The purpose of a real estate video tour is to give prospective buyers a virtual tour of a property - as realistic as possible without actually being there. House shoppers can compare a variety of homes in just a few minutes, from the comfort of their home or office, helping them narrow their search for the perfect home. If they like what they see, they can set up a personal appointment with a realtor for a viewing. If they don't like a home, there is no point in taking the time to go see it in person.

When searching for property online, a perspective buyer searches FIRST on amenities, details, price, etc. THEN they read the description. THEN they quickly peruse the photographs. If they like what they see, THEN they view a video tour. The video is the FINAL qualifier, not the first. Because of this, they are now seeking details. They want MORE information than what they've seen so far. Oftentimes, buyers will scrutinize a video in detail and watch it multiple times. This video is what will determine whether they set up an appointment to view the home in person - or move on to the next listing! Because of this, the quality of this video is imperative.

What to Shoot

Put yourself in the position of a perspective buyer and show the home in a way that showcases its most outstanding features.
Obviously, the exterior and the way it is situated on the lot is a big factor. Buyers want to know if it's attractive. Does it have a garage? A large porch or deck? Does it sit on a hill or is it level? Can you see the neighbor's homes? How many trees are on the property and where are they located? Is there a view of the freeway in the backyard?

You also need to look at the amenities: a spacious yard, a large two story foyer, master bedroom, hot tub, cathedral ceilings, walk-in closets, a dream kitchen, a three-car garage....?

Lastly, there is the physical location. Is it close to a freeway, shopping center or a school? What is the neighborhood like? Are the houses close together or is there space between them? Are they set back from the street, or 10 feet from the curb? How is the town positioned in relationship to larger cities? The seacoast? Satellite imagery for your video is readily available and can help position the home within the community.

As a realtor, you know buyers look for all of these things in a piece of real estate. You'll want your video tour to answer these questions.

Begin with the Exterior

Start by shooting the property with a wide, establishing shot. Position your video camera across the street from the home to get a nice wide shot. This establishing shot provides the buyer with a "first impression", as well as giving them a perspective as to the lot, the position of the home on the lot and the general lay of the land. To make the shot as flattering as possible, try shooting on a nice, sunny day. A grey, overcast day sets the scene for a horror movie, not a home tour.

Remember that real estate is by its very nature three dimensional, and you are not taking still photos of the home. Homes have four sides, so it's always helpful to try and show all four sides of the home, which is easy to do. When you shoot your establishing wide shot, shoot from an angle to include two sides of the home as opposed to the flat front.

Of course, the backyard is especially important, because it can't usually be seen from the street, yet they are almost like a room within the house because a family may want to spend a lot of their time in the backyard.

If the home has special exterior features, such as a deck, patio, hot tub or solar panels for power, be sure to include them as well. You might choose to focus on them in detail a little later, but by showing them up front you can pique your viewer's interest. Remember to only focus on amenities that are actually included in the sale of the home, such as hot tubs, elaborate children's swing sets and play areas, etc.

Inside the Home

As far as interior amenities, you need to be sure to give buyers what they want! Show them the obvious rooms. Bathrooms are a given and difficult to film sometimes, but in the case of an opulent or large bathroom, it's a selling point and you need to be sure to at least show a glimpse. A basic half bath is a toilet and a sink - not always necessary or easy to film. It goes without saying to make sure the toilet seat is CLOSED!

Use wide shots, close-ups and camera movements to create a sense of space for your viewer. A slow pan of each room will establish the big picture, allowing the buyer to get a feel and sense of the size and shape of a room, and walking THROUGH the rooms shows how it may relate to other adjacent rooms.

It's important to include certain elements in your shots for perspective. Of course, furniture always helps with a spacial reference in a room, but these days many homes are vacant - then what? Shooting slightly down so the viewer can see the contrast between the walls and the floors, doors, closets, etc. help to give a sense of the size of an empty room. Just showing walls straight on tends to blend into one big beige hole with no clue as to the actual size. Sometimes including a person in the room offers perspective as well. Maybe show the agent walking across the room and opening a closet door or a window?

Some amenities are worth focusing on with a little more detail, such as fireplaces, hardwood floors, upscale appliances, wine coolers, elegant granite countertops, columns, cathedral ceilings, skylights, details in hardwood floors, etc are highlights that demand additional attention, and should be pointed out whenever possible. For example, shoot a wide shot of a dining room, followed by a close-up of the leaded stained glass window. By actually walking around through the house, you give the viewer and actual "feel" for the layout of the home, just as if they were personally touring the house. Of course, you MUST have a wide angle lens on your camera or all you will be focusing on are furniture pieces, not the actual room. Buyers aren't buying furniture!

Location, Location, Location

We know this is hugely important in real estate. Is the street wooded with mature trees lining the streets? Is there conservation land and a river behind the home? Can you see a view of the city skyline from the master bedroom window? These need to not only be shown, but highlighted to the buyer, as these are major selling points for this particular location.

By showing the immediate area, the viewer gets a feeling for the neighborhood as well. Maybe there's a convenience store on the corner? A train stop down the street? Is it located on a quaint side street or a busy main street? Whether it's a selling point or a negative, it IS a reality, and that's what people want to see. That busy main street will NOT magically change into an idyllic side street just because you visit the home in person.

A real estate video tour tells a story. A story of the home and the benefits of LIVING in that home and the lifestyle it can provide. But buyers don't just buy a home, they buy a community, so you need to tell a story of the community as well! If time allows, I always like to include 30-45 seconds of community shots... schools, parks, the downtown area, shopping districts. For buyers relocating from another area, this is extremely important as Wichita, KS looks very different from Dallas TX or Beacon Hill in Boston. You want viewers to get a sense of 'knowing the neighborhood", regardless of whether they currently live there or have never visited. It makes the buyer vicariously feel like part of the community, which ultimately, is a big part of what they're buying when purchasing a new home.

Nashua Video Tours has provided over 700 high definition real estate video tours of homes and communities in New England for nearly 4 years. We have been featured on the CBS Evening News with Katie Couric and National Public Radio (NPR). We will be featured in an upcoming story and video interview on real estate video tours in the May 2009 issue of VideoMaker, as well as a new book published by McGraw Hill on "How to Make Money with YouTube" which will be published in April.

I will also be speaking again at the upcoming Digital Video Summit at Real Estate Connect in New York City on Wednesday, January 7 at 10:15 am.

If you're there...stop by and say hello!

 
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31 Comments on Property Video Tours - What do you shoot?

JAN
01
836,015 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Fabulous. 

I didn't get any audio.  Was there audio? 

I hate sound coming out of my computer but I unmuted to see this.  Nothing.

7:41am • #1
259,567 Points 38 Featured Posts Outside Blog

Excellent tips Fred. I do try and tell a story when I video my listings. I still have a long way to go but my videos are getting better.

7:48am • #2
16 Featured Posts

Lenn...  yes there's audio!  Maybe you had your ears turned down from all the New Year's eve noise from last night.....  LOL

7:52am • #3

That was absolutely fabulous, Fred.  Professional quality and full of detail.  Although I will not be able to attend your Digital Video Summit in New York, I look forward to your posts.

Thanks...Shawn

7:58am • #4
136,120 Points 4 Featured Posts Localism Sponsor

I have never done a video listing.  I guess I need to started that learning curves.  This is a nice video and liked the way it's done.  Happy New Year.....

8:04am • #5

Wonderful tips.  I have read several reports that state that we must touch the buyers emotions to get them interested.  Your video does just that!  Thanks for sharing.  I will definitely implement your suggestions!  Have a GREAT 2009!!!

8:07am • #6
111,928 Points 3 Featured Posts Localism Sponsor

Great tips, Fred, but I think more than I am willing to take on.  I will continue doing slideshows of still shots until I can find an efficient way of doing live video.  The video in your post had an awful time playing, probably all the folks on AR watching it...

Twitter

8:08am • #7

While sound can add a nice little touch, many people are searching at work (right or wrong), or at night and don't really appreciate the sound. At the very least there should be a mute button on the video. However, instant sound may just result in them clicking off of the page.

Although I agree that buyers look at some of the basic details when searching, I think they take note right away if there are numerous pictures and/or virtual tour before they either eliminate or decide to look further.

http://www.tiastanley.com

 

8:16am • #8
16 Featured Posts

Tia:  It is true, many people are at work.  However, I also think that most people naturally ASSUME that video has sound (when was the last time you watched a 'silent' video on the web?)  And most video has (or SHOULD) have the option to play, and not just start automatically.  That way it's your choice to either play the video, mute your sound if you choose to .....or not play it at all... or bookmark it to come back at a later time when you CAN watch.  

8:28am • #9
4 Featured Posts Localism Sponsor Outside Blog

Great information on a topic that is a difficult one for many.  I will incorporate your list into my video filming list.  Thanks!

8:55am • #10

Fred -  I miss New England (used to live in CT).  I do the same thing with my video tours, as far as showing the area the home is in (parks, restaurants, etc.).  I think it's a real benefit, especially to out of town buyers, or those not familiar with the area.  I also sometimes use sound effects, along with background music.  I photographed a home on the water, and used sounds of water lapping and crickets chirping at the end, to make them feel like they were there.  www.jeniferlaurie.com/photography.html

9:11am • #11

Thanks for all of the tips!  I agree 100 percent and am just trying my hand at video...we will see how it goes.  I have to say that I am hooked on Animoto, where I can put in pictures and choose a song and it creates a video for me...the only bad part is you cannot put a ton of words...but aren't the pictures suppose to tell the story anyways?  Thanks again!

9:16am • #12

Video tours are very nice. I do not believe they do anything help to sell a home. I think the only thing they are good for is having a homeowner believe because you provide a video tour you will be the best agent to sell their home. I wouldn't use that kind of trick to try and have someone list their home with me. There is way too much that goes into properly marketing a home and getting the owner the best price and terms without giving a false impression that a video tour will do it. Sorry to sound so negative, but I believe many agents give homeowners a misconception about "virtual tours" and video tours. Having good, clear photographs that are sized properly to load fast yet clear work much better. Having ACCURATE information also works wonders with your credibility. Once a buyer has looked at a video tour or two they get bored with the novelty of it and then go on to look for a home. There is lots of interesting technology out there that can waste a lot of time instead of getting the job done.

Just my 2 cents. 

Don
9:33am • #13
16 Featured Posts

Don:  Of course, you're always welcome to your own opinion.  But there are many who would dispute that as well!

Buyers ELIMINATE properties based on their web presence, whether you like it or not.  So the more information (and better) that is out there to whet their appetite, the better.  Buyers aren't just setting up appointments whilly nilly to go out and view every single property out there, especially with SO many properties on the market. Who has that much time to waste?

Additionally, video tours help sellers in that they aren't wasting their time over a period of many months cleaning up their home, getting rid of their kid's toys, (and their kids!), their pets, etc. for unqualified showings where people show up and walk in the front door and say "hmmm... this isn't really what I was expecting"....  and leave.  Of course, that's if they even GET in the front door!  A good video tour helps sellers prescreen buyers so they aren't wasting their time - especially these days where homes sit on the market for many months sometimes.

And lastly, a good video tour makes YOU (I'm assuming you're a realtor....) look good!  Whether you believe it's smoke and mirrors or not, a seller wants to know and believe that YOU are doing everything possible to market their home properly.  A good video tour sells the REALTOR just as much as it sells the home.

Buyer's aren't looking at a "video tour or two... and get bored with the novelty...."   Nobody casually watches real estate video tours (I hope... I get bored as well!).  People look at a video tour IF they are interested in THAT home!  If you were seriously interested in a home, wouldn't YOU watch?  The video is the LAST qualifier... it's not the medium that people are using to whittle down their options - descriptions, amentities and photos are for that purpose.  But once you like what you see there...  you WILL watch the video and you WILL not be bored - because you're interested in that house!  I think people are looking at video as a replacement for photos - it absolutely is NOT.  It's an addition.  It's additional information.  A video shows FAR more than photos ever can!

We all know only ONE thing actually sells a home - the correct price.  But sometimes you have to get the buyer interested in the property in order to get the ball rolling!  Buyers WANT to see lots of information.  It's not a 'misconception', it's a fact.  Listings with lots of [quality] photos and virtual tours get more eyeballs.  And... if it's priced right... it will sell!

 

9:48am • #14

Fred, nice work. 

I have to comment on Don's post. I will agree with him that good information and good clear pictures are important, and you need to get the job done. A video tour is an enhacement to a listing. Does a tour help sell a property, well I would think so, just as pictures, or good written desciption, helps to sell a property. You also have to, as a realtor, be out there marketing your listing's with the basics. Otherwise who cares if you have a video no one will see it. Think about if Coke and Nike only did print advertising. Where would they be today. Just my opinion.

10:03am • #15
424,355 Points 81 Featured Posts Localism Sponsor Outside Blog Hit Router

Fred, I discovered you many months ago through one of Rudy Mayer's posts, and have searched high and low for a production company that does anything like this in Maryland.  You've spoiled me, and I doubt anything I take on my little flip video or edit myself will meet the bar you've set.

Don does make a point - video alone won't sell any home.  However, buyers LOVE visuals of homes and communities, and I believe any agent who would use a resource such as you provide is giving his/her listing a competitive edge over all the other properties for sale.  It is just the type of "value added" that could make a seller choose you as an agent AND a buyer choose one property over another.

10:39am • #16
10 Featured Posts

I agree mostly with Don, especially for the cookie cutter homes with not a lot of extras to focus on. However, for an upscale, or very large/unique home or location, I think they are a benefit. The biggest benefit of a tour is that it can be put on CD's and mailed to top agents or targeted buyers. They're also good for having the CD in the home when a relocating buyer visits and can take the CD back to show the trailing spouse.

I tried to do a video this past year with my digital camera. There were lots of bird sounds on a heavily wooded ravine lot and I wanted to capture the serenity. It didn't work. Even though I used a tripod for the panning, I "jiggled" too much when I tried to walk from room to room. :-) Guess I need a video camera with a stabilizing feature! So for now, I stick with lots of stills put on Slide.com then embed that into my web site and blog.

Your video was EXCELLENT! I especially liked the running shower. That was pretty cool.

 

11:32am • #17
290,875 Points 52 Featured Posts Localism Sponsor Outside Blog Hit Router

I haven't signed on 100% to video tours of homes yet. Most of the buyers I talk with say they would prefer to see still pictures because it give them more time to study and take in all of each room.

11:49am • #18
185,216 Points Localism Sponsor Outside Blog Hit Router

An excellent post and video.  Great tips to do my next listing.

11:57am • #19
9 Featured Posts

Hi Fred - Thanks for all the great info.  I'm just starting to get into video as an option for my sellers.  Had a question,  what type of video camera do you use?

1:06pm • #20
213,274 Points 34 Featured Posts Outside Blog

Fred,  My plan for 2009 is to be a video buyer's agent.  You are correct in all of the things that you say buyers want to see.  But most homes have a few flaws that listing agents are going to make sure that they don't show buyers, not in pictures or videos.  The most frequent internet questions I get are requests for more pictures of specific rooms and total home size and room sizes. 

My tact is going to be to offer buyers custom home video "documentaries" for the top homes on their list.  I want to mimic what a buyer would look at while walking through a home. I want to include the highlights along with the negative aspects of the homes. The ultimate would include someone on camera giving the viewer a better perspective on room sizes and maybe having the person on camera also taking measurements as the tour progresses throught the home.

I'm going to use your post as a guideline of what to include and also use it to promote the service to buyers.  I think you have an excellent view on what buyers really want to see. I will promote myself as the "video agent guy". Thanks for all of the tips in your blog.

1:50pm • #21
836,015 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Great. Now I have to figure out what's wrong with my video, for the 6 times a year when I even want it. 

1:53pm • #22
16 Featured Posts

Tim:  I think something like that is PERFECT, especially for out of town buyers!  The bottom line is people (including realtors!) don't want to waste their time!  I've always thought that doing something like that for perspective buyers would be an EXCELLENT way to set yourself apart.  If I were out of town and an agent did that kind of work for me, I not only would remember them... but I would recommend them in a heartbeat to anyone to asks!  I think that could be a very valuable service for someone.  And you know what?  That type of video doesn't have to be perfect!  You don't want to make someone sick of course, but it doesn't have to be polished because it's not a marketing piece going out to the general public representing a seller.  So it's easier and faster to put something like that together.  A buyer across country will be most appreciative and I don't imagine would expect perfection.

2:00pm • #23

HAPPY NEW YEAR....ON DEC.26TH I LISTED A 1.5 BEACH HOME....THE BUYER SAW THE Video tour THE CALL CAME ON THE 27TH, THEY DROVE 3 HOURS AND WE HAD A CONTRACT ON DEC 31ST.......Bottom line use it ....people love them.....every listing.... flaws also....its not just a tool it puts you out ahead of the crowd......also a contract on a farm home for 1.6 closed Dec. 12,08..... client said the video made him make the call to see the property........... FOOD FOR THOUGHT...USE IT ... LEARN IT....

4:13pm • #24
347,727 Points 5 Featured Posts Outside Blog

Good points to ponder Fred...keep up the posting.  I always know wisdom to be gleaned when I see your name scroll out over the screen! Class dismissed.

4:25pm • #25
16 Featured Posts

Nancy:  Glad to hear that!  People don't believe it sometimes, but I hear stories like that ALL the time.  Just recently had a $550K house put under agreement.  The buyers were from Dubai, and they essentially purchased the home based on the video - sight unseen.  They sent a family member up from about 2 states away to look at it personally before they committed, but it's a done deal.  Closed.  All because of a video tour.

4:25pm • #26
293,145 Points 3 Featured Posts

Does all this really sell homes I haven't finished yet but I am doing an analysis of five agents in my area and the one with all the bells and whistles is coming in 4th or 5th in every category.  The old school guy is either 1st or 2nd except for one category and that is his google ranking. But he is 2nd n production and 1st in transactions. I am trying to figure where to put my money this year.

4:52pm • #27
383,009 Points 3 Featured Posts Outside Blog

Fred... This is GREAT !  Many great ideas and tips right here. Thanks for sharing.

5:18pm • #28
JAN
02

Thanks so much for showing us the trend of video based listing presentations.  It's nice to see the professional quality as folksy is getting a bit old school.  What are you shooting the video on?  I'm a horse property specialist and need to present production value, similar to yours.  Thanks again!

gothorseproperties
7:57pm • #29
JAN
05

In a challenging market it is difficult to invest in emerging technologies.  Video certainly is not a new technology, it's just more accessible.  I know it's hard to make a living, stay on top of industry happenings, and the such but, that is why you outsource for professional help.  In tough times I find that I need to be adaptive and plugged in.

 

I just finish commenting on another post (http://activerain.com/blogsview/542199/Agent-Uses-Video-To) where I shared a quote by Channing Dawson author of the article titled It's Time To Be Amazed.

 

"For instance, in 2012 Internet traffic will be 75 times larger than it was in 2002, and video will constitute nearly 400 times what U.S. Internet backbone traffic was in 2000. In 2012, the equivalent of 7 billion DVDs will be flying around the Internet every month.

Internet video made up about 22 percent of all consumer Internet traffic at the end of 2007. That number will jump to 32 percent by the end of this year (2008), a remarkable one-year leap. By 2012, video will make up nearly 50 percent of all consumer Internet traffic. We're clearly watching a lot of video on the Web.

As humans demand more of the Web, it is spurring what Cisco calls "a new generation of complex, highly personalized, bandwidth-intensive media applications." The Web -- and its offspring -- is continuing to grow, change, adapt, mutate and expand to meet human needs, and all the systems it touches will need to adapt, change and grow as well."

Video will not and can not replace a good marketing campaign.  Good photos are still required however, a new standard is coming and the norm will be video whether we all agree or not.  The masses with vote and I am putting my money on video.  The trends are clear.

At some point in the near future every Real Estate Professional will either hire a video professional or pick up their own video camera and begin shooting.  I'm not making a prediction here, I'm just pretty good at researching technological trends.  I have enough data and evidence to put anyone to sleep.  The future is now and it's pretty exciting.

Paul Reynolds

http://www.theaterofhomes.com/

6:42pm • #30
DEC
04
6 Featured Posts Localism Sponsor

Great points... I think this is the immediate future of our online marketing.

9:26pm • #31

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Fred Light - Real Estate Video Tours for MA and NH

Nashua, NH

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