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JUST PLAIN RUDE

By
Real Estate Agent with www.ExploreBeaufortRealEstate.com (Ballenger Realty) 27941

Beaufort, SC, Real Estate, Keith Strawn

Amy Le of Chicago posted a fine blog about Realtor dos and don'ts.

Although it was not the thrust of her blog, she mentioned a recent experience at an open house, where the host agent talked on the phone the ENTIRE time Amy and her client were in the home. 

Technology is absolutely trashing America's sense of decorum and manners. I'll sit at sales meetings, and look over at agents fiddling with their Blackberries, oblivious to the ongoing discussions. I've seen agents, in recent years, surfing the net during meetings. 

I've been at small meetings at which one of the participants sat there and checked stock reports on the computer, his eyes darting back and forth between the screen and the other participants around the conference table.

Some people might call it multi-tasking, but, I'm sorry, folks, it's just PLAIN JUST RUDE.  

Our culture is changing. 

In technology-based, fast-driving, instant-gratification America, we seem to be conditioning ourselves to always have to be doing something that is electronically oriented.  The art of enjoying someone's company with simple, unobstructed conversation is dying a slow death. 

Not long ago, a lender friend visited me at an open house, and we had a nice, lengthy conversation. Towards the end of the discussion, I realized I COULD NOT REMEMBER the last time I had JUST TALKED with someone in a quiet room --  no cell phone distractions, no Blackberry fiddling, and no televisions pulling our eyes and attention away from the conversation. I've got to say it was very refreshing.

About three weeks ago, my 10-year-old daughter, Kitty, asked me to quiz her on her vocabulary words. As she thought through her first word, I reached over and grabbed my Apple laptop, and flipped it on.

But I asked myself as I did, "Am I incapable of giving my daughter 10 minutes of undivided attention?"

I put down the computer. It felt very good, and I think Kitty was probably appreciative that her dad was not half-heartedly helping her with her schoolwork.

 

 

Dean Moss
Dean's Team - Keller Williams Realty Partners Chicago IL - Chicago, IL
Dean's Team Chicago IL Real Estate Team

Keith -

I thought I was going crazy!  Or, maybe I am just old!

Had the same on-the-phone thing happen to me with another agent the other day.  The lady was 15 minutes late, phone in hand, gabbing away - and it was a PERSONAL call!

She let us in, handed my client a sell sheet, let us look around, and just waved goodbye as we left!

Not even a "thanks for coming by"!

No interest in the condo by my buyer - but even my clients, younger twenty-somethings, thought this was incredibly rude!

I thought folks a bit younger than we are may be insensitive to this kind of rude, unprofessional behavior.  But, I guess, not!

Checking email and text messages are the next rude distraction - but people think you don't notice their down-looking eyes, while they fumble with their PDA under the table.

Happy Holidays!  And, yes - you received my undivided attention on this post!

DEAN & DEAN'S TEAM CHICAGO

Dec 18, 2008 10:02 PM
Keith Strawn
www.ExploreBeaufortRealEstate.com (Ballenger Realty) - Beaufort, SC
www.ExploreBeaufortRealEstate.com

Christopher -- Thanks. The value of eye to eye contact is invaluable. 

Lenn -- You're right. Personal contact is the key. Thanks.

Dec 18, 2008 10:03 PM
Keith Strawn
www.ExploreBeaufortRealEstate.com (Ballenger Realty) - Beaufort, SC
www.ExploreBeaufortRealEstate.com

Dean and Dean -- Thanks. How about people that walk up to the teller's booth at the bank, and conduct a transaction while jib jabbing? It's ridiculous!!

Dec 18, 2008 10:04 PM
Cheryl Johnson
Highland Park, CA

The problem is NOT the gadget!! 

The problem is the CLIENT who is phoning or texting you on that gadget, and you feel obliged to jump whenever that CLIENT snaps her fingers.

Sometimes I think we all need to play a littler "harder to get."  :-0

Dec 18, 2008 10:25 PM
Keith Strawn
www.ExploreBeaufortRealEstate.com (Ballenger Realty) - Beaufort, SC
www.ExploreBeaufortRealEstate.com

Thanks Cheryl. Good points.

 

Dec 18, 2008 10:32 PM
Mary PAUL, ABR, CRS,GRI, e-PRO,
RE/MAX Advantage Realtors, Searcy, AR - Searcy, AR

I hear cell phones go off in church!  What are these people thinking?  If we don't get a grip, we will eventually be like robots!  Great post!

Dec 18, 2008 10:51 PM
Keith Strawn
www.ExploreBeaufortRealEstate.com (Ballenger Realty) - Beaufort, SC
www.ExploreBeaufortRealEstate.com

Mary, I can do you one better. I called someone once, and they ANSWERED the phone in church.

Dec 18, 2008 10:56 PM
Charlottesville Solutions
Charlottesville Solutions - Charlottesville, VA

It is a lesson we can all learn!!!

Merry Christmas!

Charlottesville Santa

your friend in Charlottesville

Dec 18, 2008 11:00 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

We do feel the need to be connected all the time and you are correct. We need to step back and take a look at what we are really saying by these actions. Thanks.

Dec 18, 2008 11:09 PM
Anonymous
Jennifer Strawn

Keith,

  I completely agree.  The cell phone/laptop use is everywhere.  I am amazed how  people will check out of the world around them and connect with someone or something else.   I do think that technology has helped the Real Estate business, and is necessary.  That said we all know the feeling of talking to someone and only having some of their attention.  The quick glances to a blackberry or laptop, texting..... at some point it all must be turned off.  People abuse it!  

  I must call you on this one my sweet husband, you are guilty of always having the laptop on at home and your phone always near.  Your laptop is the baby's favorite toy, she knows she will always get your attention when she approaches to type! 

  OK... I love my cell phone to, but unless it is am emergency, or the kids, I will not answer it if i am talking to someone or in a store, restaurant etc.   

Like it or not cell phones are here to stay.... and the rude people of the world aren't going anywhere either!

Love,

Jennifer Strawn

Dec 18, 2008 11:31 PM
#17
Cherimie Crane
Cherimie Crane & Associates - Beaufort, SC

Keith,

This is such a simple courtesy, yet seems not to be so common anymore. I am guilty of reaching for the phone to send a text or to read a text during social conversations..It is something I am working on.

Thanks for yet another great post!

Dec 18, 2008 11:49 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Keith, Couple that with talking on the phone while making a poor attempt at driving is about enough to drive you nuts. Technology does have its ups and downs...

**** Merry Christmas ****

Dec 18, 2008 11:53 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Keith, well said! Technology is good, but there should be a place for it.

Dec 19, 2008 12:09 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro

Keith--I am certain your daughter will remember that when she is older and give you her undivided attention when she has her own cellphone and laptop...Good manners are learned!

Dec 19, 2008 12:45 AM
Cherimie Crane
Cherimie Crane & Associates - Beaufort, SC

Keith Strawn,

I just told the entire Active Rain community that I now have to share...

http://activerain.com/blogsview/844193/Two-Local-Realtors-are-Driving-Me-INSANE

 

Dec 19, 2008 12:49 AM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Keith,

Technology doesn't make people rude. Technology allows rude people to be ruder faster.

Rich

Dec 19, 2008 12:54 AM
Chris & Maria Skrip
RE/MAX 1st Advantage - Beaufort, SC
Beaufort, Bluffton, Hilton Head, Sun City SC

Keith, I can take it even one step further.  I work remotely for a large corporation.  During my review the other day, I could hear my boss clicking on the keys of her Blackberry and could tell she was distracted during our conversation.  It upset me immensely!  That was my time...not the person writing to her on the Blackberry....

You keep taking the time that you need to help Kitty with her vocabulary and to enjoy a nice conversation with a lender at an open house....there is no replacement for human contact and conversation.  Keep blogging...I am enjoying your writing!

Dec 19, 2008 03:53 AM
Charlottesville Solutions
Charlottesville Solutions - Charlottesville, VA

I like Richards comment above about "being rude faster" lol!!!

Merry Christmas!

Charlottesville Santa

your friend in Charlottesville

Dec 21, 2008 01:09 AM
Keith Strawn
www.ExploreBeaufortRealEstate.com (Ballenger Realty) - Beaufort, SC
www.ExploreBeaufortRealEstate.com

I think you and Richard are definitely on to something. I also think, however, that technology is changing our national conscientousness regarding what is acceptable. Have a great day.

Dec 21, 2008 03:28 AM
Anonymous
Anonymous

Jennifer said it best of all!

Dec 21, 2008 10:44 PM
#27