, CMP (ASAP Mortgage)


Justin I did not want to rip it apart but the facts are what you wrote was some what misleading.  My suggestions if you are going to write about this do more details not just a fluff piece.  I know you tried but you really missed some key pieces.

04/24/2007 10:17 AM by My Favorite Mortgage.net - Matthew J Blum


Matthew, I appreciate your comments and critique. What doesn't kill me only makes me stronger. Keep it up, I will learn sooner or later! Thanks again.

04/24/2007 10:20 AM by Justin Kaatz, CMP (ASAP Mortgage)


Justin,  My pleasure anytime I can help

04/24/2007 10:24 AM by My Favorite Mortgage.net - Matthew J Blum


Justin - where do you get this?

He or she receives a commission from the borrower if the loan closes.

We do not receive COMMISSIONS from Borrowers

We receive COMMISSIONS from Lenders for loans...

If a borrower chooses to pay POINTS, then part of our commissions come from them but as a whole, most good and competent mortgage BROKERS get paid by Lenders 100%.  That is because we have enough volume to get rates down low enough that we can get paid enough on loans at low rates.  Brokers are wholesale loan originators.

The nicest thing for a borrower is that with a Mortgage Broker, all fees are disclosed UP FRONT in the Good Faith Estimate.   There are no sneaky changes and "hiding the backend" that happen with Loan Officers.  One of the major reasons for this is that Mortgage Brokers are state regulated and licensed individuals who undergo a vast amount of prelicensing education and continuing education.

Loan Officers are mostly unlicensed people working in a Retail Setting.  The Retail setting is the core of the issue that isn't brought up.  Usually Loan officers work off a standard rate that has its markup already on there.  The reason is OVERHEAD.

Overhead is worked into the rate to pay salaries, benefits, commissions and fixed costs.

Overhead is also hidden from consumers because Lenders are currently not required to disclose all fees and premiums.

So when a Mortgage Broker shows a matching rate it is still within their capability of dropping that rate either just to be competitive or to help the client.

The other thing to consider is that a Mortgage Broker has many more tools at his/her disposal because we are NOT limited to our bank's offerings... we have hundreds of lenders and thousands of programs which allow us to truly custom tailor a package to fit the needs of the individual.

 

04/24/2007 10:26 AM by Boca Raton Florida & Boynton Beach Florida Mortgage Loans


What about a Mortgage Banker that has the option to broker deals as well that don't fit in-house?  

04/24/2007 10:46 AM by Michael Byrne (Gateway Funding Diversified Mortgage Services)


David, thank you for your comment. By receiving a commission from the borrower, I meant when an origination is charged. Origination can be a flat fee or a % of the loan amount. I would agree, the big hitters in this industry make their money on the back end and charge minimal up front. Keep in mind, I wrote this blog for the consumer.

Michael, good point. I am a mortgage banker and have the option to fund through my warehouse line or I can broker deals to wholesale lenders. This blog is meant more for the average consumer looking to pick up a little information so I didn't get too deep into the broker/banker difference. I don't want to confuse or bore my readers!

04/24/2007 10:50 AM by Justin Kaatz, CMP (ASAP Mortgage)


"Overhead is worked into the rate to pay salaries, benefits, commissions and fixed costs.

Overhead is also hidden from consumers because Lenders are currently not required to disclose all fees and premiums."

So Brokers disclose overhead such as rent, etc.? I really don't think a consumer really cares how much or how little someone "makes" on a transaction, but rather prefers to get quality service and terms.  This goes for a banker or broker.  Neither is better, just different.  Slightly.

04/24/2007 10:59 AM by Michael Byrne (Gateway Funding Diversified Mortgage Services)


Michael, I agree. The borrower isn't looking to see how much their broker is making off of them, they're more interested in the product or service they're getting.

04/24/2007 11:11 AM by Justin Kaatz, CMP (ASAP Mortgage)


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Loan Officer: Justin Kaatz, CMP (ASAP Mortgage)
Justin Kaatz, CMP
Madison, WI
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ASAP Mortgage

Office Phone: (608) 237-8900 Ext.: 14
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Hello everybody my name is Justin and I'm a Licensed Mortgage Professional serving the whole state of WI. I am looking to pick up some useful information and possibly establish a few relationships through this website and blog!

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