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Next!

By
Home Inspector with Advantage Inspection Raleigh

Next What!  Next Question.  Is that how you feel?  In business you are only as good as you next question.  Not the one you answer, but the one you ask. 

The simple truth is that there is not a formula or Ivy League school that can teach you the next question.  The answer will range and span with decisions that you have made as a professional.

You can discuss questions and learn to become a disciplined asker that produce rigorous answers that will lead to the best questions.  It is a discipline that can be learned, but must be experienced in real world situations.

Where can questions take you?  Well, right to the top or the bottom.

Questions can:

•·         Lead or Follow

•·         Look Smart or Dim

•·         Control or Expose

•·         Uncover Pain or Benefits

•·         Answer or Skirt

•·         Diagnosis or Analyze

•·         Sell or Buy

•·         Proclaim Innocence or Guilt

Questions can help you get over the threshold.  Many obstacles stand between a client and a sale.  Your job is to remove these obstacles for easy access to your business and your sale.

Threshold Resistance?  It is the force that keeps your customer from taking that step across your business threshold.

You can remove this resistance by asking the right questions.  You will have to get really good at assessing and responding to your client's resistance and questions. 

Removing barriers and partitions will be rewarding and fun.  Bringing your client across the threshold will create opportunities for your business to grow and your platform of questions to expand.

Questions to Success involve placing opportunities in front of your clients and determining how to create something better, not just different.   

Next!

Maverick Rules! 

Tara Stone
eXp Realty - Alexandria Township, NJ
NJ Estates and Stables

So true...the wrong questions can close the door immediately..but the right one..ahh the right question can open doors you never knew existed.

Dec 20, 2008 05:46 AM
David M. Childress
Howard Hanna Real Estate Services - Akron, OH
I would love to be your Realtor® in Akron Ohio!

Excellent post and "out of the box". Like Tara says, the questions can be very rewarding if the right ones are asked.

Dec 20, 2008 05:51 AM
Dave Park
Advantage Inspection Raleigh - Raleigh, NC
"The Maverick Builder"

Tara and David,

Thanks for the comments.  All too often people believe that questions show a sign of weakness or unpreparedness (is that a word?)  Questions are a great way to give knowledge, draw out weakness in others, and lead clients in the proper directions without being pushy.

Sounds to me like you get it! 

Dave

Dec 20, 2008 05:56 AM
Mal Sillars
Century 21 Summit Realty - Buena Vista, CO

Being able to ask the right question requires prior listening.

Dec 20, 2008 05:58 AM
Dave Park
Advantage Inspection Raleigh - Raleigh, NC
"The Maverick Builder"

Mal,

You hit the insiders view.  You should always lead the discussion.  Questions are a great way to lead as long as you know where you and your client needs to go!

Thanks for the comment.

Dave

Dec 20, 2008 06:54 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

Maverick...

I'm a little off topic but I'll be gentle :)

Stopped by to let you know if you were inspecting a home for us I would want you to be honest. If the inspection is going to kill the deal then so be it. I prefer the truth, thank you very much. If you have Realtors telling you not to kill a deal because they need to be paid you're working with some sorry ass Realtors :)

Whoa...Did I really just say that out loud and on a public post no less :)

By the way...I absolutely love that remark about looking smart or dim. That cracked me up :)

TLW...ROAR!

Dec 20, 2008 09:39 AM
Dave Park
Advantage Inspection Raleigh - Raleigh, NC
"The Maverick Builder"

TLW,

I spend a lot of time educating Realtors on just what a home inspection will do, can do, and won't do.  It can be used as leverage (which I do not like) or it can be use as an information piece that creates discussion or a Risk Management tool for the parties in the transaction.

We are very successful in making all parties feel informed about the condition of the home and the direction that is needed to be taken.

Thank you for your honestly and reading. 

Maverick Rules!

PS.  I prefer dim over shallow.  Less letters!

Dec 21, 2008 10:54 PM