Special offer

Active Rain Issues- Serious Problems-Please Help

By
Real Estate Agent with Oakstone Properties, Homes in Richmond VA

Please, someone explain to me all of the serious issues that Active Rain is having.  First, I get some Proxy Srtting message quite often.  Yesterday I could not even sign in and it seems that something changed my password.  Everytime I tried to sign in, it would kick me back to the sign in page and would not let me access my account.  I tried to get my password sent to my email address and a message came from Active Rain saying they considered my email address a spam email?????  Now I am finally on the site but none of my replies on blogs are being sent.  I am not even sure if this blog will post.  Any insight would be helpful(I would love someone from Active Rain Management to reply.  I like Active Rain and hope to continue to use it, but with so many negative issues, I'm not sure if its worth it.

Comments (9)

Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

There seem to be a lot of problems and everyone is experiencing them  -- sounds like they are working on them.

Dec 13, 2008 02:41 AM
Debi Ernst
St. Charles County, Missouri - Prudential Alliance Realtors - O'Fallon, MO
GRI, e-PRO, Broker/Sales Associate

Nate - I'm sorry you're having problems.  Many of us were having problems yesterday.  I thought they were fixed today.  I would try emailing Brad Andersohn.  He knows a lot and is always willing to help!  :)

Dec 13, 2008 02:43 AM
Carol Swain
Keller Williams Real Estate - Langhorne, PA
Realtor, -www.swainsells.com- Bucks County, Pa

I had the same problem logging in yesterday. Once I logged in the page would not load.  It seems to be fine today.

Dec 13, 2008 02:44 AM
Cheryl Willis
RE/MAX Solutions- OZARK MISSOURI - Mount Vernon, MO
MO Broker - Mt Vernon, Monett, Aurora, Barry & Law

Sounds like you are frustrated. The temporary problems are due to systems growth.  There will be tech posts to keep you up to speed.  I find that when there is an issue it resolves quickly.  The minor inconvenience of not getting to comment for 1/2 a day is nothing compared to the value of the peer group.  hang in there or not, your choice.  cheryl(I love it here warts and all)willis

Dec 13, 2008 02:47 AM
Gena Riede
Riede Real Estate, Lic. 01310792 - Sacramento, CA
Real Estate Broker - Sacramento CA Real Estate (916) 417-2699

Nate, hang-in there. Bob posted an article that is on the dashboard about just this very issue. With so many changes, additions and new members things somethings get a little challenging but this is the best social network out there so stay put, sit down and wait for the ride!

Dec 13, 2008 03:33 AM
Dick Betts
TOUCHSTONE REAL ESTATE - The Villages, FL
REALTOR® The Villages, Florida

Glad to see your not shy about things!

Dec 13, 2008 04:50 AM
Marjorie Taylor
Florida Homes Realty and Mortgage - Saint Augustine, FL
New Homes in St. Augustine Florida

Looks like all is well in AR land today!

Dec 14, 2008 07:43 AM
Gena Riede
Riede Real Estate, Lic. 01310792 - Sacramento, CA
Real Estate Broker - Sacramento CA Real Estate (916) 417-2699

Nate, I think things are solved for now...

Dec 14, 2008 03:57 PM
James Wexler
wexzilla.com - Scottsdale, AZ

nate, I felt the same way when I first started, the good thing to know is that when you are having problems , everyone on Active Rain is having the same ones

Dec 15, 2008 07:37 AM