I was interviewed today by San Mateo Times about the burglary that happened a few months ago in Atherton where a staged home was broken into and things were taken. The burglars took artwork, accessories and remote controls to both garage doors and sprinklers. The reporter asked me if I was surprised, sadly I said no.


This is not the first time I’ve heard about people stole things out of homes. It happens more frequent than we like to believe. It is more common with vacant homes and certainly can happen to occupied homes as well.


Real estate can be a dangerous industry; most people do not realize it. Selling your home is not only an emotional roller coaster, you are also making yourself vulnerable for all to see. There is a reason why I do not use candlesticks in homes, even though they would look darn good and it will make my life easier. I also don’t use flatware. There have been cases in the past where realtors were attacked with these objects while showing homes. Similarly, I also advise homeowners to pack up valuables, collections and personal photos. Nowadays with technology’s advancement and the popularity of virtual tour, people can browse through your home, floor plan and do their “homework” before they show up to rob you. Open house is also another great time for potential thieves to attack. With high foot traffic during open house, people can raid your medicine cabinets without you knowing. I have heard of agents’ purses went missing after open house while they were showing the home to walk-in potential buyers.


In this particular Atherton case, the burglars also took garage openers. The reporter chuckled when he told me but it makes a lot of sense. They took artwork and accessories because they are easy to run with, unlike a couch where you can be seen by the neighbors. They targeted Atherton because of the high end listing prices come with high-end expensive staging furnishings. They took garage openers because they plan to come back and rob the seller again. They took the control to sprinklers also probably because they couldn’t figure out which is which.


Here are a few tips to help you protect yourself while you put your home up for sale:

*Pack up ALL your valuable artwork, collections, bank records, personal records, personal photos especially you have small children, and etc. Move them to a safe area that can be locked.

*Avoid staging with accessories that can be used as weapons such as flatware, candle sticks, etc. It also lowers your liability in case something does happen.

*If you have windows at the front of the house that can easily tell random people on the street that your home is vacant, use curtains to conceal the interior to make yourself a less of a target.

*During open house, greet everyone that comes through and acknowledge him/her. When I was working in the retail field, simply acknowledging customers who walk in deters incidents of thefts. Because they know you saw them, they will be less likely to steal since they know you have/are noticing them. Also, people are more likely to buy when you acknowledge them! So it’s really a win-win situation for ya.

*This one is crucial: lock the doors. It’s shocking how often agents forgot to lock the front or back door while on their way out. When I was working as a realtor, I got a call from the police at 2am because a silly agent (grrr) forgot to lock the front door and the door was blown wide open! Luckily nothing happened, but I was so freaked out the rest of the night!


Have a safe sale!
 
 
Cindy Lin
Staged4more
http://www.staged4more.com
http://stagingtipsandmore.blog.com 
 

9 Comments on How to Sell Your Home Safely Without Being Robbed!

APR
26
2007
204,914 Points 13 Featured Posts Outside Blog

Very timely reminders for all stagers Cindy, thank you!  I know from ASP training that flatware is not recommended, but had never thought about candlesticks being used in that way until your post.. You really can't be too safe can you?

1:34am • #1

One thing I remember reading somewhere was if you are a single woman living and selling a house, borrow some male clothes to hang in your closet.

2:02am • #2
460,282 Points 28 Featured Posts Localism Sponsor Outside Blog
These are wonderful ideas.  Funny that I never think of the obvious...like people know you're alone and only there for the day for an open house or staging.  Great safety reminders and the male clothes is a good idea as well.
9:33am • #3
15 Featured Posts

Hey Cindy - Awesome blog!  You made some very valid points and hopefully by alerting your fellow AR members, extra care will be taken when staging and showing homes.

I stopped at an Open House a few weeks ago and saw something that I had never seen before...it was a sign posted on the front door explaining that the realtor was in the process of showing the house to another client and would be with you in a few minutes.  The text continued to point out that the realtor apologized for the inconvenience, but would extend the waiting client the same courtesy when it was their turn to view the house.  Needless to say, I was impressed!  This realtor was in control!

VAL

10:06pm • #4
6 Featured Posts
Cindy, I veiwed a vacant last week with an unlocked door. It did make me wonder about filling the place.
10:39pm • #5
APR
27
2007
Outside Blog

Hi Cindy - Thank goodness you are ok!  My own home was robbed - and I walked in on the thieves.  That is another blog.... 

Safety is a huge part of our empowerment.  Cell phone chargers are a necessity - one in your car, and one for the hardwire.   Keep your cell phone on you at all times!

When working on vacants - talk to the contractor/foreman - find out if anyone else will be on the property or if there will be deliveries.  If there are - it is best not to stage that day.  

Thank you for reminding all of us to be safe - life is too short.

7:37am • #6
200,594 Points 1 Featured Post Outside Blog
I have clients  put their personal items that have to stay with the property in  one lidded container per person & that is what moves out with them for showings. Medicines, expensive perfumes- whatever .  Makes the older kids more responsible also. Some people have large bolted down safes and some have gun cabinets that can hold a lot. Pre- packing is the key.  Thanks for the good info least we get careless.
9:09am • #7
127,609 Points 5 Featured Posts Outside Blog

This is a very sad but very timely blog. It is true that today you cannot trust anyone. Realtors today as well as home stagers need to be careful when they meet with clients. Just today Val and I were talking about the insurance on our inventory, after all why couldn't it happen to us. Always better to be safe than sorry.

Phyllis Pafumi

8:21pm • #8
APR
28
2007
126,647 Points 7 Featured Posts Outside Blog

Thanks for all your great feedbacks

 Phyllis, I am SHOCKED that you don't have liability insurance on your inventory! I highly recommend you too! especially the real estate industry is so sue-happy. A local stager here had her truck (full of high end furnishing & accessories loaded the night prior) stolen the morning of her job. And she DIDN'T have insurance! Which would've paid for her damages. My liability insurance is$501 per year and that's less than 1 job's worth.

 

Margaret, I agree completely. I remember when I was working as a Realtor showing condos in a secluded area. I was SO freaked out because any one could've rang the doorbell posing as a buyer and came up and rob me. I had a photo on my flyer, stating when I am going to be there, and how they can get into the unit. And the same afternoon, a man banged on my door (I was PETRIFIED) and said he was a neighbor who got locked out. Luckily, he WAS a neighbor.

 

Val, I LOVE YOUR COMMENT~ It's so genius! Undivided attention is a must in this customer oriented industry. Unfortunately there is only one of us :) I wish I can clone myself and work multiple jobs at the same time! 

 

Maureen, it's true, you can never be too careful these days, especially I am sure you run into this too.. Neighbors are curious, came knocking, or your client's sister, sister's cousins, sister's cousins' grandmother's god daughter, wants to see whatcha doing. But you never know who they really are, do you? I mentioned candle stick because I read a realtor being attacked by it when she turned her back against her buyer.  

1:41am • #9

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Cindy Lin // Staged4more & EcoJoe

San Francisco, CA

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Staged4more Home Staging & Redesigns

Address: 390 Swift Ave #6, BY APPOINTMENT ONLY PLEASE, South San Francisco, CA, 94080

Office Phone: (650) 293-7458

Cell Phone: (650) 293-7458

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