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Don't Overlook the Little Guy!

By
Real Estate Agent with NorthGroup Real Estate/www.TonyORealtor.com 218572

I recently had a listing that I took for a list price higher than I advised the sellers should ask for. I know, I broke cardinal rule #1.

They were friends of my wife, so I didn't want to insult them. I advised them, as per comps and new construction in their area, that they should list at $249,900. The husband was so adamant that he not lose money (they paid $250,000 for the house 2 years earlier), that I did as they asked. 

We signed a 3 month contract for a list price of $269,000 and I got to work marketing their home. I stress marketing, not listing, because I just don't put it on MLS and hope it sells. I do much more. Flyers are printed and distributed, postcards go out in the mail, emails are sent to agents that have worked that particular area, open houses were held every other weekend!, the listing was advertised in a major RE magazine, etc.

What made this more of a challenge was that the sellers put earnest money down on a FSBO and had 3 months to buy. I did all that I promised to try to get their house sold. After 1 month, I talked them down to a list price of $264, 900. We still had no one even come to an open house, let alone have an agent bring clients to see the house. Another 2 weeks later I was able to talk them down again to $259,900. Believe me, it wasn't easy but I did what I had to do. After 2 months, I approached them again. Hesitantly, they agreed to drop the price again to $254,900. Mind you, no lookers at the house at all.

When there were 2 weeks left to their contract, my sellers emailed me asking to be let out of their contract. They stated that they had to get the house sold and wanted to go to a larger, well-known company. They believed that would get the house sold faster. Knowing that they had earnest $ on the line and because they were my wife's friends, I let them out of the contract with two weeks left on it.

Cut to today... 5 months later and with a large RE firm, the house is still on the market! The only advertisement I've seen for it is an ad in a magazine. I don't think their agent even holds open houses (I know, some of you don't think open houses are effective). What got me was the initial asking price the new agent got them to list at....$249,900!!!  Sound familiar??

There's a part of me that wants to call the sellers and ask, " You let me go and hired another agent, how's that working for ya?!" Of course, I know full well how it's working for them. It's NOT!!  LOL  Let me stop revelling in others' misfortunes.

As my title suggests- Don't Overlook the Little Guy!  There is a huge misconception that a larger agency means better results than a small agency can supply. I did much more for those sellers than the big company agent is doing. I will continue to maintain my sense of work ethics and my future clients will reap the benefits.

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Broker/Realtor     NorthGroup Real Estate     Cabarrus County, NC

980-254-7263     TOrefice628@gmail.com    

www.TonyOreficeRealtor.com

Gail Szeluga & JoAnna Siminerio
Coldwell Banker Realty - Manalapan/Marlboro - Manalapan, NJ
Fostering Community Spirit Through Real Estate

Great post.

Sorry for your experience.

It is always easier for a person to look elsewhere for the solution than to look inside themselves for the cause.

One thing I've learned when working with friends, don't treat them like friends!  If you are consistent with your clients you will succeed with all of them!

Dec 13, 2008 09:51 AM
Leesa Finley
RED Properties - Wake Forest, NC
RED Properties - Raleigh NC Real Estate

Wow - Tony - that is a familiar scenario!  I am not a "big" company and certainly not national.  However, I do just as much as not more in most instances by way of marketing.  The whole "friends" thing just irks me.....I have had them too and sometimes they just don't want to listen!

Dec 13, 2008 10:49 PM
Jon Wnoroski
America's 1st Choice RH Realty Co., Inc. - Green, OH
Summit County Realtor

Tony -  Perception is huge; it may not always be correct but it is often the basis for people's decisions.  I have had clients (current) who started out with a larger firm and then settled on working with me.  They have commented that I have provided them with more service and communicate more frequently than their previous Realtor(R).  Clients have to live and learn just as we do.

Dec 14, 2008 02:41 AM
Tony Orefice
NorthGroup Real Estate/www.TonyORealtor.com - Concord, NC
Realtor- Cabarrus County, NC

JoAnna- thanks and wiser words were never spoken!

Leesa- Hi! See, we have something in common. Thanks for commenting.

Jon- good for you. Where can I find clients like this? Thanks for stopping by.

Dec 14, 2008 08:10 AM
Carol Porter
casa blanca realty - Mount Holly, NC

Tony,

I know exactly how you feel!  Since starting a company with my sister and brother-in-law, our clients have been friends and neighbors.  We have cut commissions, let clients list their house for a price higher than it should be and spent endless hours trying to market.  As a team, we realized that we were just spinning our tires!  Thanks for sharing your comment! Maybe this has been a great learning experience.  You never go through rough times without a gift of knowledge in the end!

Thanks for introducing me to AR! This is my first comment! 

Dec 14, 2008 01:42 PM
AMBER NOBLE GARLAND - Top Real Estate Expert, Property Tax Appeal Specialist & Author
Strategic Marketing Expert & Relocation Specialist Serving New Jersey and nationwide! - Marlboro, NJ
- The Agent You Can Trust To Deliver REAL Results!

Tony,

Nice to finally make your acquaintance! Thank you for your kind words and support of my blog.

As for your former sellers, you did them a favor by being direct & honest, and you did yourself a favor by not "keeping someone who didn't want to be kept." Unfortunately, they'll probably have to learn the hard way. Until then, keep shining and being you!

Stay motivated,

Amber

Dec 14, 2008 03:29 PM
Tony Orefice
NorthGroup Real Estate/www.TonyORealtor.com - Concord, NC
Realtor- Cabarrus County, NC

Carol- Hi again! I couldn't agree with you more. I was happy to introduce you to AR. I truly feel it is a great site for all of us to learn alot and share ourselves with each other. Thanks for the first comment!

Amber Noble- I like saying your first and last name together... ; ). It's nice to meet you as well, although I feel like I know you due to JoAnna's kind words for you! Thanks for your kind words to me.

keep on bloggin'

Dec 15, 2008 01:41 AM