Social Media: It's About the Contact, Not the Conversation

We have a real treat for you today here at the Tomato.  Brian Brady, easily one of the most well-known Mortgage Bloggers on the planet, has just delivered to us, a solid piece on a topic that we both feel really needs some clarity: Social Media. 

If you are struggling to embrace social media as a viable marketing strategy, this post, and the announcement at the end is your ticket to success.

It's About the Contact, Not the Conversation

By Brian Brady

Google calls me "America's #1 Mortgage Broker" but funding loans is not what I do for a living.  You might consider yourself to be a "real estate consultant" or a "short sale specialist" but I assure you that your job is not selling houses. 

You and I are Marketers...Salespeople...Client Attractors.  Our number one job is to find prospective clients.  Now, I know that many folks detest that role. Nobody likes the pushy insurance agent at the Chamber of Commerce meeting or the overbearing stock broker at the family picnic.  In contrast, many of us embrace the Web 2.0 revolution as a way to generate business.  Certainly, blogging is one medium to attract clients BUT...

Blogging ain’t enough if you want to put up big numbers on the scoreboard.  I play this game to win so I'm all about scoring points.  Every day, I want to hit a grand slam, catch one in the end zone, score a hat trick, or hammer three-pointers.  I EXPECT to win, every single day, because of my social media strategy.

Five years ago, I started learning how to use social media to circumvent the pending "Do Not Call" legislation.  Since college, I always made my living on the telephone.  A typical day consisted of me rooting through my rolodex, with two-phones glued to each ear.   That damned "Do Not Call" list threatened my very existence

LinkedIn changed all that, in 2003.  I was invited to LinkedIn and found that I was the only mortgage guy in a roomful of well-earning tech folks, who owned homes.  Myspace came, in 2004.  I honed the rich demographic data to connect me with REALTORs by creating and promoting a group called MLS on Myspace.  Active Rainwas a no brainer.  Facebook is the perfect combination to mix both consumer direct and professional referral platforms. 

Folks on the ClueTrain might suggest that social media are "all about the conversation"; I couldn't disagree more.  It's all about the contact.  Your social media efforts, which include blogging, need to have some sort of ROI if you intend to thrive in business.  I measure my ROI by contacts made daily.  My goal, every morning, is to find five new contacts who give me permission to market to them.  I engage in pull marketing through rich content and engaging hooks (I'll discuss those hooks on the webinar).  It's designed to be non-intrusive and qualifying, always getting participants to "raise their hand" but it starts with the contact.   If you're blogging your little heart out and nobody's reading you, you're like that tree that fell in the forest.

Let me give you an example.  The Facebook status bar is a tremendous tool; it's like Twitter with pictures.  I feed the Facebook community by sharing things about my life:

1- I rejoiced when the Phillies beat the Rays to win the World Series
2- I listen to George Strait
3- I voted for Mc Cain
4- I lock mortgage rates below 5%,  for selected clients.

Webinar-globeWhen I dropped that sub 5% rate, on my Facebook status bar, every disco lovin', Obama supporter, from Tampa Bay, wanted to talk to me...WHY?

...because I hold their interest.  They needled me on Election Day, hated me when the Rays lost the World Series, and were appalled that a guy in suspenders listens to old-school country music but I hold their interest.  I love people so that gives me a leg up on the competition.  I congratulated them when President-Elect Obama won and taunted them throughout the World Series but I love the contact.

The contact then, becomes a conversation. 

Do I troll the social media, looking for likely candidates, then spam them with a friend request? Absolutely!  I love people...seriously, I LOVE them.  I think everybody I haven't met is just a friend in waiting...and so should you.  THAT is our job, folks.  The buying, selling, and financing of houses is the easy part.

Jim Cronin and I will be holding a FREE webinar about how to make lots of friends online. I’ll walk you through how I set up my profiles, fill up my friend's lists, and engage the community.  More importantly, I'll show you how those friends will become clients.

December 30
1:00PM to 2:30PM
Pacific Standard Time

Button_registerNow

Space is limited.
Reserve your Webinar Seat Now at:
https://www2.gotomeeting.com/register/305650851


PS:  Every time I speak or offer a webinar, some REALTOR says "Well, he's a lender.  It's different for him".  That is the silliest thing I've ever heard.  I get more business from consumers than I do from REALTOR referrals and those consumers come from my social media efforts.

PPS:  If you don't like the webinar, we'll refund every penny we charge you for it. 

PPPS:  That was a joke; the webinar is free.  See you in two weeks !

Thanks Brian, we are thrilled to have you on the Vine!

Read more from Brian Brady:
Brian’s Website
Brian’s ActiveRain Blog
Brian’s Post Archive on the BloodhoundBlog
P: (858)- 777-9751

 
Post is included in group: Real Estate Tomato Bloggers
Post is included in group: Internet Lead Generation-How Best To Capture Your Audience

20 Comments on Social Media: It's About the Contact, Not the Conversation

DEC
17
201,109 Points 19 Featured Posts Outside Blog

Nice Post - I love the aggressive use of social marketing platforms - just haven't figured out how to incorporate all the pieces in process.

6:51pm • #1
220,941 Points 5 Featured Posts Outside Blog

Personally I do NOT accept inviations on Facebook from people I do not know....unless they explain why they are requesting to be my friend. too many viruses.

7:46pm • #2
684,238 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Jim - thanks for sharing a great article by Brian on Social Media. There are so many ways to use social media and Brian did an excellent job. This arena continues to evolve quickly and I suspect it will rapidly grow as more folks understand its power.

Jeff

10:31pm • #3
1 Featured Post Outside Blog Hit Router

Jim -  great info on evolution of makeing those contacts into personal contacts.  I'm still learning and it is ever evolving.  And I will be on the free webinar.  Thanks,

List and Sell (Merry Christmas)    Gary @ RentonHomeFinder.com

11:46pm • #4
Outside Blog

Lot's of wonderful information. I signed up for the webinar.  Seeing the history helps understand how we got here and why.  What will 2009 be like????

11:59pm • #5
DEC
18
246,621 Points 3 Featured Posts Outside Blog

Jim,

That's a good one. It makes a lot of sense, too. Since I have quite a bit to learn yet I'll sign up for his webinar. That should be fun.

12:17am • #6
574,640 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router

I'll put it on my calendar and hope I'm not too busy to attend the webinar. My kids will all still be home. Brian is great, I've had similiar experiences on FaceBook. I have a variety of friends and just joined some conservative social networks that have NOTHING to do with RE. When I posted I had joined the Sarah Palin fan club on FB, oh my.....

I say oh well.............

I am more than my business and I have met a whole new group of neat people to engage with .

7:12am • #7
175,507 Points 1 Featured Post Localism Sponsor

Jim,

Great post! Thanks for sharing the article by Brian. Always leaning in this changing world!!

7:25am • #8

Brian - I could agree more with you. If only all the agents in our office understood the power of the web, we'd all be much more successful....

carmela.pereira@coldwellbanker.com

 

Carmela
8:03am • #9
421,122 Points 59 Featured Posts Localism Sponsor Outside Blog

Hi Jim!  That Brian is ONE smart dude!!  I love the timeline and totally recall everything--for him though, he was the SMART one who thought outside the box and embraced the change early on!  For me, it's been two long years of trying to catch up with his methods of social networking--and I'm STILL way behind!  Thanks for sharing this article Jim.  I think you should keep him on the Vine--even though he IS a mortgage guy!  LOL

Debe in Charlotte

8:10am • #10

I am looking forward to this and thanks for the help!

10:46am • #11
1 Featured Post Localism Sponsor

Jim, I always enjoy your input. It is nice to hear the message is consistent it is not about the personalities.....it is about the content, I will do my best trying to schedule the time to this webinar.Have a great Christmas Holiday.Endre

1:14pm • #12

Great article.  I know these social media platforms are powerful, I just need help figuring out how to put them to their best use.  Looking forward to the webinar.  :-)

 

Brandy

3:36pm • #13

Your enthusiasm is infectious. You must be doing something (everything) right to earn that #1. Hey, my mom lives in Chico. I used to too. Love that entire area but hot in the summer and she doesn't have a/c! Happy Holidays.

6:41pm • #14
DEC
19
125,997 Points 26 Featured Posts Outside Blog

Kelsey,

We're up the hill a bit (2300 ft) in Paradise, so we're about 10 degrees cooler here in the summer... and we get some snow in the winter which is fun.  

**Update, we have cracked the 130 registrant mark for the conference call... if anyone was considering joining us, make sure to get your spot now: https://www2.gotomeeting.com/register/305650851

11:47am • #15
DEC
27
3 Featured Posts Localism Sponsor Outside Blog

Thanks for the post!  I am still trying to understand how to get our blog to produce!  Looking forward to the call.

3:04pm • #16
1 Featured Post

Love your ideas and can't wait for the webinar. This certainly is a challenging business!

5:53pm • #17
DEC
29
125,997 Points 26 Featured Posts Outside Blog

Just 30 Spots Left... Did I mention it's FREE? http://tinyurl.com/socialconf

4:44pm • #18
DEC
30

Great post!  Thanks for sharing!

10:47am • #19
MAY
01
Outside Blog

When are you doing your next webinar about this?  Or am I able to go back and listen to the webinar you held previously?

6:02pm • #20

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Real Estate Tomato

Paradise, CA

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Real Estate Tomato

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