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Aim, Fire, and Hit that Bulls-eye!

By
Home Stager with Fresh Perspectives - www.InsideNashvilleHomes.com

I'm in the middle of working on my marketing plan and am currently reading Guerilla Marketing Excellence by Jay Conrad Levinson. Jay's 2nd Golden Rule hit me smack dab in the middle of my forehead.

                               "The ability to accurately define your precise market or markets

                                                               dramatically affects your profitability"

Ouch! That hurts (in a good way). So this comes to mind. How many of us have actually sat down and decided who we wanted as clients? I'm not talking about prospecting Realtors, FSBO's, etc. I mean have you sat down and "claimed" your clientele? Who do you want to service? I've decided to put myself in the "Situation Room", my personal term for defining the people and situations I want to work with. Here's a portion of my list to date:

  • Families living in and around my subdivision, being transferred out of the area and need to sell fast.
  • Couples who have just bought their first home and need to combine his and hers
  • The widow who is downsizing and relocating to be near family
  • Young couples who are selling their first home to move up
  • The single bachelor who has next to nothing in the way of furniture and ready to sell his condo

My list will be constantly changing as it will be a living, breathing document. I want clients who are easy to work with, open to allowing me to come in and make those desperately needed changes, who are willing to pay, and will tell everyone they know about me and my company. Not too much to ask for. So many of us focus on what we don't want, start claiming exactly what you want!

So many times we take a marketing shot in the dark hoping to attract anyone who has a pulse. You can't be all things to all people. It's time to focus. In real estate that is referred to as finding your niche market. How about defining your client and marketing directly to them? Get to know your customer. What do they read? What groups do they belong to? Do they respond to phone calls, email, letters, on-site visits? What activities do they do on the weekend? Figure out what "turns them on" and speak to it. Get inside their minds and figure out why they would do business with you. Be on their wavelength. Attend events they attend. Join groups they join.  At that point you will have so much business, you will have to turn it down. So get ready to aim, fire, and hit that bulls-eye.

Happy Marketing!

Posted by

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Anthea Click is the President of Fresh Perspectives Property Merchandising Services specializing in staging vacant homes, model homes and owner occupied redesign in the Middle Tennessee area including:Nashville, Brentwood, Franklin, Spring Hill, Fairview, Murfreesboro, Hendersonville, and Lebanon. She is also a certified CSP Elite instructor, educating agents on how to incorporate staging into their business. For information on staging your home for sale contact us at 615-465-8086 or visit our website www.InsideNashvilleHomes.com

                                              

 

Sue Argue
Staged First Impressions - Hampton, NH
NH Home Stager

Anthea,

Amen! Many Guerilla readers here in the Rain.

Apr 27, 2007 08:50 AM
Keith Jeppson - Salt Lake City Real Estate
Everest Realty Group - Holladay, UT
Wow you said a mouth full. I'm the master of ready-fire-aim.  Welvcome to AR.
Apr 27, 2007 09:14 AM
Kathleen Lordbock
Keller Williams Realty Professionals - Baxter, MN
Keller Williams Realty Professionals

a niche how nice - the wealthy who can let go of their $, the easy to get along with , the people who like ....

Maybe eventually. 

Apr 27, 2007 11:16 AM
Yvonne Root
rooms b.y. root - Prescott, AZ
Home Stager - Northern Arizona

I want clients who are easy to work with, open to allowing me to come in and make those desperately needed changes, who are willing to pay, and will tell everyone they know about me and my company.

Anthea, Me Too!

It is interesting that you and Joelle both posted about niche marketing today. I once did the whole idea of defining my perfect client. I won't put you through all of it but I will tell you she is:

  • a mother of two -- one boy, one girl
  • married to a Doctor
  • works as a paralegal
  • has a wonderful disposition
  • embraces change
  • loves spending time with her children at their activities
  • volunteers a great deal
  • has a part-time housekeeper
  • is named Susan
  • will end up being my friend
Apr 27, 2007 11:33 AM
Kathleen Lordbock
Keller Williams Realty Professionals - Baxter, MN
Keller Williams Realty Professionals
Yvonne - you need new friends!
Apr 27, 2007 11:42 AM
Yvonne Root
rooms b.y. root - Prescott, AZ
Home Stager - Northern Arizona
Kathleen, Yes, but where to find them? I better enlarge my focus anyway. How hard is Susan to find? She is illusive at best. Send new friend right away.
Apr 27, 2007 12:03 PM
Anthea Click
Fresh Perspectives - www.InsideNashvilleHomes.com - Franklin, TN
Nashville Home Stager - Selling Nashville, TN homes quickly!

Sue - I love being with like-minded individuals! Roar all you Guerillas!!!! I'm a huge reader and love learning about different things that make me better both personally and profesionally. It's so inspiring to learn from people who are on the journey too. :

Keith - Thanks for the welcome!

Yvonne - Talk about focused! :)

Apr 27, 2007 01:23 PM
Jeff Link
Asheville, NC
"Your Asheville Real Estate Link"
Just got out of a listing clinic and this was mentioned.
Apr 27, 2007 01:40 PM
Maureen Maureen
Orangeburg, NY
My favorite home so far has been the tiniest shabbiest home on the market.  The homeowner was willing to do everything on my list.  Give my a handy husband who's good with a paint brush, that can lift heavy things and that's my favorite client. Unfortunately that type is not usually the most profitable.  I just want clients that value my expertise and will embrace the process. 
Apr 28, 2007 03:31 AM
Toronto's 2 Hounds Design: Decorating + Staging
2 Hounds Design + Home Staging - Toronto, ON

The clients I focus on are those who understand, or come to understand, that you have to spend some money to make money. That change is in their future as well as a hefty payout at the end.

Yvonne, To bad, I know a Susette who is:

  • a mother of two -- one boy, one girl
  • married to a Doctor
  • works as a paralegal
  • has a wonderful disposition
  • embraces change
  • loves spending time with her children at their activities
  • volunteers a great deal
  • has a part-time housekeeper

so close and yet so far! Thanks for the giggle!

Dane

 

 

Apr 28, 2007 03:52 AM
Yvonne Root
rooms b.y. root - Prescott, AZ
Home Stager - Northern Arizona

Dane, I may have to give up on this one. I started calling all the doctors in the area and can't find one married to Susan. Perhaps I'm not using my marketing time wisely. :)

Apr 29, 2007 12:02 AM
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

Were we separated at birth?.....I have been thinking about what you wrote here all week - but this is the first time I'm reading it.

I had been on and off AR for about a month (vacation sick, work, sick..)and you came on board during that time so I'm sorry I didn't see this before or comment to you. 

YES!, Who is your target market?  How do you define it - what do I really want to do in terms of service (I've decided most certainly I don't want to pack up a house full!)?  There are so many ways to go and to spread yourself too thin won't work but neither will just focusing on one tiny aspect of the market - it's finding that "happy medium" where the creativity & passion you possess and the people you want to service (and want you to!) meet - When I figure that out - I'll let you know.

May 17, 2007 06:57 AM
Kathy Nielsen
http://atlantahomestaging.net - Marietta, GA
Atlanta Georgia Home Stager

Anthea - excellent post!   

Karen - you first comment cracked me up!  And your last paragraph, well.... it's spot on!

Kathy Nielsen Georgia Interior Solutions 

May 17, 2007 10:40 AM
Anthea Click
Fresh Perspectives - www.InsideNashvilleHomes.com - Franklin, TN
Nashville Home Stager - Selling Nashville, TN homes quickly!

Karen,

I'm still "experimenting" with my exact target market. I know I need to focus (I really learned that as a real estate agent) and so far really like working with couples who are transferring and need to sell fast. I guess I like the pressure. I have had many other clients come my way but it was through agents and my "general" marketing. I just didn't target these specific clients.

Kathy - thank you for the compliment.

May 17, 2007 12:19 PM
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

Hi  Anthea, have you tried contacting specific relocation companies in your area? They may be a valuable source of info for you - I know when we moved the company would have bought our house if we hadn't sold it for fair market value and paid the difference had there been one-  we sold in a day which I'm sure was a relief for them (but it was a hot Florida market at the time).  This is an area I'm considering as well -but have yet to research it further....too much to think about but oh so exciting...

May 17, 2007 02:16 PM
Anthea Click
Fresh Perspectives - www.InsideNashvilleHomes.com - Franklin, TN
Nashville Home Stager - Selling Nashville, TN homes quickly!

Karen,

Yes, relocation companies will be on my target, but not quite yet. My hands are so full at this point. I would like to start connecting with them next year. Thanks for all the great ideas!!!!

May 18, 2007 08:10 AM
Penny Schoenbeck
AZ Home Styling & Redesign - Mesa, AZ
AZ Home Styling

Anthea,

Your post is right on, I have tried to be all things to all people, and then I had a REVELATION (or was it a break down, I'm not sure) LOL you just can't! That really made me take a step back and define what my niche was and who my target market was, it really put my business into perspective. I like the part you wrote about getting to know your client, what they do, where they go etc. I never thought of that, but it really makes sense. I will try all the things you suggested, Thank you!

May 18, 2007 03:18 PM
Anthea Click
Fresh Perspectives - www.InsideNashvilleHomes.com - Franklin, TN
Nashville Home Stager - Selling Nashville, TN homes quickly!

Penny,

I'm sure you will find success with this approach.

May 21, 2007 09:34 AM